Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11513657March 24, 2023
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
At highway speeds when driving over surface imperfections, the jeep randomly and suddenly starts to wobble uncontrollably, with a significant wobble in the steering wheel. This wobbling goes away when the vehicle slows down, but pops up again in a random manner when driving over any surface imperfection / bump / road seam at highway speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513269March 22, 2023
STEERING
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed over a pothole, the steering wheel shuddered and vibrated violently. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 18V343000 (Steering). The dealer and the manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512481March 17, 2023
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
All lights on dash light up while driving or in park, no power steering, all displays flickering, can not move vehicle. While in park, can not engage shifter, if I turn off vehicle while it’s on the “fritz”, vehicle might not start for some time (15-40 minutes), this has been on going since 11/22, three visits to dealership, two at an independent shop. Dealership claimed the couldn’t replicate issue/“concern” Vehicle is simply not safe. I’ve recorded many videos documenting these safety/vehicle issues. It’s been nearly 6 months of trying to get a reputable diagnosis, repair and answers. I hope this isn’t a scam? I truly need help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511450March 12, 2023
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
Displays, "Service Shifter". Often followed by many, mostly random warnings, gauges fluctuate wildly, and disabled stop/start, traction and stability control; and sometimes loses power steering, and stalls and won't restart. The stereo volume, wipers, and cabin fan speed also can fluctuate wildly; worst case. This issue first appeared after going through a puddle, and seems to be exacerbated by high EMF areas; this is only corollary. This vehicle has never been used roughly or off road. The obvious dangers are, spontaneous maniacal warnings are a significant distraction to driving; if stop/start is not disabled vehicle will not start after stop at intersection, causing disruption to traffic; if power steering randomly stops working, which occurs while stopped or driving, the vehicle is nearly impossible to drive, and can only practically be driven by a strongman athlete. The coup de grâce where everything goes berserk, is usually when parked and attempting to reset the condition. The problem has not been reproduced by a dealer or service center; I have spent days inspecting grounds, harnesses, and inspecting, cleaning and replacing connectors. There's also a long list of mostly random codes for nearly everything, including the persistent lost communication with TCM. Up to October 2022 and 66,000 miles the only warnings or codes were for, wheel sensor (rep under warrantee), and "Small Leak In Vapor Recovery System" (leaky gas cap). A month+ after the warrantee expired, at about 66,000 mi, the vehicle began to generate random warnings and codes, and became unbearable (and dangerous) to drive. My observations and inspections and limited testing (haven't probed system circuits directly) lead to an assertion that the problem is system wide; many wildly various, mostly non repeatable, codes are recorded, systems that shut down are wildly various and not always repeatable; like there's nothing specifically or consistently wrong-but everything is failing. 5V reg in TCM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511161March 10, 2023
STEERING, SUSPENSION
Steering wheel shakes horribly. I feel every bump in the streets. Sometimes it feels as if I am about to lose control of my truck due to the lack of control. I have replaced the suspension, I have replaced the lower control arm, the ball joints twice and the same thing keeps happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511257March 10, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
On multiple occasions I have been driving to work (45 min drive) when all of my dash lights and emergency lights go on. I am then notified on the dash of start /stop system failure(which is off), The emergency hand brake light is on, electric stability control failure, service antilock break system, auto park disabled and my radio volume going to max. This is then followed by my power steering or something locks up not allowing me to steer my car that is in motion! Once I stop I turn the car off and it won’t start again. I have waited 20 min and restart the car which then the shifter won’t let me put into drive! This has happened mulitple times and I have taken to my trusted mechanic to repair but was informed it is a recall on my vehicle…. When I look up my vin no recall reported so he gave me a form of the recall. Please help me, I’m honestly scared to drive my car because I don’t want this to happen while I’m on a highway or cause me to be in an accident. I shouldn’t be scared to drive my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510948March 9, 2023
STEERING
About a year ago, my vehicle began experiencing the know defect of death wobble - at highway speeds the car begins to shake uncontrollably and feels like it may flip. About a year ago, Lafontaine Jeep in Lansing MI replaced the steering stabilizer as part of the recall. The problem is occurring again. I have had the vehicle back to Lafontaine Jeep in Lansing MI which they said the replacement of the steering stabilizer would be covered under the 2 year part warranty however Lafontaine can't get the part in and has no estimate when the part will be available. I spoke with Myah at FCA Customer Car and she said there are no parts available as well, no eta for when the parts will be available, and that there is no help available. I'm confident that new Jeeps are being manufactured with this part while my family is driving in a car with the death wobble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510412March 6, 2023
UNKNOWN OR OTHER
Paint is bubbling on all 4 doors, starting to flake off along with rust and corrosion on all 4 door hinges.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509964March 3, 2023
POWER TRAIN
This vehicle underwent two recalls for clutch and pressure plate related problems yet it still happened to me twice and Jeep refuses to fix it. There is now a 3rd recall in the works. The clutch plate grenades and blows a hole through the transmission and other parts. The projectile of these parts is so very dangerous. It is clearly defective. I am paying 38000 for a useless vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509981March 3, 2023
POWER TRAIN
The first instance happened on or about February 27, 2021 at mileage 48,865 I was traveling on an interstate and I completely lost all power to my transmission and my jeep started to smoke heavily as I pulled off to the side of the road. The jeep company refused to pay for the repair even though there was a recall on the clutch. After I posted on social media about the issue, Jeep reached out to me in a DM and resolved the issue. The same issue happened on or about in November/December 2022. Given my past history the the jeep I recognized the same symptoms of the clutch failing and stopped driving the jeep. I contacted several local dealers to see if they would repair it and again told me that there is nothing wrong with the clutch, and it was not covered under any recall since it was fix for the first clutch failure. I reached out to jeep through social media and was told that there was nothing they could do as there was no open recalls. Having no faith in the jeep parts I had the jeep towed to my local repair shop. It was confirmed that it was the same issue. I told them to fix the issue, but not to use any OME parts. I have had many manual tran cars and never had a clutch that went out, let alone with less than 50k miles on it. This jeep has had two (on the third) and each had less than 50 k. Given how the jeep can catch fire from this defect, it is sad that jeep does not take it seriously when life can be lost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509143February 26, 2023
STEERING
THIS IS THE 4TH TIME I AM EXPERIENCING THE DEATH WOBBLE ON THIS VEHICLE. I PURCHASED THIS VEHICLE USED IN 2020. ITS A JEEP WRANGLER JK 2018. I NEVER NEW THERE WERE THE POSSIBILITY THAT THIS VEHICLE WILL START GOING OUT OF CONTROL AT ANY MOMENT. 1. I EXPERIENCED IT ON THE 10 FRWY WEST AT 65MPH. THEN 6 MONTHS LATER, COMING DOWN ON ICY ROAD ON HWY 2 AT NIGHT AT 35MPH IN DEC 2022. THEN AGAIN IN SANTA BARBARA IN JAN 2023 ON THE MAIN FRWY AT 60 MPH. THEN AGAIN TODAY IN FEB 2023 ON LINCOLN BLVD ON THE WAY TO LAX AT 30MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508126February 20, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507082February 13, 2023
STEERING
The contact owns a 2018 Jeep Wrangler. The contact stated while turning out of a driveway, the steering wheel became stiff. There was no warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506836February 12, 2023
SUSPENSION, STEERING, UNKNOWN OR OTHER
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506294February 8, 2023
STEERING
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 70 MPH, the steering wheel started shaking and vibrating violently. The contact stated that the entire vehicle had begun to shake violently. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the vehicle needed the steering dampers to be replaced. The mechanic stated that the failure was related to Manufacturer Service Campaign: V41. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 51,409.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505153February 2, 2023
STEERING, SUSPENSION
Steering stabilizer defective, causes severe wobble when you his any type of bump (like a bridge seam) when traveling over 30mph. Wobble makes the car uncontrollable and only goes away if you slow down to under 30mph. This makes the vehicle unsafe to drive on anything except city streets. The wobble shook the vehicle enough to cause secondary problems with the alternator and suspension/bearings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505021February 1, 2023
SUSPENSION:FRONT:STABILIZER BAR
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle experienced a death wobble while driving over a bump or an object in the roadway. There was no warning light illuminated. The vehicle had been taken to the local dealer and the stabilizer bar was replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer had the traction bar replaced, the shocks replaced, the steering system replaced, balance the tires, checked the alignment and still the death wobble remains. The dealer stated there is nothing they can do about this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504682January 31, 2023
SUSPENSION, STEERING
The contact leased a 2018 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced death wobble. While riding over a bump in the roadway, the vehicle vibrated and shook abnormally. The contact was able to pull over. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another dealer. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504565January 30, 2023
STEERING, SUSPENSION, POWER TRAIN
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504011January 27, 2023
SUSPENSION, STEERING
death wobble at 70MPH Steering dampener had been replaced by Jeep a couple of years ago. Death wobble is back. this must be addressed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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