Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11444802December 23, 2021
STEERING
My steering on my Jeep feels stiff occasionally. Hesitation/Resistance when trying to steer. This happens once in a while. More often on cold mornings, right after a cold start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444644December 21, 2021
ELECTRICAL SYSTEM
Vehicle failed to restart at the rest area with 18,000 miles on it. I called the service truck and made a report to the dealer the vehicle started within 15 minutes of setting . Went to dealership and had the Jeep checked out. They could not find any thing that was wrong. We were told it had to be malfunctioning to find the problem. Today we were at a grocery store stopped came back in the vehicle would not start. After about 15 minutes vehicle started, while leaving the parking lot the Jeep made a bucking hesitating movement. I Called the dealer they said the Vin number was not on recall. The 2018 jk Jeep has 22,000 miles on it. Found this U 87 recall on the powertrain Control module. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444278December 18, 2021
UNKNOWN OR OTHER
Service axle locker system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442960December 7, 2021
STEERING
2018 JLU - Sport While driving at any speed over 40 mph, when trying to turn with the road, the steering wheel locks up and will not allow me to turn it. This has almost caused me to crash into other vehicles and/or structures as I can not maintain my lane, with my *child* in the vehicle. Colder weather seems to make this worse. Also, there is excessive play and extremely loose steering while driving, the vehicle will not maintain a straight line, the driver must constantly micro manage the steering wheel. No warning lamps or messages. I have not taken it to the dealership because they want to charge over $100 for a diagnostic fee. I should not have to pay this charge as this is a known SAFETY issue. There is a recall for this issue on others with the same year, make & model but my VIN is not included in this. After speaking with MOPAR last week, I was informed that I would have to pay for any repairs out of pocket and hope that my VIN makes it on the list one day!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442768December 6, 2021
STEERING
While driving 65 mph on interstate highway, Jeep front end began vibrating and violently shaking during lane change. Surrounding vehicles noticed erratic condition and yielded. Regained control as vehicle slowed below 45 mph. Issue repeated itself twice the same day. Stock vehicle, 11,600 miles on odometer. Unsafe condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441913November 29, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated while operating the vehicle, the backup camera was inoperable on several occasions. There were no warning lights illuminated. The backup camera would randomly work as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 7,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441791November 27, 2021
STEERING
2 times now the stearing has felt as though it locked up while driving . Both times I have noticed it was a colder morning say 30f . Very scary when it happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441735November 26, 2021
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle was parked in the garage for 10 days. The contact stated that as he opened the garage door, he saw smoke. The contact looked around but he could not determine the cause of the failure. The contact stated that he opened the hood of the vehicle and noticed that the fuse box and the fuse wires had burned. There were no injuries sustained. A police report was not filed. The independent mechanic arrived at the contact's residence and diagnosed that the fuse box and the fuse wires had burned. The vehicle was towed to the dealer for diagnosis. The manufacturer was notified of the failure and sent an investigator who diagnosed the vehicle. The manufacturer sent a letter to the contact stating that based on the investigator report, no issues were found and the failure was not a manufacturer defect. The dealer informed the contact that the fuse box and fuse wires needed to be replaced and he would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 1,100.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11441550November 24, 2021
ELECTRICAL SYSTEM
Initial problem was the auto restart stopped working when the vehicle came to a complete stop. Then noted a couple of months later the dash board electronics started displaying random screens and warning lights. Finally the car refused to start and shift out of park and the display unit showed milage at 999999 and no indication as to the problem with vehicle. All alarm lights were also on in dash display. Towed to dealer and they said they had to replace 2 batteries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441526November 23, 2021
STEERING
My Jeep has began to shake violently on two recent occasions 11/18 and 11/23 at highway speeds. I tracked back to see if something was in the road, but all I found was a small imperfection about 1 inch tall in the road seam. The vehicle began to shake so violently that it took all I could do to keep from colliding with neighboring cars. The internet calls this “death wobble “ and it was supposed to be repaired by the dealer under recall. I had the work completed over a year ago and the vehicle is still affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441125November 20, 2021
STEERING
My Steering wheel keeps locking up and I am unable to turn the wheel. My power steering fluid is fine cause I had it checked. The only way to unlock the steering wheel is to step in the brake. I believe it has something to do with the power steering pump. I have set up an appointment with Jeep for service. I recently had my jeep inspected and it passed. No warning lights have come up. It’s a very scary experience as I almost got into an accident as I was not able to turn the wheel until I stepped on the brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440393November 14, 2021
STEERING
Steering sticks going around a curve… Feels like someone is holding the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440228November 12, 2021
UNKNOWN OR OTHER
The right side sun visor broke. One month later the driver side visor broke. Both by the mounting stem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439453November 5, 2021
STEERING
I was driving to work at approximately 7:50 am when the outside ambient temperature was below freezing (approximately 30 degrees Fahrenheit). The vehicle was operating normally until I came to a long, sweeping, and gradual curve on a road that I take every day to get to work. As I entered this curve to the right, driving at approximately 60mph, my steering locked up causing the Jeep to drift into the other lane of traffic. After 2-3 seconds of steering lock, the wheel released and I was able to jerk the vehicle back into my lane. Normal operation resumed, until I came to a similar curve, just up the road, when the lockup happened again. Again, the curve was long, sweeping, and gradual, and I was driving at approximately 60mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439150November 3, 2021
STEERING
This morning while taking my Jeep to work, the steering was locked up on me. I had roughly 15 degrees of movement on either side. I had to take a turn and use every bit of my strength to turn the Jeep until I could physically feel my steering loosen up and then drove normal. I always use my remote start and let it warm up before driving on cold mornings. It doesn't have any mods on it either that aren't from Jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438507October 28, 2021
STEERING
While driving around the speed of 55 or high the steering wheel seems to lock up and you can't turn it. This is extremely unsafe as it has almost caused major accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438316October 27, 2021
STEERING
Entire vehicle continues to shake violently about 1/3 of the time after hitting a bump at highway speeds. Shaking has become increasingly prevalent and pronounced, and it lasts for a longer duration when unable to slow down under 45 mph while driving. Vehicle shake has been noticed by other drivers, who signaled about the issue while driving. Manufacturer recall has been completed twice, but issue continues to get worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438088October 25, 2021
SERVICE BRAKES
I have had an issue since the vehicle was 6 months old, When applying the brakes, the pedal is low (half way to the floor), not a good feeling. When I do a quick pump, the pedal comes up to safe, responsive level and I get a good safe stop. I don't tow much, but i occasionally tow a small boat, I then don't feel safe at all. I have had it in to the dealer no less than 6 times for the issue and they claim all is ok. I have also paid to have an independent shop look at it and they do find it a problem and even a fix as when they pinched off the front hoses, the pedal was right up top. The last time at the dealer I was told that Jeep does realize that they have an issue but cannot supply replacement parts as they are needed for the cars being built...PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437977October 24, 2021
POWER TRAIN
Vehicle has 13,000 miles on it and manual transmission keeps popping out of second gear. This has almost cause 5 rear end collisions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436904October 15, 2021
UNKNOWN OR OTHER
The Uconnect (Infotainment System) screen in our vehicle has suffered from delamination. The delamination between the two parts of the screen has resulted in persistent "ghost touching". This is where the screen acts as if it has been touched even though it has not. This ghost touching is sporadic and volatile and results in a very large distraction for the driver. On more than one instance this distraction has almost led to a collision. At one point the touch screen started to self dial SOS and would not respond to the initial attempts to hang up, causing the driver to be distracted and almost cause a collision. This is a known problem affecting multiple FCA vehicles where they have chosen to not recall or support the replacement of the faulty part. This issue can endanger the vehicle driver and others on the road way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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