Kia Optima Complaints

7,843 consumer complaints on file.

#11582696April 12, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Kia Optima PHEV. The contact noticed a failure with the key fob and manual locking function with the trunk. The contact was notified of NHTSA Campaign Number: 23V594000 (Latches/Locks/Linkages). The vehicle was taken to the dealer where it was diagnosed as a failure with the trunk latch base which needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582708April 12, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582735April 12, 2024
STRUCTURE:BODY, ENGINE, ELECTRICAL SYSTEM
I did not know about this recall and my dad was driving my car caught on fire and blew up now I do not have a car please help.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11582456April 11, 2024
ENGINE
The contact owns a 2019 Kia Optima. The contact stated while the vehicle was parked, there was oil leaking from underneath the hood. The vehicle was taken to an independent mechanic where the oil was changed; however, the failure recurred. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582463April 11, 2024
STEERING
The contact owns a 2011 Kia Optima Hybrid. The contact stated while the vehicle was parked, after starting the vehicle, the steering wheel became stiff. The “Steering Assist Fault” messages were displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear had failed. The dealer was contacted for a second opinion, but a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582155April 10, 2024
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582205April 10, 2024
ENGINE
The contact owns a 2017 Kia Optima. The contact stated that while his wife was driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was taken to the dealer; however, the contact's wife was asked to complete and record information for daily engine testing. The contact's wife completed the daily engine and oil pressure testing for ten consecutive days. The contact's wife submitted the information to the dealer and the manufacturer. The vehicle was taken back to the dealer and an oil consumption test was requested. The vehicle was at the dealer for several days; however, a diagnostic update was not provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 92,973.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582223April 10, 2024
STEERING
The contact owns a 2013 Kia Optima. The contact stated that while driving at approximately 45 MPH, the steering column became very loose, and the vehicle became difficult to maneuver. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581897April 9, 2024
ENGINE
The contact owns a 2013 Kia Optima. The contact had received several notifications for recalls on the VIN; however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle could not be restarted and was towed to the local dealer where it was diagnosed with engine failure. The dealer confirmed that parts were not yet available for the recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581930April 9, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the contact noticed a burning odor on the exterior of the vehicle and smoke coming from underneath the hood. The contact drove the vehicle to the shoulder of the road to allow the vehicle to cool down. The vehicle was taken to the dealer and the dealer was made aware of the failure and confirmed parts that were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581959April 9, 2024
ELECTRICAL SYSTEM
Car shutdown while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581987April 9, 2024
UNKNOWN OR OTHER
The paint has been peeling for a starting last year. The recent rains caused a large chunk of paint to peel suddenly from the trunk. The car has the snow white pearl paint and is delaminating from the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582020April 9, 2024
ENGINE
Unknown all I know is my check engine light came on . And was told from O’Reillys that my knock sensor was bad. And I have warranty so I reached out to you guys but still haven’t got a call back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582035April 9, 2024
AIR BAGS
I was rear ended hit so hard it smashed my whole back end in. None of my airbags deployed. We were hit hard into the center medium of the highway. Lucky no rigs were coming through. Other parties insurance totaled out my vehicle.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11581854April 9, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The noted KIA 2013 KIA Optima has had this recall in effect since November 2023. KIA either refuses to say when the recall part is going to be at ANY DEALER, or puts an 'elevator music' soundtrack on the line. I have called numerous dealer's in both Maine, where the KIA is currently registered, and in Ohio / Pennsylvania to find if they know anything. None of the dealer's have any idea when the parts are coming, much less when they can call Owner's to set up a recall appointment. At what point does this end.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581501April 6, 2024
ENGINE, UNKNOWN OR OTHER
Driving to work, that is less than 5 miles, started to hear a noise then car just stopped, called roadside assistance , towed to dealership. Had to wait for their diagnosis… I should be under my warranty. I have 44,400? Miles so under 100,000 miles. Has 10 yr warranty also but is 9 years old. Car paid off. They diagnosed rod bearings out and need a new engine—- m/b 6700.00 to replace engine. It should be under warranty- they said they had 4 recalls on that car/ make & model. I was never NOTIFIED so that is now supposedly null & void my warranty because they said my problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581303April 5, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581319April 5, 2024
UNKNOWN OR OTHER
Sunroof shattered while driving on the highway. Nothing hit the vehicle. Sounded like a loud explosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581362April 5, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
The engine is consuming oil very fast and needing oil way before the next oil change. The oil consumption test Kia did stated that it was 2 quarts low after the first 1000 miles. Car does not have extended warranty but this a manufacturing defect. Suggestion was new motor. Also it's recall for the forward collision safety feature but my car vin is not included even though it goes off when nothing is in front of me. They want me to pay for these issues the motor cost the same as the payoff of car. This is ridiculous, I purchased Kia due to having a older model that almost got 300,000 miles on it before transmission died. I got a great payment and a newer car but didn't expect to have this motor issue or safety problem with no help from manufacturer. I'm stuck keeping oil in car so it's burn out & cutting safety feature off so it stops breaking when nothing is in front me. Both of these issues or manufacturing defects and should be fixed by KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581439April 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
HECU REPLACEMENY UNTIMELY MANNER TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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