Kia Sorento Complaints (2008)

217 consumer complaints on file.

#11182252February 25, 2019
AIR BAGS, STEERING, EXTERIOR LIGHTING
MY CHECK ENGINE GOES ON AND OFF WHENEVER. PASSENGER AIRBAG LIGHT GROUT IT TO AUTOZONE FOR CHECK AND IT STATED SENSORS. MY SHOP SAYS THEY FIX IT AND IT CONTINUES I HAVE HAD THE CAR FOR ALMOST 2 YEARS NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182352February 25, 2019
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHEN STARTING THE VEHICLE, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH BOB MOORE KIA NORTHWEST (7340 NORTHWEST EXPY, OKLAHOMA CITY, OK 73132, (405) 720-3800) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175087February 7, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2008 KIA SORENTO. WHILE MAKING A LEFT TURN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE ALSO SUSTAINED A SIDE IMPACT BY A DIFFERENT VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND SHOULDER INJURIES AS WELL AS INTERNAL BLEEDING FROM THE SEAT BELT, WHICH REQUIRED MEDICAL ATTENTION. THE FRONT AND REAR PASSENGERS ALSO SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11172001January 24, 2019
ELECTRICAL SYSTEM
ON 01/24/2019 AT APPROXIMATELY AROUND 6:00 I WAS ATTEMPTING TO MAKE A U TURN ON E. BEARESS AVE IN FRONT OF MORT ELEM SCHOOL IN TAMPA FLA WHEN MY 2008 KIA SORENTO CUT OFF THEN COULD NT GET IT TO COME AS I WAS TURNING THE KEY SO I HAD AND OFFICER BEHIND HELP ME PUSH IT OUT THE ROAD AS GOT IT LET THE HOOD UP WE NOTICE IT WAS ON FIRE ON THE DRIVER SIDE FIRE DEPARTMENT WAS DISPATCHED THEY CAME OUT ASSESS THE DAMAGE TOOK PICTURES AND RULED OUT FJRE DUE TO ELECTRICAL PROBLEMS THEY UNHOOKED THE BATTERY TO PREVENT FURTHER FIRE VIN# IS. (XXXX) CAN PROVIDE FIRE REPORT BUR NOT AT THE MOMENT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11166255January 10, 2019
AIR BAGS
THE FRONT PASSENGER AIR BAG SAYS ITS TURNED OFF WHEN THERE IS AN ADULT IN THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164070December 30, 2018
ELECTRONIC STABILITY CONTROL (ESC)
ALL DOOR HANDLES HAVE FALLEN OFF IT'S GOING TO BE $250.00 TO HAVE ONE FIXED. I AM NOT ABLE AT THIS TIME TO HAVE A MALFUNCTION FIXED! IT IS NOT VANDALISM OF ANY KIND! IT'S A DEFECTIVE PART! THE AUTO REPAIR PLACE SAID TO LOOK INTO RECALLS! I NEED THIS PROBLEM FIXED! NO CAR I HAVE OWNED HAS EVER HAD THIS PROBLEM BUT THIS ONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129087September 12, 2018
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND STALLED. ADDITIONALLY, THERE WAS AN ABNORMAL THUMPING NOISE AND THE CHECK ENGINE, AIR BAG, AND ELECTRONIC CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE AUTOMATIC CONTROL SENSOR, REAR SENSOR BEARING, AND REAR LINE DRIVESHAFT NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128582September 10, 2018
ELECTRICAL SYSTEM, ENGINE
SUNDAY SEPT 9TH AT AROUND 9 - 9:30 AM I SMELLED SMOKE AND WALKED AROUND THE HOUSE AND SMELLED THAT IT WAS COMING FROM THE GARAGE. WHEN I OPENED THE DOOR I SAW FLAMES UNDERNEATH THE CAR AND SMOKE AND FIRE ON TOP OF THE HOOD. I CALLED THE PALM BAY FIRE DEPARTMENT WHEN THEY GOT THERE THEY PUT THE HOSE ON THE CAR UNTIL THE FIRE WAS OUT THEY HAD TO CUT THE HOOD IN ORDER TO FINISH PUTTING OUT THE FIRE. THEY FIRE MARSHALL CAME AND INSPECTED THE VEHICLE IT COULD HAVE BEEN AN ELECTRICAL PROBLEM. WHEN I CALLED KIA CUSTOMER SERVICE THEY GAVE ME A CLAIM NUMBER AND THEY TOLD ME WHAT WOULD YOU LIKE KIA DO FOR YOU . THE CUSTOMER SERVICE AGENT SAID THEY WILL GIVE THE CLAIM TO THE RIGHT DEPARTMENT AND THEY WILL GET BACK TO ME IN 3 TO 5 BUSINESS DAYS. THIS HAPPENED WHILE THE CAR WAS PARKED IN THE GARAGE AND IT HADN'T BEEN TURNED ON SINCE FRIDAY . THIS VEHICLE WAS A 2008 SORENTO WITH LESS THAN 90,000 MILES IT WAS IN GREAT CONDITION ALSO.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11120106August 15, 2018
ENGINE
MY 2008 KIA SORRENTO, WITH ONLY 92K MILES ON IT... I HAD IT IN THE SERVICE SHOP AT THE KIA DEALER, FOR A NOISE COMING FROM THE ENGINE.. THEY INFORMED ME IT WAS THE MAIN BARRING GOING OUT.. AND THEY QUOTED ME 12K TO REPLACE MY ENGINE AS A FIX... OF COURSE I SAID NO, THAT WAS 3 YEARS AGO, MY SORRENTO IS STILL SITTING IN MY DRIVEWAY UN-DRIVEN, WHICH IS COMPLETELY PAID OFF.. INSTEAD I PURCHASED ANOTHER CAR FROM KIA... RECENTLY I HAVE SEEN NUMEROUS REPORTS OF THE SAME PROBLEMS ON NEWER VERSIONS OF THE SORRENTO'S... I WROTE KIA CORPORATE, ABOUT THIS, AND OF COURSE NO RESPONSE BACK FROM THEM AT ALL. I AM A LOYAL KIA DRIVER, HOWEVER I WISH KIA WOULD STEP UP AND CLAIM RESPONSIBILITY OF THIS MAIN BARRING DEFECT.. A LOUSY $20 DOLLAR PART FAILED ON A 30K PURCHASED SORRENTO, AND THEY WILL NOT ANSWER ME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119336August 11, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERIOR LIGHTS HAVE NOT WORKED FOR YEARS. THE LIGHT ON CEILING OF CAR IS SWITCHED TO OFF BECAUSE THE INTERIOR LIGHTS DO NOT GO OUT WHEN YOU SHUT ALL OF THE DOORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114760July 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE ELECTRONICAL PARTS OF THE IGNITION SWITCH WENT OUT AT THE SAME TIME THE BATTERY AND THE STARTER DID . THEN ON TOP OF MY ESC RANDOMLY COMING ON AND EVERY TIME THIS HAS HAPPENED IT MADE IT TO WHERE I COULDN'T GO ABOVE 5 MILES HAVE TO TURN THE CAR OFF AND THEN RESTART IT MULTIPLE TIMES JUST SO I CAN DIVE HOME THIS HAS BEEN HAPPENING SINCE I HAVE HAD HE VEHICLE NOVEMBER 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100741June 10, 2018
AIR BAGS
THE AIR BAG OFF LIGHT IS STILL ON WHEN SOMEONE IS SITTING IN THE PASSENGAR SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100355June 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I STARTED MY 2008 KIA SORENTO EX WHEN I PUT IT IN REVERSE ALL OF A SUDDEN IT MAKES A LOUD BUMP NOISE AND WITH PRESSURE ON THE BRAKES IT JUMPS HARD IN REVERSE I LOOK AND SEE MY ESC LIGHT CAME ON AND I COULD NOT ACCELERATE, MY VEHICLE IN FACT SLOWED DOWN TERRIBLY. I HAVE NOTICED THAT IF I SHUT MY CAR OFF THEN TURN IT BACK ON SOMETIMES THIS WILL TAKE CARE OF THE PROBLEM FOR A SHORT TIME. IT LOOKS LIKE THIS HAS HAPPENED 3 TIMES DURING HOT DAYS. THIS IS VERY DANGEROUS WHEN DRIVING WITH MY KIDS IN THE BACKSEAT. IF MY CAR SLOWS WHILE ON THE HIGHWAY I COULD END UP CAUSING QUITE AN ACCIDENT NOT TO MENTION HURTING MYSELF OR MY FAMILY THAT IS IN THE VEHICLE. MILEAGE ON MY VEHICLE AT THE TIME WAS APPROXIMATELY 88000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096709May 18, 2018
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING 15 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE STEERING BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT DETACHED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089996April 25, 2018
ELECTRICAL SYSTEM, ENGINE
I DROVE MY 08 KIA SORENTO HOME AT ABOUT 730 AM. I WORK NIGHT SHIFT AND WENT TO SLEEP AND WAS WOKEN UP AT 945 BY EMS TO MY CAR UP IN FLAMES. IT WAS SHOWING NO SIGNS OF ANY PROBLEMS, NOT RUNNING HOT, NOTHING. IT WAS PARKED FOR ABOUT AN HOUR WHEN IT WENT UP IN FLAMES. THE FIRE CHIEF WAS ON THE TRUCK THAT DAY AS HE HAD ORIENTEE'S, AND SAID THE FIRE STARTED BEHIND THE STEERING WHEEL/DASH AND THAT IT WAS AN ELECTRICAL ENGINE FIRE WHICH IS STATED ON MY FIRE REPORT. I CONTACTED KIA THEY TOLD ME IT WAS NO WAY IT WAS THEIR PROBLEM AND HAD TO BE A USER ERROR. I HAVE PHOTOS BUT MY COMPUTER WOULD NOT LET ME UPLOAD THEM FOR A REASON.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11063281January 17, 2018
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
THE STARTER BURNED OUT AND THE STARTER RELAY IS STICKING. IT STARTED STICKING AND MAKING FUNNY NOISES AROUND MID OCTOBER OR BEGINNING OF NOVEMBER 2017 AND ACUTALLY BURNED OUT DECEMBER 8, 2017 AND WAS REPLACED DECEMBER 9, 2017. NOW THE STARTER WENT OUT AGAIN JANUARY 16, 2018. ALSO I HAD MY DRIVER SIDE BRAKE LIGHT BULB REPLACED AROUND JULY OR AUGUST 2017 AND NOW THE SAME DRIVER SIDE BRAKE LIGHT IS OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054151December 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WENT INTO LIMP MODE. THE CONTACT DROVE THE VEHICLE TO SHAWNEE MISSION KIA (7591 SHAWNEE MISSION, KS 66202), BUT THEY COULD NOT REPAIR THE FAILURE. THE CONTACT EXPERIENCED THE SAME FAILURE SIX YEARS AGO. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 31,970. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044238November 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE SIDE OF A SECOND VEHICLE. THE CRASH CAUSED SEVERE DAMAGE TO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD CONTUSION, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN KIA DEALER IN CAPE DORODO, MISSOURI AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. *LN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11032832October 11, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ESC OFF LIGHT COMES ON AND SENDS THE TRANSMISSION INTO A "LIMP" MODE. THIS CAUSES EXTREME LOSS OF ACCELERATION. DEALERSHIP REPLACED THE ABS CONTROL MODULE, BUT IT DID NOT FIX THE PROBLEM. DEALERSHIP CAN NOT FIGURE OUT WHY THE VEHICLE IS DOING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020670August 30, 2017
SUSPENSION
A MARCH 2010 TECHNICAL BULLETIN ISSUED FOR THIS MAKE AND MODEL YEAR VEHICLE (TSB-023) OF FAULTY REAR DIFFERENTIAL. A MECHANIC AT DEALERSHIP INFORMED ME MY MAKE AND MODEL YEAR CAR HAS THIS PROBLEM, AND MADE ME AWARE OF THE MARCH 2010 TSB- 023. MECHANIC STATED MY WHEELS IN THE REAR WILL BECOME LOUDER THAN THE CURRENT NOISE I HAVE, THE WHEELS WILL GRIND, I WILL FEEL REAR VIBRATION. WITH 14 OTHER KIA SORENTO OWNERS WITH THIS SAME ISSUE, REPORTED REAR WHEELS LOCKED UP WHILE DRIVING DOWNHILL, AND SAW REAR WHEEL IN REAR WINDOW MOVING AWAY FROM THE VEHICLE. I PUCHASED VEHICLE IN 2016 WITH LOUD NOISE IN REAR THINKING IT WAS TYPES OF TIRES ON VEHICLE. I KNOW NOTHING WHAT A TSB IS. WHY DEALER KNEW OF THIS BUT NEVER SERVICED REAR DIFFERENTIAL? I HAVE 13000.00 AUTO LOAN AND NEED ALMOST 2000.00 TO REPAIR THIS ON A 2008 VEHICLE. TOYOTA HAS RECALLS FOR BAD REAR DIFFERENTIALS. HOW DOES KIA NOT HAVE TO RECALL ON THIS? THIS ISSUE DEALER NEVER CORRECTED SO THAT CONSUMER BECOME RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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