Kia Telluride Complaints

2,086 consumer complaints on file.

#11348702August 11, 2020
VISIBILITY/WIPER
10/25/2019-THE FRONT WINDSHIELD WAS HIT BY SOMETHING WHILE TRAVELING ON THE HIGHWAY. I INSPECTED THE WINDSHIELD AND DID NOT FIND ANY EVIDENCE OF DAMAGE. THE NEXT MORNING THERE WAS A LONG CRACK IN MY WINDSHIELD. I CONTACTED KIA AND WAS INFORMED THAT THIS WAS NOT A WARRANTY ISSUE AND WOULD NOT BE COVERED. THE WINDSHIELD WAS REPLACED WITH A KIA REPLACEMENT WINDSHIELD BY SAFELITE. THE COST OF REPAIR WAS $1,540.43. A CLAIM WAS MADE AND PAID BY MY INSURANCE CARRIER AIG. A FEW MONTHS LATER I RECEIVED A LETTER FROM KIA ACKNOWLEDGING THAT THERE WAS AN ISSUE AND THE COST OF THE REPAIR WOULD BE PAID FOR BY KIA. I CONTACTED AIG AND LET THEM KNOW, BUT TO MY KNOWLEDGE, AIG HAS NOT MADE A REQUEST FOR REIMBURSEMENT. 8-10-2020 MY REPLACEMENT WINDSHIELD WAS HIT BY A SMALL OBJECT WHILE TRAVELING AT HIGHWAY SPEED. THE WINDOW IMMEDIATELY DEVELOPED A CRACK THAT CONTINUED TO EXPAND AS I DROVE. THE BREAK HAPPENED YESTERDAY. I TOOK THE VEHICLE INTO A KIA DEALERSHIP AND HAVE FILED A CLAIM. I AM WAITING FOR A DECISION AND A REPLACEMENT WINDSHIELD. IN THE MEANTIME THE CRACK IS CONTINUING TO GROW AND IS NOW 24' LONG AND GROWING. IT IS MY UNDERSTANDING THAT KIA IS GOING TO PAY TO REPLACE THE WINDSHIELD, BUT MY SERVICE ADVISOR TOLD ME THAT KIA WOULD NOT PAY FOR ANY ADDITIONAL REPLACEMENTS. NOTE BOTH INCIDENTS HAPPEN ON THE WAY HOME FROM MY WEEKEND HOUSE ON US-59 NORTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343740August 6, 2020
UNKNOWN OR OTHER
THE EXHAUST PIPE END BY THE REAR BUMPER IS CAUSING BURNS ON MY HUSBAND AND TWO OUT OF THREE OF MY CHILDREN. IT IS NOT PUSHED BACK ENOUGH SO WHEN THE TRUNK IT OPENED AFTER DRIVING AND WE GO TO REMOVE ITEMS FROM CAR IT LEAVES BURNS. THE DESIGN NEEDS TO BE CHANGED AND A RECALL WOULD BE EXPECTED AS I HAVE FOUND WHILE DOING RESEARCH MANY TELLURIDE OWNERS HAVE THIS ISSUE AND IT IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11342593July 31, 2020
VISIBILITY/WIPER
7/29/2020 DRIVING ON HIGHWAY, SEMI DRIVES BY AND A ROCK HIT MY WINDSHIELD, RIGHT IN THE MIDDLE, IT DID SOME PRETTY GOOD DAMAGE, I DROVE STRAIGHT TO MY INSURANCE COMPANY BY THE TIME I HAD ARRIVED THERE IT WAS SPLINTERING EVERYWHERE, MY AGENT CAME OUT TO LOOK AT IT AND HE COULD NOT BELIEVE THE DAMAGE TO THE WINDSHIELD FROM THE ROCK., MY HUSBAND AND I HAVE ONLY HAD THE CARE FOR 3 MONTHS. I HAVE BEEN RESEARCHING FOR A NEW WINDSHIELD AND CAME ACROSS THIS WEBSITE SO I THOUGHT I WOULD REACH OUT TO YOU ALL SINCE I AM STILL TRYING TO FIND A REPLACEMENT WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342343July 30, 2020
VISIBILITY/WIPER
TINY CHIP FROM PEBBLE IN BOTTOM CORNER IS NOW CRACKING TOTALLY ACROSS THE WINDSHIELD IN 1 DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339662July 16, 2020
VISIBILITY/WIPER
MY WINDSHIELD CRACKED WHILE I WAS DRIVING 20 MPH GOING TO THE GROCERY STORE THAT IS LOCATED 2 BLOCKS AWAY FROM MY HOUSE, IT STARTED WITH A SMALL CRACK AND BY THE TIME I WAS DONE WITH THE SHOPPING THE CRACK SPREAD TO 2' ATTACHED PLEASE FIND PICTURES SHOWING HOW THE WINDSHIELD LOOKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338833July 12, 2020
EXTERIOR LIGHTING
THE HALOGEN PROJECTOR HEADLIGHTS ON MY 2020 TELLURIDE SX ARE UNSAFE AT NIGHT. THEY DON'T HAVE ENOUGH LIGHT OUTPUT TO PROPERLY ILLUMINATE THE ROAD AND IT'S VERY UNCOMFORTABLE FOR ME AND MY FAMILY TO DRIVE AT NIGHT. THE LIGHT SPREAD IS VERY LIMITED AND DOESN'T SEEM TO GO FAR ENOUGH. SEVERAL CUSTOMERS ON KIA FORUMS ARE HAVING THE SAME ISSUE. SOME ARE HAVING THEIR HEADLIGHTS ADJUSTED WITH NO SUCCESS AND OTHERS ARE CHANGING THEIR OEM LAMPS FOR AFTERMARKET ONES TO IMPROVE PERFORMANCE EVEN THOUGH THIS IS A CRITICAL SAFETY FEATURE. HYUNDAI OFFERS A NICER LED HEADLAMP ON HIGHER UP TRIM LEVELS BUT I DIDN'T NOTICED I HAD THE POOR PERFORMANCE ONES UNTIL I HAD PURCHASED THE VEHICLE. REMEMBER THAT COSTUMERS DON'T USUALLY DO TEST DRIVES AT NIGHT. I SHOULDN'T NEED TO GO TO AFTERMARKET TO INSTALL QUESTIONABLE NON-OEM BULBS TO OVERCOME THIS PERFORMANCE SHORTFALL AND POTENTIALLY CREATE AN ELECTRICAL OR FIRE HAZARD HOPEFULLY HYUNDAI QUICKLY REALIZES THAT THESE LAMPS ARE NOT WHAT'S EXPECTED ON A SUCH A NICE VEHICLE AS THE TELLURIDE AND INSTALL A NICER, BRIGHTER, SAFER ONE AS STANDARD. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338185July 8, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED IN THE BOTTOM PASSENGER SIDE CORNER AFTER OWNING THE CAR FOR ABOUT 4 MONTHS AND SPREAD OVER 12 INCHES BY THE NEXT DAY WITHOUT HAVING ANY REALLOCATION THAT SOMETHING EVEN HIT IT. THE CRACK DOESN'T LOOK TO HAVE A "ROCK CHIP" TYPE OF MARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337849July 7, 2020
VISIBILITY/WIPER
I PURCHASED MY KIA TELLURIDE SX IN JUNE 2019. I HAVE APPROXIMATELY 12K MILES ON THE VEHICLE. A FEW DAYS AGO, WHILE DRIVING ON THE HIGHWAY WITH THE FLOW OF TRAFFIC, I CHANGED LANES WITH A SMALL CAR (HONDA CIVIC OR EQUIVALENT) ABOUT 5 OR MORE CAR LENGTHS AHEAD OF ME. AS I COMPLETED MY LANE CHANGE, A PEBBLE HIT THE WINDSHIELD NEAR THE PASSENGER A-FRAME, ABOUT 3/4 OF THE WAY UP. THE PEBBLE MUST HAVE BEEN SMALL AS WE WERE ON THE MAIN LANES OF THE HIGHWAY, AND THERE WERE NO COMMERCIAL VEHICLES AROUND. THE PEBBLE MADE A SMALL IMPACT POINT, AND A NEAR-IMMEDIATE 6-8 INCH CRACK. THE OUTSIDE TEMPERATURE WAS APPROXIMATELY 95F TO 100F. OVER THE NEXT 2 HOURS, THE CRACK GREW QUICKLY TO AROUND 30 INCHES ACROSS THE MIDDLE OF THE WINDSHIELD, TOWARDS THE DRIVER SIDE. IT HAS CONTINUED TO GROW A FEW INCHES A DAY, DEPENDING ON HOW MUCH THE CAR IS BEING DRIVEN AND I SUSPECT THAT HOT OUTDOOR AIR TEMPERATURES INCREASE GROWTH. I NOTIFIED MY LOCAL KIA DEALER ABOUT THE ISSUE AND ALSO INFORMED THEM OF THE CORPORATE GUIDANCE SENT OUT FROM KIA IN NOVEMBER 2019 ABOUT THIS ISSUE TO PROVIDE GOODWILL REPLACEMENTS TO TELLURIDE OWNERS. THEY WERE AWARE OF THE GUIDANCE AND AGREED TO REPLACE THE WINDSHIELD AT NO CHARGE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331695June 30, 2020
VISIBILITY/WIPER
I HAVE HAD MY KIA TELLURIDE EX 2020 FOR THE PAST 4 MONTHS. ON MONTH 3 ITS WINDSHIELD CRACKED WHILE DRIVING ON RIGHT LOWER SIDE AND CRACKS STARTED TO QUICKLY EXPAND NEEDING TO REPLACE THE WINDSHIELD THROUGH INSURANCE AND PAID 500$ DEDUCTIBLE. I NEVER ANYTHING HITTING THE WINDSHIELD AT THAT TIME. AGAIN JUST A FEW DAYS AGO IN MONTH 4 OF OWNERSHIP WINDSHIELD GLASS HAS CHIPPED FROM TWO PLACES. I NEVER SAW OR HEARD ANYTHING HITTING THE GLASS WHILE DRIVING AND I AM THE ONLY DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331228June 27, 2020
AIR BAGS
A CAR PULLED OUT IN FRONT OF ME ON THE HIGHWAY WHILE I WAS GOING APPROXIMATELY 60 MPH AND HIT THE SIDE OF MY TELLURIDE. IT SPUN ME AROUND AND I HIT THE SIDE OF A BRIDGE HEAD ON. NOT ONE OF MY AIRBAGS DEPLOYED I. THIS CRASH WHICH IS VERY TROUBLING TO ME. I AM ATTACHING PICTURES. THE TOW DRIVER SAID THE AIRBAG SENSOR WAS NOT CONNECTED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11331093June 26, 2020
VISIBILITY/WIPER
VEHICLES WINDSHIELD HAS MULTIPLE CHIPS AND CRACKS. WINDSHIELD WAS HIT WITH SMALL ROCK LEAVING LARGE BUBBLE AND CRACKS IN THE GLASS. A WEEK LATER A SMALL ROCK HIT MY WINDSHIELD LEAKING A SMALL CHIP. A MONTH AFTER THAT IT HAPPENED AGAIN WITH EVEN A SMALLER ROCK. ALL DAMAGE OCCURRED WHILE DRIVING THE VEHICLE IN TOWN GOING UNDER 50 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330351June 23, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED FROM CHIP THAT I HEARD HAPPEN ON THE HIGHWAY 3/6/2020. THIS WINDOW IS AN OEM REPLACEMENT WINDOW FROM KIA. THE FIRST WINDSHIELD HAD THE EXACT SAME THING HAPPEN IN JULY 2019 WITHIN THE FIRST MONTH OF PURCHASING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329723June 19, 2020
VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY AND HEARD A FAIRLY QUITE NOISE, LOOKED UP AND THERE WAS A QUARTER SIZE, BULLSEYE CRACK IN THE WINDSHIELD WHICH QUICKLY GREW TO A 3 FEET AND GROWING CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329079June 15, 2020
VISIBILITY/WIPER
WHILE DRIVING DOWN THE EXPRESSWAY IN LATE FEBRUARY, A SMALL ROCK HIT THE DRIVERS SIDE LOWER WINDSHIELD. IMMEDIATELY, I SAW A BULLS-EYE APPEAR FOLLOWED BY A LINE CRACK. AFTER DRIVING A MILE OR SO I SAW THE CRACK QUICKLY EXPAND. OVER THE COURSE OF A FEW DAYS IT GOT WORSE. I FILLED A CLAIM AND GOT IT REPLACED WITH AN OEM WINDSHIELD. ABOUT 2 WEEKS AGO, I TOOK THE CAR TO THE CAR WASH AND NOW THE WINDSHIELD HAS FINE SCRATCHES ALL OVER IT BUT NOT THE REST OF THE CAR. SOMETHING IS DEFINITELY AMISS HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327716June 8, 2020
EXTERIOR LIGHTING
CONCERN REGARDING THE FACTORY INSTALLED TRAILER TOW PACKAGE, SPECIFICALLY THE LIGHTS CONTROLLED BY THE 4-PIN FACTORY SUPPLIED CONNECTION. THE TRAILER LIGHTS DO NOT ALWAYS WORK IN CONJUNCTION WITH THE MAIN BRAKE LIGHTS ON THE TELLURIDE - SPECIFICALLY WHEN USING 'AUTO HOLD'. THE DISCUSSION IS NOT IF 'AUTO HOLD' SHOULD NOT BE USED WITH A TRAILER. IT'S POSSIBLE TO USE 'AUTO HOLD' WHEN TOWING, SO IT WILL BE. THE CONCERN IS IF THE TRAILER, OR LOAD, BLOCKS THE VIEW OF THE MAIN BRAKE LIGHTS OF THE VEHICLE - THE TRAILER WILL DISPLAY NO BRAKE LIGHTS IF THE DRIVER REMOVES THEIR FOOT FROM THE BRAKE PEDAL WHILE STOPPED AND HELD WITH 'AUTO HOLD'. THIS CREATES A POTENTIALLY, SERIOUSLY UNSAFE CONDITION. WHILE IN 'AUTO HOLD', THE MAIN BRAKE LIGHTS ON THE VEHICLE DISPLAY THE SAME WHETHER OR NOT THE DRIVER'S FOOT IS ON THE BRAKE PEDAL; HOWEVER, ANY LIGHTS CONNECTED TO THE 4-PIN FACTORY CONNECTOR FOR TRAILER LIGHTS ONLY FUNCTION WHEN THE DRIVER HAS THEIR FOOT ON THE BRAKE PEDAL. ANY LIGHTS CONNECTED TO THE 4-PIN FACTORY CONNECTOR SHOULD ALWAYS FUNCTION THE SAME AS THE MAIN BRAKES LIGHTS ON THE VEHICLE. FIRST NOTICED WHEN AN AUXILIARY HITCH LIGHT WAS CONNECTED TO THE 4-PIN FACTORY CONNECTION, AND VERIFIED LATER DURING THE FIRST TOW WITH A TRAILER CONNECTED TO THE 4-PIN CONNECTOR.*DT CONSUMER STATED AH, SCC, HDA, AND FCA ALL SYSTEMS INCLUDED IN APPLY THE BRAKES UNDER CERTAIN CIRCUMSTANCES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326584May 30, 2020
VISIBILITY/WIPER
MY 2020 KIA TELLURIDE WINDSHIELD IS CRACKED. IT'S ON THE PASSENGER SIDE OF THE WINDSHIELD. IT'S A LONG CRACK THAT START AT THE A-PILLAR AND TRAVELS ACROSS THE WINDSHIELD. WHEN I GOT IN MY CAR TO GO SOMEWHERE I SAW THE CRACK. I NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. ALSO MY WIFE AND MY SUN NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326531May 29, 2020
VISIBILITY/WIPER
WE PURCHASED THE NEW TELLURIDE IN DECEMBER, 2019. THE WINDSHIELD CRACKED AND THE CRACK RAN ACROSS HALF OF THE WINDSHIELD. KIA DID REPLACE THE WINDSHIELD WITHOUT A CHARGE. THIS WAS ONE IN FEBRUARY 2020. OUR NEW WINDSHIELD NOW AND A BIG CHIP IN IT, ABOUT THE SIZE OF A PENCIL ERASER. THERE IS LESS THAN 7000 MILES ON IT. THERE MUST BE A DEFECT OR QUALITY ISSUE IN THE WINDSHIELD GLASS THEY ARE USING. WE ARE IN OUR LATE 60'S. NO OFF READING OR RISKY DRIVING. WE WERE DRIVING ON THE INTERSTATE WHEN THE NEW CHIP HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326554May 29, 2020
VISIBILITY/WIPER
THE WINDSHIELD IS VERY FRAGILE AND CHIPS VERY EASILY, A VERY MILD HIT BY GRAVEL OR PEBBLE CAUSES DAMAGE TO THE FRONT WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325091May 19, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS IN THE KIA TELLURIDE ARE SIGNIFICANTLY DEFICIENT IN ILLUMINATING THE FRONT CORNERS OF THE VEHICLE DURING TURNS IN LOW OR NON-LIT AREAS. DRIVING IN MY NEIGHBORHOOD AND ON THE ROADS THAT GET ME THERE FEELS EXTREMELY DANGEROUS WHILE DRIVING AT NIGHT. VISIBILITY WHEN TURNING CORNERS IS DANGEROUSLY LOW. THIS SCARES ME NOT ONLY AS A TELLURIDE OWNER BUT AS A PEDESTRIAN AND A PARENT WITH TWO SMALL CHILDREN. AS THE TELLURIDE'S POPULARITY CONTINUES TO GROW SO DOES THE SAFETY HAZARD THESE POORLY DESIGNED HEADLIGHTS POSE. CORRECTIVE ACTION TO ADEQUATELY AND SAFELY ILLUMINATE THE ROAD WHILE MAKING TURNS IS ESSENTIAL AND NEEDS TO BE ADDRESSED IMMEDIATELY. PLEASE DO THE RESPONSIBLE THING AND PROTECT FAMILIES AND COMMUNITIES BY RECALLING THE TELLURIDE AND MAKE A SIMPLE DESIGN CHANGE THAT WOULD NOT ONLY IMPROVE OWNER SATISFACTION, BUT ALSO PROTECT A POTENTIALLY UNSEEN PEDESTRIAN, JOGGER, BICYCLIST OR PET. A VEHICLE'S SAFETY SHOULD BE PARAMOUNT BOTH DAY AND NIGHT. IF NOTHING ELSE, PLEASE PROVIDE THE OPTION FOR TELLURIDE OWNERS TO WIDEN THE HEADLIGHT BEAM AT OUR OWN EXPENSE SO WE CAN CHOOSE TO PROTECT OURSELVES AND OUR NEIGHBORS BY PAYING FOR IT OUT-OF-POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324320May 12, 2020
UNKNOWN OR OTHER
DRIVING DOWN 294 SOUTH (A HIGHWAY), AT APPROXIMATELY 60MPH, WITH NO OTHER VEHICLE AROUND OUR VEHICLE AND NOT GOING UNDER AN OVERPASS, THERE WAS A VERY LOUD BANG. MY 2 KIDS WERE IN THE MIDDLE TWO SEATS AND STARTED SCREAMING AND CRYING BECAUSE OF THE LOUD NOISE AND ALSO BECAUSE GLASS WAS FALLING ON THEM. THE LOUD BANG TURNED OUT TO BE THE PANORAMIC MOONROOF EXPLODING ON ITS OWN. NOTHING HIT THE CAR OR THE ROOF AS THERE WERE NO CARS AROUND US. WE QUICKLY CLOSED THE COVER TO THE MOONROOF SO MORE GLASS WOULDN'T FALL ON THE KIDS. AS YOU CAN SEE IN THE PICTURE THE MOONROOF EXPLODED OUTWARD AND NOT INWARD AS IF SOMETHING HIT IT. THE PANORAMIC MOONROOF DOESN'T OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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