Kia Soul Complaints

5,626 consumer complaints on file.

#11140125October 13, 2018
ENGINE
SO AT 106000 MILES ENGINE BLOW UP. COME TO FIND OUT THIS ENGINE IS THE SAME ENGINE BEING RECALLED ON OTHER KIA MODELS FOR SAME THING. KIA WOULD NOT HELP ME WITH THE REPAIR. THIS ENGINE NEEDS TO BE RECALLED ALSO. IT BLOWS BECAUSE THE HOLD FOR THE PISTONS WHERE CUT WRONG. I WAS TOLD THIS BY THE KIA DEALER THAT FIXED MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140068October 12, 2018
ENGINE
ENGINE IDLES MORE ROUGH THEN WHEN WE FIRST BOUGHT IT, OUR KIA SOUL DOES NOW HAVE 30,000 MILES BUT IT JUST SEEMS TO IDLE DIFFERENTLY WHEN WE FIRST START IT IN THE MORNING WHEN IT IS COLD THE WAY IT STARTS THOUGH AND IS IDLING MAKES THE CAR SHAKE IN AWAY THAT IT DIDN'T WHEN WE FIRST GOT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139460October 10, 2018
EXTERIOR LIGHTING
HEADLIGHTS GO OUT OR FLICKER WHENEVER I USE TURN SIGNAL WHEN I'M STOPPED AND PUT TURN SIGNAL ON OR WHEN I'M DRIVING AND PUT THE TURN SIGNAL ON. I'VE ONLY NOTICED THIS WHEN DRIVING ON LOCAL ROADS, FREEWAYS IN MY AREA ARE WELL LIT SO I HAVE NO IDEA IF THIS HAPPENS ON THE FREEWAY WHEN CHANGING LANES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139506October 10, 2018
ENGINE
TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 25 MPH, FLAMES APPEARED WITHIN THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER AND EXITED AS FLAMES QUICKLY SPREAD THROUGHOUT THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND THE POLICE ARRIVED, BUT NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE CONTACT CALLED BONIFACE HIERS KIA AT 321-951-9595 (LOCATED AT 880 S APOLLO BLVD, MELBOURNE, FL 32901) AND WAS INFORMED TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11139248October 9, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2018 KIA SOUL. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH WITH THE HEATER ACTIVATED, STEAM APPEARED FROM THE HEATER VENTS AND FOGGED UP ALL THE WINDOWS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SOMETHING MUST HAVE ENTERED INTO THE DRAIN LINE. THE MANUFACTURER RECOMMENDED THAT THE CONTACT VISIT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139006October 8, 2018
EXTERIOR LIGHTING
WHEN THE MULTI-FUNCTION SWITCH CONTROLLING THE HEADLAMPS IS IN AUTOMATIC MODE, THE HEADLAMPS WILL SWITCH OFF UNEXPECTEDLY. THIS SOMETIMES HAPPEN WHEN TURNING ON A BLINKER WHILE TURNING, BUT SOMETIMES JUST DRIVING DOWN THE ROAD. THIS IS EXTREMELY DANGEROUS, I HAVE BEEN DRIVING AT NIGHT OR IN THE EARLY MORNING HOURS ON MULTIPLE OCCASIONS, AND THE LIGHTS GO OFF LEAVING ME DRIVING BLIND FOR SEVERAL MOMENTS ON THE ROAD. THE LIST OF BAD THINGS THE COULD HAPPEN IS ENDLESS: HIT A PEDESTRIAN OR CYCLIST ON THE SIDE OF THE ROAD; HAVE SOMEONE PULL OUT NOT SEEING ME COMING, VEER OR BRAKE UNEXPECTEDLY DUE THE SHOCK OF THE LIGHTS GOING OFF, YOU NAME IT. KIA APPEARS TO HAVE ISSUES A SERVICE BULLETIN ON THE TOPIC CONCERNING DEFECTIVE LIGHTING CONNECTIONS, BUT, THE DEALERSHIP I CALLED SEEMED UNAWARE OF IT. MULTIPLE POSTS ON LINE SHOW THE SAME OR SIMILAR ISSUES WITH THE VEHICLE AND SEVERAL STATE KIA WILL NOT ISSUE A RECALL AND WILL ONLY PAY FOR A BULLETIN ITEM IF THE VEHICLE IS STILL IN WARRANTY, WHICH MINE IS NOT. THIS IS A HIGHLY UNSAFE SITUATION AND SHOULD BE SUBJECT TO A RECALL TO BE PAID BY THE MANUFACTURER. THIS ONLINE ARTICLE DETAILS THE ISSUE: HTTPS://WWW.CARS.COM/ARTICLES/2014-2015-KIA-SOUL-HEADLIGHT-ISSUE-1420683403693/ KIA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS KILLED, IF THEY HAVEN'T ALREADY. PLEASE ADVISE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138766October 6, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS KEEP RANDOMLY FLICKERING OFF AND ON WHILE DRIVING. STARTED OUT JUST WHEN I HAD MY LIGHTS ON AUTO AND HAD THE TURN SIGNALS ON. LAST NIGHT THEY WENT OUT ON THEIR OWN WHILE I WAS DRIVING DOWN A DARK ROAD FOR SEVERAL SECONDS. THIS IS VERY DANGEROUS AND SEEMS TO BE A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133366October 4, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
CAR WAS IN GOOD CONDITION AND WELL MAINTAINED ACCORDING TO MANUFACTURER'S SERVICE SCHEDULE. IT WAS LAST SERVICED ON 7/31/18 WHEN IT PASSED NYS INSPECTION. THE OWNER WAS INFORMED ON 9/18/18 @ 7:03 PM BY DAUGHTER THAT CAR STARTED MAKING A STRANGE SOUND ON 9/17/18. PLANNED TO HAVE DEALER CHECK OUT CAR ON 9/19/18. ON 9/18/18 @ APPROXIMATELY 8:35 PM, WHILE BEING DRIVEN ON THE LOCAL PORTION OF AN INTERSTATE HIGHWAY, THE CAR'S OIL LIGHT BLINKED ON AND OFF. A FEW MINUTES LATER THE CHECK ENGINE LIGHT WENT ON. A FEW MINUTES LATER THE CAR ENGINE BEGAN TO SMOKE AND SMOKE CAME INTO THE CAR THROUGH THE AIR VENTS. THE DRIVER, MY DAUGHTER'S BOYFRIEND, PULLED OVER INTO THE BREAKDOWN LANE, TURNED OFF THE CAR, GOT OUT, STEPPED AWAY FROM IT AND THE ENGINE ERUPTED IN FLAMES. BY APPROXIMATELY 8:50 PM THE CAR WAS TOTALLY ENGULFED IN FLAMES. THE CAR LOOKS LIKE IT WAS FIRE BOMBED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11133044October 3, 2018
ENGINE
I WAS DRIVING AT A SLOW SPEED AND I NOTICED A STRANGE NOISE. I WAS GOING UP A HILL AND EXPERIENCED A LOSS OF POWER AND THE NOISE GOT WORSE. I PULLED OVER AND SAW THE OIL LIGHT FLICKERING BELOW 1500 RPM SO I SHUT IT DOWN. I WAITED A FEW MINUTES AND CHECKED THE OIL. THE OIL WAS FULL. I HAD IT TOWED TO A SHOP TO DIAGNOSE AND THEY TOLD ME AN INTERNAL ENGINE COMPONENT HAS FAILED AND THAT I WOULD NEED A NEW ENGINE. I HAD IT TOWED TO A KIA DEALERSHIP TO CONFIRM. I RECEIVED THE SAME DIAGNOSIS. THE CAR HAS 65K MILES ON IT AND REQUIRES A NEW ENGINE. THE CAR HAS BEEN MAINTAINED AND WAS NOT NEGLECTED. I REACHED OUT TO KIA FOR ASSISTANCE AND THEY ARE UNWILLING TO ASSIST. THEY HAVE ALSO DISCONTINUED THE LONG BLOCK ENGINE REPLACEMENT SO THE REPAIR COSTS MORE NOW. THERE SEEMS TO BE A SHORTAGE OF THE 2.0L ENGINE SO IT ISN'T AVAILABLE FROM REBUILD SHOPS OR JUNKYARDS. I SUSPECT THAT THE HIGH RATE OF FAILURE OF THE 2.0L ENGINE IS TO BLAME FOR THE SHORTAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132834October 2, 2018
ELECTRICAL SYSTEM
107000 MILES ON THE CAR. STARTED CAR IN THE MORNING AND IT MADE A WHINING NOISE. DIDN'T THINK MUCH OF IT BECAUSE IT WAS COLDER THAN IT HAD BEEN. AFTER WARMING UP A FEW MINUTES DROVE DOWN MY ROAD ABOUT A MILE AND THE BATTERY LIGHT CAME ON. TURNED AROUND AT WENT BACK HOME. POPPED THE HOOD AND SMELLED STRONG BURNING SMELL. PROBLEM WAS FOUND TO BE THE ALERNATOR. WHEN I PULLED IT TO REPLACE IT NOTICED THAT THE WINDINGS INSIDE THE ALTERNATOR WERE BURT AND CHARED/MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132344September 30, 2018
ELECTRICAL SYSTEM
DASH LIGHTS FLICKER ON AND OFF. HEADLIGHTS FLICKER AND SHUT OFF. HAS HAPPENED WHILE DRIVING AT NIGHT WITH KIDS HAD TO STOP MIDDLE OF ROAD. WEIRD NOISE (ELECTRIC BUZZ) SOUNDS LIKE IN SPEAKERS. WHILE DRIVING BACKROADS. HAS HAPPENED NUMEROUS TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132375September 30, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS FLICKER ON AND OFF WHEN I FIRST TURN ON THE HEADLIGHTS. THERE IS NO RHYME OR REASON TO WHEN IT HAPPENS. IT IS USUALLY FAST ON/OFF FLICKERING. THIS IS VERY DANGEROUS AND HAPPENS WITHOUT WARNING. MOST TIMES THE CAR IS IN PARK BUT I AM CONCERNED THAT THIS WILL BECOME WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132072September 28, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HATFIELD KIA (1455 AUTO MALL DR, COLUMBUS, OH 43228, (855) 226-5444) WHERE THE CONTACT WAS INFORMED THAT THE STARTER FAILED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE. DURING THE SECOND OCCURRENCE, THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131980September 27, 2018
EXTERIOR LIGHTING
HEAD LIGHT BULBS ON BOTH SIDE KEEP BURNING OUT OR WILL GO OUT WHEN DRIVING DOWN THE ROAD AT NIGHT. PIG TAIL TO THE LIGHTS HAD TO BE REPLACED IN ORDER TO FIX THE ISSUE. WAS NOT COVERED UNDER WARRANTY AND COST ME TO HAVE IT FIXED WHEN IT IS APPARENTLY A RE-OCCURRING PROBLEM. THIS OCCURS DURING STATIONARY MODES AND TRAVELING MODE. ON BACK ROADS WITH NO LIGHTING THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131703September 26, 2018
WHEELS
REAR RIGHT TIRE BLEW UP IN THE MIDDLE OF THE HIGHWAY GOING ABOUT 60MPH WITH NO WARNING (NO LOW PRESSURE SIGN), NO EXTERNAL FACTORS (DID NOT RUN OVER ANYTHING). CAUSED THE CAR TO SPIN OUT OF CONTROL, BUT DID NOT HIT ANYTHING. VEHICLE HAS NEXEN TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130771September 22, 2018
UNKNOWN OR OTHER
FAULTY FLEXIBLE COUPLING. NOTICE WHILE DRIVING, CLICKING SOUND IN STEERING WHEEL WHILE DRIVING. DRIVING ON A REGULAR CITY STREET. IT COST $318 TO REPLACE. THIS IS A RECALL FOR OTHER MODELS SO IT SHOULD BE A RECALL FOR ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130776September 22, 2018
ENGINE
ENGINE STARTED MAKING KNOCKING NOISE AT 79,000 MILES. TOOK IT IN TO DEALERSHIP AND THEY SAID I NEED A NEW ENGINE. SINCE I WAS THE SECOND OWNER, IT IN NOT COVERED UNDER THE WARRANTY. DOZENS OF PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS ENGINE. THIS RECALL IS LONG OVERDUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130602September 21, 2018
STEERING
THE STEERING WHEEL OF OUR 2013 SOUL IS MAKING A CLUNKING SOUND. THE VEHICLE ONLY HAS 31,000 MILES ON IT AND FROM WHAT I'VE READ IT SEEMS TO BE THE RACK AND PINION. I'M WORRIED THAT I WILL LOSE STEERING WHILE DRIVING AND THE DEALERSHIP I BOUGHT IT FROM WILL NOT FIX IT EVEN THOUGH ALL THE OPTIMA'S AND KIA SOULS 2014-17 HAVE BEEN RECALLED. I'VE SEEN YOUTUBE VIDEOS HIGHLIGHTING THIS DEFECT GOING BACK TO 2011 SO KIA WAS OBVIOUSLY AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130664September 21, 2018
STEERING
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL SOUND AND THE STEERING WHEEL WAS COMPLETELY LOOSE AND UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER (BONIFACE HIERS KIA, 880 S APOLLO BLVD, MELBOURNE, FL 32901, (321) 951-9595) WHERE THE FAILURE WAS ACKNOWLEDGED; HOWEVER, THEY STATED THAT THERE WAS NO RECALL ON THE 2013 MODEL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130522September 20, 2018
EXTERIOR LIGHTING
MY HEADLIGHTS FLICKER WHEN I'M DRIVING. SOMETIMES THEY SHUT COMPLETELY OFF AND DON'T COME BACK ON FOR SEVERAL SECONDS. I NOTICE THE PROBLEM NOT WHEN I USE MY INDICATORS. WHEN I FLICK THE INDICATOR ON MY HEADLIGHTS FLICKER OFF AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Soul