Jeep Wrangler Complaints (2016)
462 consumer complaints on file.
- #11120931August 19, 2018SEAT BELTS
TWO MONTHS AFTER I PURCHASED MY JEEP I HAD AN ISSUE WITH REAR SEATBELT GETTING STUCK AND NOTICED A SLIGHT TEAR IN FABRIC. RECENTLY, WHEN I WENT TO GET CAR INSPECTED THAT THE TEAR WAS BIGGER AND THE CAR FAILED MASSACHUSETTS INSPECTION. SO, I PAID $400 TO REPLACE ENTIRE SEAT BELT (MY HUSBAND THOUGHT THE DOG HAD CHEWED), NOT REALIZING THE DEFECT HAD OCCURRED LONG BEFORE WE HAD GOTTEN THE PUPPY. THE WORK WAS DONE AT OHARA IN FALMOUTH. WAIT FOR PARTS WAS ABSURD. CUSTOMER SERVICE WAS TERRIBLE. NOT EVEN A MONTH AFTER THE WORK WAS COMPLETED AND THE SEATBELT TORN AGAIN.! AT THIS POINT, I INSPECTED ALL MY SEATBELTS AND NOTICES THAT BOTH REAR SEATBELTS (NOT THE MIDDLE) AND THE FRONT PASSENGER BELT ALL HAVE THE SAME EXACT TEAR TIGHT WHERE THE BUCKLE FALLS ON THE BELT. I WOULD LOVE TO BLAME THE DO, BUT THE DOG HAS NOT BEEN ALLOWED IN THE VEHICLE SINCE THE REPAIR. JEEP/CHRYSLER DOES NOT SEEMS TO BELIEVE THAT THIS A PRODUCT QUALITY DEFECT OR A MANUFACTURER ISSUE. THEY ALSO HAVE NO EXPLANATION AS TO WHY THE SEATBELTS ARE TEARING AND CLAIM THAT IT MUST BE SOMETHING THAT I AM DOING WITH THE VEHICLE. CONSIDERING THE FACT THAT I HAVE ONLY HAD 4 PASSENGERS RIDE IN MY BACKSEAT SINCE THE REPAIRS , I AM BAFFLED. THIS IS A MAJOR SAFETY CONCERN. I WOULD THINK SEATBELTS SHOULD BE FAIRLY DURABLE, BUT THESE ARE NOT. I AM DISGUSTED AT CHRYSLER'S RESPONSE AND AM CONCERNED ABOUT THE SAFETY OF THESE BELTS. I CANNOT SPEND $1200 TO REPLACE BELTS THAT MAY ONLY LAST A MONTH! I HAVE ATTACHED PICS THIS DEFECT. EATBELTS AND I HAVE WASTED OVER $400(PLUS$35 FOR A REJECTION STICKER) ON A REPAIR THAT DID NOT FIX THE DEFECT IN THE SEAT BELT. DEALERSHIP HAS BEEN NO HELP. THIS IS NOT ONLY VERY DISAPPOINTING, BUT VERY INCONVENIENT ; AS WE CAN NOT USE THE REAR SEATS WITH OUT SEATBELTS AND THEREFORE THIS IS A MAJOR SAFE TY ISSUE. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11114584July 30, 2018VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE SPEEDOMETER DECREASED AND INCREASED. THE DRIVER STOPPED THE VEHICLE AND THE CRUISE CONTROL WAS DISENGAGED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11113893July 26, 2018ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SINCE I HAVE HAD THE CHEMICAL, THE CRUDE CONTROL WILL WORK RITE ALONG FOR A FEW WEEKS, THEN ONE DAY IT WON'T TURN ON AND I WILL HAVE TO PUSH THE BUTTON OVER 20 TIMES TO GET IT TO WORK. THE CHEMICAL WAS IN MOTION WHILE TRYING TO DO THIS ON THE HIGHWAY. ALSO RECENTLY THE STERIO WILL NO LONGER CONNECT TO BLUETOOTH. BLUETOOTH WILL NOT WORK WILL DRIVING OR STATIONARY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102429June 18, 2018POWER TRAIN
WHILE DRIVING UNDER NORMAL CONDITIONS AT APPROXIMATELY 5-10 MILES AN HOUR ON A CITY STREET THE SHIFT LEVER (PART OF THE MANUAL NSG370 TRANSMISSION) DISLOCATED FROM THE SHIFTER MECHANISM. THE SHIFT LEVER (P/N 52060064AG ) WAS ALLOWED AN UNSAFE AMOUNT OF PLAY AND WAS ABLE TO TURN SEVERAL DEGREES IN BOTH CLOCK AND COUNTER CLOCK WISE DIRECTIONS. THIS PREVENTED ACCESS TO SOME GEARS WHILE DRIVING. UPON INSPECTION, IT WAS NOTED THAT THE RUBBER BUSHING WITHIN THE METAL CYLINDER HOUSING OF THE SHIFT LEVER WAS CRACKED AND NO LONGER PROVIDED ADEQUATE TENSION TO HOLD THE SHIFT LEVER IN PLACE. AS A TEMPORARY FIX, I REMOVED THE SHIFT LEVER FROM THE SHIFTER MECHANISM AND WRAPPED A SINGLE STRIP OF DUCT TAPE AROUND THE RUBBER BUSHING. AFTER REINSTALLING THE SHIFT LEVER THERE WAS ENOUGH TENSION FOR ME TO ENGAGE EVERY GEAR WITHOUT ANY NOTABLE PLAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11101778June 14, 2018ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TRACTION CONTROL LIGHT COMING ON WHILE DRIVING 40+ MPH AND VEHICLE SEEMS TO ALMOST STALL OUT WHILE DRIVING. HAVE TAKEN TO DEALER AND THEY SAY THEY CANNOT FIND AN ISSUE. TAKING BACK TO DEALER AGAIN FOR RE-EVALUATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11097872May 24, 2018STRUCTURE:BODY
MY WIFE NOTICED 'HOOD FLUTTER' ON OUR JEEP RIGHT AFTER WE BOUGHT IN AND IMMEDIATELY FOUND THE 'RUGGED RIDGE HOOD CATCHES' ON AMAZON, ORDERED THEM (AT A COST OF $113.99 + TAX TO US) AND HAD ME INSTALL THEM, BEFORE WE LEFT LAS VEGAS FOR WISCONSIN TO RETURN HOME. WE WERE GOING ABOUT 75MPH TRAVELING FROM COLORADO SPRINGS TO LAS VEGAS, NV, ON I-25 AND I-40, AND EVEN THOUGH SHE IS LEGALLY BLIND SHE COULD SEE THE HOOD BOUNCING AROUND. IT SEEMED WORSE WHEN TRAVELING INTO A HEADWIND, BUT WAS STILL NOTICEABLE WITH A CROSSWIND. THE PROBLEM SEEMED TO BE THE RUBBER LATCHES THAT ARE USED TO HOLD THE JEEPS HOOD DOWN WERE STRETCHING ALLOWING THE HOOD TO MOVE ON OUR 2 DAY OLD JEEP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11093494May 12, 2018AIR BAGS
AIR BAG WARNING LIGHT ON, BUT NO CURRENT RECALLS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11088988April 19, 2018POWER TRAIN
VEHICLE HAS DEVELOPED A RATTLE IN THE CLUTCH/TRANSMISSION ASSEMBLY. SEARCHES FOR OTHER PEOPLE AFFECTED BY THIS YIELD NUMEROUS REPORTS OF CLUTCH THROW OUT BEARING FAILURES. IT AFFECTS SHIFTING AND CLUTCH ENGAGEMENT NEGATIVELY. MAKES IT HARD TO POSITIVELY ENGAGE SHIFTS AT SPEED. MINE HAS NOT YET FAILED BUT THE DEALERSHIP AND JEEP HAVE BOTH BEEN VERY RESISTANT TO ACKNOWLEDGE A SAFETY ISSUE THAT CLEARLY AFFECTS NUMEROUS MANUAL TRANSMISSION WRANGLERS DATING BACK TO ~2008. A PERSONAL ACQUAINTANCE ALSO HAD A CLUTCH THROW OUT BEARING FAIL ON THE HIGHWAY (SAME MAKE MODEL AND YEAR VEHICLE). HE IS CURRENTLY PURSUING REPLACEMENT OF VEHICLE AFTER MASSIVE DAMAGE DONE FROM THROW OUT BEARING FAILURE. PLEASE BE AWARE THAT MY VEHICLE HAD ALREADY HAD THE SHIFTER REPLACED (RECALL FAILURE). THIS ISSUE IS SEPARATE FROM THE SHIFTER LINKAGE RECALL. I'VE ATTACHED SOME DOCUMENTATION BELOW (A SMALL SAMPLING OF THE USERS WHO ARE EXPERIENCING THIS ISSUE FOR YEARS)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11075699March 1, 2018VISIBILITY/WIPER
I AM ON THE SECOND WINDSHIELD IN LESS THAN 2 YEARS. THE FIRST ONE COULD HAVE BEEN CAUSED BY IMPACT AS IT OCCURRED WHILE I WAS DRIVING ON A HIGHWAY. THE SECOND TIME IN LESS THAN 6 MONTHS (FIRST WINDSHIELD WAS REPLACED WITH MOPAR OEM PARTS) I WAS SITTING AT A RED LIGHT WHEN I SAW IT CRACK, THERE WAS NO IMPACT. I HAD MY DEFROSTERS ON HIGH HEAT AND HIGH FAN. THE CRACK WENT FROM THE CENTER OF THE WINDSHIELD ALL THE WAY TO THE DRIVERS SIDE. RESEARCHING ON LINE THIS IS A VERY COMMON ISSUE WITH THE VEHICLE AND NEEDS TO BE RECALLED AND BETTER GLASS SHOULD BE INSTALLED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11064198January 22, 2018AIR BAGS
RECEIVED SEVERAL RECALL LETTERS FROM FCA. FINALLY CALLED THE DEALER TO SCHEDULE WHAT YOU SAY IS A 2 HOUR REPAIR. FIRST PROBLEM, THEY SAY THEY HAVE NOT RECEIVED ANY PARTS TO EFFECT A REPAIR ON ANY OF THE EFFECTED VEHICLES . THAT HAS BEEN OVER ONE YEAR. NOW THAT YOU ARE SENDING OUT THE NOTICES FOR A YEAR, MY WIFE IS CONCERNED THAT IF SHE WERE TO BE INVOLVED IN AN ACCIDENT, THE AIR BAGS MAY NOT DEPLOY AS DESIGNED. THERE HAS TO BE SOME KIND OF TIME FRAME FOR THE MANUFACTURER TO MAKE NEEDED REPAIRS OR WHAT GOOD IS YOUR DEPARTMENT?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11061085January 8, 2018ENGINE
CASTING SAND OR SOME OTHER FACTORY SLUDGE IN THE COOLING SYSTEM. KILLED MY HEATER CORE AND MAYBE MORE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11058536January 4, 2018ENGINE
HEAD GASKETS HAD TO BE REPLACED AT 25712 MILES IN JULY 2017. CURRENTLY STILL LOSING COOLANT. FCA TECH ADVISOR STATES THERE IS NOTHING WRONG. PHOTO ATTACHED IS FROM JANUARY 5,2018. I HAVE SUBMITTED DOCUMENTATION TO FCA IN REGARDS TO THE ONGOING LOSS. FCA IS REQUESTING ANOTHER DEALER VISIT, THIS WOULD BE THE FOURTH SINCE THE GASKETS WERE REPLACED. CARFAX REPORT FOR EVERY VISIT IS DEPLETING THE VALUE DUE THE ALL THE RED FLAGS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11055340December 18, 2017ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING ON THE INTERSTATE AND THE ENGINE JUST DIED. I PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE AND WHEN I PUT IT IN GEAR IT ACTED AS IF IT WERE IN NEUTRAL. I THEN SHUT OFF THE VEHICLE AND RESTARTED IT AND IT DROVE FINE. THIS HAPPENS RANDOMLY (COULD OCCUR TWICE IN ONE DAY OR NOT FOR 2 WEEKS) AND AT DIFFERENT SPEEDS (CITY AND HIGHWAY). I ALSO HAVE HAD RANDOM MISFIRE CODES AND CAMSHAFT POSITION SENSOR CODES. SOMETIMES THE CODES CLEAR ON THEIR OWN AND I HAVE HAD TO RESET THE CODES WITH A TUNER. I SPOKE TO THE DEALER AND IT WILL BE AROUND A WEEK BEFORE THEY CAN LOOK AT IT, EVEN IN LIGHT OF THE DANGER FOR AN ENGINE JUST DYING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11045071November 10, 2017ENGINE
AROUND 8:00 PM ON 9 NOV 2017 I WAS DRIVING ON A BUSY HIGHWAY GOING APPROXIMATELY 60 - 65 MPH IN THE FAR LEFT LANE WHEN THE CHECK ENGINE LIGHT, ABS LIGHT, AND TRACTION CONTROL LIGHT CAME ON. THEN THE VEHICLE ENGINE SHUT OFF. IT WOULD NOT TURN BACK ON AND I HAD TO SLOWLY COAST TO THE FAR RIGHT LANE. I LET THE VEHICLE SIT FOR A FEW MINUTES AND IT STARTED RIGHT UP, THE SAME WARNING LIGHTS WERE ON AND WHEN I TRIED TO PRESS DOWN ON THE GAS PEDAL IT WOULD JUST MAKE A THUMPING NOISE AND WOULD ONLY MOVE A LITTLE BIT. WAITED AN HOUR FOR A TOW TRUCK. IT IS CURRENTLY AT A DEALERSHIP TO FIND OUT WHAT IS WRONG WITH IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11042855November 3, 2017ENGINE, FUEL/PROPULSION SYSTEM
ENGINE DIES WHEN DRIVING. WINDSHIELD WIPERS COME ON TPM LIGHT COMES ON THEN ENGINE DIES. SOMETIMES WHEN DRIVING THE WIPERS COME ON, TPM LIGHT, THEN CAR SLOWES BUT RECOVERS OR DIES COMPLETLY. WHEN STARTING CAR TURN KEY TO START AND THE STARTER CONTINUES WHEN YOU LET GO OF KEY. WAS DRIVING IN THE RAIN, JEEP DIES WAS ABLE TO GET TO SIDE OF HIGHWAY AND I HAD IT TOWED (AAA) TO JEEP SERVICE, THEY REPLACED THE BATTERY AND TIPM. I ATTEMPTED TO PICK UP NEXT DAY AFTER IT WAS REPAIRED, BUT THEY COULD NOT GET IT TO START.. DTC CODESU0127 LOST COMM WITH THE TIRE PRESS MONITOR MOD. DTC B2305, WIPER PARK SWITCH INPUT CIRCUIT HIGH (STUCK HIGH). HAPPENS WHEN FIRST STARTING, ON BACK ROADS AND ON THE HIGHWAY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11040303October 27, 2017SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING IN NORMAL CITY CONDITIONS THE "ESC" LIGHT ILLUMINATED FOLLOWED BY THE "ABS" WARNING AND THE "HILL DECENT CONTROL" FLASHING. I WAS NEARLY AT MY INTENDED DESTINATION SO I CONTINUED THEN PARKED AT MY DESTINATION. ONCE I FINISHED WITH MY BUSINESS, I STARTED THE VEHICLE AND NOTED THE "ESC" AND "ABS" LIGHTS ON STEADY, AS I TURNED RIGHT ONTO THE CITY ROADWAY THE "ESC" STARTED FLASHING AND THE VEHICLE WOULD NOT ACCELERATE, RPM'S DECREASED, BUT THE ENGINE DID NOT STALL. I EASED OFF THE ACCELERATOR AND IT SEEMED TO STABILIZE, THEN AS APPLIED THE ACCELERATOR AGAIN, SAME THING, VEHICLE HESITATED AND WOULD NOT ACCELERATE. I TURNED RIGHT, OFF THE ROADWAY, ONTO A SIDE STREET AT WHICH TIME THE "ESC" AND "ABS" LIGHTS EXTINGUISHED AND THE NORMAL OPERATION RETURNED. THE ENTIRE SCENARIO OCCURRED TWO MORE TIMES DURING THE NEXT 3 MILES OF CITY STOP AND GO DRIVING, AFTER WHICH THE "ESC" AND "ABS" LIGHTS REMAINED ON STEADY AND THE VEHICLE NO LONGER HAD ACCELERATION ISSUES. I WAS ABLE TO GET THE VEHICLE HOME SAFELY WITH THE "ESC" AND "ABS" ILLUMINATED STEADILY. PLAN TO TAKE TO WARRANTY REPAIR FACILITY, SUSPECT FAULTY WHEEL SPEED SENSOR, BUT UNABLE TO KNOW WHICH WHEEL SENSOR HAS FAILED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11033492October 16, 2017ELECTRICAL SYSTEM
ENGINE DIES WHEN DRIVING. WINDSHIELD WIPERS COME ON TPM LIGHT COMES ON THEN ENGINE DIES. SOMETIMES WHEN DRIVING THE WIPERS COME ON, TPM LIGHT, THEN CAR SLOWES BUT RECOVERS. WHEN STARTING CAR TURN KEY TO START AND THE STARTER CONTINUES WHEN YOU LET GO OF KEY. HAVE APPT WITH JEEP, THEY SAY THEY MAY OR MAY NOT BE ABLE TO FIX IF THEY CAN REPRODUCE. DTC CODESU0127 LOST COMM WITH THE TIRE PRESS MONITOR MOD. DTC B2305, WIPER PARK SWITCH INPUT CIRCUIT HIGH (STUCK HIGH). HAPPENS WHEN FIRST STARTING, ON BACK ROADS AND ON THE HIGHWAY. BEEN HAPPENING FOR 3 MONTHS BUT GETTING WORSE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11033075October 12, 2017AIR BAGS
TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, WHILE IT WAS RAINING, ANOTHER VEHICLE ATTEMPTED TO MAKE AN ILLEGAL U-TURN AND COULD NOT MAKE THE FULL TURN, THE OTHER VEHICLE REVERSED INTO THE LEFT LANE WHERE THE CONTACT WAS LOCATED. AS A RESULT, THE CONTACT CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THE LEFT SHOULDER, THE HEAD, THE RIGHT ANKLE, SWELLING IN THE GAUL BLADDER AND TO HER BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT CALLED CERRITOS DODGE CHRYSLER JEEP RAM AT (562) 402-5335 LOCATED AT 18803 STUDEBAKER RD, CERRITOS, CA 90703 WHERE THE CONTACT WAS ADVISED THAT SHE WOULD RECEIVE A CALL BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE AND THE CONTACTOR WAS PROVIDED CASE NUMBER 2548689. THE FAILURE MILEAGE WAS 800. ...UPDATED 10/17/17 *BF UPDATED 7/27/18*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11029819October 4, 2017ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
2016 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO UNSAFE DESIGN FEATURES IN VEHICLE. *LD THE CONSUMER STATED THE LIGHTS ON THE INSTRUMENT PANEL WERE NOT ILLUMINATED WELL ENOUGH. IT WAS DIFFICULT TO READ THE SPEED DURING MANY DRIVING CONDITIONS. THE HEADREST OBSCURE THE REAR VIEW DUE TO IT'S SIZE. UPDATED 10/4/2017*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11025476September 25, 2017ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY 2016 JEEP WRANGLER RUBICON WAS ORDERED AND PURCHASED ON 8/18/2016 AND ORDERED STRAIGHT FROM THE CHRSYLER PLANT THROUGH LEITH JEEP DEALERSHIP IN RALEIGH, NC. WHILE TRANSPORTING MY DAUGHTER FROM A DR. APPOINTMENT THE JEEP CAUGHT ON FIRE WHILE TRAVELING ON AVIATION PARKWAY IN RALEIGH, NC ON 9/8/2017 AT APPROXIMATELY 10:45AM. THE JEEP SUDDENLY HAD SMOKE COMING INTO THE MAIN CABIN FROM THE RIGHT PASSENGER SIDE OF THE VEHICLE UNDER THE GLOVE BOX AREA. I QUICKLY PULLED THE JEEP TO THE SIDE OF THE HIGHWAY AND REMOVED THE KEYS FROM THE IGNITION HOPING THE SMOKE WOULD STOP. AS I TOOK THE KEYS OUT OF THE IGNITION THE RIGHT SIDE OF THE DASH WAS MELTING AT MY DAUGTHERS FEET AND FLAMES WERE COMING INTO THE CAR AND UNDER THE HOOD FROM THE RIGHT SIDE OF THE ENGINE COMPARTMENT. WE QUICKJLY EXITED THE JEEP AND CALLED 911. BY THE TIME WE GOT 10 FEET AWAY THE CAR BECAME ENGULPED IN FLAMES. THE FIRE OCCURRED WHILE THE CAR WAS IN MOTION. WE KNOW THE FIRE STARTED ON THE RIGHT SIDE OF THE ENGINE COMPARTMENT AROUND THE MAIN WIRING UNIT DUE TO WHERE THE SMOKE STARTED. THE FIRE DEPT ALSO STATED THAT THE ORIGIN WAS NOTED ON THE RIGHT SIDE OF THE VEHICLE DUE TO THE MORE SEVERE BURN PATTERN TO THE RIGHT PASSENGER SIDE OF THE JEEP COMPARED TO THE LEFT SIDE. ALL SERVICE WAS COMPLETED BY OUR CHRYSLER DEALERSHIP AND THERE WERE NO PROBLEMS NOTED. THERE WAS 1 RECALL (FRONT IMPACT SENSOR) ON MY VIN # AND THE DEALERSHIP COMPLETED THE REQUIRED WORK. PLEASE SEE ALL SERVICE RECORDS ATTACHED.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0