Kia Optima Complaints

7,843 consumer complaints on file.

#11589979May 21, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, ENGINE
The contact owns a 2015 Kia Optima. The contact stated the vehicle failed to start-up. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the oil level was extremely low. The contact was unaware of any oil leaks. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost of towing the vehicle. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) after the failure had occurred. The failure mileage was approximately 184,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590014May 21, 2024
STEERING
Dealership states I need a new coupling device. They told me this has been a problem in 2013 Optima.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589650May 20, 2024
SERVICE BRAKES, HYDRAULIC
The contact owned a 2015 Kia Optima. The contact stated that while the vehicle was parked in the garage and plugged up, the contact's son heard an abnormally loud pop and discovered that the vehicle caught on fire which extended to the home. The contact and her son were able to safely exit the home and no injuries were sustained. The origin of the fire was unknown. The Fire Department was able to extinguish the fire. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was totaled. The contact received NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11589707May 20, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589794May 20, 2024
SERVICE BRAKES, ENGINE, POWER TRAIN
I could not brake and almost caused a car accident. Brakes gave out, no gas, it smelled like it was going to catch on fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589493May 19, 2024
ENGINE
MY 2017 OPTIMA IS CONSUMING OIL INTO THE PISTONS AND PISTON RINGS WHICH IS SOAKING THE SPARK PLUGS CAUSING ENGINE MISFIRE, MY MECHANIC STATES IT WONT BE LONG TILL THE ENGINE GOES OUT, I TALKED TO KIA AND THEY TOLD ME THE CAR HAS TO BE SEIZED OR KNOCKING FOR THEM TO REPLACE THE ENGINE, KNOWING ITS A PROBLEM. I WANT MY CAR FIXED AS ITS A KNOWN ISSUE ACROSS ALL OPTIMAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589438May 18, 2024
ENGINE
I was on [XXX] and had already traveled over 300 miles with no previous issues at all on the trip. I had just stopped at a gas station and there were no odd smells or sounds. There also no warning light on the dash. Suddenly, I lost all power and at the same time my engine light and oil light came on. Before I could make it from the inside lane across two lanes of 70-80 mph traffic at a rapidly declining speed, my motor started knocking. My engine is seized up because of lack of oil when I just had an oil change less than 1,000 miles ago. I'm lucky [XXX] traffic didn't run me over before I could get out of the way. How is this same issue not a recall yet when people are at risk. Had someone not been paying attention to people In front of them my lack of ability to drive my car could have caused a horrible accident! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589461May 18, 2024
ENGINE
We had someone hit our vehicle and our ins co totalled the vehicle instead of repairing it due to the check engine light being on because of this recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589302May 17, 2024
ELECTRICAL SYSTEM
Recall for HECU fuse. Dealer made appointment to fix the cancelled saying fix was no longer available by Kia. Kia should not have said there is a remedy available when there is not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589024May 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated while the daughter was driving at approximately 80 MPH and attempting to pass a tractor-trailer in the left lane, the vehicle behind her aggressively merged into the same lane causing a crash to the passenger side of the vehicle. The other vehicle fled the scene. The contact's daughter merged to the shoulder of the road. There was damage to the front passenger side door, and front passenger wheel well, and tire. The vehicle failed to restart. The police were on the scene however no Police Report was filed. There were no injuries reported. The vehicle was towed to a collision center for cosmetic repairs but the vehicle failed to start. The vehicle was then towed to a local dealer. The dealer diagnosed that the engine had failed and needed to be replaced. The dealer mentioned a recall related to the engine, but it was not eligible for engine replacement because the vehicle had not had a software update performed for the engine. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was approximately 73,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11588878May 15, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588700May 14, 2024
ENGINE
The contact owns a 2013 Kia Optima. The contact stated while driving at undisclosed speeds, there was white smoke coming out of the exhaust pipe, and the vehicle was decelerating unintendedly. The check engine warning light was illuminated. The contact stated that the failure recurred intermittently. The contact stated that the engine oil was topped off several times; however, there was no warning light notifying the contact that the oil level was low. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588710May 14, 2024
UNKNOWN OR OTHER
I have a leak in my truck after it rains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588770May 14, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588569May 13, 2024
SERVICE BRAKES, HYDRAULIC, HYBRID PROPULSION SYSTEM
The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was parked, the check engine warning light illuminated with the “Hybrid - No Driving Mode” message displayed. The vehicle was not taken to a dealer or independent mechanic. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage unavailable. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588319May 12, 2024
STRUCTURE:BODY
Car paint started peeling on the whole car and according to dealers it's a common problem with the pear paint and I need it fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588259May 11, 2024
ENGINE
The engine failed, and it is past the 100,000 mile warranty. Due to the fact that there were no warning lights at any moment prior to the engine failing, my safety and others were put at risk. The 2012 Kia Optima suddenly stopped in the middle of a major road, which could have easily caused a collision had another vehicle been any closer to me. The component was inspected by a mechanic, and there were no symptoms prior to the car stopping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588120May 10, 2024
ENGINE, FUEL SYSTEM, GASOLINE, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2013 Kia Optima. The contact stated that while driving or parked, there was an abnormally strong fuel odor coming from the vehicle. The check engine and ABS warning lights were illuminated. The contact replaced the battery, and the warning lights were deactivated. The contact stated the strong fuel odor persisted and the vehicle was taken to the dealer where it was diagnosed with a fuel leak. The contact was informed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588131May 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587870May 9, 2024
ENGINE, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
I was told that my engine had a recall on it so I had an upcoming appointment with Kia in like 2 weeks for them to check my engine but the car didn’t make it. I was driving my car on interstate 20 my car had began to have a bad chemical smell and started smoking so I pulled over on the interstate and my car was in flames. Me and my daughter was in the car we could have lost our lives thank God we were able to make it out just in time. The fire department came and made a report on the incident. It wasn’t any engine light on at the time. I have contacted Kia about the tragedy that has happened but nothing has been resolved yet.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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