Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11398915March 3, 2021
STEERING, SUSPENSION
WHILE DRIVING AT HIGHWAY SPEEDS OUR 2018 JEEP WRANGLE UNLIMITED SPORT STARTED VIOLENTLY SHAKING SO BAD I COULD HARDLY HOLD ONTO THE STEERING WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO SLOW DOWN AND THE SHAKING SUBSIDED. THIS HAS HAPPEN ABOUT FIVE TIMES SINCE IT FIRST OCCURRED. I ALSO RECEIVED A RECALL FROM FIAT CHRYSLER AUTOMOBILES (FCA) STATING THERE WAS A RECALL (V41) WHICH IS SUPPOSED TO FIX THIS ISSUE. WE MADE ARRANGEMENTS AT OUR LOCAL DEALERSHIP TO GET THE RECALL WORK DONE BUT THEY DID NOT HAVE THE PART ON HAND EVEN AFTER THEY CONFIRMED THEY DID. THAT WAS ON JANUARY 15, 2021. THE DEALERSHIP (THOMPSONS CHRYSLER JEEP IN PLACERVILLE, CA) WAS TO CALL US WHEN THEY RECEIVED THE PART. IT HAD BEEN OVER A MONTH AND A HALF AND WE HAVE NOT HEARD A WORD FROM THEM EVEN AFTER NUMEROUS EMAILS ASKING FOR AN UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398437March 1, 2021
POWER TRAIN
I HAVE BEEN COMPLAINING TO THE DEALER ABOUT INCONSISTENT CLUTCH PRESSURE FOR 2+ YEARS. I HAVE PROVIDED THE DEALER DIFFERENT DATA ABOUT WHEN DRIVING AT CONSTANT SPEED FOR 20 MILES, THEN PRESSING IN THE CLUTCH THE FIRST TIME IT IS "HARD". FCA HAS HAD THE DATA AND INFORMATION ABOUT THESE CLUTCHED GETTING TO HOT AND EXPLODING. THEY ARE NOT OFFERING THE CORRECT SOLUTIONS (1ST SLEEVE ON A HOSE, NOT REDUCE TORQUE IF HIGH TEMP IS DETECTED -- THERE IS NO TEMP SENSOR IN THIS AREA.) FCA NEED TO TAK RESPONSIBILITY AND FIX THE VEHICLES CORRECTLY ! I CAN PROVIDE MY LOGS FROM THE DEALER ALONG WITH ALL OF MY INFORMATION THAT I PROVIDED THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398584March 1, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE DISPLAY AND BACK UP CAMERA WILL FREEZE AND NOT BE USABLE OFTEN. IT WILL FREEZE AND NOT ALLOW ME TO SEE MY BACK UP CAMERA. IT WILL ALSO FREEZE AND NOT ALLOW ME TO TURN THE RADIO DOWN OR CHANGE A CHANNEL. THIS CAN HAPPEN WHILE DRIVING OR WHILE IT IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398356February 26, 2021
STEERING
2018 JEEP WRANGLER. CONSUMER STATED THAT WHILE DRIVING THE VEHICLE BEGAN SHAKING, VIBRATING AND RATTLING. *LD THE CONSUMER STATED THE SERVICE TECHNICIAN ADVISED THE STEERING DAMPNER FAILED AND NEEDED TO REPLACED. THE TECHNICIAN ALSO STATED, THERE WAS A RECALL PERTAINING TO THE FAILURE BUT, THE VEHICLE'S MODEL WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED THE DASH AND GAUGES' LIGHTS WERE BOUNCING AND FLICKERING. THE WIRING HAD BEEN DAMAGED AND THE DEALER WOULD NOT ASSUME RESPONSIBILITY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398125February 26, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HAVE BROUGHT MY CAR IN NUMEROUS TIMES TO JEEP T CORRECT ISSUE. BACK UP CAMERA DOESN'T ALWAYS FUNCTION. THE SCREEN IS BLACK WHEN REVERSING AND SOMETIMES THE SCREEN WORKS BUT WITHOUT GUIDING LINES. I CANNOT TELL YOU HOW MANY TIMES I HAVE ADVISED THEM OF THE ISSUE AND THEY HAVE SAID THEY CORRECTED IT BY RESETTING SOFTWARE OR WHATEVER BUT ISSUE ALWAYS COMES BACK. I AM WRITING TO YOU THIS TIME BECAUSE AN INCIDENT THAT JUST OCCURRED TODAY PUT ME OVER THE EDGE. THE SCREEN WAS BLACK WHILE REVERSING AND SINCE MY KEEP HAS A MOLAR LIFT KIT WITH 37 INCH TIMES I'M A BIT HIGH. I DIDN'T NOT SEE OR REALIZE THAT SOMEONE STANDING BEHIND ME AND I ACCIDENTALLY BACKED INTO THEM. MORE OF A BUMP BUT NONE THE LESS A SCARY SITUATION. SOMEONE COULD HAVE GOTTEN HURT. NOTHING HAPPENED BUT I AM CONCERNED NOW. I'M ALSO IN LAW ENFORCEMENT AND I SEE ACCIDENT ALL THE TIME. I HOPE THAT JEEP/CHRYSLER CORRECTS THIS ISSUE BEFORE A TRAGEDY HAPPENS. BACK UP CAMERAS ARE FEDERALLY MANDATED. SO THEY SHOULD ALSO BE MANDATED TO WORK EFFECTIVELY. ESPECIALLY AFTER THERE ARE SO MANY COMPLAINTS ONLINE ABOUT IT. I PURCHASED MY VEHICLE IN OCTOBER OF 2018 AND FROM THE BEGINNING OF MY PURCHASE I HAVE HAD THIS ISSUE AND BROUGHT IT TO THEM TO CORRECT WHICH THEY HAVE TRIED BUT APPARENTLY FAILED. I CANNOT PUT A DATE ON THE BOTTOM AND CORRECTLY SHOWS A TIME FRAME BUT KNOW THAT IS HAS BEEN SINCE OCTOBER OF 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398132February 26, 2021
STRUCTURE:BODY
MY 2018 JEEP WRANGLER WAS PURCHASED IN JULY 2019 AND THE FIRST WEEK OF OWNING I NOTICED THAT THE BOTTOM OF THE JEEP'S FRAME APPEARED TO BE RUSTY. FIRST OWNER, HAD NOT BEEN THROUGH A MICHIGAN WINTER... YET. RECENTLY THE JEEP STARTED HAVING ISSUES WITH LEAKING COOLANT AND ONCE I GOT UNDER THE VEHICLE, I WAS IN COMPLETE SHOCK WITH THE APPEARANCE OF THE FRAME. IT STILL IS RUSTY BUT THE ENTIRE FRAME LOOKED LIKE A 6TH GRADE ASPIRING ENGINEER DESIGNED THE VEHICLE AND USED PARTS FROM GRANDPAS GARAGE TO CONSTRUCT THE FRAME. THERE HAS GOT TO BE A SERIOUS ISSUE WITH THE FRAME OF 2018 JEEP WRANGLERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398134February 26, 2021
STRUCTURE:BODY, STEERING, LANE DEPARTURE: WARNING
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397905February 25, 2021
STEERING
VEHICLES HAS EXCESSIVE PLAY IN THE STEERING WHEEL WHICH MAKES STAYING/DRIVING IN THE LANE DIFFICULT ON HIGHWAYS AND INCREDIBLY DIFFICULT ON SIDE ROADS. DEALER HAS REPLACED THE STEERING GEARBOX AND NOW SAYS IT DRIVES AS IT SOHULD. TAKEN VEHICLE TO OTHER SHOPS AND WAS TOLD THAT WHILE MOVING THE STEERING WHEEL BACK AND FORTH THE DRAG LINK MOVES IMMEDIATLY BUT THE TIE ROD DOES NOT WHICH CONTRIBUTES TO THE EXCESSIVE PLAY FELT IN THE STEERING WHEEL. ALSO THE GEARBOX MOVES AWAY FROM THE VEHICLE FRAME WHICH EXASPERATES THE PROBLEM EVEN MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396672February 17, 2021
STEERING
STEERING WHEEL BEGAN SHAKING UNCONTROLLABLY AFTER HITTING SMALL BUMP ON HIGHWAY GOING 70 MPH. WEATHER WAS BELOW FREEZING. HAD TO PULL OVER TO SHOULDER AND SLOW DOWN IN ORDER TO STOP THE SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396692February 17, 2021
STEERING, SUSPENSION, UNKNOWN OR OTHER
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396438February 16, 2021
STEERING
WHEN TEMPS NEAR FREEZING AND THE VEHICLE IS COLD WHEN DRIVING AROUND 55 AND ROUNDING A CURVE THE STEERING WILL LOCK UP JUST AFTER 10 DEGREE OF WHEEL MOVEMENT. THE POWER STEERING LOCKS UP LIKE YOU HIT A MAXIMUM LIMIT AND THEN RELEASES.. HAPPENS ABOUT 2 TO 3 TIMES THEN GOES AWAY FOR THE REST OF YOUR DRIVE. DOES NOT HAPPEN WHEN WARM. IT HAS HAPPENED EVER SINCE THE DAY I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396489February 16, 2021
POWER TRAIN
MY JEEP WRANGLER HAS HAD A STICKY TRANSMISSION SINCE I INITIALLY PURCHASED IT AND THE DEALERSHIP HAS BEEN GIVING ME THE RUN AROUND SINCE. THE TRANSMISSION HESITATES TO TRANSITION BETWEEN GEARS WHILE ACCELERATING AND EVEN MAKES A LOUD HIGH IDLING NOISE WHILE ACCELERATING AS IF IT DOESN'T WANT TO ACCELERATE. I'VE BEEN TO THE DEALERSHIP 4 TIMES TO BE SERVICED FOR THE SAME ISSUE AND THEY HAVENT FIXED IT AND NOW KEEPS SAYING THERE'S NOTHING WRONG. I RENTED THE SAME MODEL JEEP FOR TWO WEEKS BEFORE BUYING THIS ONE SO I KNOW EXACTLY HOW IT SHOULD DRIVE. PLEASE HELP ME AND INVESTIGATE. I PAID TOO MUCH FOR MY JEEP TO HAVE MY EXPERIENCE RUINED BY A BAD TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396052February 13, 2021
STEERING
STEERING WHEEL STIFFENS WHEN TAKING CURVES IN HIGHWAY AND REQUIRES EXCESSIVE FORCE TO UNLOCK BEFORE HITTING SOMETHING'THIS HAS BEEN HAPPENED FREQUENTLY AND REQUIRES MORE FORCE EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396004February 12, 2021
ELECTRICAL SYSTEM, STEERING
THE JEEP STARTS TO SHAKE WHILE DRIVING AND IT IS HARD TO HOLD ONTO STEERING WHEEL. FEELS LIKE YOU HAVE NO CONTROL. THE MILEAGE ODOMETER GOES FROM 999,999 BACK TO CORRECT ONE. IT IS A BRAND NEW 2018. CAN'T GET THE STEERING PART BECAUSE IT IS ON BACK ORDER. WE DIDN'T EVEN GET A NOTICE ABOUT RECALL. I AM SO BLESSED MY DAUGHTER HAS NOT BEEN IN AN ACCIDENT GOING TO AND FROM COLLEGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395576February 10, 2021
VISIBILITY/WIPER
DEFROST IS AWFUL EVERYWHERE EXCEPT IN MIDDLE. WHY WOULD DEFROST RUN ACROSS ENTIRE FRONT DASH, AND NOT BLOW OUT AIR ANYWHERE EXCEPT IN CENTER!! IT'S FOR LOOKS MY DEALERSHIP TOLD ME. VERY DANGEROUS, 6-8 INCHES ON DRIVER AND PASSENGER SIDE NO AIR BLOWS OUT. IN SNOWY OR ICY CONDITIONS DEFROST DOES NOT WORK, CANNOT SEE UNLESS YOU PULL OVER AND SCRAPE IT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395182February 8, 2021
STEERING
THE STEERING WHEEL LOCKS UP WHILE DRIVING. THIS ESPECIALLY HAPPENS IN COLD WEATHER. THE STEERING WHEEL IS EITHER DIFFICULT TO TURN / SLOW TO RESPOND TO TURNING, OR, ON ONE OCCASION (FEB 7, 2021), IT LOCKED UP COMPLETELY WHILE DRIVING ON THE HIGHWAY. I WAS TRYING TO FOLLOW A CURVE IN THE ROAD AND THE VEHICLE DID NOT RESPOND. I HAD TO STOP THE CAR TO GET THE WHEEL TO UNLOCK. THIS ISSUE HAS BEEN GOING ON FOR THE LAST MONTH, AND CULMINATED IN THE VERY ALARMING EPISODE ON FEB 7. AFTER GOOGLING THIS ISSUE, I'M AWARE THAT IT IS A VERY COMMON PROBLEM IN JEEP WRANGLERS (LIKE MINE) PURCHASED IN LATE 2017 THROUGH EARLY 2018. I PURCHASED MY JEEP IN FEB, 2018. I'VE NOTIFIED CHRYSLER AND MY DEALERSHIP. MY DEALERSHIP INFORMS ME THAT IT IS LIKELY THE GEARBOX, BUT THEY ARE ON A 3 WEEK BACK ORDER. I'M AFRAID TO DRIVE MY VEHICLE, BUT AM TAKING IT TO MY DEALERSHIP TOMORROW (FEB 9) TO BE DIAGNOSED, AND HOPE TO ARRIVE THERE SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394782February 5, 2021
STEERING
WHILE PULLING OUT OF A GAS STATION IN A RIGHT HAND TURN TO ENTER A HIGHWAY, THE STEERING WHEEL LOCKED IN PLACE IN THE RIGHT TURN AND I WAS UNABLE TO TURN BACK TO THE LEFT AND CONTINUED IN THE RIGHT HAND TURN INTO THE BARRICADES. IT WAS PHYSICALLY LOCKED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11394677February 4, 2021
UNKNOWN OR OTHER
PICK UP NEW 2018 JEEP WRANGLER SAHARA UNLIMITED 04-23-18 ISSUE #1 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL HAVE SERIOUS ISSUES 03-06-20; REPLACED 03-12-20. ISSUE #2 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL SAME ISSUES 05-08-20; REPLACED 06-11-20. ISSUE #3 SAME ISSUES AND REBOOTS MULTI TIMES WHILE DRIVING, REPLACED 01-08-21. ISSUE #4 SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, ORDERED NEW RADIO 01-29-21. WAITING ON NEW REPLACEMENT AGAIN. ALL THESE ISSUES WERE NOTICED WHILE DRIVING ON ALL KINDS OF ROADS. MAKE MULTI PICS AND VIDEOS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394695February 4, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394432February 3, 2021
STEERING
FOR SOME REASON WHEN DRIVING OVER 60MPH AND UNDER 40 DEGREES OUTSIDE, THE STEERING WHEEL STICKS OR BECOMES VERY STIFF WHEN ATTEMPTING TO TURNING RIGHT DURING A CURVE IN THE ROAD OR WHEN CHANGING LANES. THE DANGER IS THAT IT WILL THEN SUDDENLY UN-STICK AND CAUSE THE VEHICLE TO SWERVE TO THE RIGHT. THE FIRST TIME IT HAPPENED WAS IN 2018. THERE WAS A DEALER SOFTWARE PROGRAMING UPDATE THAT WAS PERFORMED HOWEVER EACH WINTER WHEN THE TEMPERATURE DROPS BELOW 40 THE ISSUE STILL OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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