Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11689045September 22, 2025
ELECTRICAL SYSTEM
I lost power steering while driving due to bad can bus connector cause by poor solder joints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687950September 17, 2025
ENGINE
Left headgasket blew at 51k miles / Sept 2024. Second headgasket (waiting on confirmation of left or right) blew at 62k miles. Vehicle is well maintained. Forums online suggest similar issues with other 2018 - 2023 jeep / chrysler engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687290September 15, 2025
UNKNOWN OR OTHER, POWER TRAIN
The panel display is short circuiting. It flickers on and off then goes black. Abs modular was malfunctioning, had to be place and damage the Axel Locker system- jeep wouldn't come out of park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684956September 4, 2025
SERVICE BRAKES, STEERING
The primary component that failed is the brake caliper, which caused a dragging brake, overheating, and visible smoke after a brake pad replacement. This is a defect in a critical safety system, not routine wear and tear. The caliper failure, combined with rapid deterioration of the pads within only seven months of purchase, makes clear that the Jeep was sold to me with preexisting and undisclosed defects. The defective caliper and removed parts remain available for inspection. My safety and the safety of others were directly at risk. A dragging brake drastically reduces stopping ability, can cause sudden brake failure, and creates a fire hazard when smoke and heat build up. These risks make the vehicle unsafe for road use. In addition, there is a well-documented steering defect known as the “death wobble.” Some sources classify this under a recall, while others describe it as covered only by an extended warranty. This inconsistency has prevented me from obtaining clear assistance despite the serious safety implications. The issue has been reproduced and confirmed by a certified Jeep dealership. I have service records, dealer inspection notes, and photos documenting the condition, including metal-on-metal wear, dragging brake, and resulting smoke. The vehicle has been inspected by dealership technicians and is also under review with FCA, who have assigned a claim number. When I initially sought assistance, I was told the failures were “wear and tear.” That is inaccurate, as no reasonable consumer could cause this level of brake and steering deterioration in such a short period. I have been forced to pay out-of-pocket for defects clearly present at the time of sale, even though Carvana, SilverRock, and FCA denied responsibility. Under the Magnuson-Moss Warranty Act, consumers are protected when vehicles are sold with hidden defects, regardless of warranty status. This Jeep was sold in unsafe condition. The caliper failure and death wobble are preexisting hazards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684684September 3, 2025
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
I have brought my vehicle in for 3 time for the dealership to take a look at Europe messages I have received. It is currently with them right now.as the start stop function is now not working. This happened while in the dealers possession and was working normally prior to me being it into the dealership. They said they repaired a vacuum leak. After the apportionment I noticed the start stop function wasn’t working and it said battery charging. I took my vehicle on a long drive to charge the auxiliary battery, but nothing changed. I brought the car back to the dealership and they are now saying they are not responsible as a battery can drain at any time. I have asked for dates on their OBD scans but they either do not have them or are unwilling to provide them to me. I asked what systems the auxiliary battery affects other than the start stop function. They told me seat belts, dash lighting and obviously emission because the vehicle will not start and stop the way it is supposed to, and continues to run while sitting at a light or stopped in traffic. I am currently waiting on results regarding the start stop function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684726September 3, 2025
ELECTRICAL SYSTEM
I have experienced an Instrument Panel Cluster (IPC) display failure, and the vehicle is available for inspection upon request. This failure poses a direct safety risk to myself, my passengers, and others on the road. The display initially flickered and flashed, which created a driving distraction, and now it has gone completely blank. Without the IPC, I cannot monitor the speedometer, fuel level, warning lamps, or other vital vehicle information. I believe this condition violates Federal Motor Vehicle Safety Standard (FMVSS) No. 101 regarding the accessibility and visibility of required controls and displays, thereby increasing the risk of a crash. The issue has been inspected by an independent service center, which confirmed the failure and encouraged me to contact the manufacturer about a potential recall. There were no warning lamps, error codes, or messages prior to the failure. The first symptoms appeared a couple of months ago when the display began flickering intermittently. Since then, the problem has worsened to the point where the display now rarely turns on at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682942August 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument cluster was inoperable and displayed a blank screen. During the failure, the driver was unable to view the fuel levels, engine temperature levels, and any safety warnings. The local dealer was informed of the failure, and the instrument cluster was serviced by an independent mechanic and reinstalled by the dealer. Shortly after retrieving the vehicle, the failure reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V652000( ELECTRICAL SYSTEM). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682395August 22, 2025
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
The contact's son owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH and pulling into a parking lot, the vehicle felt like one of the front tires was not rotating. The contact was able to pull into a parking space. Upon inspecting the vehicle, the contact noticed that the driver's side front tire was not rotating. The contact and a bystander noticed that the driver's side front tire was not rotating because the front brake caliper was protruding through the rim. The contact's husband arrived at the scene, removed the tire, and zip tied the caliper to the frame, and the vehicle was driven to the residence. The vehicle was taken to the dealer, where the brake pads, rotors, and the calipers were replaced; however, the failure persisted. The vehicle was towed to the dealer, where it was diagnosed that the front brake lines had rusted internally, causing the brake lines to collapse. The dealer informed the contact that the failure prevented the brake fluid to reach the brakes, which remained close to the rotors and had burned out. The dealer determined that the front driver's side brake line, rotors, calipers, and the brake pads needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 90,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680821August 15, 2025
ELECTRICAL SYSTEM
All of our warning lights would come on at once we would lose steering power then it would go dark. We’d have to pull over shut it off then we’d have to wait at least 30 minutes before we could get it back in gear to drive it anywhere. This has happened more than three times. We now have it in a dealership and want to know, I think there was a recall on it in September but we did not get a letter so we want to know how to file the paperwork to get this fixed very disappointed with this we just put 2500 into it for new camshaft and now this is going to cost us around 600. I don’t have the receipts right now to download but I can upload them when I get the copies. Just wondering what help we can get it was very scary when all the power shuts down we were very lucky not to be in an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679238August 8, 2025
ELECTRICAL SYSTEM
My car randomly illuminates every light on the dashboard and my speedometer will say zero mph and I lose all power steering and have to put my car into neutral and roll to a stop because my brakes won’t work either. Then I cannot turn off the ignition or accessory. Check engine light is on and my car starts but there are no brakes or power steering. Thankful my kids were not in the car!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679309August 8, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Jeep Wrangler. The contact stated that the LD screen and instrument cluster were inoperable. The contact was unable to view critical safety information like the speedometer, warning lights, and the fuel gauge information. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was taken to the local dealer, where the system was reset. The vehicle was not repaired due to parts being on back order. The contact called the manufacturer and the parts company and sent an email to the CEO. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678742August 6, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the transmission slammed into park(P). The contact stated that several unknown warning lights were illuminated. In addition, the temperature gauge and fuel level gauge fluctuated. The traction control warning light activated and deactivated. The instrument cluster also activated and deactivated. The vehicle was towed to the dealer where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact stated that the failure occurred immediately after the vehicle was purchased. The contact stated that the vehicle was taken to the dealer several times due to the persistent failure. In addition, the contact was informed that the repair was not covered under recall. The contact referenced an unknown recall however, the VIN was not under recall. The contact was informed that parts were not available to repair the vehicle. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678058August 3, 2025
UNKNOWN OR OTHER
Front bracket control arm snapped due to bad welding
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677684July 31, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
After filing my first concern with the vehicle and attempting to rack my brain with answers to why a 2018 is falling apart at the seams, I can only come up with either fraud, or the vehicle has been modified in major ways and glued together only to fall apart every bump I go over. After some reading I’m questioning 49 CFR part 565 form that was turned in after I purchased the vehicle means that I possibly have a replica, “remanufactured”, or altered vehicle. I’m not sure of the legality of selling a vehicle built from whatever vehicles I have, I do know that parts are not all the same years upon scanning modules I got some strange replacement identifiers that I will send. I also question if it really passed emissions being that my short term fuel trim sensor passed the catalytic converter on both sides stays over 99% consistently, also one of the “inspection” reports was done 2 minutes apart and the paper states that the vehicle passed at 5:08 then failed at 5:10 pm the same day. Not many vehicles tend to try again after passing and 2 minutes apart. I would have never bought a vehicle that not only has random foreign parts but a 2015 vehicle is also showing up under module information. I’ll never have recall information, and it seems that every system in the vehicle meant to warn or save me and my family when driving is compromised completely, yet somehow someone was allowed to pretend that I was buying a 2018 jeep Sahara unlimited with no record on carfax that what I am paying over 50 grand for with tax doesn’t just get bad gas and jump half the road when I hit a bump “because it’s a Jeep”. I should have been made aware that I was buying something scrapped, and that the odometer could be from any of them. I would like to receive a report of the form filed months after I purchased the vehicle and my entire jeep changed description and was no longer being monitored for safety. The IPC, BCM, TCM, and ECU aren’t properly communicating, and panels are all shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677156July 30, 2025
SERVICE BRAKES
My ABS module has failed. Should be a simple fix however Jeep does not have this part available to be purchased. After doing a lot of research into this part it is a Mopar only part and there are thousands of people trying to find this part. This part is a vital part to the ABS system and is causing a lot of people to have to drive without it. Something needs to be done to ensure the safety of everyone that is going through this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676245July 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that while operating the vehicle, the stability control and traction control warning lights along with several other unknown warning lights illuminated. The power steering and fuel gauge were inoperable. The vehicle was taken to the local dealer who diagnosed that the Can Buss Connector to the circuit board located behind the glove box had malfunctioned and needed to be replaced. The contact was informed that the part was on back order and not available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675458July 22, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
Jeep randomly shuts off while actively driving. I have automatic JL. Screen shows to service clutch. All dash lights come on, no buss bar detected, ABS, No traction control, Airbags, park sense off, check engine, steering locks up. Engine shuts off while driving. MPH screen goes blank all electrical stops working. Connector behind stock bumper is expised to the elements causing shortage. Putting my life in danger everytime I drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674567July 18, 2025
SERVICE BRAKES, STEERING, SUSPENSION
On [XXX] while driving my 2018 Jeep Wrangler Unlimited Sport (VIN: [XXX] ), the braking system failed without warning while I was approaching a stop sign on a residential road. I pressed the brake pedal and felt extreme resistance and grinding, followed by a near-total lack of braking power. I was forced to abruptly swerve into an open driveway to avoid a collision. This sudden malfunction put my life and the safety of others at serious risk, especially had it occurred on a highway or near pedestrian traffic. The affected component appears to be part of the braking system—likely the master cylinder, brake booster, or brake line integrity—but a full diagnosis is pending inspection. There were no warning lights or messages displayed on the dashboard at any time prior to or during the failure. The vehicle gave no indication that a malfunction was imminent. Immediately after the incident, I parked the vehicle and did not attempt to drive it again. As of now, the issue has not yet been formally confirmed by a dealer, but I am in the process of getting it inspected by a certified independent mechanic, and I am willing to make the vehicle and its components available for inspection upon request. I also plan to provide documentation once the evaluation is complete. I only recently purchased this Jeep from Carvana a few months ago, and it is extremely concerning that such a critical failure could occur so soon. The vehicle has two completed recalls related to steering and rear windows, but none that address braking—making this unexpected failure even more alarming. I believe this could indicate a larger pattern or potential defect that has not yet been officially acknowledged or addressed. This event was dangerous and could have resulted in a serious accident. I am requesting that this complaint be formally investigated, and I am open to cooperating fully with NHTSA, Chrysler, or any affiliated parties in reviewing the failure and addressing issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674223July 17, 2025
ENGINE
The engine blew while I was driving on the highway without warning. Several repairs since January and have had the car at just 2 years. Maintenance has been kept. Dealership replaced radiator, head gasket repair, etc. since just February. Car was towed to dealership. 2 holes in engine at the bottom. Dealership claims they don't know why. After researching this particular engine and car, I feel that vehicle has a lot of issues. I don't feel that it is safe. I think a safety recall should be considered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674033July 16, 2025
ELECTRICAL SYSTEM
Instrument cluster panel needs replacing as odometer reading is 9999999 when turning the car on. Showing as a known issue in this make/model vehicle yet this VIN is not included for some unknown reason. Would like this included for reimbursement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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