Kia Stinger Complaints

171 consumer complaints on file.

#11478620August 10, 2022
SERVICE BRAKES, AIR:DISC:ROTOR
The contact owns a 2021 Kia Stinger. The contact stated that the dealer had previously replaced the rotors twice; however, the failure recurred with a metal-to-metal noise while the brake pedal was depressed. The contact stated that while driving at an undisclosed speed, the brakes failed to stop the vehicle immediately. The contact had to downshift manually to slow down the vehicle. Additionally, after driving for a lengthy period of time, the steering wheel would shake and a burning odor was detected while the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that the rotors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a maintenance issue and provided no further assistance. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477889August 5, 2022
SERVICE BRAKES
I only have 16,2000 miles on this car and for a while now after driving for 10-15 minutes I get a good shaking out of the front end and steering wheel when I use the brakes. I have no problems when the car is cold (less then 10 miles). I gets to the point I am worried there is something wrong with the car. I have started using the paddle shifters to downshift to help slow the car down because I don't want to use the brakes so much. I am not sure if this is a maintenance issue that requires new brakes pads or rotors. Are there any known issues with the brakes on 2019 KIA Stingers that I need to be worried about? Am I required to replace pads or rotors at a certain mileage? Is this something I need to take to a dealer to have inspected? I don't recall when I first noticed this issue so I will add today's date and today's mileage on the car but it has been happening for many months before I started to get concerned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477497August 4, 2022
EXTERIOR LIGHTING, VISIBILITY/WIPER
****BIG safety issue. Headlights low visibility- doesn't shine far enough ahead to avoid any possible collision w/ pedestrian/vehicle. Headlights seem to shine down more and not far enough up ahead. I've avoided driving at night all together due to this safety issue. I do NOT have vision issues- it is the vehicle itself. There is no way to adjust headlights unless the car is physically taken apart and manually done. I've almost hit a pedestrian at high speed and barely stopped. There was no extended visibility up ahead to react and stop more safely. Very dangerous. I don't understand why the headlights were positioned in this manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472127July 2, 2022
ENGINE
The car started to slow down and once I came to a stand still. The car would not start!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470035June 20, 2022
SERVICE BRAKES
I have driven 6,000 miles myself since purchasing the vehicle in March of ‘22. The brakes have developed a wobble or shutter feeling. While driving with no braking, the vibration is obvious. When braking, the vibration feels dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469956June 19, 2022
SERVICE BRAKES
Dealer said it is a known issue, but the brakes leave deposit on rotors and cause severe shaking while slowing down. Rattles entire car and steering wheel violently. Had this issue first at 5k miles, now at 18k miles and it is back. The dealer turned the rotors for me under warranty at 5k, but now are telling me I need to purchase my own aftermarket pads and rotors because they won't cover it. Pads have plenty of meat left, just has a nasty "warble" under braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467020June 1, 2022
FUEL/PROPULSION SYSTEM
Dealer stated that the GDI pump has failed and that is not a common issue. My car started shuddering as I was driving in the interstate I5 north at 70mph, then the car stalled in the middle of the freeway, gas pedal was useless, if it was not because my speed was 70mph and the force of the speed keep my car moving for a little I would probably be hit by a truck putting my life and others at risk. Car was towed back to the dealer, very strong smell of gas and smoke was coming from underneath it, engine lights came on after it stalled a second time while parked on the side of the road. Only signs noticed was the shuddering one day prior to this incident but car did not stall and I thought It was because it needed oil change, other was hesitation to start while cold, after a second attempt it would start without problem. all those signs were not long lasting nor repetitive (shuddering happened only ones prior the day of the incident and ones seconds before the incident).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465625May 22, 2022
SERVICE BRAKES
Front rotors are warped from time we bought the car brand new They told us it wouldn’t be covered under warranty. They got so bad I replaced the front rotors and pads 5/21/22 myself which has fixed the issues. This is a problem with all the stinger models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456999March 16, 2022
UNKNOWN OR OTHER
Driving on the Freeway, heard a loud banging noise above my head, Saw glass flying behind me in the rear view Mirror. The sun roof exploded leaving approximately 40 to 45% of the window on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456903March 15, 2022
UNKNOWN OR OTHER
Sunroof glass shattered on freeway with no warning and no hit or cause to it. Kia still made me drive it when it was broken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453748February 24, 2022
VISIBILITY/WIPER
When driving in below freezing temperatures, the windshield washer fluid nozzles freeze and prevent the flow of windshield washer fluid when it's needed most resulting in severely impaired visibility and sometimes requiring stopping along the roadway to clean the windshield manually. This condition has happened multiple times, only in freezing temperatures in spite of the use of multiple types of fluid that are all rated for temperatures far below where the freezing is occuring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453459February 22, 2022
UNKNOWN OR OTHER
Component/system failure from repair invoice: Perform Campain SC196A New fuse Kit in junction box 1 cause action to take: service campaign 1 correction action taken SC!96/SC196A MULTI FUSE & JUNCTION BOX COVER INSTALLATION 201121R1 FAILED DESCRIPTION: REPAIR KIT MULTIFUS ,,ENGINE INJECTORS #3&4 STUCK OPEN CAUSING FUEL TO DUMP INTO EXHAUST UMBURNED ... FAILED PIPE ASSY FUEL INJECTOR ASSY FUEL MY AND OTHERS SAFETY WAS PUT AT RISK I WAS ON THE INTERSTATE IN RUSH HOUR AND THE CAR STALLED IN THE MIDDLE LANE THICK WHITE SMOKE COMING OUT THE BACK AND GAS SMELL FILLING UP THE CABIN OF THE CAR AND AS I TRIED TO GET TO THE RIGHT SHOULDER THE CAR KEPT STALLING AND WOULDNT START AND CARS FLYING BY WHIZZING BY ME AND BLOWING THE HORN AND COULD HAVE HIT ME FROM THE BACK OR EITHER SIDE COULD HAVE CAUSED A PILE UP AND KILLED ME OR OTHERS. THIS PROBLEM HAS BEEN IDENTIFIED BY OTHER KIA STINGER GT OWNERS ( GOOGLE ) NO WARNINGS NO SYMPTOMS NOTHING THIS HAPPENED FRIDAY DECEMBER 31, 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449603January 31, 2022
ELECTRICAL SYSTEM
Koon kia of Woodbridge has been unable to complete this fire hazard recall. I brought in and scheduled repair. I have contacted them many tines and have been told they will contact when they have parts. Now they dont return calls about recall. Corporate kia sending warnins but dealer will not repair where i have an extended maintenance contract also and have no issue there with them. This is intentional and negligent and has been going on for a year to the point when i get recall notice im not sure if its original or something new. Contact has been initiated by me over 20 times. While normal service to my car has taken place at same dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448835January 25, 2022
ENGINE
The contact owns a 2018 Kia Stinger. The contact stated while the vehicle was stationary in her garage, she started to smell antifreeze and saw an oil leak underneath the vehicle and on the engine. The contact took the vehicle to the local dealer, where it was diagnosed with needing the timing chain pan to be replaced. The vehicle was not repaired. The contact took the vehicle to an independent mechanic and was informed that the serpentine belt was loose. The vehicle was not repaired. The contact took the vehicle back to the local dealer and made the mechanic aware of the diagnostic result from the independent mechanic. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact also stated the dealer completed NHTSA Campaign Number: 18V754000 (Electrical System) on 11/26/2019. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447095January 11, 2022
EXTERIOR LIGHTING
Adaptive front lighting system error. For the last several months, and more frequently in the last 2 weeks when the weather has been colder, the dashboard warning light for the adaptive headlights has come on -- initially intermittently, but now solid nearly every time I turn on the vehicle. Bluedriver OBDII tool tells me this is error code B2325: "Swivel module fault left short circuit or over temperature." I noticed the problem seemed to creep up and became more frequent when the temperature dropped. Others on Kia Stinger forums have reported the exact same issue: https://stingerforum.org/threads/dynamic-bending-light-failure.3820/ To me, this represents a safety problem, as the feature function is to provide Dynamic Bending (Swivelling) and Automatic Leveling (Leveling) to control headlight beam pattern with curves in the road. I have reported this problem to my local Kia dealer and to the national Kia customer service line, but neither of them seemed to have yet heard of the problem. Consumer was told by RAM truck would be brought to a RAM DEALERSHIP to have the diagnostic run!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446153January 4, 2022
SERVICE BRAKES
I took my 2018Kia Stinger into my local authorized Service Center (Nationwide Kia, Timonium MD.) on August 17,2021 to check recall # SC204 (Brake Vacuum Pump) and they determined that the recall DOES need to be performed, but they did not have the part(s) in stock to perform the recall. They had me bring the car back on September 21, 2021 after they confirmed my reason for the return visit and accepted my appointment. I dropped my car off on that morning only to get a call later that day that they did not do anything because they did not have the parts. They told me thy would follow up to complete the recall, which they never did even after my attempts to get them to do so. On November 5, 2021 I submitted a complaint with Kia Cutomer Service and they assigned case # 14469559. Since then, I have contacted Kia Customer Service approximately every 2 weeks and have only been able to get the "automated response" and no actual response. I am at the point that I must assume no one (the dealership or Kia America) will be of no help and I am certainly concerned that I have been driving my car for the last 5 months with a Brake Vacuum Pump that has been confirmed that it needs replacement. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442644December 4, 2021
UNKNOWN OR OTHER
While driving 35 mph, about 2 miles into a drive all these lights came on at once in amber or yellowish color. ABS, Traction Control, and Auto Hold. So freaking out, I stopped at a stop sign and turned the car off. Restarted the car, lights were still on then went off after clearing the stop sign by 1/2 mile. The lights stayed off till destination 25 mi away. Parked car and turned off engine. Turned car back on no lights, 2 miles into road trip, 35 mph, all the lights came on again, stayed on solid till destination about 25 mi away. Parked car, turned off engine called local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436853October 14, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
Under braking, the entire car vibrates violently. First time I mentioned it to Kia, they resurfaced the rotors and it fixed it temporarily. It doesn’t feel like I am in good control of the car when it is vibrating. Yes it has been confirmed by Kia Stevens Creek in California. Yes, Kia resurfaced the rotors, fixed problem temporarily. No warning lamps This problem is widespread among other owners of this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435722October 6, 2021
TIRES:TREAD/BELT
The contact owns a 2019 Kia Stinger equipped with Michelin Tires, Tire Line: Pilot Sport 4, Front Tire Size: 225/40/ZR19, DOT number: HCUJ00HX4118; and Rear Tire Size: 255/35/ZR19, DOT number: HCN401FX4118. The contact stated while his wife was driving 55 MPH, the driver-side rear tire experienced a blowout. The contact stated his wife was able to veer to the side of the road, where she replaced the tire with assistance. The contact stated that as his wife returned from her trip, he inspected the front driver side tire and the front and rear passenger’s side tires and noticed that the top tread on those tires was separating. The dealer and manufacturer were notified of the failure and referred the contact to the tire manufacturer for assistance. The tire manufacturer offered a discount for new tires. The front driver’s side tire and the front and rear passenger’s side tires were not replaced. The tires were the original equipment. The approximate vehicle and tire failure mileage were 23,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432423September 10, 2021
UNKNOWN OR OTHER
Exploding/Shattered Sunroof No cars on the road near me at the time of incident, eliminating rock or debris damage Glass shards fell onto me in the cabin of car There was potential for accident due to sudden distraction Dealer has claimed rock damage but this is false Sunroof appears to have blown out upwards from the center Sounded like a bomb went off when it blew No warning signs Car was purchased brand new 5 months prior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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