Kia Sedona Complaints (2002)

248 consumer complaints on file.

#10553509November 23, 2013
AIR BAGS
DRIVING HOME AND A DEER JUMPED OUT IN FRONT OF MY VAN AND I HIT THE DEER AND TOTALED MY VAN BAD WHERE THE AIR BAGS SHOULD OF WENT OFF BUT IT DIDN'T NOW THERE'S A LIGHT ON THE DASH THAT LOOKS LIKE A GUY SITTING IN A SEAT WITH A BELT ON AND AN AIR BAG IN FRONT OF IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10538031August 30, 2013
ELECTRICAL SYSTEM, STEERING
I DROVE 25 MINUTES FROM A TO B AND PARKED MY CAR. TURNED THE ENGINE OFF SAT THERE WITH THE RADIO ON FOR 1 MINUTE EXACTLY AND I HEAR A. PSHHHHH AND SMOKE RISING QUICKLY, THEN A FLAME FROM THE FUSE BOX BY MY LEFT FOOT. I GOT OUT OPENED THE DOOR LOOKED FOR THE SMOKE AND FLAME THAT WERE REFLECTING AND WAVING. I OPENED THE FUSE BOX SLIDER COVER WITH A KNIFE AND STARTED TO SQUIRT WATER OUT FROM MY BOTTLED WATER QUICKLY. THANK GOODNESS I HAD WATER. FLAME WENT OUT AND I SAW THE INSIDE OF THE FUSE COVER BURNT, AND A FUSE LOOKED LIKE IT CAUGHT ON FIRE BECAUSE THE FUSE LOOKED COMPLETELY MELTED.I HAVE A VIDEO OF THE AFTERMATH RIGHT AFTER THE FIRE WENT OUT. TOMORROW ILL BE CALLING INSURANCE, KIA, AND WHOEVER ELSE THAT CAN HELP ME UNDERSTAND WHAT IS GOING ON AND WHAT I CAN DO TO ENSURE MY SAFETY. PLEASE HELP OR APPROVE A RECALL. THANK GOODNESS I DIDNT EXIT MY CAR SO QUICK OR ALOT OF THE CAR WOULD HAVE BEEN ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10537811August 28, 2013
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
THE HEADLIGHTS KEEPS BLOWING. HAVE REPLACED 3 TIMES. ALL THE LIGHT ON THE INSIDE KEEPS COMING ON (BATTERY, CHECK ENGINE LIGHT, SEAT BELT LIGHT; BELL RINGS). HAD ALTERNATOR CHECKED AND IT IS FINE. THE FUSES ARE FINE. THERE IS DEFECT WITH THIS VEHICLE, I SAW OTHERS WITH THE SAME COMPLAINT, EVEN ON NEWER MODELS. THE COMPANY NEEDS TO FIX THIS. CAN'T DRIVE THE VEHICLE AT NIGHT. AND THE LIGHT REPLACEMENT IS EXPENSIVE. THERE IS A SHAKING AND RUMBLING SOUND COMING FROM VEHICLE. HAVE HAD ENGINE PROBLEMS, HAVE HAD PROBLEMS EVERY SINCE I THIS VEHICLE. ITS BEEN AT THE SHOP MORE THAN ON THE ROAD. HAD I KNOW THAT THE VEHICLE HAD SO MANY ISSUES, I WOULD HAVE NEVER PURCHASED IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526094July 22, 2013
SEATS, ENGINE, ELECTRICAL SYSTEM
AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10507011April 3, 2013
SEAT BELTS, ELECTRICAL SYSTEM
I NOTICE THAT WHEN I UNBUCKLE MY SEATBELT, THE WARNING LIGHT DOES NOT COME ON, NOR DOES IT CHIME. IT DOES NOT MATTER IF YOU ARE IN DRIVE AND MOVING, OR PARKED. THE SEAT BELT LIGHT WON'T ILLUMINATE, NOR DOES THE CAR CHIME. THE ONLY TIME THE LIGHT ILLUMINATES IS WHEN YOU FIRST START UP THE VEHICLE. I DON'T BELIEVE IT EVER HAS IN THE ENTIRE LIFE OF THE VEHICLE. I NOW HAVE OVER 102,500 MILES ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501184March 4, 2013
STEERING
I TOOK THE VAN TO THE MECHANIC ABOUT A MONTH AGO. THEY TOLD ME IT NEEDED A STEERING COUPLER AND A FLANGE. THE STEERING WHEEL WAS VERY LOOSE WHEN DRIVING AND WOULD MAKE A CREAKING SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499742February 23, 2013
ELECTRICAL SYSTEM, SEATS
MY 2002 KIA SEDONA CAUGHT FIRE ON NOVEMBER 7, 2012. I WAS UNAWARE OF THE EXISTENCE OF ANY RECALLS NEEDED FOR MY KIA OR THAT I WAS DRIVING A VEHICLE THAT COULD START ON FIRE AT ANY TIME?..I HAVE CHILDREN AND A GRANDCHILD THAT I TRANSPORT! I SHOULD HAVE BEEN NOTIFIED OF THE RECALL. I NOTIFIED KIA THE DAY OF THE INCIDENT, PROVIDED ALL INCIDENT INFORMATION AND REPORTS FROM THE KIRKLAND FIRE DEPARTMENT, WAITED, AND CONTINUED TO DO ALL THAT WAS ASKED OF ME BY KIA. OVER 2 MONTHS LATER I WAS TOLD BY MICHELE HILLEGAS, NATIONAL CONSUMER AFFAIRS ANALYST, THAT MY VEHICLE WAS TOO OLD, WASN'T UNDER WARRANTY ANYMORE AND HADN'T BEEN FOR QUITE SOME TIME SO THEY WOULD NOT COMPENSATE ME FOR ANY LOSS. SHE ALSO STATED THAT IF I HAD FULL COVERAGE INSURANCE THIS WOULD HAVE COMPENSATED ME FOR MY LOSS. RECALLS HAVE NOTHING TO DO WITH THE DEALER WARRANTY OR MY INDIVIDUAL INSURANCE THAT I CARRY ON MY VEHICLE. SOON AFTER I BOUGHT MY KIA IN 2008 I PURCHASED AN 50,000 MILE EXTENDED VEHICLE WARRANTY FOR MY VEHICLE FROM A COMPANY KNOWN AS ENDURANCE WARRANTY WHICH HELPED ME MAINTAIN MY VEHICLE IN THE BEST WAY IT COULD BE. THIS WEB LINK TALKS ABOUT THE RECALL WHICH MY 2002 KIA SEDONA EX NEEDED??..HTTP://WWW.OHIOLEMONLAW.COM/SAFETY-RECALL-17.SHTML A FEW WEEKS PRIOR TO THE FIRE, MY ELECTRIC FRONT PASSENGER SEAT STOPPED WORKING. I BELIEVE NOW THAT A FAULTY ENGINEERING PROBLEM WELL DOCUMENTED BY KIA IS THE REASON WHY THAT SEAT QUIT WORKING AND THEN EVENTUALLY CAUSED A SHORT IN THE WIRING ULTIMATELY CAUSING THE FIRE IN THE FUSE BOX THAT DESTROYED MY VEHICLE. SINCE KIA IS REQUIRED TO PERFORM RECALLED REPAIRS TO ALL KIA VEHICLES INVOLVED IN RECALLS THAT ARE IN THEIR POSSESSION (KIA DEALERSHIPS) AND MY RIGHTS AS A KIA OWNER WERE NEGLECTED, I BELIEVE I AM LAWFULLY ENTITLED TO BE COMPENSATED FOR MY LOSS IN A FAIR AND EQUITABLE MANNER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10498010February 13, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HEARD A KNOCKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE THREADS FOR THE CRANK SHAFT BOLT WERE MISSING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE BALANCER AND BOLT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 105,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496333February 4, 2013
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10483838November 9, 2012
AIR BAGS, SEAT BELTS
AIRBAG LIGHT WAS ILLUMINATING INTERMITTENTLY - TOOK TO DEALERSHIP FOR DIAGNOSTIC IN 2010. KIA DEALERSHIP IN TURNERSVILLE SAID THAT LIGHT ILLUMINATING WAS NORMAL AND NO ISSUE. I RECENTLY HAD TIMING CHAIN REPLACED BY SAME DEALERSHIP - DIFFERENT TECH. THIS TIME THEY SAID THAT THE LIGHT MEANT THE AIRBAGS WOULD NOT DEPLOY IN AN ACCIDENT! THEY SAID REPAIRS WOULD NOT BE COVERED! I AM FURIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480888October 17, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. THE CONTACT STATED THE PASSENGER SIDE AIR BAG LIGHTS CONSTANTLY ILLUMINATES. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE AIR BAGS AND STATED THE PRETENSIONER WIRING HARNESS WAS INSTALLED INCORRECTLY. THE DEALER INFORMED HER THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471149August 16, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 KIA SEDONA. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WAS BLOWING WARM AIR. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INSPECTION WAS PERFORMED, WHICH DETERMINED THAT THE CONDENSER WAS LEAKING. THE DEALER ALSO FOUND THAT THE VEHICLE PASSENGER SIDE OF THE SUB FRAME WAS CORRODED WITH ONLY TWO INCHES OF METAL LEFT SUPPORTING THE ENGINE. THE CORROSION ALSO SPREAD TO THE DRIVER'S SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461986June 17, 2012
POWER TRAIN
FAILURE OF AUTOMATIC TRANSMISSION TO ENGAGE IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457359May 3, 2012
ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429415October 11, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2002 KIA SEDONA. THE CONTACT WAS DRIVING 45 MPH WHEN THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425332September 13, 2011
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE AIRBAG LIGHT ON THE 2002 KIA SEDONA HAS BEEN ON AND THE VEHICLE HAS BEEN ASSESSED MANY TIMES. PER THE MECHANIC AT THE DEALERSHIP THERE IS NO WAY TO IDENTIFY IF THE AIRBAG WORKS OR NOT. THE ENTIRE SYSTEM WOULD HAVE TO BE REPLACED WHICH IS VERY EXPENSIVE. THE ELECTRICAL COMPONENTS TO THE HATCHBACK HAVE FAILED AND THE ABILITY TO OPEN THE HATCHBACK HAS CAUSED AN ISSUE WITH RELEASING THE CAGE TO DROP THE SPARE TIRE. BE PREPARED THERE IS NOT A LIGHT THAT TELLS YOU THE HATCHBACK WILL NOT OPEN WHICH COULD LEAD TO A MULTITUDE OF PROBLEMS WHILE TRAVELING AT NIGHT. ESPECIALLY IF YOU HAVE A TIRE FAILURE WHILE ON THE HIGHWAY DRIVING OUT OF TOWN ON A WEEKEND AND GO TO OPEN THE HATCH AND IT WILL NOT OPEN, THEREFORE THE ABILITY TO USE THE SPARE IS NOW NULL AND VOID. HOPEFULLY THE CELL PHONE YOU OWN HAS RECEPTION TO CALL A TOW TRUCK TO TOW YOUR CAR TO THE NEAREST TOWN. ONCE THERE I HOPE THE HOTEL LEFT THE LIGHT ON BECAUSE THE TIRE STORE IS NOT OPEN AT 10 PM. THE BRAKE LIGHT HARDWARE IS NOT BOLTED IN PROPERLY- WHEN I BOUGHT MY VAN SOMEONE HAD ACTUALLY USED VELCRO TO HOLD THE BRAKELIGHTS/TAILIGHT COVERS IN PLACE. WHICH ALSO CONSISTS OF A HEADLIGHT ISSUE- WHEN THERE IS A LOT OF SNOW/RAIN I MUST REPLACE THE HEADLIGHTS EVERY 6 TO 8 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417953August 8, 2011
TIRES, TIRES:TREAD/BELT
KUMHO 798 TIRE TREAD SEPARATION. DRIVING AT INTERSTATE SPEED, VIBRATION STARTED AND GOT PROGRESSIVELY WORSE. HAD TO CHANGE TO SPARE WHICH AFTER 30 MINUTES WAS DOING THE SAME THING (SAME BRAND AND MODEL TIRE). PURCHASED NEW TIRES OF DIFFERENT MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411599July 9, 2011
AIR BAGS
ON 2/11/11 MY KIA SEDONA AIRBAG LIGHT WENT ON AND STAYED ON. UPON EXTENSIVE RESEARCH, I'VE SEEN NUMEROUS COMPLAINTS ONLINE ON THE SAME ISSUE. ON 2/28/11, I HAD THE AIRBAG MODULE SENSOR REPLACED BY A PRIVATE MECHANIC. TWO WEEKS AFTER BEING REPLACED, THE AIRBAG LIGHT WENT ON AGAIN AND STAYED ON. I HAVE REPAIRED/REPLACED THOUSANDS OF DOLLARS OF PARTS ON THIS KIA, MAKING IT THE MOST EXPENSIVE VEHICLE I'VE EVER OWNED IN THE PAST 32 YEARS. I WAS TOLD THAT WITH THE AIRBAG LIGHT ALWAYS ON, THAT IN AN ACCIDENT MY AIRBAGS WILL NOT DEPLOY. I HAVE 84,000 MILES ON THIS VAN. THE ONLY WARRANTY REMAINING FROM KIA IS THEIR 100,000/10 YR POWER TRAIN, WHICH BASICALLY COVERS NOTHING. WITH ALL THE COMPLAINTS ON THIS MOST EXTREME SAFETY ISSUE, AND THE FACT THAT KIA TOUTS THIS VEHICLE AS A 5 STAR SAFETY RATING, THEY SHOULD BE "FORCED" TO RECALL THIS APPARENT MANUFACTURING DEFECT. ASIDE FROM BRAKES, AIRBAG DEPLOYMENT IS THE SECOND MOST IMPORTANT SAFETY FEATURE PROTECTING ITS' DRIVER AND PASSENGERS. I AM THE ORIGINAL OWNER OF THIS VAN AND HAVE KEPT IT WELL MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379822February 1, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 KIA SEDONA. THE CONTACT STATED THAT ON AN INTERMITTENT BASIS THE ENGINE WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HER THAT THERE WAS A LOOSE WIRE. THE VEHICLE WAS REPAIRED; HOWEVER, IT CURRENTLY WILL NOT START AND SHE NOTICED THAT THE HEATING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT ALL OF THE WIRES HAD MELTED, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378634January 25, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE ENGINE STALLED. THE BATTERY, BRAKE AND SERVICE ENGINE WARNING LIGHTS WERE ILLUMINATED. THE ENGINE WAS RESTARTED AFTER SEVERAL MOMENTS. THE FAILURE RECURRED AT LEAST EIGHT DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR THE SIMILAR FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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