Kia Optima Complaints

7,843 consumer complaints on file.

#10852466March 30, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXTREME PRESSURE FOR THE VEHICLE TO STOP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852501March 30, 2016
POWER TRAIN
APPROACHING A STOP LIGHT, THE AUTOMATIC TRANSMISSION STARTED DOWNSHIFTING. AS IT WENT THROUGH EACH GEAR THERE WAS A SHORT PAUSE FOLLOWED BY A JERKING CAR MOTION. ACCELERATING THROUGH THE INTERSECTION, THE ENGINE STARTED TO REV LIKE THE CLUTCH WAS OUT ON THE TRANSMISSION. AS I WAS ON A BUSY STATE HIGHWAY, THIS PUT ME IN DANGER OF BEING HIT. I MANAGED TO PULL MY CAR ONTO A SIDE STREET, AND THE TRANSMISSION CONTINUED TO BEHAVE IN THIS MANNER. THERE WERE NO WARNING LIGHTS ON THE DASH, OR ANY SORT OF INDICATION THERE WAS A PROBLEM WITH THE CAR. I PUT THE SHIFTER INTO MANUAL MODE, AND FOUND THAT I COULD CONTROL THE GEAR SHIFTS WELL ENOUGH TO GET THE CAR TO THE DEALER. AFTER 3 DAYS AT THE DEALER, THEY TRIED A RESET TO THE RELEARN SYSTEM AND UPDATES TO THE ECM/ECU AS SUGGESTED BY KIA. THE PROBLEM REMAINED. NOW THEY ARE TALKING ABOUT REPLACING THE TRANSMISSION, BUT KIA CANNOT TELL THEM WHEN THE TRANSMISSIONS WILL BE AVAILABLE. THE DEALER HAS ANOTHER CAR THAT HAS ALREADY BEEN WAITING FOR MORE THAN 3 WEEKS TO HAVE THE TRANSMISSION REPLACED. FAILING TRANSMISSIONS ARE A SERIOUS SAFETY ISSUE, AND WHEN DRIVERS HAVE NO WARNING THAT THE SYSTEM IS FAILING IT MAKES IT EVEN WORSE. THE LACK OF AVAILABLE TRANSMISSIONS WOULD INDICATE TO ME THAT THEY HAVE A KNOWN PROBLEM THAT SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851883March 28, 2016
AIR BAGS
I WAS T BONED BY A LADY IN A DODGE MINI VAN WHO RAN A STOP SIGN APPROX 30 MPH THERE WAS DAMAGE FROM THE FRONT OF MY CAR TO THE REAR WITH THE PASSANGER DOOR BEING RIPPED OFF DURING THE IMPACT. THE SIDE AIRBAGS NEVER DEPLOYED. THIS IS VERY CONCERNING TO ME AND NEEDS TO BE ADDRESSED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10851412March 24, 2016
UNKNOWN OR OTHER
ON MARCH 23, 2016 AT APPROXIMATELY 2:50 PM I WAS TRAVELING IN HEAVY TRAFFIC ON A HIGHWAY IN MY 2012 KIA OPTIMA EX WHEN THE PANORAMIC SUNROOF SHATTERED, IN A TRAJECTORY RESULTING THE THE GLASS POINTING UPWARDS CONSISTENT WITH AN EXPLOSION OUTWARDS. THE SUNROOF WAS NOT IN USE (AS IT AND THE ACCOMPANYING SUNSHADE WERE COMPLETELY CLOSED). I BECAME AWARE OF THE ISSUE AS IT OCCURRED VERY SUDDENLY, SOUNDING ALMOST AS IF A GUNSHOT HAD OCCURRED BEFORE THENTERING GLASS SHARDS LANDING ON THE SUNSHADE BECAME APPARENT BY RATTLING WHILE MY VEHICLE WAS DRIVING. AT THE TIME OF THE INCIDENT, I WAS TRAVELING AT NO MORE THAN 50 MPH AS TRAFFIC WAS HEAVY AND WE WERE TRAVELING THROUGH A ROAD CONSTRUCTION ZONE CHARACTERIZED BY REDUCED SPEED. THE WEATHER WAS SUNNY AND APPROXIMATELY 75 DEGREES. NO OTHER WINDOWS WERE OPEN AT THE TIME OF THE INCIDENT. PASSENGERS IN THE VEHICLE INCLUDED MYSELF (DRIVER) AND MY TODDLER DAUGHTER WHO WAS SECURED IN HER REAR-FACING CARSEAT. THERE WERE NO OVERPASSES OR LARGE IMPROPERLY SECURED VEHICLES NEARBY (SUCH AS A DUMP TRUCK) FROM WHICH A PROJECTILE COULD HAVE ORIGINATED TO SHATTER THE WINDOW. AS STATED ABOVE, THE SHATTER PATTERN OF THE GLASS IS CONSISTENT WITH A TRAJECTORY OF THE BREAK FROM OUTWARDS FROM THE VEHICLE. I HAVE SEVERAL PICTURES ATTACHED DOCUMENTING THE DAMAGE. IT IS MY BELIEF THAT THIS BREAK OCCURRED DUE TO A MANUFACTURING ERROR OR DEFECT IN THE GLASS OF THE PANORAMIC SUNROOF FREE FROM ANY PENETRATING OR PROJECTILE OBJECTS OR VARIABLES. I WAS NOT INFORMED BY KIA NOR MY SERVICING KIA DEALERSHIP THAT THIS IS A RESULT OF ANY DEFECT OR RECALL AND THAT ALL REPAIRS WOULD NEED TO BE MADE OUT OF POCKET BY MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851260March 23, 2016
AIR BAGS, SEAT BELTS
AIR BAG LIGHT CONSTANTLY STAYS ON WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850847March 21, 2016
ENGINE
LESS THAN 30,000 AND MY ENGINE IS SHOT! I TOOK MY CAR FOR SERVICE IN JANUARY 2016, TOLD THEM I WAS SEEING BLACK SMOKE AND I WAS TOLD IT WAS NOTHING. I ACTUALLY WAS TOLD TO PUT FUEL INJECTOR CLEANER IN WITH EVERY FILL-UP. I CONTINUED TO HAVE THE PROBLEM AND TOOK IT BACK IN FEBRUARY 15, 2016. NOW THEY SAY I HAVE SLUDGE IN MY ENGINE AND WARRANTY WON'T COVER, BECAUSE WE USED THE WRONG OIL DOING OUR OWN OIL CHANGES. I PROVIDED COPIES OF THE PAGES FROM THE OWNER'S MANUAL SHOWING THAT WE USED THE CORRECT OIL, BUT NO LUCK. AFTER A WEEK I WAS TOLD THE ENGINE WOULD BE REPLACED VIA A "GOODWILL GESTURE", BUT A RENTAL WILL NOT BE COVERED. I WAS ALSO TOLD MY CAR WOULD BE OUT WITHIN 7 DAYS....FFWD 35 DAYS...STILL NO CAR AND WHEN I GET SOMEONE ON THE PHONE FROM THE SERVICE DEPT, I'M GIVEN THE RUN-AROUND AND PROMISED THAT I WILL BE CALLED BACK WITHIN A FEW HOURS WITH AN UPDATE. WELL, IT'S BEEN 96 HOURS THIS TIME AND I'M STILL WAITING. NOT ONLY DO YOU NOT HAVE CALLS RETURNED, EMAILS ARE NOT RESPONDED TO EITHER. THIS HAS BEEN THE WORST EXPERIENCE WITH A SERVICE DEPARTMENT EVER. THANKFULLY I ONLY KEPT THE RENTAL THAT THEY MADE ME PAY FOR 15 DAYS. (I STILL BELIEVE I DESERVE REIMBURSEMENT FOR IT.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849943March 16, 2016
UNKNOWN OR OTHER
BACK UP CAMERA NEEDS REPLACED AT A COST OF $350 WITH A $99 DEALER LOOK AT FEE. AT LESS THAN 90,000 MILES THERE IS NO REASON THAT A CAMERA NEEDS REPLACED AT THIS POINT. RECALL NEEDS THROWN AS ITS APPARENT MANY 2012 KIA OPTIMAS ARE DEALING WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850059March 16, 2016
VISIBILITY/WIPER
WHILE SITTING AT A STOP SIGN, MY SUNROOF EXPLODED. THE ROOF WAS OPEN AND THE WEATHER WAS SUNNY AND APPROACHING 70*.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849816March 15, 2016
STEERING
HEARING A KNOCKING NOISE IN THE STEERING WHEEL WHILE SITTING STILL OR MOVING WHEN THE STEERING WHEEL IS MOVED FROM SIDE TO SIDE, ALOT OF FREEPLAY IN THE STEERING WHEEL. WHEN YOU HIT A BUMP THERE IS A LOUD CLANKING NOISE FROM THE STEERING COLUMN. I WAS TOLD BY MY FRIEND WHO HAS A 2012 OPTIMA THAT HE HAS THE SAME PROBLEM AND HE WAS TOLD BY THE DEALERSHIP THAT IT WAS A PLASTIC GEAR IN THE STEERING COLUMN AND WOULD COST ROUGHLY $300 TO FIX. UPON RESEARCH WITH THIS ISSUE I HAVE COME ACROSS SEVERAL OWNERS THAT SEEM TO HAVE THE SAME PROBLEM WHICH KIA KNOWS ABOUT. I FEEL THAT KIA SHOULD CORRECT THIS PROBLEM AT THEIR EXPENSE BEFORE THIS ISSUE KILLS SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849832March 15, 2016
ELECTRICAL SYSTEM
2011 KIA OPTIMA BATTERY DIED THE MAIN FUSE INDICATOR WASN'T WORKING. ON WEDNESDAY FEBRUARY 17, 2016 AT ABOUT APPROXIMATELY 5AM ON RT97, I WAS APPROXIMATELY 20 MILES FROM HOME ON MY WAY TO WORK WHEN THE CAR STALLED OUT. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD; I WAITED FOR 2 MINUTES I THEN PUSHED THE START BUTTON ON THE DASH BOARD THE CAR THEN STARTED. I THEN PUT IT IN GEAR AND STARTED DOWN THE ROAD AGAIN I WENT A QUARTER OF A MILE THE OPTIMA STALLED OUT AGAIN. AFTER WAITING 2 MINUTES AGAIN I WAS ABLE TO GET MY CAR STARTED AGAIN I DECIDED TO TURN THE OPTIMA AROUND TO HEAD BACK TO MY HOME. I WAS ABLE TO GET THE CAR HOME WITHOUT IT STALLING. I THEN CHANGED THE BATTERY OF THE KIA OPTIMA WITH A NEW FEDERATED BATTERY THE MILEAGE ON THE ODOMETER WAS 144,540.0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849822March 15, 2016
ENGINE
ON FEBRUARY 26, 2016 I WAS DRIVING TO WORK IN MY 2011 KIA OPTIMA AT APPROXIMATELY 5:45AM ON MD RT. 695 SOUTH I WAS IN THE LEFT LANE GOING 55 MPH DRIVING WITH THE FLOW OF TRAFFIC. THE OPTIMA WAS DRIVING NORMALLY THERE WERE NO SOUNDS COMING FROM THE ENGINE, WHEN SUDDENLY WITHOUT WARNING THE CAR SHOOK VIOLENTLY I LOST ALL POWER AT THE SAME TIME ALL THE LIGHTS ON THE DASH CAME ON. I PRESSED ON GAS PEDAL THERE WAS NO RESPONSE FROM THE OPTIMA I HAD NO POWER. I QUICKLY PUT ON MY RIGHT TURN SIGNAL TO GET OVER THE FOUR LANES; I WAS TRYING TO GET TO THE SAFETY OF THE SHOULDER OF THE ROAD. IT WAS AMAZING THAT WITH ALL THE TRAFFIC I WAS NOT HIT BY ANOTHER CAR BECAUSE I DIDN'T HAVE ANY POWER TO THE WHEELS I WAS JUST COASTING THE OPTIMA WAS STARTING TO SLOW DOWN WITHOUT THE ENGINE TO POWER IT. I ENDED UP ON EXIT 17 WHICH IS SECURITY BLVD. RAMP. I OPENED THE HOOD OF THE OPTIMA I SAW OIL ALL OVER THE ENGINE AND OIL DOWN AROUND THE ENGINE COMPARTMENT. I CALLED AAA TO GET MY OPTIMA TOWED TO THE AUTO SHOP I GO TO IN NEW OXFORD PA. THAT WAS ABOUT 45 MILES WAY FROM WHERE THE OPTIMA'S ENGINE DIED. THE MECHANIC LOOKED AT THE ENGINE; HE STATED THAT A ROD FROM THE ENGINE HAD GONE THROUGH THE ENGINE BLOCK. THE MECHANIC ALSO STATED THAT THERE METAL PIECES AND OIL ON THE OUTSIDE OF THE ENGINE AND AROUND THE ENGINE COMPARTMENT. AFTER THE MECHANIC STATED HE COULDN'T FIND AN ENGINE FOR MY 2011 KIA OPTIMA I HAD IT TOWED TO THE KIA DEALERSHIP IN GETTYSBURG, PA. THE KIA DEALERSHIP STATED THAT THEY WOULD INSPECT THE ENGINE. THEY CHARGED ME $89.00 FOR AN HOUR LABOR TO LOOK AT MY 2011 KIA OPTIMA. I WAS TOLD THAT EITHER THE MAIN BARRING TO THE CONNECTING ROD MALFUNCTIONED OR THE PIN THAT CONNECTS TO THE PISTON COULD HAVE JUST BROKEN. AT THIS PRESENT TIME I STILL DON'T KNOW WHY THIS ENGINE'S MAJOR PARTS CAME APART AND CAUSED ME TO LOSE ALL POWER AND PUT MY LIFE AND THE LIVES OF OTHERS AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846361March 13, 2016
FUEL/PROPULSION SYSTEM
"TAKATA RECALL" I HAVE A RATHER NEW KIA OPTIMA. AT 70,000 MILES MY HIGH PRESSURE FUEL PUMP COMPLETELY WENT OUT. THIS AFFECTED MY ABILITY TO START THE CAR AND ACCELERATE AS IT WS VERY HESITANT AND SHAKY. THE CAR WAS STATIONARY WHEN I REALIZED THE PROBLEM. I WAS ATTEMPTING TO START THE CAR AND REALIZED THAT IT TOOK A VERY LONG TIME TO START. AFTER REALIZING THIS, I IMMEDIATELY TOOK MY CAR TO A MECHANIC TO HAVE IT INSPECTED AND TOLD THAT THE HIGH PRESSURE FUEL PUMP WENT OUT. I ASKED HOW IT HAPPENED AND HE INFORMED ME THAT IT HAD NOTHING TO DO WITH MY DRIVING AND THAT IT IS VERY LIKELY THE PRODUCT OF A FAULTY FUEL PUMP BECAUSE THAT USUALLY DOESN'T HAPPEN WITH A CAR WITH ONLY 70,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846221March 11, 2016
SUSPENSION
I JUST GOT MY 2002 KIA OPTIMA AND IT JUST RECENTLY STARTED HAVING ISSUES. I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED TO SLIGHTLY WANDER TO THE LEFT, I THOUGHT OK.. IT NEEDS AN ALIGNMENT. SO THEN IT STARTED JERKING TO THE RIGHT, SO BAD I GOT PULLED OFF TO THE SIDE OF THE ROAD AND COULDN'T CONTROL IT. I PARKED MY CAR IN A PARKING LOT TIL MY BF COULD COME LOOK AT IT, AND I HAD HIM DRIVE IT HOME AND THE SAME THING HAPPENED TO HIM. HE LOOKED AT EVERY POSSIBILITY AT WHAT IT COULD BE AS HE IS A MECHANIC AND SAID LOWER CONTROL ARM. IT HAS BEEN SITTING IN MY YARD FOR A WEEK. IT IS NOT SAFE TO DRIVE. I FOUND OUT IT HAD A RECALL BACK IN 2009, SO I CALLED MY LOCAL KIA DEALER AND THEY SAID IT WAS PART OF THE RECALL BUT IT HAS BEEN FIXED- I'M WONDERING HOW IT WAS FIXED IF IT IS DOING THE SAME EXACT THING EVERYONE'S COMPLAINTS I HAVE SEEN IS DOING/ I AM AT A HALT NOT KNOWING WHAT TO DO WITH MY CAR, I HAVE SMALL CHILDREN AND REFUSE TO DRIVE THIS CAR. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846045March 10, 2016
POWER TRAIN
SC088:11V-153,I CAN'T PUT MY CAR IN PART NOR CAN I GO IN REVERSE. MY KEY IS STUCK IN THE IGNITION. I SEE IT WAS A RECALL ON THIS MATTER FOR THE KIA OPTIMA. TOOK MY CAR TO THE KIA DEALERSHIP,THE TOLD ME MY VIN# WASN'T ON THE LIST. IT'S A 2006 KIA OPTIMA. AM TRYING TO GET THIS REALIZE.ARE THERE CERTAIN VIN#UNDER THE RECALL FOR THIS IF NOT WHERE I NEED TO TAKE MY CAR TO HAVE IT FIX. I WAS STATIONARY WHEN THE PROBLEM OCCURRED I COULDN'T BACK UP NOR PUT IT IN PART AGAIN IT WANT ALLOW ME TOO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845692March 9, 2016
STEERING
BOUGHT THE CAR NEW IN 2012 FROM FUCCILLO KIA IN CAPE CORAL, FLORIDA FOR MY WIFE. SHE NOTICED THE VERY SLIGHT "CLUNKING" NOISE IN 2014 WITH ABOUT 50K MILES ON IT AND DIDN'T THINK IT WAS MUCH OF A PROBLEM. IT GRADUALLY BECAME VERY, VERY LOUD AND SHE COULD NOW FEEL THE CONSTANT "CLUNKING" WHEN TURNING THE STEERING WHEEL OR HITTING SMALL IMPERFECTIONS IN THE ROAD. SHE BROUGHT IT TO MY ATTENTION AT ABOUT 65K MILES AND AFTER RESEARCHING THE NOISE ON THE INTERNET I FOUND THIS PROBLEM HAS BEEN OCCURRING IN THOUSANDS OF KIA AND HYUNDAI VEHICLES FROM 2010 TO 2014 MODEL YEARS. IT IS A QUARTER SIZED RUBBER STAR SHAPED BUSHING BETWEEN TWO METAL COUPLERS THAT DISINTEGRATES OVER TIME AND VERY QUICKLY IN WARM CLIMATES LIKE SOUTH FLORIDA. THIS REPAIR IS NOT A RECALL AND IS NOT COVERED AFTER 60K WARRANTY. I PURCHASED THE "NEW & UPGRADED" PART FROM A LOCAL KIA DEALER FOR LESS THAN $2 BUT, THE LABOR TO INSTALL IS CLOSE TO $350!!! THIS SHOULD BE A RECALL FOR THE VEHICLES INVOLVED DUE TO THE UNSAFE STEERING CHARACTERISTICS AND THE VOLUME OF VEHICLES AFFECTED AS IT DOES NOT INVOLVE AN OWNER SERVICEABLE ROUTINE MAINTENANCE COMPONENT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845558March 8, 2016
AIR BAGS
TAKATA RECALL. LIGHT ON CLOCK AREA SHOWED AN OFF FROM THE DAY I PURCHASED THE CAR. THE SUDDENLY ON OR ABOUT 3/6/2016 AN INDICATOR LIGHT SHOWED AN AIR BAG WARNING. I TOOK IT INTO CHAMPION AUTOMOTIVE CARE PLUS. THEY INSPECTED THE INDICATOR LIGHT AND CONTACTED THE MANUFACTURE AND STATED TO REPLACE THE PART IT WOULD COST OVER $1000.00. THE NEXT DAY THE LIGHT WENT OUT. THEN A FEW DAYS LATER A MESSAGE CAME UP THAT THE PASSENGER AIR BAGS WERE OFF. MY ENGINE WAS TURNED ON, WHEN I PUT IT IN GEAR THE OFF LIGHT WENT ON. DUE TO THE LOUSY LIGHTING THE ONLY THING YOU COULD SEE WAS THE OFF LIGHT. THE ONLY TIME I WAS MADE AWARE THERE WAS A PROBLEM IS WHEN THE INDICATOR LIGHT WENT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845626March 8, 2016
ELECTRICAL SYSTEM
ANOTHER PROBLEM WITH MY 2012 KIA OPTIMA EX. I STARTED MY CAR TWO WEEKS AGO FINE AND DROVE TO THE STORE 3.1 MILES AWAY. AFTER GETTING BACK TO MY CAR I CLICK PUSH BUTTON TO UNLOCK THE DOOR ON THE CAR, NOTHING HAPPEN. I HAD TO REMOVE THE KEY FROM THE KEY SWITCH I CARRY TO GET IN. I PUSHED THE BREAK TO START IT BUT NO START. WORDS CAME UP ABOVE THE MILEAGE TELLING ME TO INSERT KEY. WHEN I BOUGHT THE CAR I WAS TOLD THAT IN THE GLOVE BOX WAS A KEY CHARGER AND THAT WAS IT. I GOT A PERSON FROM THE SERVICE DEPARTMENT TO COME OUT TO CHECK IT AND HE SAID IT COULD BE THE BATTERY IN THE KEY THAT MIGHT BE DEAD. HE REPLACED THE BATTERY IN WHICH THEY HAD ONE AND IT STILL WOULD NOT START. HE THEN SAID PUT THE KEY IN THE CHARGER, I DID SO AND IT STARTED. THIS MAKES THE SECOND PROBLEM AT THIS TIME THAT SEEMS TO BE A ELECTRIC PROBLEM WITH THIS CAR. ANY HELP OR HAS ANYONE HAD THIS PROBLEM ON A KEYLESS SWITCH?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845629March 8, 2016
ELECTRICAL SYSTEM
2007 KIA OPTIMA,CUTS OFF WILL DRIVING STEERING WHEEL LOCKS UP, UNABLE TO CONTROL THE VEHICLE IN ANYWAY, THEN IT TURNS IT SELF BACK ON. THE IGNITION SWITCH JUST SHUTS OFF. VERY DANGERS.THIS IS THE THIRD TIME THIS HAS HAPPENED, AND HAVE READ SEVERAL REPORTS ON THIS SAME PROBLEM. I DONT WANT TO DIE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839971March 4, 2016
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
THE LIGHT HAS BEEN ON SINCE THE MIDDLE OF 2013 AND THE DEALERSHIP WHEN ASKED DURING EACH OIL CHANGE IS WE WILL CHECK IT OUT. EVER SINCE I HAVE PURCHASED THIS VEHICLE THERE HAS BEEN PROBLEMS WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839138March 1, 2016
ENGINE
AS I WAS DRIVING ON THE OVERPASS AND MERGING ONTO ANOTHER HIGHWAY MY CAR WOULD NOT ACCELERATE, I PUT THE CAR IN NEUTRAL AND WAS ABLE TO VEER OFF THE FREEWAY TO A SIDE STREET WHEN I STOPPED THE VEHICLE AND A LOT OF SMOKE STARTED COMING FROM THE ENGINE AND THE CAR WOULD NOT RESTART. BEFORE THIS I HAD NO INDICATION THAT ANYTHING WAS WRONG WITH THE VEHICLE. I HAD IT TOWED TO KIA WHERE I WAS TOLD THIS WAS DUE TO LACK OF MAINTENANCE AS THERE IS METAL DEBRIS IN THE OIL FILTER AND OIL PAN. THE VEHICLE ONLY HAS 71000 MILES ON IT AND I HAVE OIL CHANGE RECORDS TO PROVE MAINTENANCE EVERY 5000 MILES OR SOONER ON THE CAR. IT HAS NOW BEEN ALMOST 2 WEEKS AND I AM STILL WAITING FOR KIA TO RESPOND IF THEY ARE GOING TO FIX MY VEHICLE. SINCE I AM CONSIDERED THE 2ND OWNER (EVEN THOUGH THE FIRST OWNER WAS THE DEALERSHIP I BOUGHT THE CAR FROM) I ONLY HAVE A 60K MILE WARRANTY. I HAVE READ MULTIPLE STORIES ON 2012 KIA OPTIMA'S DOING THE SAME THING TO OTHER PEOPLE AND KIA NEEDS TO STEP UP AND FIX THIS PROBLEM!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Kia Optima