Kia Sorento Service Bulletins (2014)
261 manufacturer communications on file.
- June 17, 2016•Document ID: 10094569Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- WTY003DEALERPSM
- Date Added:
- March 10, 2017
- Manufacturer:
- KIA
SummaryDEALER PARTS AND SERVICE MANAGER MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.
Associated Products (5)Associated Documents - June 17, 2016•Document ID: 10094568Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- WTY003FORM
- Date Added:
- March 10, 2017
- Manufacturer:
- KIA
SummaryREQUEST FOR REIMBURSEMENT FORM: WTY003 - IF YOU HAVE PAID TO HAVE THE AIRBAG CLOCK SPRING ASSEMBLY REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410
Associated Products (5)Associated Documents - June 17, 2016•Document ID: 10094567Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- WTY003DEALERP
- Date Added:
- March 10, 2017
- Manufacturer:
- KIA
SummaryDEALER PRINCIPAL MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVERS FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.
Associated Products (5)Associated Documents - June 17, 2016•Document ID: 10089307Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; AIR BAGS
- Mfr Comm. #:
- TSBELE108
- Date Added:
- January 23, 2017
- Manufacturer:
- KIA
SummaryTSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY 2015MY SORENTO (XMA) VEHICLES. IF THE AIRBAG WARNING LIGHT IS ON WITH ANY OF THE DTCS LISTED BELOW, FOLLOW THE PROCEDURE OUTLINED TO RESOLVE THE ISSUE.
Associated Products (5)Associated Documents - June 8, 2016•Document ID: 10089312Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSBELE100R3
- Date Added:
- January 23, 2017
- Manufacturer:
- KIA
SummaryCOMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA)/(UMA), OPTIMA (TF HEV), FORTE (YD), SPORTAGE (SL) 2015~2016MY SEDONA (YP), AND 2014-2015(MY) OPTIMA (QT/TF) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION (VR). FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
Associated Products (18)Associated Documents - April 21, 2016•Document ID: 10183433Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- TSBELE100R2
- Date Added:
- December 3, 2020
- Manufacturer:
- KIA
SummaryTSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for upgrading the UVO system on some 2014~2016MY Soul (PS), Sorento (XMa), Optima (TF/QF), Forte (YD) and Sportage (SL) vehicles to address "Incoming ring volume too loud" complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve Bluetooth connectivity and voice recognition.
Associated Products (15)Associated Documents - April 21, 2016•Document ID: 10079901Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB-ELE-100R2
- Date Added:
- September 13, 2016
- Manufacturer:
- KIA
SummaryCOMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
Associated Products (18)Associated Documents - April 4, 2016•Document ID: 10183431Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- PS443
- Date Added:
- December 3, 2020
- Manufacturer:
- KIA
SummaryTSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
Associated Products (127)2016 Kia Cadenza2016 Kia Forte2016 Kia Forte Koup2016 Kia K9002016 Kia Optima2016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia Forte Koup2015 Kia K9002015 Kia Optima2015 Kia Rio2015 Kia Sedona2015 Kia Sorento2015 Kia Soul2015 Kia Sportage+ 107 moreAssociated Documents - March 17, 2016•Document ID: 10091949Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB ELE100_SA222
- Date Added:
- February 16, 2017
- Manufacturer:
- KIA
SummaryTHIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014 MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY, VOICE RECOGNITION, AND TO IMPROVE "INCOMING RING VOLUME TOO LOUD" COMPLAINTS ON CERTAIN SMARTPHONES (NON-IPHONE).
Associated Products (5)Associated Documents - March 17, 2016•Document ID: 10091948Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; EQUIPMENT
- Mfr Comm. #:
- TSB BOD117_SA200
- Date Added:
- February 16, 2017
- Manufacturer:
- KIA
SummaryTHIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2015-2015 MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR HANDLE CAP(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE BOTH EXTERIOR REAR DOOR HANDLE TRIM CAPS, EVEN WHEN ONLY ONE (1) TRIM CAP IS AFFECTED.
Associated Products (2)Associated Documents - March 17, 2016•Document ID: 10089462Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- TSBBOD117R1
- Date Added:
- January 25, 2017
- Manufacturer:
- KIA
SummaryCOMBINED TSB /SERVICE ACTION: EXTERIOR REAR DOOR HANDLE TRIM CAP(S) REPLACEMENT (SA 200) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR HANDLE CAP(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE BOTH EXTERIOR REAR DOOR HANDLE TRIM CAPS, EVEN WHEN ONLY ONE (1) TRIM CAP IS AFFECTED.
Associated Products (2)Associated Documents - March 15, 2016•Document ID: 10091946Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB ELE101_SA223
- Date Added:
- February 16, 2017
- Manufacturer:
- KIA
SummaryTHIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014 MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND FORTE (YD) VEHICLES TO IMPROVE BLUETOOTH® CONNECTIVITY, PHONEBOOK DOWNLOAD, AUDIO STREAMING, AND CALL HISTORY DOWNLOAD.
Associated Products (6)Associated Documents - March 15, 2016•Document ID: 10089465Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSBELE101
- Date Added:
- January 25, 2017
- Manufacturer:
- KIA
Summary"COMBINED TSB/SERVICE ACTION: BASE AUDIO SYSTEM UPGRADE (SA 223) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND FORTE (YD) VEHICLES, TO IMPROVE BLUETOOTH® CONNECTIVITY, PHONEBOOK DOWNLOAD, AUDIO STREAMING AND CALL HISTORY DOWNLOAD. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER ""CUSTOMER CONCERN"" (STANDARD TSB) CLAIM INFORMATION ON PAGE 11. "
Associated Products (6)Associated Documents - January 29, 2016•Document ID: 10080084Service Bulletin/Repair InstructionsBACK OVER PREVENTION: CAMERA SYSTEM
- Mfr Comm. #:
- TSB-ELE-077-R1
- Date Added:
- September 14, 2016
- Manufacturer:
- KIA
SummaryTSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. 6 FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA. DIAGNOSE THE CONCERNS USING THE INFORMATION IN THIS BULLETIN AND, IF NECESSARY, REPLACE THE REAR VIEW CAMERA WITH AN IMPROVED PART BY FOLLOWING THE APPLICABLE SERVICE PROCEDURE ON KGIS.
Associated Products (26)2015 Kia Cadenza2015 Kia Forte2015 Kia Rio2015 Kia Sportage2014 Kia Cadenza2014 Kia Forte2014 Kia Optima2014 Kia Rio2014 Kia Sorento2014 Kia Sportage2013 Kia Forte2013 Kia Optima2013 Kia Rio2013 Kia Sorento2013 Kia Soul2013 Kia Sportage2012 Kia Optima2012 Kia Rio2012 Kia Sorento2012 Kia Soul+ 6 moreAssociated Documents - October 19, 2015•Document ID: 10088983Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSBSST041
- Date Added:
- January 18, 2017
- Manufacturer:
- KIA
SummaryTSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.
Associated Products (57)2016 Kia Cadenza2016 Kia Forte2016 Kia K9002016 Kia Optima2016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia K9002015 Kia Optima2015 Kia Rio2015 Kia Sedona2015 Kia Sorento2015 Kia Soul2015 Kia Sportage2014 Kia Cadenza2014 Kia Forte+ 37 moreAssociated Documents - August 12, 2015•Document ID: 10116821Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB-ELE091R1
- Date Added:
- August 31, 2017
- Manufacturer:
- KIA
SummaryTSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
Associated Products (44)2016 Kia Cadenza2016 Kia Forte2016 Kia K9002016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia K9002015 Kia Optima2015 Kia Rio2015 Kia Sedona2015 Kia Sorento2015 Kia Soul2015 Kia Sportage2014 Kia Cadenza2014 Kia Forte2014 Kia Optima+ 24 moreAssociated Documents - August 3, 2015•Document ID: 10089382Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSBTRA049R1
- Date Added:
- January 24, 2017
- Manufacturer:
- KIA
SummaryTSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.
Associated Products (40)2016 Kia Cadenza2016 Kia Forte2016 Kia Optima2016 Kia Rio2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia Optima2015 Kia Rio2015 Kia Sorento2015 Kia Soul2015 Kia Sportage2014 Kia Cadenza2014 Kia Forte2014 Kia Optima2014 Kia Rio2014 Kia Sorento2014 Kia Soul+ 20 moreAssociated Documents - July 14, 2015•Document ID: 10089615Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSBELE090
- Date Added:
- January 26, 2017
- Manufacturer:
- KIA
SummaryTSB: C STATE ERROR MESSAGE ON VERSION 8.5 MAP UPDATE - THIS BULLETIN DESCRIBES AN SD CARD REPLACEMENT PROCEDURE FOR CUSTOMERS THAT HAVE A SPECIFIC ERROR DISPLAYED ON THE NAVIGATION HEAD UNIT (SHOWN BELOW) AFTER PURCHASING AND INSTALLING A VERSION 8.5 MAP UPDATE SD CARD. A TOTAL OF 129 AFFECTED SD CARDS WERE PURCHASED BY CUSTOMERS THROUGH KIA DEALERS, FROM JANUARY 1ST TO MAY 11TH, 2015.
Associated Products (10)Associated Documents - July 2, 2015•Document ID: 10089625Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- PS417
- Date Added:
- January 26, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: DTC P0315 - CRANKSHAFT POSITION (CKP) SENSOR VARIATION NOT LEARNED - WHEN ENCOUNTERING A CUSTOMER COMPLAINT OF ENGINE MISFIRE WITH A MALFUNCTION INDICATOR LIGHT (MIL) ON IN THE DASH, CHECK FOR THE PRESENCE OF DTC P0315 CRANKSHAFT POSITION SENSOR (CKP) VARIATION NOT LEARNED. USE THE VMI TO VIEW THE SCOPE PATTERN OF THE CRANKSHAFT POSITION SENSOR SIGNAL. VERIFY A GOOD EQUAL CRANKSHAFT SENSOR PATTERN IS PRESENT WITH NO DIPS OR VARIATION, AS SHOWN IN FIGURE A, IN THE SIGN WAVE PATTERN. IF THE PATTERN IS IDENTICAL TO FIGURE A, USE GDS/KDS TO PERFORM A CRANK SENSOR RELEARN PROCEDURE. IF THE PATTERN SHOWS A DIP OR VARIATION, AS SHOWN IN FIGURE B, REPLACE THE FLEX PLATE TO RESOLVE THE CONCERN.
Associated Products (9)Associated Documents - July 1, 2015•Document ID: 10058534Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- PS-417
- Date Added:
- October 6, 2015
- Manufacturer:
- KIA
SummaryKIA: CRANKSHAFT POSITION SENSOR (CKP) VARIATION HAS NOT LEARNED CAUSING MISFIRE OF ENGINE AND MALFUNCTION INDICATOR LIGHT (MIL) TO COME IN DASH. MODEL ALL. NO YEARS LISTED. *PE
Associated Products (16)Associated Documents