Kia Sorento Complaints (2019)

435 consumer complaints on file.

#11629631December 9, 2024
ENGINE
This Engine is the Lambda II 3.3 Cylinder and it has been using a quart of oil every 400 miles. The oil light went on while my wife went to Mayo clinic in Minnesota for [XXX] and she had to pull over and put more oil in while on the side of the road. Kia dealership looked at it and said they could do an oil consumption test but that KIA would not pay for a new engine since at 96000 miles, it is out of warranty (second owner). This issue appeared suddenly and is getting worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629035December 5, 2024
ENGINE
The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer four times where an unknown diagnosis was provided and the vehicle was repaired four times with unknown parts, but the failure persisted. Additionally, the contact stated that while driving at approximately 45 MPH, the vehicle jolted forward, shuddered, and lost motive power. The check engine warning light was flashing. The vehicle was taken to a dealer where it was diagnosed that the cylinder #2 valve was burned and needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629072December 5, 2024
EXTERIOR LIGHTING:TAIL LIGHTS, TRAILER HITCHES
The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was taken to the local dealer and was informed that parts for the repair under NHTSA Campaign Number: 22V703000 (Trailer Hitches) were not available. The vehicle was taken back to the dealer, who replaced the fuse. The vehicle was repaired. The contact stated that the driver’s side taillight became inoperable. There were no warning lights illuminated. The vehicle was taken back to the same dealer, where it was diagnosed that the taillight bulb, taillight assembly, and the wiring harness needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, opened a case, but no assistance was provided. The failure mileage was approximately 45,220.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629119December 5, 2024
UNKNOWN OR OTHER
Paint just peeling off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628145December 1, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My car has been in recall with Kia motors and nothing has been changed or done
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628147December 1, 2024
ENGINE, VISIBILITY/WIPER, VEHICLE SPEED CONTROL
I have been without transportation for 3 months now and I’m about to lose my Job
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627269November 25, 2024
ENGINE
The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was taken for an oil change and the oil warning light illuminated immediately after the oil change was performed. The vehicle was returned to the mechanic who diagnosed that oil was unclean. The mechanic informed the contact that the failure had caused the air conditioning to fail. The mechanic informed the contact that there were metal shavings found in the oil. The oil was flushed and replaced. The contact was referred to the dealer. The dealer was contacted and confirmed that the repair was not covered under recall or warranty. The manufacturer had not been made aware of the failure. The failure mileage was 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626322November 20, 2024
ENGINE
The Oil Pressure sensor was lighting up on the Dash indicating Low Oil pressure when the engine was running under 1500 RPM. Was replaced and Same condition appeared within hours leaving the dealership. KIA USA was no help in resolving the issue. Technician noted that there was no Sludge or any reason for the issue. I have seen many reported issues with the same result on line
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626539November 20, 2024
STRUCTURE:BODY
The paint is peeling everywhere on my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625948November 18, 2024
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multifunction front camera unit part number 95740-c6560. Warning lights come on every day. They continue to alert while driving causing issues with attention to the road. The high beams will not work unless the lights are set to on instead of auto. Vehicle was taken to a Kia dealership, and they diagnosed a complete failure on the part. This part operates several of the safety functions of the vehicle. There have been several people who have had this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626020November 18, 2024
ENGINE
Engined failed in the middle of the highway at 100,800 miles. Engine has had horrible oil consumption issues for a long time, despite regular oil changes and checking the oil levels. KIA already has a 150k class action settlement for engine failure due to connecting rod bearing failure, but have denied warranty and wanted out of pocket $7600 for full engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626060November 18, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Fuel pump malfunction. It is available for inspection. My safety was put at risk and others because the car stalled abruptly while driving and would not accelerate. Yes the dealer was able to recognize fuel pump issue. No other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625752November 17, 2024
ENGINE, FUEL/PROPULSION SYSTEM
My engine was replaced and the fuel line was reported "mangled" by Kia of Coatesville where I took my car in after an engine replacement. One in which emissions codes were still going off. The car still smelled like fuel and it was then found that the fuel pump was leaking. To further this when we got the car back, the csr still smelled like fuel. The car was yet again taken in and found to have a crack in the fuel rail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623788November 6, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
This morning my 2019 Kia Sorento lost power all while driving on a busy highway going 70 miles per hour. When this occured the battery light flashed twice and then the instrument cluster had all warning lights. Then the cluster started flashing and the infotainment center lost power. I lost power steering and brakes. This is not the first time this has happened and I am extremely upset. I drove to the nearest dealership because it was the next exit off of the highway. The engine was running but nothing else was working. The dealership could not get it out of park after I arrived and then it would not start. This same issue occured in 2023 and the dealer had it for over 90 days. They claimed everything was fixed and multiple things were not resolved. My cluster has sparatically flashed since 15k miles and this is ridiculous. Kia will not honor warranty or admit that this is a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623136November 1, 2024
ENGINE
While driving on a highway my engine failed causing me to have to pull over into the shoulder. I was told there was a defect in oil consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622440October 29, 2024
ENGINE
Codes P1326 and P000B showing up. Vehicle will not go over 2000 RPM and 60MPH. When you try to accelerate it stalls and jumps. Was almost rear ended. Kia has had vehicle for the over a week and says it will be at least another week before they can even diagnose and let me know if we need a new engine- another shop already said we would need a new engine. No warning prior to stalling, check engine light immediately came on as soon as we couldn’t accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621346October 22, 2024
STRUCTURE:BODY
Delamination of my pearl white paint started occurring at 44,000 miles on my 2019 Kia Sorento. Now at 54,000 miles it's gotten worse and continues to expand. Occurring on the hood and the roof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621026October 21, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I have a 2019 Kia Sorento EX V6 with 65,000 miles. Recently started smelling fuel and had someone look at it. I was told there is a fuel leak above the left side of the tank in the evaporative line. No accidents. This should never happen on a vehicle for no reason. NO system Failure. No malfunction. Yes, it is available upon request. NO inspections by insurance or police. No warning lights. Safety could potentially be at risk since fuel is exposed!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620522October 18, 2024
STRUCTURE:BODY
PEARL WHITE PAINT STARTED PEELING ABOUT 6 MONTHS AGO. ABOUT 40,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618508October 7, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Vehicle has LKA FCA and HBA error lights on. Dealer inspection found Active DTC C180508 LKAS Can-Signal error. C160649 ECU Software Error. CAN Line inspection found incorrect Can-Signal from Multifunction Camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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