Kia Telluride Complaints

2,086 consumer complaints on file.

#11761004August 31, 2026
UNKNOWN OR OTHER
The infotainment displayed information at the home screen is so close to the left side of the screen that when you are driving, the steering wheel and my hand covers it, so if you want to see it, you need to bend a little to the right, taking the eyes off the road and more important things. The infotainment screen design has a lot of room in the middle of the screen, but somebody with very low brain, had to be a designer, decided it was better to put everything stacked up to the left
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760727August 30, 2026
ENGINE
Aug 1 2026 While going to the store, we were waiting at the traffic light to make a left turn, as we were making the left turn and entering the store parking lot an audible alarm sounded which surprised us and then a message appeared that stated "Engine Off! Shift to P or N, then start engine". Fortunately, there were no cars behind us and I was able to shift into Park and restart my car. With engine off, we had no power steering or power brakes, again a surprise. Had there been traffic, the surprise loss of these features makes driving difficult. The mere fact that the engine turned off alone in the middle of a parking lot driveway poses risk for traffic accidents ... I had to take my eyes off the road to see what the alarm was. Not to mention had there been traffic and having to stop in a somewhat sudden manner could pose risk for accidents from other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760732August 30, 2026
ENGINE
XXX While returning home, we were crossing a 2 lane bridge between [XXX] and [XXX] heading south, an audible alarm sounded which surprised us and then a message appeared that stated "Engine Off! Shift to P or N, then start engine". Once I was able to refocus my attention to the road, I was then able to turn on my hazard signals, stop the car, shift to Park and restart the car. This all happened with traffic behind us and passing us in the opposite lane. There was no shoulder for us to use to get out of the way. I should also mention we were traveling a slight incline up as we were crossing the bridge. This was the second time this has happened and again it forced my attention away from the road so that I could address this issue. Fortunately, this all occurred at low speed, approx 30-35mph. Also, luckily I was able to get my hazard signals on quickly to avoid being rear ended by the sudden occurrence of this issue. I cannot imagine what would have happened if I had been on the interstate going 70+ mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760734August 30, 2026
ENGINE
XXX While returning home, we just turned right onto [XXX] heading south, an audible alarm sounded which surprised us and then a message appeared that stated "Engine Off! Shift to [XXX], then start engine". This same problem had just occurred not 10 minutes earlier while crossing the bridge into [XXX] from [XXX]! Again, once I was able to refocus my attention to the road, I was then able to turn on my hazard signals, stop the car (no power brakes), shift to Park and restart the car. With this occurrence we were fortunate there was no traffic on the street at the time. We were traveling at about 30mph. This was the 3rd occurrence of this problem within 30 days and then again the second occurrence within 10 minutes on the same day! This is really unnerving to have your engine turn off suddenly and without any warnings! Just a sudden audible alarm, followed by a message, completely out of the blue! I cannot imagine what will happen should this occur at higher speeds? Or in heavier traffic? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760527August 29, 2026
ELECTRICAL SYSTEM
The 2027 Kia Telluride's battery continues to deplete after being inactive for a period of 6 to 48 hours. implying that I am compelled to repeatedly jump over this vehicle. This poses a significant safety hazard and concern for me as an amputee and female. I will be left stranded if the car is left uncranked overnight while traveling away from home. The dealership does not possess a solution for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760537August 29, 2026
SUSPENSION
Constant failure of the rear self leveling shocks there is tsb on the issue but manufacturer will only replace first set of shocks which causes the owner to pay every 20k plus miles for new rear shocks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760550August 29, 2026
SEATS
I had recall 26V430000 service performed at: Regal Kia [XXX] After the work was performed, both front power seats were inoperative. I was never informed by the service rep that the power seats were inoperative. I received a text of the multi-point inspection which included a quote for $546.87 for both front seat power switches. Never had the service rep discuss this with me while I was at Regal Kia, but reviewing my invoice at home I saw where the technician stated the power seats were inoperative after performing the recall SC374 service. The technician stated after following the applicable TSB for the recall they recommend replacement of both power seat switches at a cost of of $546.87 which Regal Kia wanted me to pay. It appears the TSB maybe doesn’t resolve the issue or perhaps a technician error during installation. I contacted Kia Customer Care ([XXX]) to see if I could have a local repair shop review the repair. They said only a dealership could do recall repairs. They recommended the next closest dealership in [XXX], but it is a one hour drive for me. They assigned case XXX and said they would contact Regal Kia and someone would call me back. I received no return call. I share the vehicle with my wife and she is now unable to adjust the driver seat to a comfortable and safe position. Why I was never informed prior to leaving Regal Kia is unacceptable as seat position is very important while driving. As both fronts seats were operative prior to the recall work, I don’t believe I should be responsible for the cost of new switches. As my power seats no longer work, I do not believe Regal Kia resolved the recall 26V430000 issue without cost to me. I would like to formally file a complaint against Regal KIA for not correcting the recall issue without cost to vehicle owner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760240August 28, 2026
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER, ENGINE AND ENGINE COOLING
The contact owns a 2025 Kia Telluride. The contact stated that while idling, the vehicle stalled. The contact turned off and restarted the vehicle with no issues. The contact stated that while making a left turn on another occasion, the vehicle stalled and was nearly rear-ended. The vehicle was shifted to park(P) and restarted. The contact stated that while making a left turn on a third occasion, the vehicle stalled. The vehicle was restarted. The immobilizer, oil, and check engine warning lights illuminated after the failure occurred on each occasion. The vehicle was taken to a dealer; however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760354August 28, 2026
ENGINE
The car has stalled numerous times on the roadway while driving. The issue has been identified as an oil consumption issue. There was no low pressure warning light or other warning indicating that there is an oil pressure issue or any other early warning of an engine stall. The dealer has indicated that a complete engine replacement is required to correct the problem. Based upon research, there has been a significant amount of complaints pertaining to this issue. This same oil consumption and engine stall issue was part of a Class Action settlement by KIA, however this particular KIA model was not covered in the litigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760459August 28, 2026
POWER TRAIN
On XXX, at approximately 7:40 a.m., my 2023 Kia Telluride, VIN [XXX], experienced a sudden mechanical failure while traveling approximately 65+ mph southbound on [XXX]. The vehicle suddenly locked up, causing the driver to lose control, skid, and swerve toward the side of the freeway. The rear wheels appeared to be locked. Fortunately, no collision occurred and no one was injured. The vehicle was towed for inspection. A technician at Colton Tire advised that the axle appeared to be bent. The vehicle was then transported by flatbed to Allstar Kia in [XXX] for diagnosis. The Kia dealership initially suggested the vehicle must have been involved in an accident because of a minor exterior scrape on the driver's-side rear passenger door. The vehicle has not been involved in an accident or collision. The scrape occurred while slowly maneuvering into a home garage at approximately 1–2 mph and did not involve impact to the wheel, axle, suspension, drivetrain, or differential. The dealership later advised that the technician believed an alleged “accident” caused the differential to slowly leak over time, ultimately causing the axle to bend “pretty badly.” I dispute this conclusion and have requested the complete diagnostic findings and physical evidence in writing. I am reporting this incident because the vehicle suddenly experienced a serious mechanical failure and loss-of-control event at freeway speed. I am also requesting investigation of whether the intermediate shaft, right-front driveshaft, axle, differential, or related drivetrain components could have been affected by NHTSA Safety Recall 24V-214 / Kia Safety Recall SC303, or another mechanical defect. I understand the recall has not been established as the cause of this specific incident. I am asking that the actual cause of the sudden vehicle lockup be investigated because the failure occurred at approximately 65+ mph and could have resulted in a serious crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760014August 27, 2026
ENGINE
Vehicle experienced significant drivability issues including shaking/clinking at speeds over 50 mph, check engine light, and reported two-cylinder misfires. Engine oil level was critically low, not registering on the dipstick, requiring approximately 2 quarts added to continue driving. An independent mechanic inspection found excessive oil in Cylinder 2 and assessed that oil was likely leaking past the piston rings and burning, recommending a bottom-end rebuild or engine replacement. Kia dealership (Sunset Kia) inspection subsequently found a score mark in Cylinder 6 and two external oil leaks (oil pan gasket and oil filter housing). Kia approved goodwill repair of the external leaks only, after which I was instructed to drive approximately 1,000 miles for a follow-up oil consumption test. After that period, the dealership confirmed the engine was still consuming oil beyond the external leaks. Kia Corporate took approximately three weeks to review a goodwill request for engine replacement, ultimately denying it. During this three-week period the vehicle remained at the dealership, and I incurred over a week of out-of-pocket rental car expenses due to no loaner vehicle being available and no transportation assistance offered. The vehicle has fewer than 100,000 miles. I am concerned this reflects an internal engine defect (oil consumption/piston ring or cylinder wall issue) affecting the vehicle’s safe operation, given the drivability symptoms (shaking, misfire, near-zero oil level) that initially prompted this investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759984August 27, 2026
SEATS, SEAT BELTS
"While driving, my KIA Telluride 2027 hybrid sx prestige, the vehicle intermittently detects an occupant in an empty second-row passenger captain's chair and activates the rear seat-belt warning and audible chime. There is no person or object on the seat. I have video documenting the instrument cluster showing the affected seat during the event. The vehicle was inspected by the Kia dealership; no diagnostic trouble code was found and the dealership was unable to reproduce the problem. The problem remains unresolved."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759905August 27, 2026
POWER TRAIN
2027 Kia Telluride gasoline model. On multiple occasions, while accelerating from a complete stop, the engine RPM increases but the vehicle does not accelerate normally. The condition is intermittent. During the delay, the transmission appears to engage or shift at least twice before the vehicle begins accelerating normally. This creates an unpredictable delay when attempting to accelerate from a stopped position and is a safety concern when entering or crossing traffic. No warning light has appeared. Vehicle is scheduled for dealer inspection on September 1, 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759860August 26, 2026
STRUCTURE:BODY
Vehicle sunroof came off track on July 22, 2025. Possibly by the fault of the customer. Customer sought repair. Authorized Kia dealer recommended complete replacement of sunroof. On August 29, 2025, Customer paid authorized Kia dealer to replace sunroof with official Kia parts. On June 25, 2026, sunroof broke again through no fault of the customer. Wind deflector arms broke, got stuck open, and caused the glass to go off-track, rendering the sunroof inoperable and completely ruined. Took the vehicle to the same Kia dealer that repaired the sunroof originally. Even though the vehicle was within the 12 month warranty, it was over the 12,000 mile warranty, and Kia would not fix the sunroof. We opened a complaint with Kia Customer Care, and they did not resolve the issue for two months. Our claim was denied. We cannot afford to fix the sunroof again after 10 months, and if we do, we are concerned about it malfunctioning again. I am concerned that the sunroof glass could come dislodged while driving and strike another vehicle or cause a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759775August 26, 2026
POWER TRAIN, STEERING
Our 2022 Telluride is binding when turning at low speed or accelerating on the highway we took it to our trusted mechanic, he believes it to be the all-wheel-drive coupling unit and that is a common failure point with these vehicles. I called our local Kia dealership and stated that the mechanic told me they need to check the firmware for the ECU to see if that may fix the issue. The dealership stated that they were just gonna have to replace the all-wheel-drive coupling unit instead of diagnosing the problem. After reading several reports from this government agency and other forms, etc. it sounds like the all-wheel-drive coupling unit is a common failure point and needs to be addressed as a recall by Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759773August 26, 2026
ENGINE
I believe my engine to be defective and Commonwealth Kia to be neglegent in finding the defect dispite having been tasked to repair an issue while my car was under warranty. I first mentioned the problem on the XXX visit at $85,000 miles. Asked them to check the filters. Mentioned again at the XXX visit at 92,000 there is not documentation of the complaints on either of these visits but it does say ont eh XXX visit that the car "STILL LACKS POWER..." indicating that there have been previous discussions about the issue. The car was at 99,000+ miles at the XXX visit (still under warranty) I returned on XXX and XXX and was told on 1/20 that they FINALLY found the problem and that I would have to pay to have the entire engine replaced. I have since done some research and the issues that I am having are very similar to the Class Action Suit against Kia and the THETA II engine. [XXX] I have also seen on multilple owners boards on social media and in reports found on the internet that 2020-2023 Kia Tellurides have been having the same issues as THETA II engine models. [XXX] I find it difficult to believe Commonwealth Kia Service have not heard similar complaints nor have the ability to diagnose the problem on the first or second mention of the problem (which was while the car was still under warranty) I have called Kia USA who can not help me due to the fact that I am the second owner. The car was sold to me as "Certified Pre-Owned" by Kia. I believe Commonwealth Kia willfully misdiagnosed my problems so as to push the replacement cost to me and not the warranty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759693August 26, 2026
VISIBILITY/WIPER
Large crack appeared with no impact point observed. Crack originates at the bottom edge under the hood. There is an ongoing class action regarding similar incidents involving KIA windshields.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759623August 26, 2026
SEAT BELTS
My stepson became entangled in the left/driver-side third-row seat belt of my 2025 Kia Telluride. The seat belt webbing became wrapped/tangled around him and the seat belt retractor entered a locked condition. We were unable to create sufficient slack or otherwise release him from the restraint. The situation became a life-threatening child-entrapment emergency. Emergency services were called and responders ultimately had to CUT THE FACTORY SEAT BELT WEBBING to free the child. My safety concern is not simply that a child became tangled in a seat belt. My concern is that once this occurred, the seat belt/retractor locked in a manner that prevented us from releasing tension and freeing the child. The only available solution during the emergency was for first responders to physically cut the restraint. I have also located reports from other Kia Telluride owners describing children becoming trapped when third-row seat belts became wrapped around an occupant or seat component and subsequently locked. I am also aware of NHTSA Recall 26V356 / Kia Safety Recall SC372 involving certain 2027 Kia Telluride and Telluride Hybrid vehicles. That recall involves a driver's seat belt emergency locking retractor that may lock while the webbing is being extended. I understand that recall applies to a different model year and seating position and may have a different underlying cause. However, because my 2025 Telluride experienced a serious seat-belt retractor locking event involving a child, I am requesting that NHTSA evaluate whether this incident represents a related, broader, or separate restraint-system safety defect. This incident required emergency intervention and destruction of the factory seat belt to free a child. I believe the inability to release tension from the locked restraint presents a potentially serious child entrapment and strangulation hazard, and I am requesting that NHTSA investigate.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11758832August 23, 2026
UNKNOWN OR OTHER
I went to open my sunroof and I see a piece sticking up. My sunroof then wouldnt close. I get home and find out its the wind deflector. I tried to close the sunroof and now my sunroof if stuck open. One of the tracks is now misaligned and I can't close my sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758881August 23, 2026
SEAT BELTS, SEATS, ELECTRICAL SYSTEM
I am reporting multiple intermittent safety and electrical issues with my 2027 Kia Telluride. The rear passenger seat on the driver’s side repeatedly detects or indicates that a person is occupying the seat when the seat is completely empty with no objects on it. When this occurs, the rear seat belt warning activates and the alarm/chime repeatedly sounds as though an unbelted passenger is present. The issue is unpredictable. Sometimes it begins shortly after starting the vehicle and driving away. Other times, the vehicle operates normally and the warning suddenly activates while I am already driving. I have also experienced an Auto Hold system error/malfunction as well as other intermittent electrical/dashboard errors affecting vehicle functions and warning indicators. I am a member of a Facebook group for owners of this vehicle, and numerous owners have reported experiencing similar rear-seat detection/seat belt warning problems. I have also seen multiple reports from owners describing other electrical issues with their vehicles. This raises concern that these problems may not be isolated to my vehicle. I contacted my Kia dealership regarding these concerns and was advised that there is currently nothing they can do because there is no recall for the vehicle addressing these issues. I am concerned that an electrical, software, sensor, wiring, or control-module defect may be affecting multiple systems. The false occupant warning is especially concerning because I cannot determine whether the vehicle’s occupant and safety systems will function properly when an actual passenger is present. I am requesting that NHTSA document and investigate these issues to determine whether they represent a broader safety defect affecting the 2027 Kia Telluride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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