Kia Rio Complaints (2014)

52 consumer complaints on file.

#11755573August 7, 2026
UNKNOWN OR OTHER
Webwas deiving down the road and flames started shooting from underneath the hood we stopped car jumped out and looked back an whole front of car was on fire it burnt most of car
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11725736March 20, 2026
ENGINE
I am filing this complaint regarding Kia America's arbitrary denial of coverage for a suspected connecting-rod-bearing failure in my 2014 Kia Rio (85,000 miles). The vehicle exhibits classic symptoms of the Gamma 1.6L GDI defect: excessive oil consumption (bone-dry after ~1,200 miles post-January 2026 shop oil change), flashing CEL, and loud rod knock after oil starvation. Kia corporate denied all extended warranty/campaign relief on 03/18/2025, stating the powertrain warranty expired in 2019 and "no campaigns" apply. This is inconsistent and deceptive: -U.S. Litigation: Early complaints and law-firm summaries in In re: Hyundai and Kia Engine Litigation II (C.D. Cal., 8:18-cv-02223) and related MDL explicitly referenced 2012–2019 Kia Rios with 1.6L Gamma GDI for the exact defect (oil burn → bearing failure → seizure/fire risk). However, Kia negotiated to exclude Rios from the final E2 Class Vehicles list (see kiaengineclasssettlement.com FAQ #6), limiting relief to Souls and select others despite the identical engine family. -Canadian Precedent: The McKenzie Lake/Strosberg class action explicitly includes 2012–2017 Kia Rios with Gamma 1.6 GDI for the same issues, providing inspections/repairs—proving the defect transcends model badging. -Safety & Consumer Impact: This selective denial violates Magnuson-Moss (unreasonable warranty conditions) and constitutes deceptive trade practices, as Kia advertised these engines as reliable while knowing the failure mode. I request: immediate investigation, compelled goodwill repair (or full engine replacement), and documentation of how Kia limited Rio coverage in settlement negotiations. Attached are all supporting records.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661646May 17, 2025
ENGINE
I tried to get the parts fixed from the recall. However, when I tried to get it serviced I was adviced that the parts would take a few weeks to arrive. With an appending move to Helena, Mt from Lambertville, Mi they informed me that they would not be able to fix the recall issues. There is no KIA dealership within a reasonable distance from my current location. I am having issues with the dealership towing the rio without charging me the amount of $1300. The engine had completely stopped. I towed the car from Michigan to Montana with a Uhaul because of the recall issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651826March 31, 2025
ENGINE
The engine started to lose power, and the check engine light illuminated. The power drop was most noticable when accelerating from a stop. At times, randomly, the engine RPMs would dip down to 200-300 at idle and would almost stall. Upon further investigation, the engine has been excessively consuming oil. I brought the vehicle to a local mechanic shop to get a detailed diagnosis, they informed me the catalytic converter was clogged and constricting exhaust flow. The engine has developed a ticking/knock. The catalytic converter, and an O2 sensor was replaced with that visit. The ticking/knock persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610720August 25, 2024
UNKNOWN OR OTHER
Driving to work I exited US-26 in Hillsboro, Oregon at the 185th exit. The exit is an uphill ramp with a traffic signal at the top of the hill. The traffic signal at the end of the ramp was green. I was following a Tesla Model Y and I saw the brake lights activate. I applied my brakes causing my car to slow down and then I had to proceed through a yellow light because I did not think I could stop safely without ending in the intersection. At the next traffic signal, I rolled down my window and yelled to the other driver to not apply their brakes when they are proceeding uphill through a green light. The other driver told me it is "regenerative braking." Unnecessary braking causes disruptions in the flow of traffic. It does not make sense that brake lights would activate if the driver is not applying the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592161June 3, 2024
SERVICE BRAKES, HYDRAULIC
The contact owned a 2014 Kia Rio. The contact stated that the vehicle was taken to a dealer where it was serviced under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). After the recall remedy was completed, the dealer provided documentation indicating that engine rods #3 and #4 were failing and could soon cause the engine to explode if not immediately repaired. Approximately 2 weeks later while the daughter was driving at approximately 70 MPH, the vehicle began to decelerate and emit smoke from underneath the hood. The driver was able to coast to the side of the road and safely exit the vehicle as it caught on fire. The fire department arrived on the scene and extinguished the fire. A police report was filed and no injuries were reported. The vehicle was towed and deemed totaled since the fire consumed it. A dealer was contacted. The manufacturer was made aware of the failure and opened a case. The failure mileage was 133,223.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11578079March 18, 2024
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573284February 22, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
hydraulic electronic control unit HECU fire risk Kia recall sent a letter they would repair, never called so I have called many times, keep repeating no repair part, an excuse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562635December 29, 2023
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 15 MPH, she noticed a burning odor and the check engine warning light illuminated. The contact stated that she made a U-turn and drove back to the residence. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 70,362. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560644December 18, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and an unknown warning light illuminated. The contact stated that after inflating the tires, the ABS warning light disappeared and then later reappeared. The vehicle was taken to the dealer where the contact was informed that the parts to complete the recall repair were unavailable. The contact was informed that there would be a service fee to diagnose the vehicle. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure and the vehicle was scheduled for service. The contact stated the vehicle was taken to the dealer, and the contact was informed that the parts were not available. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558533December 5, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a burning odor was detected. The check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556279November 21, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555974November 20, 2023
ENGINE, EXTERIOR LIGHTING, POWER TRAIN
PRESENTO ILUMINACION DEL MAL FUNCIONAMIENTO INDICADOR LAMPARA (MIL),ABS PRECAUCION LIGHT,BURNING/MELTING SMALL,AND SMOKE FROM THE ENGINE COMPARTMENT,ENGINE WITH NOISE AND BROKEN ESTOOCURRIO EL 03/08/2023, NO TENIA LA INFORMACION DEL PROBLEMA Y MANDE A REPARAR EL MOTOR $ 3,890.00.nECESITOQUE USTEDES ME AYUDEN POR ESTE PAGO. I PRESENT LIGHTING OF THE MALFUNCTIONING LAMP INDICATOR (MIL), ABS CAUTION LIGHT, BURNING/MELTING SMALL, AND SMOKE FROM THE ENGINE COMPARTMENT, ENGINE WITH NOISE AND BROKEN THIS HAPPENED ON 08/03/2023, I DID NOT HAVE THE INFORMATION ABOUT THE PROBLEM AND I SENT FOR REPAIR THE ENGINE $3,890.00.nI NEED YOU TO HELP ME WITH THIS PAYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556104November 20, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Rio. The contact stated while driving 45 MPH, the vehicle started sputtering. The contact stated that upon depressing the brake pedal to come to a stop at the traffic light, the vehicle failed to respond. The contact did not recall whether a warning light was illuminated. The contact engaged the electronic parking brake and stopped the vehicle. The contact was able to continue driving; however, the failure recurred. The contact drove to the residence and parked the vehicle. Upon opening the hood, the contact noticed that there was smoke around the battery, and the battery cable was melting onto the battery terminal. The contact used a wet towel to stop the smoke and disconnected the battery. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535638July 31, 2023
ENGINE
Summer of 2021 - Code that signaled a failure of the catalytic converter. Taken to Kia to determine the issue which was confirmed to be a faulty catalytic converter that needed repair. After repairing the catalytic converter, oil began being consumed rapidly. This led to the oil light appearing roughly every two weeks. Oil was added to appropriate level when required and changed every 3000 miles. After about 3 months, a rattling noise was heard from the engine compartment. When taken to Kia dealer no issues were found. Late February of 2023 the oil light and appeared while driving on the interstate and the engine began to seize with a large knocking noise coming from the engine. Independent auto mechanic determined that the engine was failing. Car currently runs with a loud knock in the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533971July 24, 2023
ENGINE, UNKNOWN OR OTHER
The car has been burning oil where I have to have it changed every week. I read that California has a lawsuit on lemon law against Kia and Hyundai for burning engines and my 2014 Kia Rio is included but I don't live in California. I am requesting you to do the same thing California is doing and do a lawsuit. I have all the receipts and proof every week I have to add oil because the engine burns oil too quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517474April 17, 2023
ENGINE
Smog check came back as Cadillac converter is failing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504381January 30, 2023
ENGINE
Burning excessive oil, shooting oil out of the exhaust, car has less than 48,000 miles and it’s shaky when driven feels like it will stall and turn off. Had an oil change done in October 2022 then in early December the oil warning light lit up almost out of oil, had to stop at the nearest shop car was checked and advised to have another oil change I did. but it did not help the problem persists I have to keep adding oil. I am scared to drive the car and currently taking the bus to work. I know that’s a Kia problem with excessive oil consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484130September 12, 2022
ENGINE
Check engine light on and off, per test says the Catalac converter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475941July 26, 2022
ENGINE, POWER TRAIN
the car has 93000 miles and it started making a knocking noise from the engine. I brought the car to a mechanic and told me the engine needs replace because the connecting rod was broken that there have been recalls for KIA's for this problem. I went to the KIA dealer for fix under warranty but they declined for lack of maintenance due to my first oil change was to long I did not retain my receipts. than i researched to find out the government/this sight is investigating Hyundai-KIA for this problem , the RIO was not on the original recall the case has been reopened in December to add the RIO so thats why I am here adding my car to the list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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