Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#11352726September 2, 2020
SERVICE BRAKES
ALL FOUR BRAKE ROTORS SEIZED UP. TRAVELING FROM WORK ON SECONDARY ROADS AT SPEEDS BETWEEN 30 AND 45 MPH. I WAS SMELLING HOT BRAKES. WHEN TRYING TO STOP THE JEEP PULLED HARD TO THE RIGHT, ALMOST UNCONTROLLABLY. WHEN I GOT HOME I TOUCHED THE WHEELS AND ALL WERE SUPER HOT TO THE TOUCH. HAD THE VEHICLE BROUGHT IN FOR REPAIR. SERVICE REPORTED ALL FOUR CALIPERS SHOW SIGNS OF BEING SEIZED UP. PADS AND ROTORS SHOW DAMAGE FROM OVERHEATING. NEEDED TO REPLACE ALL FOUR ROTORS, CALIPERS AND PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340883July 22, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A TIRE CHANGE, THE VEHICLE FAILED TO RESTART. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE REMAINED IN CUSTODY OF THE INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331389June 29, 2020
ENGINE
JEEP HAS DEVELOPED A TICKING NOISE THAT HAS BECOME LOUDER AND LOUDER, NOISE IS PRESENT WHETHER VEHICLE IS STATIONARY OR IN MOVEMENT AND INCREASES WITH THE SPEED OF THE VEHICLE. MECHANIC ADVISED THAT IT IS FAULTY ROCKERS AND THAT THEY NEED TO BE REPLACED. HE ALSO ACKNOWLEDGED THIS IS AN EXTREMELY COMMON PROBLEM WITH ALL PENSTAR 3.6L IN ALL CHRYSLER PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329177June 16, 2020
ENGINE
MY 2013 JEEP WRANGLER STARTED HAVING A CODE THAT READ "MISFIRE ON CYLINDER 6" AT ABOUT 55,000 MILES. AFTER CHANGING THE SPARK PLUGS AND IGNITION COILS ON THE DRIVERS SIDE BANK OF CYLINDERS (2,4,AND 6) THE TROUBLE CODE STILL CONTINUED TO POP UP ABOUT EVERY WEEK OR TWO. I THEN TOOK IT TO MY LOCAL JEEP, CHRYSLER, RAM DEALER TO INVESTIGATE FURTHER. AFTER DOING SOME RESEARCH I FOUND OUT THAT THE CYLINDER HEADS ON THE PENTASTAR ENGINE IN THE 2012 AND 2013 JEEP WRANGLERS WERE HAVE MANY, MANY ISSUES WITH THE BAD CYLINDER HEADS BECAUSE OF THERE WAS TWO DIFFERENT METALS USED BETWEEN THE ENGINE BLOCK AND THE CYLINDER HEAD CAUSING IT TO WARP AND CAUSE COMPRESSION ISSUES IN THE CYLINDER. JEEP WAS WELL AWARE OF THIS PROBLEM BUT REFUSED TO THIS DAY TO ISSUE A RECALL. AFTER THE DEALER TOOK THE ENGINE APART TO INVESTIGATE, HE ADMITTED TO THE FACT THAT IT WAS A BAD CYLINDER HEAD. THIS MISFIRE ON CYLINDER 6 OCCURRED MOSTLY WHEN IDLING AT A TRAFFIC LIGHT OR AT VERY LOW SPEEDS. THE KICKER IN ALL OF THIS EVEN THOUGH JEEP ADMITTED A FAULTY CYLINDER HEAD WAS THE CAUSE OF THE LOSS OF COMPRESSION, THEY REFUSED TO REPLACE THE CYLINDER HEAD AT THEIR COST. BECAUSE JEEP DID NOT HAVE MY VIN NUMBER IN THEIR LIST TO BE REPAIRED, IT WAS UP TO ME TO PICK UP THE COST. I DID NOTHING IN THE TIME THAT I HAVE HAD THIS VEHICLE (ORIGINAL OWNER) TO MAKE A CYLINDER HEAD BECOME WARPED. THIS WAS A PROBLEM WITH THE PENTASTAR ENGINE FROM THE BEGINNING. TOO BAD JEEP DOESN'T DO THE RIGHT THING AND REPAIR THESE PENTASTAR ENGINE ISSUES AT THEIR EXPENSE RATHER THAN HEAPING MORE RESPONSIBILITY ON THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328261June 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I'M EXPERIENCING THE DEATH WOBBLE AND I WANTED TO SEE IF THERE'S A WAY IT CAN BE FIX OR IF A RECALL IS OUT FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327646June 7, 2020
POWER TRAIN
I WAS DRIVING ON CITY STREET DRIVING 25 MPH , WHEN MY JEEP WRANGLER CEASED IMMEDIATELY. DIFFERENTIAL LEAKED FLUID. I HAVE ALSO NOTICED THE REAR BRAKE PASSENGER SIDE LEAK WHICH I BELIEVE CONNECTS TO DIFFERENTIAL. I BROUGHT IT TO A TECHNICIAN ATTENTION WHEN I TOOK MY CAR TO A RECALL AND MENTIONED ITS NOT A PROBLEM. I HAD MY CHILDREN IN MY CAR. COULD HAVE CAUSED A FATAL ACCIDENT. LUCKY I WAS NOT ON A HIGHLY DRIVING 70 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325920May 26, 2020
AIR BAGS
CLOCKSPRING WENT BAD AT 50,000 I THINK IT SHOULD BE PART OF THE AIR BAG RECALL I BRING IT TO DEALERSHIP TO HAVE AIRBAG RECALLED BUT IT STILL WON'T WORK IT AIRBAG LIGHT IS ON AND ON ONE EVEN TOLD ME AT THE DEALERSHIP ABOUT THE LIGHT LUCKY I'M A MECHANIC AND I KNOW THESE THINGS .YA FIX THE RECALL BUT IT STILL WON'T WORK WHAT GOOD WAS IT FOR ME EVEN TO BRING IT IN THEY SHOULD AT LEAST WARNED ME HEY AIR BAG WON'T WORK YOUR CLOCKSPRING IS BAD THEY JUST WANTED ME OUT OF THERE HOLLYWOOD JEEP CHYSLER ON STATE ROAD 7 -441 SERVICE DEPARTMENT [XXX] SERVICE ADVISOR [XXX] NOT COOL AT AND I PAID FOR DIAGNOSIS WHICH APPEARS I KNOW MORE THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324839May 17, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY JEEP SHUTS OFF WHILE DRIVING ON CITY ROADS AND GOING UP HILLS WITH OTHER VEHICLES PRESENT, NO CODES SHOW UP, DASH LIGHTS TURN RED WHEN VEHICLE IS OFF, MY JEEP MAKES FUNNY NOISES WHEN TURNED OFF, TAKE IT TO THE DEALERSHIP OVER 3 MONTHS SINCE I BOUGHT IT 3 MONTHS AGO AND THEY CAN'T FIX IT. THEY DON'T KNOW WHAT IS WRONG WITH IT. THEY'VE TIRED EVERYTHING AND STILL NOTHING. IT'S GOING BACK IN AGAIN BECAUSE IT SHUT OFF ON ME GOING UP A HILL. THIS JEEP IS NOW BECOMING DANGEROUS TO MYSELF. YET THE JEEP STILL ISN'T GIVING CODES. I HAD TO GO BUY A CAR SCAN DEVICE PLUG IT IN AND RECORD DATA OF WHAT IS GOING ON WITH THE JEEP SO THAT THE DEALERSHIP CAN SEE. DO I HAVE TO GO OFF A CLIFF OR GET INTO A REALLY BAD ACCIDENT BEFORE THIS PROBLEM IS FOUND OR FIXED. I'VE ONLY HAD THIS VEHICLE FOR 3 MONTHS. I BOUGHT IT ON FEBRUARY 21,2020 AND IT STARTED ACTING UP ON FEBRUARY 28,2020 AND STILL IS ON MAY 16, 2020 AND IT IS BECOMING A NIGHTMARE. I'M SPENDING MONEY TO GET IT FIXED BECAUSE THE DEALERSHIP IS CHARGING ME BECAUSE MY EXTENDED WARRANTY DOESN'T COVER IT. I WAS TOLD WHEN I BOUGHT IT THAT THERE WAS NOTHING WRONG WITH IT BUT THAT WAS A LIE. I NEED HELP FIGURE THIS OUT. THE DEALERSHIP DIDN'T MAKE SURE THAT THIS VEHICLE WAS SAFELY OPERATIONAL BEFORE SELLING IT. IT OVER HEATED BECAUSE THEY DIDN'T CHECK FLUID. MY HEATED SEATS WERE BURNT OUT. MY DASH LIGHTS FLICKER ON AND OFF. THEY REPLACED SOMETHING BEHIND MY DASH BUT IT DIDN'T FIX THE ISSUE. I THINK IT MADE IT WORSE. AS OF RIGHT NOW MY JEEP SHUTS UP AT LEAST ONCE A WEEK WHICH PUTS ME IN A DANGEROUS POSITION BECAUSE I GET STUCK EITHER ON THE SIDE OF THE ROAD SITTING SIDEWAYS OR ALMOST OFF OF A CLIFF OR IN THE MIDDLE OF THE ROAD WITH NOWHERE TO GO BECAUSE I HAVE NO POWER STEERING THE JEEP DOES IT START BACK UP FOR ANYWHERE BETWEEN 5 TO 15 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323953May 9, 2020
UNKNOWN OR OTHER
MY HORN AND BUTTONS ON THE FRONT AND BACK OF MY STEERING WHEEL HAVE BEEN OUT FOR ALMOST A YEAR NOW BECAUSE I NEED MY CLOCK SPRING CHANGED. BUT COURTESY OF BREAUX BRIDGE WILL NOT CHANGE IT UNDER THE RECALL BC I AM NOT THE ORIGINAL OWNER AND/OR MY AIR BAG LIGHT IS NOT ON OR I DO NOT HAVE " ENOUGH WARNING SIGNS" PER RECALL. EVEN THOUGH THE RECALL IS GOOD FOR 1MILLION MILES. THEY WOULD RATHER ME PAY $650. I EVEN CALLED CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323231May 4, 2020
ELECTRICAL SYSTEM
CLOCKSPRING FAILED CAUSING HORN TO NOT OPERATE, ABS AND TRACTION CONTROL TO NOT OPERATE. OTHER ISSUES THAT ARE NON SAFETY RELATED TO THIS IS CRUISE CONTROL, RADIO CONTROLS (STEERING WHEEL) AND THE DASH DATA (THE MENU TO SCROLL THROUGH FROM THE DASH FOR DTE, US/METRIC ETC). ALL THESE ARE EFFECTED WHILE VEHICLE IS BOTH IN MOTION AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323078May 2, 2020
SUSPENSION
THE JEEP WAS STOPPED AND TURNED OFF FOR OVER 2 HOURS. THE PLUG ON THE ELECTRONIC SWAY BAR STARTED SMOKING AND THEN CAUGHT FIRE. LUCKILY I WASN'T TOO FAR AWAY AND WAS ABLE TO STOP THE FIRE FROM SPREADING
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11318619March 18, 2020
TIRES, TIRES:SIDEWALL
I PURCHASED A 2013 JEEP WRANGLER FROM TALLAHASSEE DODGE CHRYSLER JEEP IN TALLAHASSEE, FL WITH 8+ YEAR OLD TIRES. THEY ARE DRY ROTTED. I HAVE ORDERED NEW TIRES BUT I KNOW THE DOT SAYS TIRES SHOULD NOT BE ON THE ROAD AFTER 5 YEARS. I HAD AN ACCIDENT BECAUSE OF THE TIRES I AM THANKFUL I DID NOT HURT ANYONE ELSE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11317834March 13, 2020
AIR BAGS
HAD TO REPLACE THE AIRBAG CLOCK SPRING AS THE LIGHT CAME ON THE DASH AND THERE'S A RECALL ON SOME BUT NOT ALL??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316919March 8, 2020
STEERING, SUSPENSION
SOON AFTER I PURCHASED MY UNMODIFIED 2013 JEEP WRANGLER (AS NEW) I BEGAN TO EXPERIENCE EXTREME FRONT SUSPENSION VIBRATION (DEATH WOBBLE) WHEN ENCOUNTERING A BUMP IN THE ROAD WHILE TRAVELING AT 40-60 MPH. NOW, 6 YEARS LATER I HAVE EXPERIENCED THE ISSUE HUNDREDS OF TIMES AND HAVE SPENT COUNTLESS THOUSANDS OF DOLLARS ATTEMPTING TO FIX IT, TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316517March 6, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO 20 MPH AND LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO THE LOCAL PEPBOYS TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A MISFIRE ON CYLINDER NUMBER 6. THE CONTACT WAS INFORMED THAT SIMILAR VEHICLES WERE INCLUDED IN A MANUFACTURER COMMUNICATIONS NUMBER: 10139897 (ENGINE AND ENGINE COOLING) WARRANTY HOWEVER, THE VIN WAS NOT INCLUDED. FIVE STAR CHRYSLER DODGE JEEP RAM OF MACON LOCATED AT (3068 RIVERSIDE DR, MACON, GA 31210, (478)345-8899) CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE WARRANTY COVERAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316391March 5, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THE DRIVER SIDE VENTS BLEW COLD AIR WHILE THE PASSENGER SIDE VENTS BLEW HOT AIR. THE VEHICLE WAS TAKEN TO PLANET CHRYSLER/JEEP (400 E CENTRAL ST, FRANKLIN, MA 02038), WHERE IT WAS DETERMINED THAT THE HEATER CORE NEEDED TO BE REPLACED AND THE HOSES UNCLOGGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT PART OF A TECHNICAL SERVICE BULLETIN NUMBER: 24-002-14 (EQUIPMENT). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,300. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315746March 2, 2020
ENGINE
VEHICLE HAS JUST OVER 65K MILES ON IT AND HAS BEEN MAINTAINED PROPERLY WITH REGULAR OIL CHANGES. TICKING NOISE ON THE PASSENGER SIDE OF THE ENGINE. TURNED OUT THE LIFTERS AND CAM SHAFT HAD FAILED. REPLACED BY DEALER AT A TOTAL COST OF JUST OVER $2400. BASED ON NUMEROUS JEEP FORUM VISITS AND RESEARCH, THIS IS A PART DEFECT IN THE CAM LIFTER AND IS EPIDEMIC. FCA IS REQUIRING OWNERS TO PAY FOR THEIR POOR QUALITY PARTS BEING INSTALLED IN THEIR 3.6L PENTASTAR ENGINES. HAVE FCA ISSUE A RECALL AND REIMBURSE THOSE THAT HAVE BEEN CHARGED TO REPLACE THEIR FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311411February 25, 2020
UNKNOWN OR OTHER
LEAK WHEN IT RAINS.. GUESSING SEAL ON DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311241February 24, 2020
STEERING, SUSPENSION
WHEN VEHICLE HITS A BUMP, IT VIBRATES SO DRIVER IS UNABLE TO CONTROL VEHICLE UNTIL IT IS BROUGHT TO A COMPLETE STOP. INVESTIGATION ONLINE POINTS TO "DEATH WOBBLE" AS DESCRIBED BY OTHER JEEP OWNERS. HAPPENS ON BOTH CITY STREETS AND HIGHWAY. TOOK TO LOCAL JEEP DEALERSHIP, REPLACED BALL JOINTS, HAPPENED AGAIN A WEEK LATER. CALLED DEALERSHIP AGAIN, THEY DON'T SEEM TO HAVE AN ANSWER FOR US. LITERALLY AFRAID TO DRIVE VEHICLE WITHOUT A DEFINITE FIX OR ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310750February 22, 2020
ENGINE
I WENT TO HAVE THE OIL CHANGED AND THE TECHNICIAN FOUND TSB 09-009-18 PRESSURE RELIEF VALVE HAD BROKEN AND ALL OF THE PIECES WERE MISSING BUT TWO SMALL PLASTIC PARTS. THEY SHOWED ME THE TSB AND I WAS UNABLE TO DRIVE THE JEEP UNTIL THE OIL FILER ADAPTER WAS REPLACED OR THE PLASTIC PARTS COULD POSSIBLY MIGRATE AND BLOW UP MY ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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