Kia Soul Complaints

5,626 consumer complaints on file.

#10786436October 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER THREE TIMES AND CRASHED IN AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A MINOR CUT THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10785246October 22, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
MY CAR'S HEATER ASSEMBLY CONTROL HAS FAILED AND IN DOING SO MY CAR'S HEATER DEFAULTED TO COLD AND FACE MAKING IT IMPOSSIBLE TO DEFROST THE WINDSHIELD. KIA WANTS AN ASTRONOMICAL FEE TO DIAGNOSE THE PROBLEM AND EVEN MORE FOR THE PART AND INSTALLATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783742October 20, 2015
STEERING
FOR 5 MONTHS THERE HAS BEEN A THUMPING NOISE IN THE STEERING COLUMN WHEN TURNING 2 COMPLETE REVOLUTIONS IE: WHEN PARKING OR TRUNING INTO A DRIVE THRU LANE AND JUST 3 DAYS AGO MY STEERING WHEEL SEEMS LIKE IT JUMPED A NOTCH AND ALTHOUGH ITS STILL DRIVING STRAIGHT THE STEERING WHEEL HAS CHANGED POSITION ABOUT 5 TO 7 DEGREES TO THE LEFT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783772October 20, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2012 KIA SOUL. WHILE DRIVING 65 MPH DURING INCLEMENT WEATHER, THE VEHICLE BEGAN TO HYDROPLANE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER MULTIPLE TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10782866October 16, 2015
STRUCTURE:BODY, VISIBILITY/WIPER, WHEELS
3 PROBLEMS :#1 THE WHEEL PRESSURE LIGHT STAYS ON WHEN IDLE AND WHEN I'M DRIVING IT BUT, MY TIRES ARE AT THE SAME PSI. MAKES ME KEEP THINKING SOMETHING IS WRONG. #2 IN THE WINTER TIME THE RUBBER MOLDING AROUND DOORS STICKS BAD AND STARTS TO PULL ITSELF AWAY FROM THE GLUE KEEPING IT ON. #3 DURING THE WINTER MY WINDSHIELD KEEPS ICING UP REALLY BAD (ON THE INSIDE !). I CAN ACTUALLY USE MY ICE SCRAPER ON IT. I EXPECT THIS ON THE OUTSIDE OF A CAR BUT, I HAVE NEVER HAD A CAR DO THIS ON THE INSIDE, DID THEY FORGET TO SEAL IT CORRECTLY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781275October 10, 2015
VISIBILITY/WIPER
CAR WAS PARKED UNDER CARPORT. I CAME BACK TO CAR REAR WINDOW HAD EXPLODED NO INDICATION OF FOUL PLAY. REPLACED 8/24/15. THEN AGAIN CAR PARKED UNDER CARPORT EXPLODED AGAIN 2ND TIME 10/09/15. WHEN IT EXPLODES LOOKS LIKE SOMEONE CRAWLED IN HATCHBACK AND PUSHED GLASS OUTWARD, GLASS COMPANY SAFELITE CAN NOT FIGURE OUT WHAT IS CAUSING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780475October 7, 2015
FUEL/PROPULSION SYSTEM
I PURCHASED A 2015 KIA SOUL ON APRIL 11, 2015 FROM PARAMOUNT KIA OF ASHEVILLE NC AND ONLY RECENTLY FOUND OUT THAT IT HAD AN OUTSTANDING SAFETY RECALL(#NHTCA-15V123 OR SC116) PRIOR TO MY PURCHASE. KIA MOTORS HAD NOTIFIED ITS DEALERS ON MARCH 19, 2015 THAT THEY HAD BEEN ISSUED A REPAIR PROCEDURE FOR THIS RECALL WHICH WAS TO BE COMPLETED PRIOR TO SALE OF SAID VEHICLES. THE LETTER STATES "IT IS ILLEGAL TO SELL A VEHICLE WITH AN OUTSTANDING SAFETY RECALL" BUT THIS DEALER SOLD THIS TO ME ANYWAY WITH REGARD FOR MY SAFETY. I BELIEVE THAT FROM THE LACK OF CONCERN I RECEIVED FROM THE DEALER WHEN I CONTACTED THEM ABOUT IT THAT THIS MUST BE A COMMON PRACTICE ON THEIR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780202October 6, 2015
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE'S HOOD FLEW OPEN AND SMASHED THE WINDSHIELD. THE CONTACT CALLED THE DEALER ABOUT THE FAILURE AND WAS INFORMED THAT THE HOOD LATCH WAS POSSIBLY DEFECTIVE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,370.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779549October 4, 2015
VEHICLE SPEED CONTROL
MY WIFE AND I WERE DRIVING ON THE HIGHWAY GOING ABOUT 70 WHEN ALL OF A SUDDEN THE CAR SEEMD TO SHIFT DOWN TO 3RD GEAR ALMOST HAVING THE CAR BEHIND US REAREND US. HAS BEEN HAPPENING ALL THE TIME IF WE GO OVER 65 OR 70.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778972October 1, 2015
VISIBILITY/WIPER
COMPLETE WINDOW VISIBILITY BLOCKED BY SEVERE FOGGING WITHIN TEN SECONDS AT 60 MILES PER HOUR AT NIGHT,MY WIFE WAS DRIVING AND SLAMMED ON BRAKES AND AVOIDED A POTENTIALLY SEVERE CRASH,NOW IF THIS HAPPENED TO US SOMEONE MUST HAVE BEEN KILLED IN A INCIDENT LIKE THIS,THE KIA DEALER HAD TO REPLACE THE HVAC TEMPERATURE SENSOR THE FAILURE OF THIS SENSOR IS LIFE THREATENING WHEN DRIVING THIS NEEDS TO BE CORRECTED WITH A UNIT THAT CANNOT FAIL MY CAR MILEAGE WAS ONLY 3,200 MILES AND THIS HAPPENED,( HOW MANY DEATHS HAVE HAPPENED BECAUSE OF THIS NEEDS TO BE INVESTIGATED !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775888September 24, 2015
UNKNOWN OR OTHER
I PURCHASED A KIA SOUL IN 2012 (2013 CAR) AND A MONTH LATER WAS IN INTENSIVE CARE FOR 5 DAYS WITH MYSTERIOUS SYMPTOMS. (I AM A HEALTHY WOMAN AND TAKE NO MEDICATIONS.) OVER THE NEXT 2 YEARS I STILL HAD PROBLEMS BUT THEY LESSENED. FOR THE PAST 6 MONTHS, I HAVE HAD NO SYMPTOMS. LAST MONTH I PURCHASED A KIA SOUL 2015 AND IN THE FOLLOWING WEEK I WAS BACK AT THE ER, AGAIN, NO DIAGNOSIS WHATSOEVER. SINCE THEN I HAVE HAD SIMILAR SYMPTOMS. PUTTING THE DATES TOGETHER, I THEN RESEARCHED KIA SOUL FOR TOXICITY, AND IT IS THE TOP CAR FOR HIGH TOXIC LEVELS. IS THIS NOT AN IMPORTANT SAFETY ISSUE TO BE ON YOUR WEBSITE? I AM SHOCKED THAT SO LITTLE IS KNOWN ABOUT THIS, BUT THE SOURCES I RESEARCHED ARE MOST RELIABLE. KIA SOUL IS A DANGEROUS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775907September 24, 2015
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING 72 MPH, THE BRAKE LIGHTS WOULD NOT ILLUMINATE, THE BRAKES SEIZED, THE FRONT DRIVER AND PASSENGER WHEELS SMOKED, THE BRAKE SHIFTER INTERLOCK FEATURE WOULD NOT TAKE VEHICLE OUT OF PARK, AND THE CRUISE CONTROL WOULD NOT DEACTIVATE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766295September 21, 2015
AIR BAGS, ELECTRICAL SYSTEM, STRUCTURE:BODY
MY SON WAS IN A REAR-END COLLISON IN HIS 2015 KIA SOUL, THAT ALSO PUSHED HIM INTO THE PERSON IN FRONT OF HIM. MY SON WAS AT A STOP AS WELL AS THE VEHICLE IN FRONT OF HIM, WHEN A MID SIZED SUV DOING APPROXIMATELY 30-40MPH SLAMMED ON HER BRAKES AND REAR ENDED MY SON. THE SOUL'S BUMPER WENT UNDERNEATH THE CHEVY TAHOE IN FRONT OF HIM. THE AIRBAGS DID NOT DEPLOY. WHEN POLICE AND EMS SHOWED UP AND ASKED HIM IF HE COULD DRIVE IT OFF THE ROAD, THE VEHICLE STARTED, BUT ACCELERATOR WOULD NOT WORK. THEY PUSHED IT OFF THE ROAD. AFTER TOWING TO THE BODY SHOP, THE OWNER SAID HE DIDN'T KNOW WHY THE AIRBAGS HADN'T DEPLOYED BECAUSE THE ELECTRICAL WIRING HARNESS HAD BEEN SEVERED IN THE CRASH. THE TOWING COMPANY WAS HESITANT TO TOW BECAUSE HE WAS AFRAID IT MAY GO OFF. THE SOUL HAD AN ESTIMATE OF $15,753.75 IN DAMAGE AND THEREFORE TOTALED...BUT HIS AIRBAGS NEVER WENT OFF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10766502September 21, 2015
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2010 KIA SOUL EQUIPPED WITH GENERAL EXCLAIM UHP TIRES, SIZE: 195/50/ZR16. WHILE DRIVING 65 MPH, THE TPMS WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE TIRE LOST PRESSURE. THE CONTACT NOTICED BUBBLES ON THE SIDEWALL OF THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THE FAILURE AND ALSO STATED THAT THERE WERE BUBBLES ON THE INNER SIDEWALL ON THE FRONT PASSENGER SIDE TIRE. THE TIRES WERE REPLACED. THE MANUFACTURER OF THE TIRE WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 70,000 AND THE TIRE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765183September 18, 2015
WHEELS, POWER TRAIN, UNKNOWN OR OTHER
A BAD BEARING, CAUSED AIR PRESSURE IN LEFT TIRE TO INFLATE TO A DANGEROUS PSI, THAT COULD BLOW TIRE, CAUSING AN ACCIDENT AT HIGH SPEED AND DEATH. THE VEHICLE WAS BEING USED TO DRIVE 525 MILES, FROM DALLAS TO KANSAS CITY, MO. DRIVING CONDITIONS WERE DRY, WITH 85 DEG OUTSIDE TEMP. AFTER DRIVING 200 MILES, THE LEFT TIRE HEATED UP TO A DANGEROUS 45PSI, CAUSING THE TIRE INDICATOR LIGHT CAME ON. WE STOPPED TO CHECK TIRE AND AIR PRESSURE, FOUND DANGEROUS PSI AND RELEASED AIR TO SAFE 32PSI. AFTER 150 MILES, THE LEFT TIRE AGAIN RE-INFLATED TO DANGEROUS 44PSI AGAIN. WE IMMEDIATELY PULLED INTO WALMART, REPLACED TWO FRONT TIRES, THINKING IT WAS A WORN LEFT TIRE, BUT TIRE WAS GRADED AT A #4, HALF WEAR. BOTH NEW TIRES WERE AT PROPER INFLATION. AFTER 175 MILES, LIGHT CAME ON AGAIN, DRIVING ON TURNPIKE, AT 65MPH. AIR PSI WAS 46PSI ON THE LEFT TIRE, AGAIN. WE REMOVED 14 PDS OF AIR AND DROVE 50 MILES HOME. AFTER TAKING IT TO A CERTIFIED KIA SERVICE GARAGE, THEY SAID IT WAS THE BEARING AND REPLACED THE LEFT BEARING, AT NO CHARGE, SAYING IT WAS UNDER WARRANTY. THE VEHICLE WAS NOT IN AN ACCIDENT NOR WAS THE BEARING DAMAGED IN ANY SERVICE REPAIR PROCESS, INDICATING ONLY REASON FOR FAILURE OF BEARING AS POOR MANUFACTURING AND/OR INSTALLATION. BEARING IS EITHER MADE WITH INFERIOR MATERIAL OR NOT PROPERLY LUBED/PACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761178September 3, 2015
EXTERIOR LIGHTING
2011 KIA SOUL BRAKE LIGHTS DO NOT ILLUMINATE WHEN ENGAGED BY PEDAL. TESTING LIGHTS SHOWS THAT ALL OTHER LIGHTS ARE IN WORKING ORDER. VEHICLE VIN WAS NOT INCLUDED IN THE STOP LAMP SWITCH RECALL ISSUED BY KIA IN 2013; HOWEVER, THIS APPEARS TO BE THE SAME PROBLEM AND IN NEED OF THE STOP LAMP SWITCH REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760849September 1, 2015
POWER TRAIN
BEFORE APPLYING BRAKE PEDAL UPON SEVERAL OCCASIONS WAS ABLE TO SHIFT VEHICLE FROM PARK TO DRIVE JUST BY DEPRESSING SHIFTER. SEVERAL TRIPS TO DEALER AND THEY COULD NOT DUPLICATE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759785August 27, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE REAR MIDDLE SEAT BELT FAILED TO TIGHTEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759447August 26, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED BY ROADSIDE ASSISTANCE. THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749690August 19, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS NOTIFIED BY ANOTHER DRIVER THAT NONE OF MY BRAKE LIGHTS WERE LIGHTING UP WHEN I BRAKED. I IMMEDIATELY TOOK MY KIA SOUL TO THE DEALERSHIP AND THEY FOUND A FAULTY BRAKE SWITCH. THIS WAS THE SAME FAULTY BRAKE SWITCH THAT WAS SUBJECT TO A RECALL IN 2013. THIS MEANS THAT THE REPLACED NEW BRAKE SWITCH IS ALSO FAULTY AFTER LESS THAN 2 YEARS OF DRIVING. IT IS A WORRY TO ME THAT KIA COULD BE REPLACING A FAULTY RECALLED PART WITH ANOTHER FAULTY PART, ESPECIALLY ONE THAT HAS MAJOR SAFETY IMPLICATIONS. I WAS ALSO REQUIRED TO PAY FOR THIS REPAIR AND THIS ALSO SEEMS UNFAIR GIVEN THE HISTORY OF THE PARTICULAR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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