Kia Sedona Complaints (2017)

134 consumer complaints on file.

#11619666October 14, 2024
ENGINE
Engine had sudden unexplained loss of oil followed shortly after by Engine failure due to broken rod
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618764October 8, 2024
ENGINE
my engine blew while driving on the highway April 2023. my connecting rod snapped. no check engine light or oil warning light ever came on prior to this happening. I had maintained oil changes every 2000 miles since purchase. oil levels were within normal range when this incident occurred. the car showed no symptoms of this happening prior to it happening. Kia has engine recalls but my vehicle was not listed in this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616553September 26, 2024
ELECTRICAL SYSTEM
I am writing to file a formal complaint regarding a serious issue my vehicle has been unusable since July due to a defective AC control head. I initially took my vehicle to an authorized dealership, and they informed me that the part required is on national back order. After an extensive search, they located the part at a dealership in California, but the order was canceled. I was then told that many replacement control heads are being returned as defective, leaving me without a functioning vehicle. The dealership has indicated that the back order could take anywhere from one week to three years, which is an unacceptable and indefinite delay. I am currently unable to use my vehicle because temperatures in the Phoenix metro area average between 105+ degrees during this time of year. As a mother of four small children, it is unsafe and unreasonable to transport them in such extreme heat without a working air conditioning system. The lack of resolution has placed a significant burden on my family’s daily life. I am requesting immediate attention to this matter, as the situation is now impacting our safety and well-being. The widespread issue with defective parts and lack of availability needs to be investigated and addressed promptly. Thank you for your consideration of this matter. I hope that with your involvement, a timely resolution can be reached or, at the very least, clear communication regarding the availability of the required part can be provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615755September 21, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
The lights turn on by themselves with no incidents. And cannot get them to turn off. They eventually turn off by themselves and then on by themselves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610893August 26, 2024
ENGINE
We bought this van in September of 2023. No known issues… we’ve kept up on regular oil changes etc. Over a month ago a slight tap started happening when vehicle started up, took it three places and all 3 said we needed a new engine. We just hit 100k…. Within two days of those opinions, engine seized while I was driving. No injuries but a car this new with no known issues this is not ok. Zero lights came on the dashboard. No check engine light, nothing. It’s been in a shop for over a month while we wait for a new engine to come in. Would never ever buy another Kia. Dealership and two local places both told us they do not know what happened or why this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607600August 9, 2024
ENGINE
The contact owns a 2017 Kia Sedona. The contact stated while driving 45 MPH, the connecting rod punctured the engine causing an engine oil leak. As a result of the failure, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607299August 8, 2024
ENGINE
The contact owns a 2017 Kia Sedona. The contact stated while driving 70 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that there was smoke coming from the engine. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606758August 6, 2024
UNKNOWN OR OTHER
Unknown the paint is chipping and peeling around the whole vehicle. Auto shop said it shouldn't be doing that and it could be a painting error of the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601278July 11, 2024
ENGINE
July 5, 2024 Engine started to make a noise, had inspected at a local repair shop July 9, 2024, they diagnosed it as "crack in the front valve cover due to what seems to be something internal to engine coming apart. This vehicle is going to need a new engine." No warning lights were on, no service needed lights. yes, available currently for inspection as long as I don't trade it off. safety could have been at risk if it seized up while on interstate Insurance said it wasn't covered and have not warranty insurance no symptoms, no warning lights, nothing. Driving home on Friday the 5th when 5 miles from home it felt like it was loosing power and didn't want to accelerate. then I noticed the noise. Still no lights on dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597447June 28, 2024
ENGINE
The engine seized suddenly and put my family in danger. There are recalls on other kia engines and it is clearly an issue but KIA is not taking responsibility for it and has told us we must pay 13K for a new engine or they will give us $500 to "take it off our hands" --- this is wrong. We have kept the vehicle well-maintained and have all the records to prove this. It has just over 100,000 miles on it and we still owe money on it. KIA is putting families in danger but not acknowledging that there is a possibility of engine failure in the Sedona van. There have likely been deaths and injury as a result of this and yet, nothing is being done! Please hold KIA accountable and insist they do a nationwide recall for all engines that are affected by this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595300June 19, 2024
AIR BAGS
Airbag warning light stays illuminated when the vehicle is on. KIA mailed me a 2017-2018 MY KIA SEDONA VEHICLES ILLUMINATION OF AIRBAG WARNING LIGHT NEW VEHICLE LIMITED WARRANTY EXTENSION letter. Dealer (Dyer KIA, Lake Wales, FL) refuses to honor the warranty. Made complaints online to the dealer and KIA and they refuse to fix my vehicle. The airbags do not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591780May 31, 2024
ENGINE
My engine made a knocking noise and stopped working while I was driving down the road, without any warning. Then it would not start / work. It was towed to a Kia dealership, and I have been told I need a new engine, at the cost of $10, 750. The van has 135,000 miles on it. This van has the 3.3-liter V6 Gasoline Direct Injection (GDI) Lambda Engine. The repair report from Kia states that it "needs a long block due to engine has bottom end noise and is seize up".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588362May 13, 2024
STRUCTURE:BODY
The paint is chipping on the entire vehicle exterior. I have searched online and this seems to be a common problem. The vehicle is a 2017, which is way too quick for the paint to be chipping off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586997May 4, 2024
ENGINE
I was driving my 2017 Sedona and without any indication or check engine light, the motor started to make a loud knock and it ultimately seized up. Leaving me stranded. I have the oil changed per guidelines. There was no warning, no indication that the engine was going to spontaneously seize up. I was on a busy highway and was barely able to get to shoulder. I started to research this issue and found that this is a well known defect in the 3.3L lambda 2. Why isn’t something being done about this? Completely unsafe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585775April 29, 2024
AIR BAGS
My airbag light went on, without it having been deployed at all. I took it to the dealership and they said there was a problem with the circuitry in which they couldn't guarantee that it would deploy in a possible accident. I also noticed that there is a recall out for some vehicles of my same make/model/year with an airbag recall out that mentions this same exact problem, except that my vehicle VIN number doesn't come up as it being a problem, so the dealership will not fix the problem unless I pay for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585939April 29, 2024
ENGINE
Engine crankshaft failure suddenly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579461March 26, 2024
ENGINE
The contact owns a 2017 Kia Sedona. The contact stated that while his wife was driving at an undisclosed speed, the vehicle made an abnormal sound and shuddered before stalling. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579471March 26, 2024
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
The contact owns a 2017 Kia Sedona. The contact stated that she had become aware that the 2nd row middle seat belt clip did not fit in the designated buckle. The vehicle was taken to the dealer, where the contact was informed that it was a factory defect. The dealer determined that the 2nd row middle seat belt buckle assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576751March 11, 2024
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
We noticed coolant leaking. We took it to a dealer and they replaced coolant control assembly/ temperature control piece. Also the O-ring that connecting to the engine was leaking. However, this is the 2nd time we are replacing the piece in 3months (not the o-ring). We did that. And spent $900 on it. As soon as we drove it 11miles home, there was oil and coolant leaking again. Took it right back. And there was fluid in the engine. Guy believes it's the head gasket. Out car isn't running. We don't know if we should replace, or junk it and have a loss of money. We are so frustrated. We have 125,000 miles. There were no warnings, no lights, just us noticing the coolant leaking, and the reservoir being full. We have pictures and have taken it to multiple mechanics and dealers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573883February 25, 2024
VISIBILITY/WIPER
Since the same year I bought my 2017 kia Sedona L which was [XXX], from Orlando Kia North, Longwood florida; I have been having an electrical safety issue. The wipers turn on by themselves front and rear and I can't turn them off. In addition to this problem I've been having for almost 5 years now, the highbeam will also at different times do the same thing, turn on by itself. My headlights have also turned off on one or two occasions as well. In around August of 2019 I first took my vehicle in with the complaint and several times afterwards. The first 2 times they couldn't duplicate the issue so nothing was done. After that they said they found a short and replaced the clock spring then after that it was a short in the multifunction switch. Neither of these replacements have resolved the issue. I believe the owner before me had the same problem and this is the reason why they traded the vehicle and Kia never fixed the problem and just resold it as is, without notifying me of the issue. Also in this time period I started noticing water getting into the rear gate. On [XXX] the grommet was replaced, I took it back again and the washer line was replaced. Til today I still have the same problem. I gave up hope with Kia after speaking to supervisors and managers, I called their headquarters spoke with Melissa Hyatt I was given a case # which I still have on file, but all she did was redirect me back to the dealership. I also filed a complaint with you (NHTSA) and still have my complaint # 11337324 within my files, but didn't receive any response. I am still paying for this vehicle and would love some assistance with my safety problems that many others seem to be dealing with as I have noticed the same complaint for this same vehicle have been submitted. Look forward to hearing from someone soon. Thank you and sorry for such the long explanation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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