Lincoln Mark Complaints (1997)

96 consumer complaints on file.

#10037169September 3, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ON MY 1997 LINCOLN MARK VIII SUDDENLY WENT OUT WHILE DRIVING ON THE HIGHWAY AT 70 MPH CAUSING A NEAR FATAL CRASH. I LUCKILY RAN OFF THE ROAD INTO A MUDDY GRASSY AREA AND BECAME STUCK AND NOT KILLED. I TOOK IT TO THE SHOP ONLY TO FIND I COULD NOT AFFORD TO GET THE LIGHTS REPAIRED BECAUSE THE HEADLIGHTS ON THIS CAR COST $1600.00. THE BRIGHT LIGHTS STILL WORK, IT WAS ONLY THE DIMM LIGHTS THAT WENT OUT FOR NO REASON. THE MANUFACTURE OF THESE LIGHTS SHOULD BE PUNISHED FOR SELLING A PRODUCT THAT'S SUBSTANDARD TO MUCH CHEAPER AND SAFER HEADLIGHTS. IF A PAIR OF DIMM HEADLIGHTS COST $1600.00 THEY SHOULD LAST A LIFETIME. MY CAR HAS 60,000 MILES. I AM THINKING OF FILING A LAW SUIT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10023870June 27, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHEN THE DRIVER'S SIDE LOW-BEAM HID HEADLAMP BEGAN FAILING, I TOOK IT TO THE DEALER, SINCE PARTS ARE NOT AVAILABLE ANYWHERE ELSE. THEN I FOUND OUT THAT PARTS WILL COST $780 ($200 FOR THE HEADLAMP + $580 FOR AN "UPGRADED" MOUNTING ASSEMBLY WHICH IS REQUIRED DUE TO PARTS OBSOLESCENCE AND A LINCOLN ENGINEERING MISTAKE). AFTER SOME COMPLAINING, I GOT FORD AND THE DEALER TO REDUCE COST TO $380 FOR PARTS PLUS $120 FOR LABOR. $500 TO REPLACE A HEADLIGHT (REQUIRED SAFETY FEATURE IS ABSOLUTELY UNACCEPTABLE! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023080June 14, 2003
EXTERIOR LIGHTING:HEADLIGHTS
REPLACE HEAD LIGHT ASSEMBLY,COST $700.00 FORD SHOULD PAY FOR THIS. SINCE IT WAS THEIR FAULT FOR NOT STOCKING PARTS. USED PARTS WERE USED. I HAVE NOT WAY OF KNOWING HOW LONG THIS WILL LAST. IF MY OTHER SIDE GOES OUT I AM FACING ANOTHER EXPENSE OF REPLACING IT SINCE IT IS THE LAW TO DRIVE WITH HEAD LIGHTS ON WHEN RAINING OR THROUGH A CONSTRUCTION ZONE HERE IN PA. WHY SHOULD I AS A CONSUMER HAVE TO PAY SUCH A HIGH COST TO REPAIR THESE LIGHTS. IF I HAD KNOWN OF THIS PROBLEM I WOULD HAVE MADE SURE THAT I DID NOT BUY ONE OF THESE CARS,MADE IN JAN. THROUGH MARCH. I FEEL FORD SHOULD BE RESPONSIBLE BECAUSE OF ITS DESIGN FLAW. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022833June 6, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
PROBLEMS WITH DEFROST BLOWING OUT COLD AIR INSTEAD OF HEAT TO DEFROST WINDSHIELD. *MR PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006986February 11, 2003
STEERING
THE STEERING WAS LOOSE, CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005583February 10, 2003
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM LIGHT (DRIVER'S SIDE) CEASED FUNCTION. OWNER'S MANUAL REQUIRES THAT ONLY FORD LINCOLN DEALER RENDERS REPAIR, AND THE LIGHT "UNIT" COSTS $750, WITH LABOR ESTIMATED AT $200 TO $400 ADDITIONAL. VEHICLE: 1997 FORD LINCOLN MARK VIII.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000929January 10, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATER BLEND DOOR HAS FAILED PREVENTING DEFROSTING OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002353January 8, 2003
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
AIR RIDE SUSPENSION IS TOO LOW TO THE TIRES WHEN DRIVIN VEHICLE. TS...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000569January 6, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
1997 LINCOLN MARK VIII DEFROSTER/HEATER/AC BLEND DOOR: THE BLEND DOOR ON MY 1997 LINCOLN HAS MALFUNCTIONED. THIS IS A VERY COMMON PROBLEM ON ALL MARK VIII LINCOLNS CAUSING A MALFUNCTION IN THE WINDSHIELD DEFROSTER. THERE IS NO HEAT APPLIED TO THE WINDSHIELD WHILE ATTEMTING TO DEFROST. LINCOLN/FORD HAS IGNORED THIS VERY COMMON PROBLEM AND HAS OFFERED NO HELP. I AM SUGGESTING A RECALL BE MADE ON ALL 1997 AND 1998 LINCOLNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000486January 3, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLEND DOOR ACTUATOR WHICH ALLOWS WARM AIR TO BE DIRECTED TO THE WINDSHIELD TO DEFROST IT BROKE AT A VERY BAD TIME. MY WINDSHIELD WAS FOGGED UP ON THE INTERSTATE AND WHEN I PUT THE CLIMATE CONTROL ON DEFROST, ALL I GOT WAS COLD AIR. NOT A VERY SAFE SET OF CONDITIONS. I HAVE SINCE READ THAT OVER 40 OF MY LINCOLN CAR CLUB MEMBERS HAVE HAD THE SAME PART BREAK. SOME REPORT AS MANY AS 3 FAILURES. THE LINCOLN DEALERSHIP QUOTES THE REPAIR AT APPROX. $700.00. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000707January 3, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
THERE IS A PART IN THE HEATER/DEFROSTER ON THE LINCOLN MARK VIII THAT IS PRONE TO FAILURE CAUSING LOSS OF HEAT OR A/C FOR USE IN DEFROSTING THE WINDSHIELD. THIS PART HAS FAILED REPEATEDLY, AND AS QUICKLY AS 1 YEAR AFTER REPLACEMENT BY THE DEALER. I PURCHASED A 1997 LINCOLN MARK VIII WITHIN IN THE PAST MONTH FROM WEISLEDER LINCOLN MERCURY, AMONG THE PROBLEMS WITH THE VEHICLE WAS THERE WAS NO HEAT. THE DEALER REPAIRED THE THE BLEND DOOR, BUT I AM CONCERNED THAT THIS REPAIR WILL BE NECESSARY AGAIN IN SHORT TIME BECAUSE THE CONSTRUCTION/ DESIGN OF THE PART IS POOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770717December 11, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLEND DOOR LEVER IS A COMMON SAFETY COMPLAINT WITH THESE CARS. IT IS MADE OF CHEAP PLASTIC AND MANY OWNERS HAVE REPLACED THIS PART AT CONSIDERABLE COST. MY EXPERIENCE WITH THIS PROBLEM OCCURS ON COLD DAYS WITH HIGH HUMIDITY. THE WINDOWS FOG AND WHEN YOU TURN ON THE DEFROSTER, COLD AIR COMES OUT AND THE FOG REMAINS OR GETS WORSE. THIS IS A SAFETY ISSUE AS HOW AM I TO SEE WHERE I AM DRIVING WITH WINDOWS THAT ARE FOGGY? SINCE THIS OCCURS WHILE DRIVING DOWN THE INTERSTATE AM I TO CONSTANTLY CLEAN THE WINDOWS WHILE DRIVING. THEREBY CREATING ANOTHER SAFETY ISSUE? PLEASE LOOK INTO THIS PROBLEM. IT IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770190November 27, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
KNOWN ISSUE WITH MANUFACTURER. FAILURE PREVENTS WINDSHIELD DEFROSTING AND CLIMATE CONTROL. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770063November 24, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THIS BLEND DOOR PART ON ALMOST ALL 97 & 98 MODEL OF THE MARK VIII FAILS IT IS A SAFTEY FACTOR. WHEN THIS PART FAILS, THERE IS NO HEAT WITH NO HEAT THE DE-FROSTER DOES NOT WORK!!. HOW MANY TIMES, HAVE HAD TO USE A TOWEL TO WIPE THE WINDOW, SO I COULD SEE! THE PART IS ABOUT $30.00 BUT THE LABOR CAN RUN BETWEEN $400 AND $600. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769487November 9, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THIS PART FAILS ON ALMOST ALL 97 & 98 MODEL YEARS FOR THESE CARS. THE REPLACEMENT PART FAILS AS WELL. IT CAN BE A BAD ISSUE IN TEMPERATURE WHERE THE WINDOW DEFOGGER IS NECESSARY. OFTEN I HAVE TO STOP ALONG THE ROAD AND WIPE MY WINDOWS DOWN AS THE DEFOGGER DOESN'T OPERATE PROPERLY DUE TO THIS FAILED PART. THE PART IS ABOUT $30.00 BUT THE LABOR CAN RUN OVER $700.00. DT *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769418November 7, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WITH THE BLEND DOOR ACTUATOR BROKEN, THE WINDSHIELD CAN NOT PROPERLY CLEAR DUE TO FOG AND ICE AS THERE IS NO HEAT COMING THROUGH THE DEFROSTER DUCTS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769126October 31, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, UNKNOWN OR OTHER
THE KEYS ARE NOT AVAILABLE AT ANY DEALERSHIP OR AFTERNARKET. IMAGINE LOSING YOUR KEYS IN A STRANGE TOWN. IT TOOK THE DEALER 5 DAYS TO REPLACE THE KEY THEY LOST. AS FOR THE BLEND DOOR, GO TO THE SITE MARKVIII.ORG AND THERE ARE MANY COMPLAINTS ABOUT THIS COMPONANT THAT IS ONLY $30.00 BUT COSTS $800.00 TO REPLACE DUE TO THE LABOR TO GET AT THE PART. WITH AS MANY FAILURES THE DOT NEEDS TO DO SOMETHING ASAP ABOUT THIS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768535October 16, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR PART FAILURE FOR CLIMATE CONTROL SYSTEM. THERE IS NO FUNCITONAL DEFOGGER. THIS IS A VERY COMMON PROBLEM WITH MARK VIII'S AND I AM JUST MAKING IT KNOWN THAT MINE IS FAULTY AS WELL AND I BELIVE IT IS A SAFTEY HAZARD. I KNOW THERE HAVE BEEN MANY OTHER ENTRIES REARDING THIS TOPIC. LETS MAKE SOMETHING HAPPEN. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768296October 9, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE CLIMATE CONTROL WILL ALLOW THE USER TO SELECT HEAT AND WHICH AREA FOR IT TO COME OUT BUT ONCE THE BLEND DOOR ACTUATOR HAS BEEN SWITCHED TO AIR CONDITIONING MODE IT WILL NOT TURN BACK TO THE HEATER MODE. THIS INHIBITS THE ABILITY TO DEFROST THE WINDSHEILD AND HEAT THE CAR. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768240October 8, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLEND ACTUATOR PLASTIC ARM BREAKS ON MOST 97/98 MODELS LEAVING YOU WITH NO HEAT OR AIR. THIS CAN BE VERY DANGEROUS IN COLD CLIMATES WHEN YOU NEED TO DEFROST THE WINDSHIELD. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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