Kia Sedona Complaints (2002)

248 consumer complaints on file.

#10240270August 29, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 KIA SEDONA. THE CONTACT HEARD AN UNFAMILIAR NOISE AND THE INSTRUMENT PANEL CAUGHT FIRE WHILE THE VEHICLE WAS PARKED. THE CAUSE OF THE FAILURE WAS ELECTRICAL. THE INSURANCE COMPANY WAS NOTIFIED. THE VEHICLE IS CURRENTLY PARKED IN HIS DRIVEWAY. THE CURRENT AND FAILURE MILEAGES WERE 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10235613July 24, 2008
STEERING
TL*THE CONTACT OWNS A 2002 KIA SEDONA EX. EVERY TIME THE CONTACT DRIVES THE VEHICLE, HE WOULD EXPERIENCE BINDING IN THE STEERING. THE VEHICLE WAS DRIVEN TO THE MECHANIC AND THEY REPLACED THE STEERING UNIVERSAL JOINT. CURRENTLY, THE VEHICLE IS DRIVING PROPERLY. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 79,000 AND FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232985July 2, 2008
STRUCTURE
INSIDE DOOR HANDLE, DRIVER'S SIDE. THE CHROME COATING STARTED TO PEEL OFF FROM THE INSIDE, BOTTOM EDGE OF THE HANDLE. IT IS A THICK METAL-LIKE COATING, THAT SEPARATED FROM THE HANDLE APPROXIMATELY 1/16". ONE DAY I OPENED THE DOOR WHILE I WAS SITTING INSIDE THE CAR, AND THE TIP OF MY LEFT FOREFINGER (FINGERPRINT AREA) WAS CUT BY THIS CHROME COATING. THE CUT WAS ABOUT 1/2" LONG AND ABOUT 1/32" DEEP, ENOUGH TO MAKE ME BLEED FOR ABOUT 10 MINS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10229117May 28, 2008
STEERING
THERE WAS NO EVENTS LEADING UP TO THE FAILURE, I WAS PULL ON TO THE ROAD AND LOST COMPLETE CONTROL OF MY STEERING, MY STEERING WHEEL JUST KEPT GOING AROUND AND AROUND, COMPLETE STEERING FAILURE. I HAVE NOT DONE ANYTHING YET TO FIX... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219515February 27, 2008
STEERING, POWER TRAIN, SEATS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
2002 KIA SEDONA WITH STEERING FAILURE. CONSUMER STATES THAT MECHANIC TOLD HER THAT A BOLT FELL OUT AND COULD NOT BE REPLACED UNLESS THE ENTIRE STEERING SHAFT WAS REPLACED. CONSUMER STATES THAT WASN'T THE FIRST TIME THE STEERING HAS HAD PROBLEMS. *KB THE CONSUMER STATED DURING THE FIRST YEAR OF OWNING THE VEHICLE, THE TRANSMISSION FAILED ,THE DRIVERS SEAT MOTOR HAD TO BE REPLACED SEVERAL TIMES AND THE FUSE THAT CONTROLLED THE DASHBOARD LIGHTS MALFUNCTIONED ON A CONTINUOUS BASIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219258February 26, 2008
SEATS:MID/REAR ASSEMBLY
THE THIRD ROW BACK SEAT FOLDED WITH SUCH FORCE IT THROW ME INTO THE BACK OF THE SEAT IN FRONT OF ME. IT BRUISED MY FACE, MY TEETH CUT THE INSIDE OF MY MOUTH, MY FOREHEAD GOT A LUMP FROM THE FORCE OF THE IMPACT. WE WAS AT MY HOME GETTING READY FOR A TRIP SO IT WAS NOT TIME FOR THE SEAT BELTS. I HAD TO EAT SOFT FOOD FOR SEVEN DAYS, USE PEROXIDE MOUTHWASH FOR THE SORES AND USE ICE PACKS FOR SEVERAL DAYS. I CONTACTED KIA TO SEE IF THERE WAS A RECALL FOR THIS PROBLEM STATING THAT IF THIS HAD BEEN A SMALL CHILD (I WEIGH 120) THERE COULD HAVE BEEN SOME SERIOUS FACIAL DAMAGE. I WAS TOLD THERE WAS NO RECALL FOR THE BACK OF THE SEAT FOLDING SO HARD AND THEY ASKED FOR ME TO SEND A FEW PICTURES OF MY FACE. AFTER VIEWING THE PICTURES I RECEIVED A CALL FROM KIA TO VERIFY MY ADDRESS FOR THEM TO SEND ME $100 TO 'MAYBE TAKE MY HUSBAND OUT TO DINNER'. I DECLINED SUCH AN OFFER AFTER THE 13 DAYS I'D BEEN THROUGH. I EXPLAINED MY CONCERN ABOUT SOMEONE GETTING HURT FROM THIS HAPPENING AGAIN AND MY INSURANCE COMPANY HAD TOLD ME TO REPORT THIS FOR FURTHER INVESTIGATION BECAUSE THEY WERE LIABLE FOR ANY INJURIES. THE KIA REPRESENTATIVE TOLD ME TO 'MAKE SURE I WARN ANYBODY THAT SEATS IN ANY OF THE BACK SEATS THAT THE BACK PART OF THE SEAT COULD FOLD WITH FORCE.' I SUGGESTED KIA BUY MY VAN SO THEY COULD REALLY FIND OUT WHY THIS HAPPENED AND THAT IT COULD NOT HAPPEN AGAIN. THIS WAS THE FIRST TIME I HAD EVER USED THE THIRD ROW OF SEATS AND HAD NO IDEA THE SEATS FOLDED SO FAST AND HARD. KIA DECLINED TO BUY MY VAN THEN OFFERED TO MAKE AN APPOINTMENT TO HAVE THE VAN CHECKED OUT AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10217951February 13, 2008
TIRES:TREAD/BELT
BELT SEPARATION. THIS IS THE THIRD INCIDENT OF BELT SEPARATION ON THIS BRAND, TYPE OF TIRE ALL OF WHICH WERE PURCHASED AND MOUNTED IN 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212398December 20, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
MY ISSUE IS WITH THE VENTILATION SYSTEM ON THE CAR. WHEN IT IS USED FOR A LONGER PERIOD OF TIME THE FOLLOWING PROBLEM OCCURS: YOU HERE THE BLOWER BLOWING AIR, BUT WHEN WHEN YOU CHECK THE VENTS BY THE FRONT WINDSHIELD THERE ISN'T ANY AIR COMING OUT. WHEN YOU CHANGE THE VENT FROM THE WINDSHIELD TO FLOOR, THERE IS NOT AIR COMING OUT. NOTE: THAT ONLY HAPPENS AFTER LONGER USAGE TIME. WHEN THE CAR ISN'T USED FOR A HOUR OR SO, EVERYTHING WORKS AGAIN. I HAVE HAD THIS PROBLEM WITH THIS CAR FOR THE PAST 3 1/2 YEARS. IT HAS BEEN AT THE DEAL WITH THIS ISSUE OVER 5 TIMES AND EVERY TIME I HAVE TAKEN THE CAR IN TO BE CHECK, THE DEAL COULD NOT FIND ANYTHING WRONG. THEY WOULD JUST CHANGE A PART OR TWO OR NOTHING AT ALL AND SAY THERE IS NOTHING WRONG. I HAVE BEEN TOLD BY PRIVATELY OWNED MECHANIC THAT THE ISSUE MAY BE WITH A DEFECTIVE VACUUM PART THAT ALLOWS THE AIR TO BE WITCHED . AT THIS POINT I JUST DO NOT KNOW WHAT TO DO WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211579December 12, 2007
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SEATS:MID/REAR ASSEMBLY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2002 KIA SEDONA. THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY 8-10 HOURS WHEN IT SUDDENLY CAUGHT FIRE. THE WIRING FUSE BOX CAUSED THE ENGINE, RADIO, AND WIPER/WASHER TO ACTIVATE. THE FIRE ORIGINATED IN THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DOUSE THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS LATER TOWED TO A DEALER AND THEY DID NOT PROVIDE A REASON AS TO WHY IT CAUGHT FIRE. THE CONTACT FOUND NUMEROUS COMPLAINTS ON THE SAME TYPE OF VEHICLE WITH IDENTICAL FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 72,000. UPDATED 03/06/08. *LJ THE CONSUMER STATED THE RECALL WAS DONE, HOWEVER EVER SINCE THE REPAIR, THE SEATS NEVER WORKED CORRECTLY. THE CONSUMER HAD WORKED DONE ON THE AIR CONDITIONER. UPDATED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10209702November 22, 2007
ELECTRICAL SYSTEM:WIRING, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2002 KIA SEDONA MINIVAN. PURCHASED USED FEB 2006 W/32K MILES FROM PRIVATE OWNER. MOST RECENT MILES 59K. CAUGHT FIRE WHILE PARKED IN GARAGE AND IS TOTALED. HAVE HAD ELECTRICAL PROBLEMS INCLUDING ELECTRIC SEAT STOP FUNCTIONING, AND DEAD BATTERY WHENEVER PARKED FOR MORE THAN 5 DAYS. REPLACED THE BATTERY, REPLACED THE ALTERNATOR, REPLACED THE SERPENTINE BELT. ON 11/17/07 AFTER 6-MONTHS OF THE SEAT NOT WORKING, THE DRIVERS SIDE ELECTRIC SEAT CONTROLS SUDDENLY BEGAN TO WORK AGAIN, A FEW HOURS LATER THE VAN CAUGHT FIRE (DRIVERS SIDE DOOR AND DASH) AND BURNED THE INTERIOR. INSURANCE DECLARED IT TOTALED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10208599November 10, 2007
ELECTRICAL SYSTEM
SINCE PURCHASING A SEDONA VAN IN '02 WE HAVE HAD NONE STOP ELECTRICAL ISSUES. THE BATTERY HAS BEEN REPLACED AT LEAST TWICE, SAME FOR THE ALTERNATOR, AND MOST RECENTLY THE CAR CAUGHT FIRE BEHIND THE PANEL NEST TO THE PARKING BRAKE PEDAL. MY WIFE DROVE THE CAR AT 1:00PM TO THE STORE AND THEN CAME HOME, PARKED IN THE DRIVEWAY, AND LOCKED THE DOORS. AT 10:00PM WE WERE AWAKEN BY A NEIGHBOR WHO TOLD US THAT THE CAR WAS RUNNING, THE WIPERS RUNNING, AND THE INTERIOR FILLING WITH SMOKE. I UNLOCKED THE DOORS AND USED THE EXTINGUISHER TO STOP THE FIRE. THANKFULLY SHE DID NOT PARK IN THE GARAGE OR OUR HOUSE WOULD PROBABLY HAVE CAUGHT FIRE. *TR MM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10208370November 7, 2007
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2002 KIA SEDONA ABS LIGHT ILLUMINATED. MECHANIC DETERMINED THAT THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. CONSUMER VEHICLE WAS NOT INVOLVED IN THE RECALL. MECHANIC WAS UNABLE TO REPAIR THE CONSUMER'S VEHICLE. *KB THE MECHANIC WAS NOT ABLE TO REPAIR THE VEHICLE, BECAUSE KIA WOULD NOT RELEASE COMPUTER INFORMATION FOR THE NECESSARY DIAGNOSTICS. THE CONSUMER CALLED SEVERAL OTHER DEALERSHIP AND THEY WERE NOT VERY ACCOMDATING. THE HEADLIGHTS FAILED TWICE. THE BATTERY AND BELTS HAD TO BE REPLACED AND THE AC WAS RUNNING LOW. THE CONSUMER BELIEVED THERE MAY BE SOME TYPE OF PROBLEM WITH THE ALTERNATOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204464September 29, 2007
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE SLIDING DOOR ON THE PASSENGER SIDE OF THE MIINIVAN FELL OFF. TWO MONTHS LATER, THE DRIVER'S SIDE THE HANDLE HAS FALLEN OFF. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10204191September 26, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2002 KIA SEDONA. WHEN THE CONTACT STARTED THE VEHICLE, THE DRIVER SIDE SEAT BELT BEGAN SMOKING. THE SEAT BELT THEN CAUGHT FIRE WHEN IT CAME IN CONTACT WITH THE WIRES ATTACHED TO THE SEAT BELT CONNECTOR AND A PIECE OF HARD PLASTIC AROUND THE BOTTOM OF THE SEAT (SEAT GUARD). THE CONTACT EXTINGUISHED THE FIRE. KIA STATED THAT A RECALL REPAIR HAD BEEN PERFORMED ON THE VEHICLE IN APRIL OF 2006 AND THAT SHE WOULD BE RESPONSIBLE FOR ANY CURRENT REPAIRS. THE SEAT BELT AREA OF THE VEHICLE WAS DAMAGED. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER OR A MECHANIC. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE DOOR HANDLE FAILED AND A NEW ONE HAD BEEN ORDERED BEFORE THE FIRE OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 77,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10201789September 4, 2007
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 2002 KIA SEDONA. WHILE DRIVING LESS THAN 25 MPH, THE CONTACT NOTICED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE DEALER STATED THAT THE SEAT BELT SENSOR FAILED AND CAUSED THE AIR BAG LIGHT TO ILLUMINATE. NO REPAIRS HAVE BEEN MADE AS OF YET. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 84,000. UPDATED 09/19/TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201779September 4, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
4 MONTHS AGO MY ALTERNATOR WENT, TAKING WITH IT MY ENTIRE ELECTRICAL SYSTEM. AFTER EVERYTHING WAS FIXED BY THE REPAIR SHOP OF MY CHOICE, THE AIRBAG LIGHT WAS STILL ON AND COULD NOT BE RESET BECAUSE KIA WILL NOT RELEASE THE CODES TO DO SO. I TOOK IT TO THE DEALER WHO INSPECTED THE VEHICLE AND $90 LATER SIMPLY RESET THE CODES TO CLEAR THE LIGHT. NOW I FIND MYSELF WITH THE LIGHT ON AGAIN, AND MY 2002 KIA SEDONA AT THE DEALERSHIP TO FIND OUT WHY. OF COURSE, IT CANNOT BE AS SIMPLE AS THE CODE NEEDING TO BE RESET, AND I HAVE BEEN INFORMED THAT THERE IS A FAULTY SENSOR IN THE SEATBELT MECHANISM THAT WILL NEED TO BE REPLACED. THIS WILL COST $200 + TO HAVE DONE. IT IS MY UNDERSTANDING THAT THIS IS A RECURRENT PROBLEM WITH KIA SEDONAS AND I CANNOT UNDERSTAND WHY IT IS NOT A RECALL ITEM. MY SISTER-IN-LAW HAS HAD TO REPLACE THEIRS TWO TIMES NOW, MY FATHER-IN-LAW HAS HAD TO REPLACE HIS AT LEAST ONE TIME, AND MY SISTER-IN-LAWS MOTHER-IN-LAW HAS HAD TO REPLACE HERS AT LEAST TWICE. THESE ARE JUST FAMILY MEMBERS, AND I CAN ONLY IMAGINE HOW MANY OTHER PEOPLE ARE HAVING THIS PROBLEM. ON THIS SITE ALONE I HAVE FOUND SEVERAL, NOT TO MENTION OTHER MESSAGE BOARDS SHOWING THE SAME COMPLAINTS. AT WHAT POINT DOES A COMPLAINT LIKE THIS GET INVESTIGATED TO BE RECALLED? THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE TAKEN CARE OF AND I IMPLORE YOU TO INVESTIGATE INTO THIS MALFUNCTION. THANK YOU. *TR UPDATED 09/19/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199131August 2, 2007
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2002 KIA SEDONA WITH ELECTRICAL PROBLEMS CUSTOMER STATES THAT THE CAR WENT DEAD WHILE DRIVING ON THE INTERSTATE**CC IT WAS DETERMINED THAT THE ALTERNATOR WAS THE CAUSE OF THE PROBLEM, WHICH ALSO DAMAGED OTHER COMPONETS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195659July 9, 2007
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED . *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10195388July 5, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2002 KIA SEDONA. WHEN THE SLIDING DOORS IS OPENED, THE DOOR DETACHES FROM THE HINGE AND FALLS TO THE GROUND. THE VEHICLE WAS INSPECTED BY THE REPAIR SHOP WHO PLACED THE DOOR BACK ON, BUT STATED THAT THE DOOR WOULD FALL AGAIN IF IT WERE TO BE OPENED. THE CURRENT MILEAGE IS 107,000 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189594May 2, 2007
AIR BAGS:FRONTAL
THE AIR BAG DID NOT DEPLOY IN OUR 2002 KIA SEDONA. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Kia Sedona