Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11436362October 12, 2021
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
Random intervals the jeep dash complety shuts down and loses all power steering and ABS and stability control functions. Ran codes and says its losing connection the the tcm. Abs module fails to relieve signal from can bus c
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436001October 8, 2021
STEERING, SUSPENSION
Driving 72 mph on the interstate when I exited a bridge, there was a bump in the road. The front started to vibrate vigorously and the steering vibrated so hard that I almost had a wreck. Slowed down to 40 mph and the vibrating stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436019October 8, 2021
STEERING, SUSPENSION
Driving 72 mph on interstate, crossed a bridge and as I exited the bridge hit a rough spot and the 2018 Jeep Wrangler I was driving, suddenly the front end started vibrating vigorously and the steering wheel starting vibrating so bad I almost lost control of the vehicle. Finally I slowed down to 40 mph and the vibration stopped. I am afraid to drive the vehicle at a high rate of speed on the interstate because of the possibility of having a wreck. This need to be taken care immediately by the company at no charge to me. The vehicle only has 5500 miles on it. I bought it new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435415October 4, 2021
STEERING
STEERING WHEEL ASSIST SEEMS TO BE FAIOLING WHEN VEJICLE IS IN MOTION. IT FEELS LIKE THE STEERING STIFFENS UP OR ACTS AS IF THE CAR IS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434948September 30, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STEERING
In July 2021 our 19 year old daughter was driving our 2018 Rubicon on a trip 2 hours or so from home when all of the dash warning lights came on speedometer was lost . Panicked she asked us what to do? We told her to take it to the closest Jeep dealership (Ladd-Hanford DCJR) to see if the vehicle was safe to drive. She was told it just needed an oil change and it was safe to drive. About 10 days later my wife was driving the vehicle and the same thing happened. The vehicle was taken to our local dealer where they tried to diagnose, unable to duplicate the problem it was returned to us. We returned about 10 days later same lights coming on, this time power steering was lost. Dealership worked with Chrysler engineering and determined that the ABS module needed replaced. Work completed and Jeep was picked up. About 10 days later dash warning lights on, speedometer display out, power steering lost, back to dealership. Unable to look at at that time appointment made and returned. It is now September 30th we have cases opened with Chrysler and Mopar Warrantee. Vehicle is still at the dealership, diagnosis is now a $2000.00 chaffed wiring harness just outside the fuse box not covered by anybody. No guarantee that this will fix it. Neither will put anything in writing. I have tried to be patient, we need our vehicle. I do not feel that my family or others are safe when it pertains to this vehicle. I don't want it to be involved in an accident that could cause serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434241September 24, 2021
STEERING
Experienced the death wobble. At speeds over 70 mph hitting a few bumps in the road the front end would shake violently would have to get the speed under 50mph in order to get it to stop. Has happened over a dozen times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433600September 20, 2021
ELECTRICAL SYSTEM
Stop/Start feature began intermittently working only in March of 2020. Stopped working completely in May. On July 31, 2020 it began functioning. Never worked again after that day. In March 2021 I had the vehicle serviced and advised the dealership it was not functioning. No tests were run and was advised I needed to drive the vehicle more to keep the auxiliary battery charged. On September 12, 2021, vehicle would not start after driving it most of the day. Had to jump start to get running. Would not start the next morning. On 9/13/21, jump started and driven to dealership. R/O Number 6085781/1. Installed BBAUX101AB battery due to Start/Stop battery failed. Stop/Start was not functioning upon leaving dealership. Did not function until 9/19/21 at 8:50am at an intersection. Disengaged the function by pressing the button on the dash. Vehicle shut down, displayed push brake to start. Vehicle put in park. Would not start. Had to use pull cord under gear shift to get in neutral and push out of roadway. Jump started to drive. Vehicle displayed "Stop Safely, vehicle will shut off soon." while driving down the street. Upon arrival, put in reverse to enter driveway, vehicle stopped reversing, felt like it was in neutral, vehicle engine began racing, instrument panel began flashing warnings, had to forcefully hold the brake, would not shift in to park or drive. All gear lights lit up on gearshift. Was afraid the vehicle was going to accelerate and crash. Passengers immediately abandoned the vehicle. Pushed to the start button and vehicle finally shut down. Warning flashing were: Service Electronic Stability Control, Service Power Steering, Service Airbag System, Service 4WD, Service Antilock Brake System, Passenger Airbag On (with no passenger). Instrument needles began moving up and down and would not stop. Opened door and needles ticked, blank screen and a ding. Did this for over an hour before all stopped. Vehicle completely dead. Will not jumpstart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432678September 12, 2021
STEERING, SUSPENSION
I was driving down a major highway at approx 60 mph. The entire vehicle started violently shaking; uncontrollably. It was very difficult to control steering. This continued for approx. 2 minutes. No warning lights came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431735September 4, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
My Jeep Stalled on me in the middle of the street at Night. All of the lights dimmed out including my Emergency lights, I couldn’t put into Neutral or turn it on I had to get it towed Home. Both batteries replaced it turns on but stalls. Could be the alternator?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431486September 2, 2021
AIR BAGS
Service Air Bag warning light comes on intermittently. Dealer wants me to drive car for 3 weeks before fixing or even looking at vehicle. From my research this has happened with many Jeeps. The vehicle has only 13,000 miles on it. I do not know whether my air bags will work in an accident or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431225August 31, 2021
STRUCTURE:BODY
Corrosion on all aluminum panel and hinges could lead to failure of hinge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429512August 17, 2021
SEATS
The seat adjustment latch in the driver side. The quick release latch and the cabling associated with it locked up causing the seat to become unlatched and recline fully while vehicle was in motion. Seat also slid forward and back along the roll track unable to lock into position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429355August 16, 2021
STRUCTURE:BODY
Within a week with no wear or tear -14000 miles; ALL hinges on all doors as well as the door panels are corroding from the inside out. Huge safety issue- All Wrangler forums are reporting this as well. A paint and bondo job are not the answer! The safety prospect would be New doors and hinges - which are a must. My doors have never been removed! AND my jeep is garaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428935August 13, 2021
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and the vehicle was taken to the local dealer and a software update and the recall repair were performed. Two weeks after the repairs were performed, while driving 50 mph, the contact depressed the clutch to shift gears and depressed the accelerator pedal however, the vehicle failed to accelerate. The contact was able to shift gears however, the vehicle would not accelerate. The contact was able to slowly move the vehicle over to a highway off ramp and moved the vehicle to a parking lot. The contact had the vehicle towed back to the local dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428726August 11, 2021
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train). The contact called the local dealer and stated they were not aware of the recall and disregarded the recall. The contact stated that in May 2021, while her husband was driving 40 mph, he started to smell an unpleasant odor. The contact stated that no warning light was illuminated. The contact called the local dealer again and made them aware of the failure. The contact also stated that while her husband and daughter were driving the vehicle, they both would hear abnormal noises. The contact stated no warning light was illuminated. The contact took the vehicle the following day to local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 27,588.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427524August 2, 2021
UNKNOWN OR OTHER
WHILE TRAVELING THIS WEEKEND, MY 2018 JEEP WENT INTO "DEATH WOBBLE" WHICH CAUSED LOSS OF CONTROL OF VEHICLE ON A HIGHWAY CAUSING ME TO EXIT THE ROAD. I WAS GOING ABOUT 70 MPH AT THE TIME AND THERE WERE SOME IMPERFECTIONS ON THE ROAD. I SEARCH ONLINE WHEN HOME AND SAW THAT THIS HAS BEEN AN ISSUE IN THE PAST. HOWEVER, WHEN LOOKING AT THE VIN ON NHTSA RECALL CHECK IT SHOWS NO RECALLS. WHILE DRIVING I WAS ABLE TO REMAIN COMMON AND ANALYZE THE SITUATION. HOWEVER THIS IS A MAJOR SAFETY ISSUE IF ONE OF KIDS EXPERIENCED THE SAME SITUATION. I DON'T FEEL SAFE TO DRIVE THIS VEHICLE ON THE HIGHWAY. PLEASE ADVISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426167July 23, 2021
STEERING
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle became difficult to steer. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed however, the mechanic stated that nothing needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,706.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425331July 18, 2021
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424797July 14, 2021
STEERING, ENGINE, ELECTRICAL SYSTEM
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423804July 7, 2021
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 50 mph, the clutch ceased. The vehicle was towed to the local dealer and was diagnosed that the pressure plate overheated and caused damage to the flywheel. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The failure mileage was approximately 47,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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