Kia Optima Complaints

7,843 consumer complaints on file.

#11472405July 5, 2022
STRUCTURE:BODY
Delamination of the white pearl paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472409July 5, 2022
ENGINE
The contact owns a 2014 Kia Optima Hybrid. The contact stated while driving approximately 35 MPH, the engine seized without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000. The contact stated that the dealer and the manufacturer were notified but refused to help with the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472244July 3, 2022
ENGINE
My 2011 Kia Optimas engine light started flashing and the car lost all power and had no RPMS over 1000-2000. I took it to the dealership where I was told it had a code P1326 and they replaced a knock sensor. The same day that I picked my car up from them I was going down the interstate and it shut completely off and wouldn’t crank. I had it towed back to the dealership where they said I would most likely need a new engine. A few days later they call and say the engine won’t be covered under the recall because of some hose they claim was leaking for the cooling system. They said it now had a blown head gasket which I’m not sure how because it never ran hot. This is absolutely ridiculous for customers to deal with so many delays and problems just to get the repairs on their vehicle that Kia has agreed to make. If my vehicle needed a knock sensor then obviously the damage to the motor is because of faulty manufacturing of parts and I shouldn’t have to pay for a new motor!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472081July 2, 2022
ENGINE
As I was driving my 2014 Kia Optima the engine light turned on and started flashing. Within seconds of that the oil light and battery light turned on and my car started slowing down and thankfully I was able to put pull over. As soon as I pulled over my car turned off and I was unable to turn it back on. I have keep my vehicle up to date with all the recalls and maintenance. My vehicle was inspected by a local mechanic and stated that the engine was seized and engine needed replacement. My vehicle hasn’t reached the 100,000 miles yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471930July 1, 2022
ENGINE
Excessive oil consumption shaking of vehicle oil light not turning on. Vehicle shutting off not starting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472011July 1, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated before the vehicle lost motive power and stalled. The vehicle was taken to an independent mechanic who diagnosed that the catalytic converter was faulty and needed to be replaced. The catalytic converter was replaced however, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471710June 30, 2022
ENGINE
My car stopped working, i towed it to my Mechanic they said the engine quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471713June 30, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
When the fuel smell occurred i contacted my dealer and was told about a recall i have been complaining about the smell before i received my second recall paper the car was smoking and stopped working eventually and i've been without a car and unable to use my vehicle while having to maintain payments on it im am not sure why i have to pay for a problem that was spotted early on but due to neglect and unclear solutions i have wasted money on rentals and been left with no answers my check engine light was flashing i was unable to get a inspection sticker and was told it was due to the gas smell
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471884June 30, 2022
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My car has been having a check engine light on for over 9 months now and it cannot pass the smog test and when connected to the scanner it gives the code 0449 and B1347. I have tried to fix the EVap leak and the code still comes out and the airbag light is always on now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471297June 28, 2022
ENGINE
When driving this vehicle in heavy rain Critical Error Code P1326 comes on limiting the speed to 62 MPH and slow acceleration. This has happened 6 times. Two of those times I took to a KIA Dealer. One said they replaced parts and fixed - but still have issue and one did nothing but download software to get ride of code. The other 4 Auto Store has reset code which they should not be doing and sometimes say no. This has happened 6 times since I have owned the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471314June 28, 2022
ENGINE
On 6/5/2022 my vehicle broke down and had to be towed. On Monday 6/20/2022 I took my vehicle to the Colonial Kia dealership in Chester Virginia. On Wednesday 6/22/2022 I got a call from the dealership saying I would need a new engine and the problem with my vehicle was a part of the large Kia engine settlement. But that Kia denied my claim to get my car fixed and paid for by KIA because I did not get a previous recall fixed. (recall # 21V331). My car is not drivable and Kia is liable for it because of the KIA engine Settlement. I never received any information in the mail about the above stated recall on my vehicle so therefore I had no idea it had to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471407June 28, 2022
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that the vehicle was experiencing an excessive drop in the oil level. The contact had taken the vehicle to the dealer who diagnosed the vehicle and determined that the fuel injector needed to be cleaned; however, that service had not been completed. The failure persisted. The contact stated that while attempting to start the vehicle, the vehicle failed to start-up. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471432June 28, 2022
ENGINE
Check Engine Light started FLASHING on and off constantly. The car started to have a hitch and felt like it had less power. I had the code checked and it had a code of P1326. This appears to be an issue with the engine and could be quite serious.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471121June 27, 2022
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
All 4 windows in my car has dropped down and won't go back up. Have to put a car cover over it to keep it from raining in it or to keep anything else out of it. I rarely rolled my windows down in this car every since I have purchased it and all of a sudden all the windows just drops down. This is a defect on the company part and not mine and i want to find out why I never received a recall letter to this effect for I have seen and read that there were cars recalled for the same problem that I am having with mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471234June 27, 2022
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving 65 MPH and driving over a pothole, the vehicle stalled with several unknown warning lights illuminated. The contact was able to restart the vehicle and continued driving however, the failure reoccurred twice while driving over a speed bump. The dealer was notified of the failure and informed the contact that she needed to pay a diagnostic fee as the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471063June 26, 2022
ENGINE
Car is at Kia dealership waiting from an approved from Kia manufacturer due to car having issues with oil in radiator and reservoir coolant, engine damage, car mileage is 91567 Location kia downtown Car unsafe to drive? I have complained to kia so many times and it looks like my records disappeared from ever getting to NHTSA or the manufacturer due to save money or not trying to fix the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470848June 24, 2022
ENGINE
The contact owns a 2017 Kia Optima. The contact stated after the oil was changed at 1,200 miles, the vehicle stalled and there was an excessive oil consumption failure. The contact replaced the oil more times than the manufacturer recommended interval. The oil warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed of an excessive oil consumption failure with the Hybrid models only. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470677June 23, 2022
ENGINE
We have had numerous problems with the engine. There was a recall on these engines for 2011 - 2014 models. The problems have not been corrected. We've now been told we need a new engine. Do we have any recourse/relief since KIA continues to sell cars with engine problems? What can be done?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470683June 23, 2022
STRUCTURE:BODY
PAINT IS CHIPPING ALL OVER THE CAR HOOD, TRUNK SIDE OF WINDOW, ETC. ESTIMATE HAVE BEE SENT AND PICTURES. HAD PROBLEM APRIL2021. AND HAD HOOD PAINTED NOW IT IS DOING IT AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470690June 23, 2022
UNKNOWN OR OTHER
Rapid delamination of paint including severe chipping and paint bubbles. Car was inspected at an auto body shop who provided the final determination of this issue as well as provided clarity that this is a known Kia issue. Kia is refusing to handle this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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