Kia Sorento Service Bulletins (2011)

202 manufacturer communications on file.

• April 18, 2019•Document ID: 10159256

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  WTY012_DP

  Date Added:

  April 30, 2019

  Manufacturer:

  KIA

  Summary

  Attention: All Dealer Principals - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the halogen headlamp low beam connector wiring harness from 5-years/60,000-miles to 10-years/unlimited-miles, starting from the date of first service. The headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. In addition, the high beams continue to function at all times.

  Associated Products (3)

  2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10159256-0001.pdf↗
• October 26, 2018•Document ID: 10147324

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  DC_20181026

  Date Added:

  November 13, 2018

  Manufacturer:

  KIA

  Summary

  DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS, OCTOBER 26 2018 UPDATE - Dear Kia Retailer, We wrote to you in late August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorento and Optima vehicles. Since that time, we have been working cooperatively with NHTSA to analyze the safety performance of these and all Kia vehicles and added additional resources to quickly and effectively address any incidents. Recently, a non-profit consumer advocacy group called the Center for Automotive Safety (CAS) has asked for a recall of Kia vehicles for fire risk and members of the Senate Commerce Committee have asked Kia for additional information related to non-collision fires in Kia vehicles. These actions have generated additional media reports so we are providing you with additional information to assist you and your teams in addressing customer concerns.

  Associated Products (8)

  2014 Kia Optima2014 Kia Sorento2013 Kia Optima2013 Kia Sorento2012 Kia Optima2012 Kia Sorento2011 Kia Optima2011 Kia Sorento
  Associated Documents

  • DownloadMC-10147324-0001.pdf↗
• August 28, 2018•Document ID: 10145149

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  DC_20180828

  Date Added:

  October 9, 2018

  Manufacturer:

  KIA

  Summary

  DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorentos and Optimas, and I want to update you on KMA?s response to this issue. All automobiles contain combustible materials and a vehicle fire may be a result of any number of complex factors which must be carefully evaluated by trained technicians to, if possible, determine its cause and, ultimately, determine if a defect trend exists. At Kia, customer safety is paramount and although both KMA and NHTSA have independently concluded that no defect trends exist, KMA has significantly increased its committed resources to ensure that all thermal incidents are fully evaluated.

  Associated Products (8)

  2014 Kia Optima2014 Kia Sorento2013 Kia Optima2013 Kia Sorento2012 Kia Optima2012 Kia Sorento2011 Kia Optima2011 Kia Sorento
  Associated Documents

  • DownloadMC-10145149-0001.pdf↗
• March 2, 2018•Document ID: 10133170

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PS539

  Date Added:

  April 16, 2018

  Manufacturer:

  KIA

  Summary

  PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

  Associated Products (147)

  2018 Kia Cadenza2018 Kia Forte2018 Kia K9002018 Kia Niro2018 Kia Optima2018 Kia Rio2018 Kia Sorento2018 Kia Soul2018 Kia Sportage2018 Kia Stinger2017 Kia Cadenza2017 Kia Forte2017 Kia K9002017 Kia Niro2017 Kia Optima2017 Kia Rio2017 Kia Sedona2017 Kia Sorento2017 Kia Soul2017 Kia Sportage+ 127 more
  Associated Documents

  • DownloadMC-10133170-0001.pdf↗
• February 16, 2018•Document ID: 10130104

  Service Bulletin/Repair Instructions
  POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

  Mfr Comm. #:

  TSBTRA047_R2

  Date Added:

  March 13, 2018

  Manufacturer:

  KIA

  Summary

  TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.

  Associated Products (55)

  2018 Kia Forte2018 Kia Optima2018 Kia Rio2018 Kia Sorento2018 Kia Soul2018 Kia Sportage2017 Kia Forte2017 Kia Optima2017 Kia Rio2017 Kia Sedona2017 Kia Sorento2017 Kia Soul2017 Kia Sportage2016 Kia Forte2016 Kia Optima2016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage+ 35 more
  Associated Documents

  • DownloadMC-10130104-0001.pdf↗
• November 20, 2017•Document ID: 10126423

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  TSBELE091R3

  Date Added:

  December 22, 2017

  Manufacturer:

  KIA

  Summary

  TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.

  Associated Products (45)

  2016 Kia Cadenza2016 Kia Forte2016 Kia K9002016 Kia Optima2016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia K9002015 Kia Optima2015 Kia Rio2015 Kia Sedona2015 Kia Sorento2015 Kia Soul2015 Kia Sportage2014 Kia Cadenza2014 Kia Forte+ 25 more
  Associated Documents

  • DownloadMC-10126423-0001.pdf↗
• June 27, 2017•Document ID: 10116101

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PS474

  Date Added:

  August 25, 2017

  Manufacturer:

  KIA

  Summary

  PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.

  Associated Products (57)

  2017 Kia Cadenza2017 Kia Forte2017 Kia K9002017 Kia Niro2017 Kia Optima2017 Kia Sedona2017 Kia Sorento2017 Kia Soul2017 Kia Sportage2016 Kia Cadenza2016 Kia Forte2016 Kia K9002016 Kia Optima2016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte+ 37 more
  Associated Documents

  • DownloadMC-10116101-0001.pdf↗
• May 15, 2017•Document ID: 10109848

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING; WHEELS; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

  Mfr Comm. #:

  VSC148TSB

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor (WSS) housing covers on certain 2011-2015MY 2WD Sorento (XMa) vehicles, produced from October 24, 2009 through April 30, 2014, originally retailed and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina and Texas. If the rear wheel hub comes into contact with a significant amount of seawater, the water can enter the rear wheel speed sensor housing covers and may interrupt the rear wheel speed sensor signal and illuminate the Anti-Lock Braking System (?ABS?) and/or Electronic Stability Control (?ESC?) warning lights in the instrument cluster.

  Associated Products (5)

  2015 Kia Sorento2014 Kia Sorento2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109848-0001.pdf↗
• May 12, 2017•Document ID: 10109873

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  VSC149TSBR1

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  TSB: SC149R1 - HALOGEN HEADLAMP LOW BEAM CONNECTOR REPLACEMENT (SC149) - This bulletin provides the procedure to replace the halogen headlamp low beam connector wiring harnesses on some 2011-2012MY Sorento (XMa) vehicles, produced from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. Also, the high beams continue to function at all times. Follow the procedure outlined in this bulletin to replace the low beam connector wiring harnesses. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

  Associated Products (2)

  2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109873-0001.pdf↗
• May 12, 2017•Document ID: 10109846

  Service Bulletin/Repair Instructions
  WHEELS; SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

  Mfr Comm. #:

  VSC148OWNER

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento 2-Wheel Drive (2WD) vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.

  Associated Products (5)

  2015 Kia Sorento2014 Kia Sorento2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109846-0001.pdf↗
• May 9, 2017•Document ID: 10109847

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  VSC148QA

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  SC148QA - CAMPAIGN QUESTION AND ANSWERS REGARDING SC148QA

  Associated Products (5)

  2015 Kia Sorento2014 Kia Sorento2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109847-0001.pdf↗
• May 9, 2017•Document ID: 10109845

  Service Bulletin/Repair Instructions
  WHEELS; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING; SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR

  Mfr Comm. #:

  VSC148DPSM

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY Sorento 2-Wheel Drive vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.

  Associated Products (5)

  2015 Kia Sorento2014 Kia Sorento2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109845-0001.pdf↗
• May 9, 2017•Document ID: 10109844

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR; WHEELS; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

  Mfr Comm. #:

  VSC148DP

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY Sorento 2-Wheel Drive vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South Carolina, and Texas.

  Associated Products (5)

  2015 Kia Sorento2014 Kia Sorento2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109844-0001.pdf↗
• May 5, 2017•Document ID: 10109871

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  VSC149OWNER

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  SC149OWNER - OWNER NOTIFICATION LETTER REGARDING SC149.

  Associated Products (2)

  2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109871-0001.pdf↗
• May 3, 2017•Document ID: 10109872

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  VSC149QA

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  SC149QA -CAMPAIGN QUESTION AND ANSWER REGARDING SC149.

  Associated Products (2)

  2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109872-0001.pdf↗
• May 3, 2017•Document ID: 10109870

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM; EXTERIOR LIGHTING

  Mfr Comm. #:

  VSC149DPSM

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  SC149DPSM - DEALER PARTS AND SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer parts and service managers of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. Also, the high beams continue to function at all times.

  Associated Products (2)

  2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109870-0001.pdf↗
• May 3, 2017•Document ID: 10109869

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  VSC149DP

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  SC149DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the headlamp assemblies. This condition on the affected headlamp does not affect the other low beam. Also, the high beams continue to function at all times.

  Associated Products (2)

  2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109869-0001.pdf↗
• April 21, 2017•Document ID: 10109835

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  TSB-CLI026R1

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - This bulletin provides the procedure to replace the evaporator temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates on Page 3), which may experience freezing of condensation on the evaporator core and the following A/C performance related concerns below. Do NOT refer to this bulletin or the resistance specifications listed in this bulletin for ANY other models.

  Associated Products (7)

  2014 Kia Optima2013 Kia Optima2013 Kia Sorento2012 Kia Optima2012 Kia Sorento2011 Kia Optima2011 Kia Sorento
  Associated Documents

  • DownloadMC-10109835-0001.pdf↗
• March 21, 2017•Document ID: 10109855

  Service Bulletin/Repair Instructions
  VISIBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PS493

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.

  Associated Products (55)

  2017 Kia Cadenza2017 Kia Forte2017 Kia K9002017 Kia Niro2017 Kia Optima2017 Kia Sedona2017 Kia Sorento2017 Kia Soul2017 Kia Sportage2016 Kia Cadenza2016 Kia Forte2016 Kia K9002016 Kia Optima2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia K900+ 35 more
  Associated Documents

  • DownloadMC-10109855-0001.pdf↗
• February 28, 2017•Document ID: 10109817

  Service Bulletin/Repair Instructions
  STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

  Mfr Comm. #:

  TSB-SC141R1

  Date Added:

  August 2, 2017

  Manufacturer:

  KIA

  Summary

  TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.

  Associated Products (20)

  2014 Kia Optima2014 Kia Sorento2014 Kia Sportage2013 Kia Forte2013 Kia Forte Koup2013 Kia Optima2013 Kia Sorento2013 Kia Sportage2012 Kia Forte2012 Kia Forte Koup2012 Kia Optima2012 Kia Sorento2012 Kia Sportage2011 Kia Forte2011 Kia Forte Koup2011 Kia Optima2011 Kia Sorento2011 Kia Sportage2010 Kia Forte2010 Kia Forte Koup
  Associated Documents

  • DownloadMC-10109817-0001.pdf↗