Kia Optima Complaints
7,843 consumer complaints on file.
- #10960160March 11, 2017STRUCTURE:BODY
DRIVERS SIDE DOOR WILL NOT OPEN IF LOCKED WHEN CLOSED. MECHANISM WORKS FINE TO LOCK AND UNLOCK WHEN OPEN, HOWEVER. A PART IN THE LOCK ASSEMBLY APPEARS TO BE ROTATING TOO FAR AND GETTING STUCK. AS A RESULT, THE DOOR CANNOT BE OPENED IF LOCKED WHEN THE DOOR IS CLOSED OR THE DRIVER WILL HAVE TO CLIMB OUT OF THE PASSENGERS SIDE DOOR OR THROUGH THE WINDOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10960039March 10, 2017SEATS
I NOTICED A BURNING SMELL AND THOUGHT THAT MY ENGINE WAS BURNING. I LOOKED DOWN TOWARD THE FLOOR AND NOTICED SMOKE COMING FROM UNDER THE DRIVER'S SEAT. ALTHOUGH THE SEAT WARMER IS NOT ON, I ALSO NOTICED THE SEAT SEEMS TO BE HEATING. I NOTICED WHILE SITTING AT A LIGHT AFTER HAVING DRIVEN ABOUT A MILE OR SO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10959736March 9, 2017VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE HAD A FEW SECONDS DELAY IN ACCELERATION. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SENSOR DELAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10958780March 6, 2017ENGINE
MY 2012 KIA OPTIMA WAS FOUND TO HAVE A LEAKING OIL LINE WHICH FEEDS LUBRICATION OIL FROM THE ENGINE TO THE TURBOCHARGER. THIS OCCURRED AT 58,000 MILES, WELL WITHIN THE 100,000 MILE WARRANTY FOR THE DRIVE TRAIN. HOWEVER, THE DEALER INFORMED ME THAT THE OIL SUPPLY LINE WAS NOT COVERED BY THE WARRANTY, BUT THE ENGINE AND TURBO WERE. THE LOSS OF THIS LINE WOULD RESULT IN THE FAILURE OF THE ENGINE DUE TO NO OIL, AS WELL AS THE TURBO, AND THIS WAS MOST LIKELY TO FAIL WHEN UNDER ACCELERATION IN TRAFFIC AS THAT IS WHEN THE LOAD ON THESE COMPONENTS IS GREATEST. FAILURE OF THE ENGINE AT THIS TIME COULD RESULT IN CATASTROPHIC CONSEQUENCES IN HEAVY TRAFFIC. EVEN IF THE LINE DID NOT FULLY FAIL, THE LEAKING OIL IS LOCATED AT THE TURBO HOUSING WHICH IS PART OF THE EXHAUST SYSTEM AND IS LIKELY, AFTER SOME TIME, TO RESULT IN AN ENGINE FIRE WHICH WOULD LIKELY DESTROY THE CAR. SINCE THIS COMPONENT, THE OIL SUPPLY LINE CONNECTS THE ENGINE AND THE TURBO I FIND THAT IT IS AN ESSENTIAL PART OF THE DRIVE TRAIN AND SHOULD BE COVERED BY THE MANUFACTURER UNDER THE WARRANTY. IT ALSO IS A SEVERE POTENTIAL HAZARD TO THE DRIVER OF THE VEHICLE. I WISH TO ENTER MY CONCERNS TO THE NHTSA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10958641March 4, 2017ENGINE, POWER TRAIN
FROM A DEAD STOP DRIVING AROUND, RELEASING THE BRAKE PETAL FROM A STOP AND GETTING READY TO GET GOING, THE CAR SHUTTERS A BIT AND/OR BOTH THE ENGINE FEELS LIKE IT'S GONNA STALL. HESITATION TO GET GOING.. DOES IT IN ALL 3 DRIVE MODES. DEALERS SAYS NPF.. OF COURSE AND SAID MAYBE QUALITY OF GAS, I USE TOP TIER GAS ONLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10957143February 26, 2017STEERING
I BOUGHT A 2011 KIA OPTIMA FROM A DEALER AN IT HAS A CLEAN CAR FAX .IT HAS UNDER 70 ,000 MILES .HOW IS THIS POSSIBLE I DROVE IT ONCE ON A 4 LANE HWY AN THE STEERING ACTS AS IF IT GETTING STUCK THERE IS A JERK IN IT .NOW I AM HORRIFIED OF THIS VEHICLE 12,789 $LATER LESS THAN 1 WK OLD.WHAT DO I DO NOW ? PLAN MY FUNERAL OVER A ? CLEAN CAR FAX PLZ TELL CALL ME
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10956848February 24, 2017ENGINE
VEHICLE CUTOFF WHILE DRIVING ON THE FREEWAY THE VEHICLE CUT LOST SPEED AND CUT OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10956873February 24, 2017POWER TRAIN
RECENTLY MY TRANSMISSION CASE CRACKED AS IT PASSED OVER A MANHOLE COVER ON A STREET BEING RESURFACED. MY DEALERS SERVICE DEPARTMENT SAID THIS HAS HAPPENED A LOT. I WAITED NINE WEEKS FOR THE PART TO COME IN. I LOST $1,100.00ON CAR RENTALS. CAR'S TRANSMISSION CASE IS TOO LOW TO THE GROUND.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10956317February 22, 2017VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE SUN ROOF SUDDENLY FRACTURED AND THE GLASS SHATTERED INTO PIECES. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10956326February 22, 2017SUSPENSION
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION DUE TO SEVERE CORROSION OF THE SUBFRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. ..UPDATED 05/05/17 *BF *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10955343February 17, 2017ENGINE
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE LOST POWER AND SEVERAL INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE SHUT DOWN AND WAS PUSHED TO THE SIDE OF THE ROAD WITH THE HELP OF THE STATE HIGHWAY PATROL. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING BELT FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10955146February 16, 2017ENGINE
20K MILES- 2015 KIA OPTIMA- WHITE SMOKE COMING OUT OF TAIL PIPE- VEHICLE CUTTING OUT /ALMOST STALLING WHEN ACCELERATING. NO INDICATOR LIGHT ILLUMINATED REGARDING OIL OR ENGINE ISSUE. TOOK TO DEALERSHIP- DIAGNOSED WITH "SLUDGE" AND TOLD NEED NEW ENGINE -QUOTE $6500-$8000 AND WAS TOLD MY OPTIONS WERE A.) FIX IT OR B.) DON'T FIX IT- PROVIDED OIL CHANGE RECEIPT HAD ON HAND- HAVE TO DIG & RESEARCH TO OBTAIN PAST SERVICE- WARRANTY CLAIM DENIED- KIA- UNWILLING TO ASSIST- BAD BUSINESS-
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10954560February 14, 2017ENGINE
AT ABOUT 30,000 MILES THE ENGINE DEVELOPED A KNOCK THAT COULD BE HEARD AT LOW RPM WHILE DRIVING OR STANDING STILL. I TOOK IT TO THE KIA DEALER AND I'M WAITING TO HEAR BACK FROM THEM, THEY HAVE HAD THE CAR FOR TWO DAYS AND DON'T KNOW HOW THEY ARE GOING TO FIX IT. THE SERVICE ADVISOR DID SAY IT WAS COVERED BY THE RECALL, BUT I CAN'T FIND ANYTHING ABOUT A RECALL FOR THE OPTIMA 2.4L GDI ENGINE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10950140February 7, 2017ENGINE
LOUD KNOCKING SOUND COMING FROM ENGINE, THEN CHECK ENGINE LIGHT CAME ON. MADE TO DEALERSHIP AND DISCOVERED A BAD OIL PUMP CAUSED METAL TO FLOW INTO THE ENGINE AND WEAR THE CONNECTING RODS AND DESTROY THE ENGINE. KIA KNEW THERE WERE PROBLEMS WITH THE 2012 KIA OPTIMA 2.4L ENGINE AND YET DID NOTHING TO RECTIFY THE ISSUE. NOW THEY WANT ME TO PAY $6000 FOR A NEW ENGINE WHEN THEY KNEW THERE WAS AN ISSUE WITH THE 2012 OPTIMA ALL A LONG.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10949906February 6, 2017FUEL/PROPULSION SYSTEM
CAR HIT A GUARD RAIL AND EXPLODED IN FIRE. DRIVER DIED FROM BURNS. ON INTERSTATE 8 AT MP-107, MARICOPA COUNTY, AZ. CUT OFF BY A NON-IMPACT VEHICLE. DRIVER STEERED TO AVOID CONTACT AND HIT GUARD RAIL. DRIVER SURVIVED IMPACT BUT LATER DIED OF BURNS. ABOUT 75 MPH. PASSENGER SURVIVED BUT RECEIVED SERIOUS BURNS.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 2
- Deaths:
- 1
- #10948657January 31, 2017STEERING
WHEN DRIVING ON HIGHWAY, MY STEERING WHEEL SEEMS TO STICK. I AM CONSTANTLY OVER CORRECTING TO GET IT UNSTUCK AND STAY ON THE ROAD. IT HAPPENS TO THE LEFT AS WELL AS TO THE RIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10948399January 30, 2017UNKNOWN OR OTHER
THE REAR CAMERA DOES NOT COME ON IMMEDIATELY AND SOMETIMES I HAVE BACKED UP20-40 FT BEFORE IT ENGAGES. IT IS A PROBLEM AND I RECENTLY WAS HIT BY ANOTHER CAR WHEN I WA BACKING UP BECAUSE I DIDN'T SEE THEM COMING AT ME. THIS HAS BEEN A PROBLEM SINCE THE BEGINNING OF MY NEW CAR OWNERSHIP IN 2012. DEALERSHIP SAYS NOTHING IS WRONG WITH THE FUNCTIONING OF THE CAMERA.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10948147January 28, 2017ENGINE
ENGINE SEIZED WITHOUT WARNING IN THE CENTER LANE OF THE HIGHWAY AT 65MPH. LUCKILY, I WAS ABLE TO COAST TO THE SHOULDER WITHOUT INCIDENT AND WAIT FOR A TOW TRUCK. HAD IT TOWED TO THE REPAIR SHOP, WHO CONFIRMED THAT THE ENGINE WAS SEIZED AND NEEDS REPLACED. KIA KNOWS ABOUT THESE ENGINES HAVING A PROBLEM YET CONTINUES TO LEAVE THEM OUT THERE. IT'S A MATTER OF TIME BEFORE SOMEONE IS INJURED OR KILLED WHEN THEIR ENGINE SEIZES AT HIGHWAY SPEEDS AND THEY ARE UNABLE TO SAFELY GET TO THE SHOULDER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10947897January 27, 2017ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE ENGINE EMITTED A LOUD NOISE WHILE DRIVING 50 MPH. WITHIN MOMENTS, ALL THE INSTRUMENTAL PANEL INDICATORS ILLUMINATED AND THE ENGINE STALLED. THE CONTACT WAS ABLE TO COAST ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD FAILED. THE MANUFACTURER ADVISED THAT THE WARRANTY FOR THE ENGINE ROD REPLACEMENT HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 121,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10947725January 26, 2017ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT HEARD A KNOCKING NOISE AND THE ENGINE LOST POWER. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTING ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0