Kia EV6 Complaints (2022)

279 consumer complaints on file.

#11612680September 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact stated while driving at an undisclosed speed, a message was displayed "Stop the car, check electrical system" and the vehicle experienced a loss in motive power. The contact stated that the vehicle was serviced at a local dealer under NHTSA Campaign Number: 24V200000 (Electrical System); however, after one day, a message was displayed "Stop the car, check the electric system". The vehicle was towed back to the same local dealer for repair; however, the contact was advised that the recall repair might have damaged the vehicle and the contact would have to seek further repairs at another local dealer. The vehicle was not repaired due to the costs of the repairs and towing. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610753August 25, 2024
ENGINE, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
On multiple occasions, while driving on the freeway, the vehicle experienced a clunking noise and complete loss of propulsion. Safety was put at risk as the vehicle had to navigate off to the shoulder of the freeway at a speed significantly slower (due to no acceleration available) than traffic with reduced braking capability. Once on the shoulder the vehicle needs to be turned off then on again then it functions as normal. Due to the intermittency of the issue, the dealer was not able to reproduce the problem, therefore they will not fix it. When the issue occurs, there are no warning messages on the display. The dealer has stated there are no error codes stored in the computer. This issue seemed to go away after an ICCU fix was applied, but came back after the ICCU recall was recently applied. This incident has occurred on the following dates: On freewayFeb 2023 On FreewayJune 2023 On FreewayJuly 7 2023 On FreewayJuly 20 2023 On FreewayJune 26,2024 On FreewayAugust 20,2024 3:13 PM On FreewayAugust 24, 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609413August 19, 2024
STRUCTURE:BODY
The sunroof glass exploded on a hot day while my wife and I were in the car traveling 55 mph with the air-conditioning on. The remaining glass edges were flared up and outward. The sunroof glass was fully closed and the cloth sun shade covered the glass. It was either improperly installed or the materials could not withstand the heat. Nothing impacted the glass. The glass could have cut & injured us badly or blinded us, causing an accident with another vehicle or property. I felt this was a manufacturer's defect, but Kia denied us a warranty repair. I have pictures of the large hole in the middle of the glass. The vehicle was driven to the dealer where it was available for inspection. My insurance was notified. There was no warning or symptoms of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606282August 3, 2024
ELECTRICAL SYSTEM
Originally this 2022 Kia EV6 on the dashboard was showing 225-230 miles at 100% charge. Then the dashboard charge at 100% showed only 180 miles. I got the Recall Notice about this matter, took it in to the Kia dealer. They did a software download and then the dashboard charge at 100% showed 195 miles. I took it back and Kia did another software download, then the dashboard charge at 100% showed 205 miles. Kia declared my EV6 was fixed. I have driven it only 10,000 miles !!!! The software download did NOT fix the problem because it is still not showing the pre-software problem charge at 225 miles. This is a 10% loss of range
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596531June 25, 2024
ELECTRICAL SYSTEM
Closest Kia dealership Jim Marah Kia refuses to do recall on my vehicles. KIA corp refuses to tow vehicle to next nearest KIA dealership which is Findlay KIA. Claims warranty says “ nearest “, which is Jim Marsh who refuses to do maintenance .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596194June 24, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact stated that while the vehicle was parked, the vehicle failed to start as needed. There were no warning lights illuminated. The contact stated that the local dealer was contacted for assistance and a technician arrived at the location and recharged the battery; however, the failure persisted. The contact related the failure with the NHTSA Campaign Number: 24V200000 (Electrical System); however, the parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,050. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591487May 30, 2024
ELECTRICAL SYSTEM
The 12v battery in my vehicle failed due to the known ICCU issue. The dealership has the battery and has since replaced it. I do not know if they keep it for their records or not. My family's safety was put at risk due to the unpredictable timing of the failure, we were parked (thankfully) but there was a massive thunderstorm headed our way and we had to hunker down while waiting for a tow truck and a ride. This issue has been reproduced & confirmed by dealerships and other EV6 users (check [XXX]). The vehicle has been inspected by the dealership but no others at this time. There was no warning that the battery was about to fail, we were out at a park for the day and got in at the end when we tried to turn on the vehicle - it gave us an error "12v battery critically low" and then turned off. Kia has issued a recall for the ICCU, but not covered under this recall is the 12v battery which the ICCU causes to fail early. A bad ICCU (Integrated Current Control Unit) can decrease the lifespan of a 12V battery in several ways: Improper Charging Voltage, Inconsistent Current Flow, Battery Drain, Heat Generation, & Inaccurate State of Charge Monitoring. Kia is fixing the cause of a battery failure but not the battery itself. Thankfully we were parked when the battery failed (no longer will hold a charge) but this is a huge risk and should also be covered in this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589251May 17, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact stated while driving 40 MPH, the vehicle decelerated unintendedly to 25 MPH. The message " Stop Vehicle and Check Power Supply" was displayed. The contact attempted to drive to the residence; however, the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 24V200000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588309May 12, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Several months ago, a bit of road debris hit the front grill and broke a piece off. Soon after that I began receiving messages of 'check vehicle electrical system', 'active air flap warning', and another that at this point I do not recall. The overall repair cost nearly $6,000. An employee at Emich Kia reported that there were two other 2022 Kia EV6 cars that came in for the same repair. The employees exact words, "This is a design flaw that they have fixed for the newer models." I am reporting this because I also believe that it is a design flaw. Why put so much plastic on the lower front grill that can be easily broken?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588036May 10, 2024
ELECTRICAL SYSTEM
In April 2024 my Kia EV6 unexpectedly didn’t start. I jump-started the car and I brought the car to the Kia dealership where I bought the car, Arapahoe Kia, at 9701 E Arapahoe Rd, Centennial, CO 80112. I brought my car in on [XXX], and explained that my car didn’t start, seemingly for no reason. They inspected the car and later that day the dealership gave the car back to me and told me they couldn’t find any problems. I argued with them, I tried to explain that there was obviously something wrong for the car to just not start for no reason. They again told me there wasn’t a problem with the car. On [XXX], the car failed to start again. I jump started it again. The Kia app on my phone then informed me that my car might be subject to a recall, and that’s when I learned about recall SC302. This recall is due to a problem involving the 12 volt battery. I feel my car obviously experienced the same problem that the recall was meant to address, I brought my car to the dealership AFTER the recall was issued, and the dealership didn’t fix the problem, and the dealership apparently didn’t know about the recall. I feel like the dealership’s complete failure to address this recall problem put my life in danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585851April 29, 2024
ELECTRICAL SYSTEM
The vehicle underwent replacement of its ICCU in July-August 2023. I was without the vehicle for 4+ weeks. last week the car flashed a warning to immediately stop and check the power supply (with no instructions on how to do that. ). Was advised both by dealer and Kia not to drive, but to get it to the dealer for service. The following day the vehicle was completely dead. The vehicle (my only transportation) was towed as advised and is once again at Kia service while I’m currently without a vehicle. Was told the ICCU is the likely problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585786April 29, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact stated that the vehicle was not charging properly, and the battery was draining very quickly. The vehicle was taken to a dealer but was not diagnosed; however, a software update was completed. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585129April 25, 2024
ELECTRICAL SYSTEM
The 12v battery indicates low voltages and car shuts down and cannot start. Even after replacing the battery at the dealer, the battery failed after 4 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584665April 23, 2024
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
On April 13, 2024, when I started my vehicle, the instrument cluster immediately flashed the following warning msg surrounded by a flashing red circle: 12V Battery Very Low Stop Safely I turned the vehicle off, waited a few seconds and when I started it again the message did not appear. I contacted KIA USA and received a Recall Inquiry Case #. On April 18th, when I started my vehicle the same 12V Battery Very Low, Stop Safely msg displayed. It did not disappear upon restarting. Within 5 mts ALL the electrics were dead, including the instrument cluster AND the parking/emergency brake control AND the Vehicle Start On/Off button. I am very fortunate I was not driving on the highway when this occurred. Ditto for other drivers. My vehicle had to be towed to my dealer/service center. The tow service jumped the 12V battery and was able to drive it up on the flatbed. Today (April 23rd), my dealer/service center representive informed by the 12V battery tested okay, and the vehicle diagnostics they ran have not revealed any issues with the vehicle electrical system. They have been unable to reproduce or confirm the problem so far. My vehicle is still at my dealer/service center. What occurred is identical to the issues identified in the NHTSA Recall No: 24V-200 & KIA Recall No: SC302.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583195April 15, 2024
UNKNOWN OR OTHER
WHen charging in warmer weather using a Level 2 charger, the charging connector heats up causing the vehicle to suspend charging. Vehicle does resumes charging and then stops again minutes later. Brought up to dealer who installed software update in 2023 yet the problem persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580216March 30, 2024
VISIBILITY/WIPER, ELECTRICAL SYSTEM
While driving at night under raining conditions with the auto highbeam enable the Kia’s HUD will get so bright at times that will white out the drivers view making nearly impossible to see. Kia’s is refusing the fix the issue because they can’t replicated even with a video I provided and I even found another persons video on YouTube, as well as several owners on a forum complaining about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579967March 28, 2024
POWER TRAIN, ELECTRICAL SYSTEM
After starting the vehicle and beginning to back out of a parking space, a loud pop was heard from the rear of the vehicle. Immediately, a "Check vehicle electrical system warning" appeared on the dashboard, followed by "Stop vehicle and check power supply". While attempting to drive to a safe location, a continuous warning began to sound along with a dashboard warning to stop immediately. The speed of the vehicle was limited which could have caused an accident when driving on public roads. The vehicle was towed to the dealership where it is waiting for diagnosis. During the tow, the vehicle was unable to move under its own power. The symptoms appear to represent a failure of Integrated Charging Control Unit (ICCU) (NHTSA Campaign Number: 24V200000). There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578756March 21, 2024
ELECTRICAL SYSTEM
Heard a loud pop noise as I was driving. Check Electrical System warning immediately flashed on the dash and vehicle slowed down while I was driving. Moments later, vehicle entered "turtle mode" allowing for restricted speeds. Vehicle then flashed error message about 12V battery having low charge. Vehicle continued to reduce maximum speed until it came to a stop minutes later. No previous symptoms and all TSBs and recalls had been performed on the vehicle. Tow truck was necessary to get the vehicle to a dealer. Vehicle currently with the dealer awaiting assessment and diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577549March 15, 2024
ELECTRICAL SYSTEM
Premature failure (23 months) of the 12 volt battery Dealer unwilling to replace battery under 3-year warranty Vehicle taken to dealership - supposedly submitted to tech support under case# 16248382 (see attached)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577024March 12, 2024
ELECTRICAL SYSTEM
12v battery died suddenly, prematurely, and unexpectedly while driving at highway speeds. All vehicle safety functions failed and car immediately lost all power. Was able to pull over safely at which point vehicle shut it self off and would not start again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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