Kia Sorento Complaints (2008)

217 consumer complaints on file.

#11377119November 30, 2020
AIR BAGS, EXTERIOR LIGHTING
DRIVER SIDE AIRBAG LIGHT REMAINS ON, PASSENGER SIDE SEEMS OPERATIONAL. IN MOTION ON HIGHWAY, DURING THE SAME TRIP INTERIOR LIGHTS, EXCEPT MANUAL PUSH LIGHTS AND DASHBOARD, DO NOT AUTOMATICALLY TURN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360542September 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS READIND DOWN BEARESS AVE IN TAMPA FLA IAS I WAS RIDING MY TRUCK WENT INTO FLAMES AS SOON AS I LEFT MY HOME AT THE TIME NOT EVEN A HALF MILES THE HILSS COUNTY SHERIFF DID LET THE HOOD UP ATTEMPTED TO PUT THE FIRE OUT THE FIRE DEPARTMENT MY INSURANCE DID COVER CAUSE I IHAD PIP THE TOW TRUCK CAME AND PUT. THEFIRE OUT THE CAUSE WAS ELACTRIC BATTERY BURNED UP CABLES ETC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11355706September 18, 2020
ENGINE, WHEELS
WHENEVER WEATHER IS MOIST OR RAINY THE ENGINE HAS BOGGED DOWN WHILE DRIVING AND HAS NO POWER EVEN WITH GAS PEDDLE PRESSED TO FLOOR. THIS HAS LEFT US STRANDED TWICE NOW BUT WHEN TAKEN TO BE CHECKED THEY CAN'T DIAGNOSE THE PROBLEM. ALSO TPMS IS ALWAYS ON EVEN THOUGH TIRE PRESSURES HAVE BEEN CHECKED AND IT WILL NOT GO OFF. HAS BEEN THIS WAY FOR OVER 1 1/2 YEARS NOW WITH NO EXPLANATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354403September 11, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ON FOR BOTH THE PASSENGER'S AND DRIVER'S SEATS. THE DEALER FIRST TEAM KIA (4834A BRIDGE RD, SUFFOLK, VA 23435, (757) 320-1088) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE PERTAINING TO THE AIR BAGS. THE DEALER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354190September 10, 2020
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO POCATELLO NISSAN KIA (1900 FLANDRO DR, POCATELLO, ID 83202 (208)232-1062) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353218September 4, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2008 KIA SORENTO. THE CONTACT STATED THAT HE FELL ASLEEP WHILE DRIVING ABOUT 54 MPH. UPON REALIZING WHAT HAPPENED, THE VEHICLE WAS STEERED OFF THE ROAD, INTO A GRASSY DITCH, TO AVOID OTHER VEHICLES. AS THE DRIVER TRIED TO RE-ENTER THE ROAD, THE VEHICLE ROLLED OVER A COUPLE OF TIMES FROM EAST TO WEST ON OPPOSITE SIDES OF THE ROAD AND DAMAGED THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SKIN LOSS FROM LACERATIONS ON HIS LEG AND NECK. THE NECK INJURY WAS CAUSED BY THE SEAT BELT'S SHOULDER STRAP. THE CONTACT WAS TREATED BY THE EMERGENCY VEHICLE TEAM AT THE ROADSIDE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11343369August 4, 2020
UNKNOWN OR OTHER
MY VEHICLE WAS EXPERIENCING SEVERAL ISSUES CAUSING THE CHECK ENGINE LIGHT TO TURN ON. I TOOK THE VEHICLE FOR RECALL REPAIR TODAY AND ALL TROUBLE CODES AND ISSUES RESOLVED THEMSELVES. I BELIEVE THE ELECTRICAL ISSUES ALSO CAUSED FAILURE OF THE AIR CONDITIONER COMPRESSOR THAT HAS BEEN REPLACED TWICE AND IMMEDIATELY BURNED UP. THESE ISSUES HAVE COST $500+ TO ATTEMPT TO REPAIR AND I BELIEVE KIA SHOULD BE RESPONSIBLE DUE TO FAULTY WIRING. KIA DENIES THE ISSUE IS RELATED, HOWEVER, RESOLUTION OF MANY ISSUES UPON RECALL REPAIR TELL ME THEY ARE WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343129August 4, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHEN IT'S HUMID OUTSIDE OR THERE IS ANY KIND OF MOISTURE IN THE AIR MY CHECK ENGINE LIGHT COMES ON ALONG WITH THE ESC LIGHT. THE CAR SEEMS BOGGED DOWN AND WONT GO ABOVE 2000 RPM. IT TAKES 15 MINUTES JUST TO GET THE CAR UP TO 50 MPH AND THATS WITH THE GAS PEDDLE PUSHED ALL THE WAY TO THE FLOOR. IT DOES IT MAINLY WHEN I'M DRIVING ON THE HIGHWAY WHICH IS SCARY. IT LOOSES MOST OF ITS ACCELERATION POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341086July 23, 2020
AIR BAGS
IN JAN 18 2016 NOT KNOWING OF ANY RECALL AS WE MOVE FROM OUR HOME ADDRESS AT THE TIME TO NEW ADDRESS, WE TOOK THE KIA TO DEALER BECAUS THE PASS AIR BAG SHOWS: OFF. DEALER JUST TOLD US THIS WILL COST $1800 TO FIX AND NEVER EVEN BOTHER TO CHECK ON RECALLS. NOW WHEN WE CHECK NHTSA FOR THIS VEHICLE WE FOUND THE RECALL CAMPAIGN # 11V473000 . WR CALL KIA MOTORS AND THEY REFUSE TO HONOR THE CAMPAIGN RECALL ON PASS AIR BAG ON OUR TRUCK CLAIMING THE PART AFFECTED THAT MAKES HAS NOTHIN TO DO WITH THE AIR BAG !! PASSENGER AIR BAG CONTINUES TO BE OFF SO WHEN WE RIDE IN THE SUV I HAVE NO PROTECTION. WE CALLED KIA TODAY 7/23/20 AND THEY REFUSED TO HONOR IT OR INSTRUCT DEALER TO REPARIR IT . IF THE PART AFFECTED HAS NOTHING TO DO WITH IT, THEN WHY IS THE AIR BAG NOT WORKING IF THIS WAS CORRECT? PLEASE HELP US BECAUSE OF UR MOVING FROM ONE ADDRESS TO ANOTHER WE WERE NEVER TOLD AND IN THE BLOGS AND YOUR WEBSITE ALL KIAS HAVE THE SAME PROBLEM WITH THE PASSENGER AIR BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338745July 11, 2020
UNKNOWN OR OTHER
THIS VEHICLE WAS BROUGHT IN FOR REPAIR FOR THE PUBLISHED RECALL AND NOW THE VEHICLE DOES NOT WORK. THE DEALERSHIP TRIED TO EXTORT MONEY TO FIX THE VEHICLE BY SAYING SOMETHING WAS WRONG WITH THE STARTER AFTER THEY COULD NOT START THE CAR. THE CAR WORKED FINE BEFORE IT WAS BROUGHT IN AND NOW ELDERLY OWNERS ARE WITHOUT TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330925June 25, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS IN AN AUTO ACCIDENT 8/18/17 TOSSED BACK AND FORTH LIKE A RAG DOLL MY AIR BAG DIDN'T DEPLOY ON IMPACT UNTIL THE 4TH TIME AND I WAS KNOCK OUT UNCONSCIOUS. DON'T RECALL MY SEAT BELT WORKED I RECALL BEING TOSSED BACK AND FORTH BACK AND FORTH AND TOOK MY LAST BREATH. THIS IS MY 3 TIME DOING THIS. IT WAS MOVING I WAS HIT IN AN ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11327200June 4, 2020
ELECTRICAL SYSTEM, ENGINE
MY LEFT TAIL LIGHT IS OUT. I HAVE GONE TO THE MECHANIC, CHANGED THE LIGHT BULB BUT NO FIX. I WAS ADVISED THERE WAS SOME SORT OF SHORT HAPPENING FROM KIA THROUGH A RECALL LETTER. SINCE I'VE RECEIVED THE LETTER NOTHING HAS BEEN DONE. I WAS TOLD NOT TO DRIVE THE CAR AND TO PARK IT AWAY FROM OTHER CARS IN CASE OF IT CATCHING FIRE. I LIVE IN THE BAY AREA AND DO NOT HAVE THE LUXURY OF PARKING IT AWAY FROM OTHER CARS, THIS IS IMPOSSIBLE. I NEED TO KNOW WHEN THEY'RE GOING TO FIX THIS? I CAN'T MOVE AROUND WITHOUT MY CAR AND I ALSO FEAR FOR MY NEIGHBORS ASSETS IF THIS CAR WOULD TO IGNITE AS THE RECALL STATES. PLEASE HELP AND ADVISE ON WHAT CAN BE DONE TO SOLVE THIS ISSUE PROMPTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326829June 1, 2020
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE VEHICLE OVERHEATED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO NAPLETON'S NORTHLAKE KIA (3626 NORTHLAKE BLVD, PALM BEACH GARDENS, FL 33403, (561) 285-2325) WHERE THE CONTACT WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 174,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325958May 26, 2020
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY ON SEVERAL OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326025May 26, 2020
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. KIA OF CARSON (22020 RECREATION RD, CARSON, CA 90745) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324557May 14, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RECEIVED INTERIM NOTICE FROM KIA DATED 4/8/2020 THAT THE HECU ASSEMBLY CONTROLLING THE ANTI-LOCK BRAKE SYSTEM IS DEFECTIVE, AND THAT IT CAN CAUSE AN ELECTRICAL SHORT CIRCUIT FIRE IF "MOISTURE" ENTERS THE HECU, EVEN IF THE VEHICLE IS TURNED OFF AND PARKED. MY LOCAL KIA DEALER HAS NOT RECEIVED THE REQUIRED PARTS TO CORRECT THE PROBLEM. IT IS NERVE WRECKING WHILE I'M DRIVING, PARKING OUTSIDE AND NOT KNOWING WHEN THIS WILL BE RESOLVED. THIS IS MY ONLY VEHICLE!!! I HAVE CONTACTED KIA AND ALL THEY EXPLAIN IS THAT THEY ARE WORKING ON THE REMEDY BUT THAT PARTS ARE NOT YET AVAILABLE. PLEASE PROVIDE UPDATE AS TO WHEN KIA WILL BE RESOLVING THIS PROBLEM. THANK YOU!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324311May 12, 2020
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DENNIS EAKIN KIA (5200 E. CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (254)699-2909) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321475April 18, 2020
ELECTRICAL SYSTEM, ENGINE
THE MANUFACTURER HAS ISSUED A RECALL REGARDING A REMEDY ON HECU REPAIR OR REPLACEMENT. THEY ARE ASKING US TO PARK OUR CAR AWAY FROM OTHER VEHICLE BECAUSE THE RECALLED CAR MAY GET IN FIRE. HOW THE OTHER PEOPLE MAY KNOW TO PARK AWAY FROM MY DEFECTIVE CAR. THIS IS A SAFETY ISSUE FOR ME AND FOR OTHER PEOPLE IN THE COMMUNITY. THIS IS THE ONLY CAR I HAVE AND I HAVE TO USE IT EVERY DAY. IF KIA IS NOT ABLE TO FIX THE RECALL ,THEY MUST PROVIDE ME WITH A SUBSTITUTE CAR UNTIL THEY CAN REPLACE THE DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318775March 20, 2020
AIR BAGS
TL* THE CONTACT CALLED ON BEHALF OF HER STEP-SON WHOM WAS A PASSENGER IN A 2008 KIA SORENTO. THE CONTACT STATED THAT HER STEP- SON PASSED AWAY AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT PER THE POLICE REPORT THE DRIVER WAS DRIVING AT APPROXIMATELY 55 MPH WHEN HE LOSS CONTROL OF THE VEHICLE, CROSSING INTO ON-COMING TRAFFIC, COLLIDING HEAD ON INTO THE DRIVER SIDE OF THE OTHER VEHICLE. THE CONTACT STATED THAT THE FRONTAL DRIVER SIDE AR BAG DEPLOYED HOWEVER, THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE DRIVER SUSTAINED A BROKEN FOOT THAT REQUIRED MEDICAL ATTENTION HOWEVER, THE FRONT SEAT PASSENGER SUSTAINED FATAL INJURIES. THE MANUFACTURER WAS NOT CONTACTED BY THE CONTACT'S FAMILY. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. *LN*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11210664May 29, 2019
AIR BAGS
HIT A GUARD RAIL ON THE FRONT; SIDE AND REAR (DID A 360 AND 180) AND NONE OF THE AIR BAGS IN MY VEHICLE DEPLOYED. I WAS ON INTERSTATE 90 GOING ABOUT 65-70
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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