Jeep Wrangler Complaints (2025)

82 consumer complaints on file.

#11693843October 16, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Driving normally then loss of power and forced us to pull over. Check engine light on. Super, super dangerous. This is after an OTA update. Many other jeep wrangler owners reporting the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693487October 14, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
On 10/10/25, my 2025 Jeep received an over-the-air (OTA) software update intended for the Uconnect infotainment system. Following the update, the vehicle experienced a complete powertrain failure. It became undrivable, shut off entirely, and refused to shift out of park. This occurred without warning and posed a serious safety risk, especially had it happened while driving. The issue appears to be related to the hybrid control module, which was affected by the software update. The vehicle displayed multiple warning lights and fault codes (including Service Hybrid Drive System). I had to contact roadside assistance and have the vehicle towed to a dealership. Jeep has since acknowledged the issue and pulled the update, but I am concerned about the potential for permanent damage to the powertrain and the safety implications of such a failure. I am requesting that NHTSA investigate this matter to ensure proper accountability and prevent similar incidents for other owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693225October 14, 2025
VEHICLE SPEED CONTROL
Car stalling in the freeway while we are driving, it stall multiple times before i can come back home. Very unsafe and scarry, loosess power. Cars mesage to put into park and then start the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693196October 13, 2025
UNKNOWN OR OTHER
After receiving a notification about a "uconnect update" on my infotainment and next start of my vehicle I experienced 3 loss of acceleration events within relatively short time intervals. When the event occurs, the dash flashes "P" and states the vehicle needs to be shifted into park, and restarted. First incident, I felt a hard thud when I shifted to drive. Upon the second incident (roughly 200 feet/10 seconds from the first incident), the check engine light came on, and the same message appeared. Forcing me to shift to park, and then restart the vehicle. The issue occurred for the 3rd time roughly 400 feet from where the second incident occurred. I have a tow scheduled to bring it to the dealership tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693168October 13, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I was driving my 2025 4xE wrangler to work and throttle shut off on me and I wasn’t able to move. Stuck in the middle of busy traffic and stranded. I had to call a tow truck to take it to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693121October 13, 2025
ELECTRICAL SYSTEM
Jeep pushed a software update out to our Jeep resulting in repeated loss of power and systems without warning. Multiple events occurred while exiting and returning to our neighborhood. Researching issue over the weekend - many owners of the same year and model experienced this same issue after this software update pushed on Friday. Issue occurred during first drive on10/11/2025 Vehicle trigger check engine light - loss engine, brake and steering power - displayed shift into park to restart - then would last a few minutes are lose power and require park and restart. lucky our family was on minimal traffic city streets or this event could have been dangerous as we were a few hundred feet from being a freeway journey.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693027October 13, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving I suddenly lost power and the vehicle came to an abrupt and suddenly stopped. The check engine light came on after it abruptly stopped. Jeep is now aware of this issue happening to multiple cars and has not made any attempts to notify us that our vehicle is not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693001October 13, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After jeep released an OTA update on Friday, I started my vehicle on Saturday and started to drive and in about 2-3 minutes all lights on dash started flashing and lost all power to vehicle and was luck enough to coast to the side of the road. The vehicle message said place car in park. Had to turn vehicle off then could shift into park. Then restarted now CEL is on but vehicle started and again 2 min later same problem no power had to coast to side of road, shut vehicle down and restart. This happen a several times one time I also lost power steering. I was just lucky enough to be on side roads and not the highway. The vehicle totally loses all propulsion and you have zero power to the vehicle and also lost power steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692904October 12, 2025
ENGINE, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
There was an over the air updated to something in the vehicle and now hybrid battery range is much lower. Also, have seen multiple complaints that the vehicle will not turn on or stalls while driving creating dangerous conditions on the road while driving. I have not attempted to drive on the road after seeing other complaints concerning this update. Vehicle was perfectly fine before update. This is completely unacceptable, essentially using drivers as test dummys for untested and unproven software updates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692889October 12, 2025
ELECTRICAL SYSTEM, ENGINE
Had an issue with a service charging system, and service hybrid system on my 2025 jeep wrangler 4xe that I’ve had for 7 mos. Under 10k miles. When checked, I was told it was a connector for the ac compressor, had a bent pin. On back order. 2 weeks + later, called to bring it in. The repair was a 16 hr repair, which I wasn’t notified of, service agent said tech completed it in 9 as I waited a total of 12 hours at the dealership. Was not told the eac and hv cable needed to be replaced. A few days later, check engine light came on. Phoned dealer, told to bring it in. Did so and service agent mentioned code about evap. Then, told me it required an update. Drove for 2 hours, check engine light came back on. Took jeep back and got a loaner. Told it was a purge valve solenoid that had to be ordered. Issue with the evap that they didn’t address the first time. The dealer phoned days later to say it was fixed, and when I arrived, I didn’t even make it out of the service lane before the check engine light came on again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692821October 11, 2025
ELECTRICAL SYSTEM
While driving vehicle randomly stops upon inspection it's throwing code P1E1D. Car will randomly stall and lock up. Was able to pull over to the side and not cause an accident. Was able to reproduce, car only goes about half a mile. Check engine light came on. This is related to system update push by Jeep. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692815October 11, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
My vehicle did a software update Friday, October 10 10th after the update the vehicle went into a limp mode. I had to put the vehicle in park. Turn the vehicle off. Turn the vehicle back on immediately a check engine light came on. After the incident, the vehicle would only operate for about 10 minutes and I would have to repeat the same steps in order to get me safely home. Basically left me stranded with no power steering no warning that the vehicle even turned off just simply stopped in traffic in some cases and I was losing control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692807October 11, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
Vehicle completely shut down, lost all engine power and power steering while driving in the middle of traffic, completely blocked an intersection. Had to restart vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692715October 11, 2025
ENGINE
The hybrid system is not communicating and it’s only solution is to completely shut the car off at high speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692702October 11, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Vehicle shut down without warning while driving 6 times within an hour time period trying to get to nearest repair facility. No throttle response and loss of power steering upon occurrence. After pulling over and restarting the vehicle, the vehicle functioned normally for 5 to 10 more minutes but a check engine light stayed illuminated. Vehicle was operating on battery power, not gas engine, each time. Dealership has possession of the vehicle currently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690567September 30, 2025
EQUIPMENT
We were flat towing our Jeep Wrangler behind our RV using a new Blue Ox Avail tow bar and the right-side tow arm failed. Once the tow bar failed it was difficult to keep the Jeep within the lane behind the RV until we could find a safe place to exit the interstate and unhook. Blue Ox sent us a replacement Avail tow bar since it was under warranty, and the exact same thing happened on the first trip with the brand new replacement. The right-side tow arm failed traveling down the interstate. Two failures with two brand new units….Blue Ox Avail tow bar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689433September 24, 2025
STRUCTURE:BODY
I rented a Jeep Wrangler from Enterprise in Kingston, NY. While driving on the highway, my 12-year-old daughter pulled a lever in the passenger seat, and the roof panel detached and flew onto the road. There were no warnings, no instructions, and no disclosure from Enterprise. This posed an extreme danger to drivers. This vehicle design and rental practice presents a major public safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685715September 8, 2025
ELECTRICAL SYSTEM
This is an unmodified 2025 Jeep Wrangler with less than 3000 miles. While driving between 20 and 30 miles per hour, the vehicle went completely dead in traffic. No power, no lights, no dashboard, no blinkers, no brake lights. It stalled and was stuck in drive. It proceeded to roll a few feet after failing. It would not start as nothing was functioning. Because there was no power to the vehicle at all, I could not open the tailgate to get tools or a light. I had to climb over the seats. The vehicle failed in traffic while driving and came to an immediate stop in the road. In approximately 50ft I would have been turning left into and intersection. After a few days at the dealer, they recreated the problem. They drove it about a mile and it failed in traffic and needed to be towed to the dealership again. There was no warning or check engine light. Everything just went black/dead. The dealer states "The ground wire under the TIPM/Fuse Panel was loose, causing intermittent short to ground canceling all power to vehicle." The vehicle has only 3000 miles on it, so this was a defect from the factory, as the wire is not even accessible without disassembly of the engine compartment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684170August 31, 2025
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
Engine surge while braking. New 2025 Jeep Wrangler Rubicon with 450 miles. V-6 engine and 8-speed automatic transmission. No modifications. Autonomous braking. Came to a traffic circle with yield sign. Slowed by braking for vehicle on right to enter traffic circle. The engine suddenly surged, began bucking as I depressed the brake further, and entered the traffic circle, just barely missing the vehicle to the right. One wheel (not sure which) began skidding as if the ABS had come one. I pulled over, shut the Jeep down and restarted. Problem did not recur. I tested pushing the brake while using the accelerator and the brake easily held the vehicle in stop. I am certain I did not "accidentally step on both the accelerator and brake at the same time." An hour later I took the vehicle into the Service Department of the local Jeep dealer. They did not run a diagnostic but said that there were various possible caused but had not seen it on Jeeps they had serviced. I looked on the various Jeep chatrooms on line and discovered that many people had had the identical problem over the last 5 years. Some say they reported it to NHTSA. This is likely a software or computer issue and is extremely dangerous. It needs to be addressed by the manufacturer It was only by sheer luck I did not hit the right-of-way vehicle Thank you for your interest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684169August 31, 2025
ENGINE, ELECTRICAL SYSTEM
Just purchase unit right from [XXX] , Driven very home 100 miles, pick the unit up with 20 miles. Went to get into it then morning unit when you try to first start Jeep creeps for long period of time, for periods over 45 seconds , engine should not take 45 seconds to start. Then you have to turn vehicle off briefly and turn it back on finally starts.. Brand new vehicle less then 500 miles on shouldn't be doing this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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