Kia Optima Complaints

7,843 consumer complaints on file.

#11005996July 17, 2017
ENGINE
TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING 45 MPH OFF OF THE INTERSTATE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER INTO A PARKING LOT. THE VEHICLE WAS NOT ABLE TO RESTART. THE CONTACT LEFT THE VEHICLE OVERNIGHT AND HAD IT TOWED TO MIDAS (6500 SE 14TH ST, DES MOINES IOWA, 50320) THE FOLLOWING DAY WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. DUE TO THE $7,000 REPAIR COST, THE CONTACT DECIDED TO SELL THE VEHICLE DUE TO THE VALUE OF THE VEHICLE PER THE MILEAGE AND CONDITION. THE MANUFACTURER WAS CONTACTED IN JULY OF 2017 AFTER FINDING OUT A MONTH EARLIER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE), AFTER THE VEHICLE HAD ALREADY BEEN SOLD. THE FAILURE MILEAGE WAS 124,890. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005463July 15, 2017
AIR BAGS
CLOCK SPRING PROBLEM. THE AIRBAG WARNING LIGHT IS ON. TOOK THE CAR TO THE KIA DEALERSHIP AND WAS TOLD IF IT WAS A SORENTO IT WOULD BE COVERED, BUT SINCE IT IS AN OPTIMA IT IS NOT COVERED AND WOULD COST $390.00 TO REPLACE THE CLOCK SPRING, AS THIS IS THE DIAGNOSED PROBLEM. RESEARCH ONLINE REVEALS A RECALL IN 2012 OF PREVIOUS MODEL YEAR OPTIMAS FOR THE CLOCK SPRING. THE DEALERSHIP SAYS IF THE REPAIR IS NOT DONE POSSIBLE INJURY OR DEATH COULD OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005180July 13, 2017
STEERING
WHEN DRIVING THE CAR, IT'S IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE - THE CAR WANTS TO WANDER - THE STEERING REQUIRES CONSTANT CORRECTION. I CONTACTED KIA USA WHO TOLD ME THAT THE CAR IS NOT UNDER RECALL. I JUST PURCHASED THE CAR USED FROM A KIA DEALER TWO WEEKS AGO - THEY HAVE NOT CALLED ME BACK. THE STEERING IN THE CAR FEELS VERY UNSAFE, AS THE CAR SEEMS TO WANT TO WANDER, REQUIRING CONSTANT STEERING CORRECTIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004869July 12, 2017
STEERING
CAR WAS DRIVING ON THE FREEWAY AT NORMAL SPEED. THE STEERING FROZE WITH THE WHEELS TURNED, SENDING THE CAR OFF THE ROAD INTO THE DITCH. NO INJURIES BUT THE CAR SUSTAINED DAMAGE TO THE FRONT BUMPER, FENDER, HEADLIGHT ASSEMBLY, ETC. I UNDERSTAND THERE HAVE BEEN REPORTS OF STEERING ISSUES WITH THIS MAKE AND MODEL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11004903July 12, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO CHANGE LANES, BUT THE VEHICLE DID NOT ACCELERATE. IT TOOK APPROXIMATELY FOUR SECONDS FOR THE VEHICLE TO RESPOND. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FIVE OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (LUPIENT IMPORTS INC. IN BROOKLYN PARK, MINNESOTA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004929July 12, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS IN THE INSTRUMENT CLUSTER ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT CALLED FULLER KIA (540 AUTO PARK DR, CHULA VISTA, CA 91911) AND WAS INFORMED TO BRING THE VEHICLE IN THE NEXT WEEK. HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND SAW SMOKE COMING FROM THE ENGINE COMPARTMENT. THERE WAS NO VISIBLE FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE AND THEN TO FULLER KIA WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND THE ENGINE SEIZED. BOTH COMPONENTS NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE); THEREFORE, THE DEALER AGREED TO REPLACE THE ENGINE FREE OF CHARGE. THE DEALER STATED THAT THE STARTER FAILURE WAS A RESULT OF THE CONTACT ATTEMPTING TO RESTART THE VEHICLE. THE STARTER FAILURE WAS NOT COVERED UNDER THE RECALL, SO THE CONTACT WOULD BE REQUIRED TO PAY FOR THE STARTER REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11004263July 11, 2017
STEERING
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT HEARD A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,437.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003942July 10, 2017
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
PURCHASED A 2016 KIA OPTIMA EX WITH THE PREMIUM PACKAGE WITH LESS THAN 30 ODOMETER MILES IN APRIL 2017 FROM A KIA DEALER (VIN [XXX]). AT 4200 MILES THE CAR STALLED AND LOST ALL POWER WHILE TRAVELING ON THE HIGHWAY DURING RUSH HOUR. SCREEN FLASHED "ENGINE CONTROL SYSTEM - POSSIBLE ENGINE CONDITION. " TOOK VEHICLE TO THE KIA DEALER ON 07/08/2017 WHO INDICATED THE THROTTLE POSITION SENSOR NEEDED ADJUSTING AND CLEANING. THEY ASSURED ME ALL WAS GOOD AND THEY HAD RESOLVED THE ISSUE. LESS THAN 24 HOURS LATER THE CAR STALLED AGAIN ON THE HIGHWAY. HAD TO HAVE THE VEHICLE TOWED TO ANOTHER KIA DEALER WHERE IT SITS. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED WITH KIA AS IT POSES A SIGNIFICANT SAFETY HAZARD TO ME AND OTHER DRIVERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003963July 10, 2017
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003789July 8, 2017
ENGINE
MY VEHICLE STARTING DRIVING SLUGGISH AND MAKING AN INCREASINGLY KNOCKING NOISE FROM UNDER THE HOOD. I TOOK THE CAR FOR A ROUTINE OIL CHANGE AND 2 WEEKS LATER CHECKED IN A NORMAL RIDE TO WORK I REALIZED MY VEHICLE WAS SMOKING REALLY BAD FROM THE EXHAUST AND A HORRIBLE SMELL OF BURNT OIL FILLED THE INTERIOR. I TOOK THE CAR HOME AND PARKED IT. LESS THEN A WEEK LATER I GET A RECALL LETTER FOR THE ENGINE. I HAD THE CAR TOWED IN TO KIA THEY RAN A TEST MY ENGINE HAS BLOWN THEY PUT ME IN A RENTAL FOR 16 DAYS THIS BEGAN 6/20/17. I CAME TO GET MY CAR ON 7/8/17 AND DIDN'T EVEN GET DOWN THE STREET BEFORE GETTING PULLED OVER AND NOTIFIED THAT MY CAR IS ROARING SMOKE THE EXHAUST AGAIN. I IMMEDIATELY BROUGHT IT BACK. THEY DROVE IT WITH ME AND ALSO AGREED IT WAS STILL SMOKING AND HAD NOTHING TO DO WITH OLD OIL BURNING OFF AND NOW MY A.C. IS ACTING WEIRD. THEY PLACED ME BACK IN A RENTAL AND TOLD ME THEY WOULD OPEN A TICKET. TO BE VERY HONEST I'M TRYING TO KEEP PRESENT BUT I'M VERY VERY SCARED AND CONCERNED ABOUT GETTING BACK IN THE CAR. I FEEL TRAPPED AND I'M STILL MAKING PAYMENTS ON SOMETHING I CAN'T EVEN DRIVE AND FEEL UNSAFE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003682July 7, 2017
STEERING
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE VEHICLE WOULD SWAY FROM RIGHT TO LEFT AND THE STEERING WAS UNSTABLE. THE CONTACT INDICATED THAT THE VEHICLE WAS DIFFICULT TO DRIVE IN A STRAIGHT LINE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003710July 7, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
TAKATA RECALL. AS I WAS DRIVING ON THE HIGHWAY, MY CAR STOPPED ON ME DURING TRAFFIC FLOW. THIS HAS HAPPENED MORE THAN FIVE TIMES AND I WAS ALMOST KILLED WITH MY SMALL CHILDREN IN THE VEHICLE. WE HAVE BEEN SUFFERING WITH THIS ISSUE FOR OVER A WHOLE YEAR. ON JULY 3,2017 MY MOTHER AND I WAS COMING HOME ON THE FWY AND ONCE AGAIN, DURING TRAFFIC FLOW, MY CAR SHUT OFF WHILE DRIVING ON THE ROAD. LUCKILY, I WAS ABLE TO PULL OVER TO GET A SAFE SPOT BEFORE I CRASHED BECAUSE THERE WERE SO MANY CARS COMING BEHIND ME SO FAST AND THE SIDE RAMPS WE'RE VERY NARROW. I HAVE TAKEN IT IN FOR SERVICING BUT FOR SOME REASON, THEY ARE NOT ABLE TO FIND OUT WHAT THE PROBLEM IS. I HAVE TAKING IT IN AND EVEN LEFT WITH THEM FOR ALMOST A WHOLE MONTH AT ONE TIME AND STILL NO DIAGNOSIS. RENTAL CAR AFTER RENTAL CAR. THEY INSTALLED A DATA RECORDER IN MY CAR AND THE FIRST TIME THEY FOUND NO DATA, THEN THEY INSTALLED IT AGAIN FOR ANOTHER WEEK AND THEY CLAIM THAT IT WAS THE FUEL PUMP RELAY. SO THEY INSTALLED A NEW FUEL PUMP RELAY IN MY CAR. A FEW WEEKS LATER MY CAR SHUT DOWN AGAIN ON THE WAY COMING HOME AND IN THE FREEWAY WITH MY MOTHER AND 2 YEAR NEICE. WE WE'RE ALMOST KILLED. THE CAR JUST SHUTS OFF WHILE DRIVING AND SAYS "GOODBYE" WITH NO WARNING WHILE DRIVING THIS IS HOW I KNOW THAT THIS HAS SOMETHING TO DO WITH THE ENGINE. PLEASE HELP IF YOU CAN. I DO NOT FEEL SAFE IN THIS CAR AND WE ARE IN DANGER. SOMETIMES THE LIGHTS IN THE CAR CUT ON AND OFF TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003237July 6, 2017
ENGINE
IN APRIL 2014 I PURCHASED A PRE-OWNED 2013 KIA OPTIMA FROM LOMAN AUTO SALES IN WOODBRIDGE, NJ. OVER THE LAST YEAR THE CAR HAD 2 OR 3 INSTANCES WHEN IT WOULDN'T START. I WOULD HAVE IT 'JUMPED' AND IT WOULD WORK FINE AGAIN. ON JUNE 13, 2017 I WAS DRIVING WITH MY DAUGHTER IN A RESIDENTIAL AREA WHEN THE CAR MADE A STRANGE NOISE, THE DASHBOARD BEGIN TO FLICKER, AND THEN THE CAR SHUT OFF. THIS WAS THE FIRST TIME THAT THIS HAPPENED, BUT I FIGURED PERHAPS THE CAR JUST NEEDED A JUMP. I CALLED MY FAMILY MECHANIC AND HE ATTEMPTED MULTIPLE TIMES TO JUMP THE CAR; WITH NO SUCCESS. AS HE BEGAN OBSERVING THE CAR HE STATED THAT IT WASN'T THE BATTERY BUT IT COULD POSSIBLY BE THE ENGINE. HE ADVISED ME TO CONTACT KIA BECAUSE HE HAD A CUSTOMER WHOSE CAR RECENTLY DID THE VERY SAME THING (HYUNDAI SONATA) AND WAS ADVISED THAT THERE WAS A RECALL ON HER CAR DUE TO THE ENGINE. I IMMEDIATELY CONTACTED GATEWAY KIA IN NORTH BRUNSWICK, NJ. I SPOKE TO THE MANAGER THERE AND HE ARRANGED FOR THE CAR TO BE TOWED TO THEIR LOCATION. FOR THE NEXT TWO DAYS IT WAS A BUNCH OF BACK AND FORTH CALLS BEING MADE TO THE DEALER. I BEGAN TO GET ANNOYED ESPECIALLY AFTER TELLING THEM THAT THE CAR WOULDN'T JUMP, THEY INSISTED THAT BEFORE THEY COULD DIAGNOSE THE ENGINE I NEEDED TO REPLACE THE BATTERY. AGAINST MY BETTER JUDGEMENT I PURCHASED A BATTERY AND BROUGHT IT TO THEM (A HUGE INCONVENIENCE) ALL FOR THEM TO TELL ME IT WASN'T THE BATTERY BUT INDEED THE ENGINE. ALL OF THIS TIME I HAD NEVER RECEIVED ANY INFORMATION FROM KIA REGARDING A RECALL. HOWEVER, THEY DID MANAGE TO SEND ME DOZENS OF LETTERS IN THE MAIL REGARDING MY WARRANTY. IT WASN'T UNTIL AFTER I HAD ALREADY CONTACTED KIA THAT I RECEIVED A RECALL LETTER IN THE MAIL (2 DAYS AFTER THE CAR WAS TOWED). STRANGELY THE LETTER WAS DATED "MAY 30, 2017." THIS IS COMPLETELY UNACCEPTABLE. I AM JUST GRATEFUL THAT I WAS NOT ON THE HIGHWAY; WHICH IS WHERE I WAS HEADED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003323July 6, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL POPPING NOISE. THE VEHICLE WAS TAKEN TO ALL STAR KIA OF BATON ROUGE (LOCATED AT 5740 SIEGEN LANE BATON ROUGE, LA 70869 225-490-7604) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,477.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003403July 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED BACK AND NECK PAIN, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED AT 800-333-4542 AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNAWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE REPRESENTATIVE FAILED TO CALL BACK AS PROMISED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11003026July 5, 2017
STRUCTURE
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THE VEHICLE WAS TAKEN TO DULLES MOTORCARS LOCATED AT 107 CATOCTIN CIR SE, LEESBURG, VA 20175, PHONE NUMBER: (703) 777-7077, FOR A ROUTINE OIL CHANGE AND SAFETY INSPECTION, THERE IT WAS INFORMED BY THE TECHNICIAN OF SEVERE CORROSION AND CRACKS IN THE SUB FRAME AND THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE HAS BEEN AT THE DEALER FOR SEVERAL WEEKS WITHOUT REPAIRS BEING COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003182July 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. UPON ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO KIA OF PORTLAND (307 NE BROADWAY ST, PORTLAND, OR 97232) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED AGAIN TO KIA OF PORTLAND WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC AGAIN. KIA OF PORTLAND STATED THAT THEY WOULD REPLACE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE), BUT THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002791July 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. WHILE DRIVING 55 MPH, THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO HUTCHINSON KIA (3931 RIVER PL DR, MACON, GA 31210) WHERE THE DEALER STATED THAT IT WOULD BE AT LEAST A MONTH BEFORE THEY COULD INSPECT THE VEHICLE. THE VEHICLE WAS THEN TOWED TO JEFF SMITH KIA (103 IFFIE RD, PERRY, GA 31069) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE ISSUE LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY COULD NOT YET REPAIR THE VEHICLE DUE TO OTHER VEHICLES NEEDING THE SAME REPAIR. THE DEALER COULD NOT PROVIDE A TIME FRAME FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002704July 2, 2017
ENGINE
I BOUGHT MY CAR 6 MONTHS AGO, I HAVE PERFORMED ALL REQUIRED MAINTENANCE FOR THE VEHICLE AND AT 17,000 MILES THERE WAS A TICKING SOUND WHILE I WAS DRIVING ON A BUSY ROAD WITH MY HANDICAPPED MOTHER. THERE WAS A LOUD NOISE AND I THOUGHT I BLEW A TIRE, THE ENGINE SEIZED UP AND I WAS IN THE MIDDLE OF THE ROAD, I HAD TO CALL EMERGENCY ROAD SERVICE TO GET MY MOTHER AND I SAFELY HOME. AFTER GETTING THE VEHICLE TOWED TO THE KIA DEALERSHIP I AM TOLD THE ENGINE IS NEEDING TO BE REPLACED BECAUSE A ROD WAS THROWN THREW THE MOTOR. WE WERE VERY LUCKY THAT NEITHER ONE OF US WAS INJURED WITH THIS INCIDENT HOWEVER OTHERS MAY NOT BE SO LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002529June 30, 2017
ENGINE
THIS IS NOT A COMPLAINT. I SIMPLY WANT TO INFORM YOU THE RECALL NOTICE YOU SENT ME REGARDING THE METAL DEBRIS IN MY ENGINE WAS FIXED OCTOBER 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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