Kia EV6 Complaints (2024)

71 consumer complaints on file.

#11640019January 31, 2025
ELECTRICAL SYSTEM
ICCU and fuse failed while I was driving in the snow. Heard a thunk in the rear and Check electrical system came on screen. I had power to be able to drive the car home a few miles. SC327 recall software fix had been applied already over a month before this, but during that recall I was not advised to replace the ICCU. It failed right after putting the car into Snow mode. Was driving 20mph, auto regen braking on. Stop vehicle and check power supply message came on. Original 12v battery still on the car, never had issues with that. Most charging done at 9.6 kW level 2. Dealership reproduced the problem and has now replaced the ICCU and fuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636530January 17, 2025
ELECTRICAL SYSTEM
I was coming home from work on 1/13/2025 and got an alert. a red circle saying pull over and check the electrical system. when i pulled over the best i could the car went dark. i called Kia for road assistance and they dispatched a tow to the dealer. the next day the dealer called and told me the ICCU needs to be changed and arranged a loaner car for me. The Dealer has been very helpful throughout this ordeal thus far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631339December 18, 2024
SERVICE BRAKES
While driving in the rain, the vehicle failed to decelerate and brake efficiently. There were two event this morning (12/18/24). 1. Approaching a red light with Regen braking set to lvl 3 the car failed to slow after removing my foot from the accelerator. Quickly i began applying braking force with the brake pedal, but there was no change in the vehicles speed. Finally I firmly forced the brake pedal to the floor and the car came to a quick stop with ABS kicking in. Thinking that some of the sensors may have been affected by the wet road conditions, i disabled regen/ self braking. 2. With regen set to zero I began approaching slower traffic in a bend on the highway. When i saw brake lights ahead i began to brake and the pedal did not respond. It wasn't firm, nor soft just "regular". Knowing that i had distance to avoid collision, i let off the brake then applied again. This time-still nothing. I'm running out of space now so I quickly jab the brakes, activating abs, and avoiding the rear end of the pickup in front of me. I have yet to take the car to the dealership as they don't open until 9am (currently 7:44 am). I fear that they will not be able to replicate problem unless it is still raining when i arrive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627875November 28, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627533November 26, 2024
VEHICLE SPEED CONTROL
In NORMAL driving mode, when I fully depressed the acceleration and quickly release, the vehicle continues accelerating . I almost crashed into the car in front of me in stop and go traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626148November 19, 2024
ELECTRICAL SYSTEM
I've had to have my rental car jumped 3 times now, the check engine light has been on since I rented it, had to be reset and is now back on. I believe it's the 12v battery, it pops up warnings of battery discharge almost daily. All 3 times it was shut off and when I went to start it, it wouldn't turn on, 3 seperate people have jumped it for me now in 3 different locations, the last one being while I was working and had to end the delivery because my car would not start so I am now unable to work as they have paused my deliveries until my account is reviewed. I am putting the first date I noticed the check engine light, which was the day I rented the vehicle. The not starting has happened on the following dates: [XXX], [XXX] and today [XXX]. I recall noticing the battery discharge warning for the first time around the beginning of Oct, maybe closer to mid October. I rented it from hertz Uber rentals in Phoenix, AZ so I could work doing deliveries and rides. I have had it jumped twice in Phoenix and once in Prescott, AZ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623843November 6, 2024
UNKNOWN OR OTHER
The exterior rear-view mirrors on my car do not have detents to hold them in place in the deployed position. All side-view mirrors have such detents. The mirror assembly is held in place such that the mirrors remain aimed where the driver sets them. If the mirror experiences a significant force from, say a person walking into them, the detent releases and the mirror folds back against the car, avoiding damage. On my car and other affected cars, these detents are not present and the force of closing the car doors, wind from high-speed driving, or even a bumpy road can cause the mirrors to move from their intended position, causing the driver to misjudge the position of other vehicles, an obvious safety hazard. Posts on online forums dating back to 2022 report this issue, and by simply examining mirrors on a reasonable-sized sample of Kia Ev6s, it's obvious that this is a widespread issue. Online posters have reported that Kia dealers have denied the existence of the issue by claiming that "it's designed to be this way." My own dealer also made such a claim. I was unable to find a single vehicle, Kia or otherwise, other than 8 samples of EV6s that exhibited this behavior. This defect appears to only affect EV6s that do not have electrically-folding mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614326September 12, 2024
STRUCTURE:BODY, SERVICE BRAKES
When washing my car at an automated car wash my brakes failed when exiting the facility. When the wash was completed it gave me the approval to leave. I tapped on the gas pedal to get the car moving slowly. The car started to move down the ramp and when I applied the brakes there was no response. I pumped the brakes several times but they did not engage. I tried to hit the parking brake and shift into reverse and nothing happened. I finally had no choice but to hit a wall to keep from hitting a vehicle. I did contact the dealership and they were non responsive. They indicated they had never heard of a wet brake issue on this vehicle. I provided them with several statements from the EV6 Forum. My vehicle had less than 600 miles on the odometer.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11581937April 9, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I leased a 2024 Kia EV6 on 1/27/24. On 2/22/24, twenty-six days after leasing the vehicle and an odometer reading of 616 miles, while on Washington state highway 903 there was a pop sound, the car slowed, and stopped displaying a “Check electric vehicle system” error. Due to the pop sound, we pulled over and barely made it off to the side of the highway before losing forward momentum. If this happened on a crowded freeway, the vehicle could have been disabled in a traffic lane. After 39 days, the dealer's service department found that inverter was "burnt and charred showing evidence of a fire in the system" and that the fire "potentially damaged the rear drive unit".
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11580158March 29, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM, STRUCTURE:BODY
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11576939March 12, 2024
POWER TRAIN, ELECTRICAL SYSTEM
8 days after purchase from dealer, new vehicle, it went into "zombie" mode. Electrical system for radio, climate, lights, etc. all worked but it wouldn't come out of park or neutral. The online app kept saying there were no mechanical problems even though it was "dead in the water" and couldn't be moved. Then the electronic parking brake engaged so it could not be towed. It had less than 400 miles, had been working fine in the prior 7 days. Stopped at Home Depot, when I came out it entered zombie mode, and it couldn't be moved or put into gear. Even though it was in neutral at times the electronic parking brake kept it from moving. I was told today it was a "front inverter" and Kia had to approve repairing it????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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