Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11100553June 8, 2018
STEERING
BRAND NEW JEEP WRANGLER UNLIMITED SPORT JL EXHIBITS POOR HANDLING/STEERING ON HIGHWAYS. VEHICLE "WONDERS" ALL OVER THE LANE. IT REQUIRES CONSTANT STEERING WHEEL INPUT TO MAINTAIN A STRAIGHT LINE. I TEST DROVE 3 SEPARATE MODELS AND ALL OF THEM EXHIBITED THIS BEHAVIOR. I REPORTED MINE TO JEEP AND WAS TOLD "THERE ARE NO ISSUES OR FIXES REPORTED AT THIS TIME." I'VE OWNED SEVERAL JEEPS IN THE PAST, NONE OF WHICH WONDERED ALL OVER THE ROAD LIKE THIS. I BELIEVE THERE IS AN ISSUE WITH THESE NEW JL MODELS THAT NEEDS INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099966June 5, 2018
STEERING
HAVING ISSUES WITH STEERING COMPLETELY LOCKING UP WHEN DRIVING. NOTICE THE EFFECT WHEN DRIVING FAST AND SLOW. ALSO, YOU CAN HEAR A CLICK FROM THE STEERING COLUMN WHEN TURNING PAST THE CENTER ALIGNMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099446June 3, 2018
VISIBILITY/WIPER
BACKUP CAMERA FAILS TO WORK 100% OF THE TIME. BLUE SCREEN ONLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099250June 1, 2018
STEERING
STEERING NEARLY LOCKS UP WHILE DRIVING IN HOT WEATHER. DRIVING ON WINDY ROADS THE WHEEL FIGHTS ME WHILE TURNING ONLY TO LET GO CAUSING ME TO SWERVE. IT'S THE WORST ON HOT DAYS WITH THE TRUCK FULLY WARMED UP (MID 80'S, AC ON). THE STEERING ISSUE HAPPENS IN BOTH DIRECTIONS BUT FEELS LIKE STRONGER RESISTANCE GOING LEFT. ALSO HAD A SCARE WHEN THE WHEEL GOT STUCK GOING BACK TO CENTER AFTER MAKING A RIGHT TURN. THIS ALMOST FORCED ME INTO THE WOODS WITH MY DAUGHTER IN THE TRUCK. CHANGING LANES AND GENTLE CURVES ON THE HIGHWAY ARE ALSO SCARY. I'VE HAD THE TRUCK FOR LESS THAN 2 WEEKS AND I'M GETTING INCREASINGLY MORE NERVOUS TO DRIVE IT. SUMMERS COMING, MEANING LOTS OF HOT DAYS AND THAT'S WHEN IT'S BAD. HAS HAPPENED SEVERAL TIMES ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098878May 30, 2018
STRUCTURE:BODY
WHILE DRIVING IN HIGH WINDS, HOOD FLUTTERS.....RISES UP ABOUT 1/2-1 INCH DUE TO STRETCHING OF HOOD CLAMPS. WHILE IT HASN'T BROKE, I HAVE READ OF IT BREAKING ON JEEP FORUMS. I WOULD THINK OVER TIME WITH SOLAR EXPOSURE, TEMPERATURE CHANGES AND REPEATED STRESS, THE POSSIBILITY OF FAILURE WOULD BE GREAT. I WAS IN NEW MEXICO IN HIGH WIND CONDITIONS AND TWO LANE HIGHWAYS WITH TRUCKS COMING BY AT HIGH SPEEDS SO ADMITTEDLY THE WORST CONDITIONS, BUT IT DOES NOT SEEM LIKE A SAFE SYSTEM. THE SINGLE METAL CENTRAL LATCH DOES NOT SEEM LIKELY TO HOLD IF THE SIDE PLASTIC/RUBBER CLAMPS FAIL. AT HIGHWAY SPEEDS, THIS COULD BE CATASTROPHIC. REGARDLESS, IT IS DISTRACTING TO THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098244May 28, 2018
VEHICLE SPEED CONTROL
CRUISE CONTROL "ON" AT APPX. 55 MPH - HAD TO BRAKE DUE TO TRAFFIC - BUT, CRUISE CONTROL REMAINED "ON" - ONLY HEAVY BRAKING EVENTUALLY STOPPED VEHICLE - CRUISE CONTROL WAS "FIGHTING" THE BRAKES - BRAKES "WON" THAT BATTLE. TOOK IT TO DEALER WHO COULD NOT FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097747May 24, 2018
STEERING
POWER STEERING APPEARS TO BE MOMENTARILY LOCKING UP OR FAILING WHILE THE VEHICLE IS IN MOTION AT SPEEDS OVER 30 MPH. HAVE EXPERIENCED THE ISSUE NUMEROUS TIMES WHILE DRIVING ON ROADS WHICH CURVE TO THE LEFT. THE STEERING WHEEL SUDDENLY BECOMES VERY STIFF AND NEARLY IMPOSSIBLE TO TURN TO THE LEFT. THEN, ALL OF A SUDDEN, IT RELEASES CAUSING THE VEHICLE TO SWERVE TO THE LEFT. THIS HAS HAPPENED ON CITY STREETS GOING 30-50 MPH AND ON HIGHWAYS GOING 60-75 MPH. SAID OCCURRENCES HAPPENED SEVERAL TIMES IN THE LAST MONTH, THE LAST ONE BEING YESTERDAY ON 5/23/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097596May 23, 2018
ELECTRICAL SYSTEM
BACKUP CAMERA NOT DETECTED. STARTED AS INTERMITTENT PROBLEM, BUT IS NOW FULLY NON-FUNCTIONING. DISPLAY SAYS "UNABLE TO CONNECT TO BACKUP CAMERA". SEEKING DEALER HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096641May 17, 2018
STEERING
AFTER HAVING THE VEHICLE ONLY 300 MILES I EXPERIENCED MY STEERING LOCKING UP WHILE GOING 70 ON A SLIGHT TURN. I TOOK MY FOOT OFF THE GAS PEDAL AND APPLIED THE BRAKE AND THEN THE STEERING WENT BACK TO NORMAL. I'VE EXPERIENCE THIS ONE OTHER TIME AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME BUT HAVE A HARD TIME RECREATING THE CONDITIONS WHERE IT HAPPENS. *TT UPDATED 9/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094138May 16, 2018
ELECTRICAL SYSTEM, ENGINE
UNINTENDED ACCELERATION: BOUGHT A 2018 JEEP WRANGLER RUBICON ON 14 MAY 2018. ON 15 MAY 2018, I BROUGHT IT TO THE CAR WASH. AFTER PULLING OUT OF THE CAR WASH ONTO TO ADJACENT ROAD, VEHICLE ACCELERATED WITHOUT ANY INTERACTION FROM MYSELF. I PRESSED THE BRAKES AND THE VEHICLE CONTINUED TO REV THE ENGINE AS I RELEASED THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. I CONTINUED TO TAP AND THEM SLAM THE BRAKES TO BRING THE VEHICLE TO A HALT. ON THE VEHICLE SCREEN, IT INDICATED SOMETHING ALONG THE LINES OF "ELECTRONIC THROTTLE REQUIRES SERVICE" AND HAD THE ICON FOR THE "STOP-START" FEATURE AS DISABLED WITH AN EXCLAMATION POINT. AFTER GETTING THE VEHICLE UNDER CONTROL AND OUT OF TRAFFIC, I WAS ABLE TO CYCLE THE ENGINE BY POWERING OFF. THE PROBLEM DID REPLICATE. BUT I BROUGHT IT DIRECTLY TO THE DEALERSHIP, WHERE THEY DIAGNOSED FAULTS (BUT UNAWARE OF THOSE FAULTS.) I RECEIVED POOR SERVICE FROM GATOR CHRYSLER JEEP WHO SAID THEY'D LOOK AT IT BUT IT WAS MOST LIKELY A CRUISE CONTROL ISSUE (NOT TRUE AS THE VEHICLE STARTED UNDER 20 MPH AND TAPPING THE BRAKES DID NOT STOP THE ACCELERATION.) VEHICLE IS CURRENTLY BEING EXAMINED AT BONIFACE-HIERS JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094164May 16, 2018
STEERING
THE CAR'S STEERING LOCKS UP AND BECOMES DIFFICULT STEER UNTIL THE DRIVER PULLS HARD TO A DIRECTION, THE STEERING ALMOST FEELS LIKE IT'S LOCKED AND THE HARD PULL BREAKS IT LOOSE. ON A FEW OCCASIONS IT FORCES THE CAR TO JOLT AS IF YOU ARE TRYING TO OVERCORRECT. THIS HAPPENS AT FREEWAY SPEEDS. HERE IS A LINK OF ANOTHER DRIVER EXPERIENCING THE SAME PROBLEM. HTTPS://YOUTU.BE/BTOLEZ3UJGI I AM TAKING MY CAR BACK TO THE DEALERSHIP TO HAVE IT LOOKED AT. *TT UPDATED 8/16/18*JB UPDATED 9/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096401May 16, 2018
STEERING
MY NEW 2018 JL MODEL JEEP WRANGLER UNLIMITED SPORT WITH LESS THAN 3,000 MILES HAS HAD THE STEERING WHEEL LOCK UP 4 TIMES NOW WHILE DRIVING AND THE WHEEL WILL NOT TURN. INCREDIBLY DANGEROUS AND SOMEONE IS GOING TO GET INTO A VERY BAD ACCIDENT. I HAVE READ ON THE JEEP FORUMS AND THIS IS HAPPENING TO OTHERS WITH THE NEW 2018 JL MODELS THIS HAS HAPPENED ALL 4 TIMES WITH VEHICLE IN MOTION AND AT DIFFERENT SPEEDS!!! 20 MPH THE LOWEST AND AT 70 MPH NOT GOOD IF YOU CAN'T TURN WHEEL IT'S ONLY A MATTER OF TIME!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093877May 15, 2018
POWER TRAIN
VEHICLE WAS PARKED AND WOULD NOT ENGAGE INTO A GEAR. I TURNED OFF AND RESTARTED AND WAS ABLE TO GET INTRO GEAR, AND ENGINE LIGHT WAS ON, IT WOULD NOT GET OUT OF 6TH GEAR, BROUGHT TO DEALER AND THEY SAID TRANSMISSION NEEDED A RE FLASH, AND IT WAS GOOD, NEXT DAY IT WOULD NOT GO INTO GEAR, I SHIFTED TRANSFER CASE FROM 2H TO 4H BACK TO 2H AND ENGINE LIGHT WAS ON, I WAS ABLE TO DRIVE TO DEALERSHIP. I WAS TOLD THAT THEY ARE PUTTING IN A NEW TRANSMISSION AND AM WAITING FOR COMPLETION. I DO NOT FEEL SAFE WITH THIS VEHICLE AND AM LOOKING FOR A BUY BACK FROM MANUFACTURE, VEHICLE ONLY HAS 1,500 MILES ON IT. *TT UPDATED 9/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093915May 15, 2018
STEERING
AFTER TURNING THE STEERING WHEEL STRAIGHT AFTER A LEFT TURN, JUST BEFORE IT HITS THE 12 O'CLOCK POSITION, THE POWER STEERING LOCKS UP OR RESISTS. DOES NOT HAPPEN ALL THE TIME, MOSTLY WHEN THE ENGINE IS AT FULL OPERATING TEMPERATURE. SOMETIMES THE RESISTANCE IS STRONG WHERE IT CAN CAUSE YOU TO FIGHT IT AND OVER CORRECT. I CAN HERE A CLUNKING SOUND THROUGH THE STEERING WHEEL THAT ORIGINATES AT POWER STEERING MOTOR. THIS CLUNKING DOES NOT HAPPEN WHEN THE ENGINE IS COLD, ONLY WHEN THE ENGINE IS HOT AND WHEN I'M EXPERIENCING THIS PROBLEM. *TT UPDATED 9/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093797May 14, 2018
STEERING
STEERING/WHEELS FREEZING WHEN TURNING (MOSTLY RIGHT), MULTIPLE DATES WITH LATEST DATE LISTED BELOW *TT VIN NOT VALID UPDATED 9/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092815May 10, 2018
STEERING
NEW VEHICLE WITH 300 MILES ON ODOMETER EXHIBITED VAGUE STEERING AND WONDERED BACK AND FORTH ALL OVER THE ROAD. REQUIRES CONSTANT STEERING WHEEL INPUT TO DRIVE IN A STRAIGHT PATH DOWN THE HIGHWAY. TIRE PRESSURES ARE ALL SET TO SPECIFICATIONS. TEST DROVE TWO ADDITIONAL IDENTICAL MODELS AND HAD THE SAME EXPERIENCE. FOUND MANY REPORTS FROM OWNERS ONLINE OF THE SAME PROBLEM. THE STEERING/HANDLING IS VERY DISCONCERTING ON THE NEW WRANGLER JL MODELS. AFTER ONE MONTH WITH THE VEHICLE, DRIVABILITY HASN'T IMPROVED. HAVE NOTIFIED JEEP DIRECTLY VIA THEIR WEBSITE AND SOCIAL MEDIA REPRESENTATIVES. WILL BE DISCUSSING ISSUE WITH MY DEALERSHIP IN THE NEAR FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093172May 10, 2018
STRUCTURE:BODY
FRAME HAS WELDS THAT ARE SUBSTANDARD ON THE PASSENGER SIDE. ESPECIALLY AROUND THE CONTROL ARM BRACKET. LARGE AREAS OF POROSITY, AND SLAG ALL OVER THE FRAME. TOOK TO DEALERSHIP, AND SERVICE ADVISOR IMMEDIATELY IDENTIFIED WHICH WELDS WERE NOT UP TO SPECS. AFTER 4 DAYS, DEALERSHIP TURNED BACK VEHICLE, SITING I WOULD NEED TO GO TO ANOTHER DEALERSHIP SINCE THEY DO NOT HAVE PROPER FACILITIES TO REPAIR FRAME WELDS. WENT TO DEALERSHIP #2 WHICH WAS REFERRED BY DEALERSHIP #1. AFTER 4 DAYS, I RECEIVED A CALL THAT ENGINEERS HAD MECHANIC LOOK AT OTHER WELDS, AND SAID IF THEY ARE THE SAME, THEY ARE GOOD WELDS. HOW CAN A MECHANIC WHO IS UNTRAINED IN WELDING IDENTIFY OVER THE PHONE WHAT A SUBSTANDARD WELD IS OR IS NOT ? I HAVE HAD MY VEHICLE INSPECTED BY 2 PROFESSIONAL WELDERS, AND BOTH HAVE IDENTIFIED WELDS THAT ARE NOT UP TO SPECIFICATIONS, AND NEED ATTENTION. OTHER VEHICLES OF THIS SAME MAKE MODEL AND YEAR HAVE HAD ISSUES WITH CONTROL ARM BRACKETS FAILING DUE TO INSUFFICIENT WELDS IN THE SAME LOCATION, WHY IS FCA NOT DOING ANYTHING, AND WHY HAS THE NHTSA NOT FORCED A RECALL ? THIS IS HIGHLY UNSAFE, AND NEEDS IMMEDIATE ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092774May 9, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, ONE WEEK AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE SHUT DOWN. THE SERVICE TRANSMISSION AND THE SERVICE ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE CHAMPION CHRYSLER JEEP DODGE DEALER (9655 FIRESTONE BLVD, DOWNEY, CA 90241, 562-231-3500) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE MODULE INSIDE THE TRANSMISSION; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GIVE MORE TIME FOR FURTHER TESTING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE TO DETERMINE IF IT WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089993April 25, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
REAR CAMERA INTERMITTENTLY FAILS TO TURN ON AND DISPLAY WHEN CAR IS PUT INTO REVERSE AND DRIVING IN REVERSE. JEEP DEALERSHIP SAYS THIS ISSUE IS NOT REPORTED AND NO KNOWN SOLUTION EXISTS. LEAVING THE JEEP OFF FOR SEVERAL HOURS RESOLVES THE ISSUE. THE ISSUE SEEMS TO BE RELATED TO A SOFTWARE PROBLEM BUT DOES NOT RESOLVE WITH A "RESET" OF THE ELECTRONIC INFORMATION SYSTEM. MULTIPLE USERS HAVE REPORTED THE EXACT ISSUE IN ON-LINE JEEP FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089322April 22, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WINDSHIELD WIPERS AND HEADLIGHTS STUCK ON DESPITE CONTROLS SET TO OFF POSITION. NO TURN SIGNALS OR HIGH BEAMS EITHER. HAD TO PULL THE WINDSHIELD WIPER FUSE TO BE ABLE TO DRIVE VEHICLE HOME. TRIED TO DISCONNECT THE BATTERY AND STEP ON THE BRAKE, THEN LEAVE IT DISCONNECTED FOR 20 MINUTES, BUT THIS DID NOT RESOLVE THE ISSUE. VEHICLE IS NEW, ONLY A COUPLE OF WEEKS OF OWNERSHIP. COMPLETELY STOCK, NO MODIFICATIONS. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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