Jeep Wrangler Complaints (2017)

312 consumer complaints on file.

#11309647February 17, 2020
ENGINE, VISIBILITY/WIPER, UNKNOWN OR OTHER
HEATER PARTIALLY WORKING DUE TO CASTING SAND IN ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306828February 3, 2020
SERVICE BRAKES
WITH ONLY 17300 MILES THE ABS AND TRACTION CONTROL LIGHTS OF MY CAR TURNED ON, ON MY DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306200January 30, 2020
ENGINE
LOSS OF HEAT DUE TO HEATER CORE CLOGGED WITH CASTING SAND FROM ENGINE MANUFACTURER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300541January 20, 2020
POWER TRAIN
I BOUGHT A NEW 2017 JEEP WRANGLER MANUAL TRANSMISSION. THE CAR WILL POP OUT OF REVERSE AND WILL GRIND THE GEARS UNTIL I PUT THE CLUTCH IN OR TAKE IT OUT OF GEAR. THE DEALER SAID IT WAS THE SHIFTER. THEY SAID IT HAS BEEN CONFIRMED THAT IS THE ISSUE AND THEY ARE REPLACING UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299768January 16, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL SOUND COMING FROM THE BRAKES. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC TO BE DIAGNOSED. THE CONTACT IS REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V098000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS 58,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299067January 13, 2020
UNKNOWN OR OTHER
IN THE MORNING WHEN PUTTING IT INTO REVERSE THE VEHICLE IMMEDIATELY STALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299108January 13, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THE VEHICLE'S TRACTION CONTROL LIGHT ALARMED AND AUTOMATICALLY APPLIED BRAKES HEAVILY RESULTING IN A NEAR MISS REAR END COLLISION. THE VEHICLE HINDERED THE GAS PEDAL AND I WAS FORCED TO A STOP ON THE MIDDLE OF A HEAVILY TRAVEL ROADWAY. THE VEHICLE IS STILL UNDER FACTORY WARRANTY. I CALLED CHRYSLER AND MADE AN APPOINTMENT. AFTER 4 DAYS, I WAS TOLD NOTHING IS WRONG WITH MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298283January 9, 2020
STEERING
MY 2017 JEEP WRANGLER NEEDS A NEW CLOCKSPRING. BOTH MY 2008 AND 2012 JEEP WRANGLER HAD RECALLS ON THE CLOCKSPRING. WHY IS THERE NOT A RECALL ON THE 2017?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297136January 4, 2020
WHEELS
UPON INSPECTION OF LEAKING TIRE, IT WAS DISCOVERED THAT THE STEEL RE-ENFORCEMENT WAS PROTRUDING IN TWO (2) LOCATIONS, APPROXIMATELY 8-10" APART INSIDE TIRE AND OUTSIDE TIRE. TIRE WAS REPLACED WITH SPARE TIRE FOR NOW. GOOD YEAR WRANGLER SR-A 255/75 R17, MANUFACTURED 2017, ORIGINAL TIRE ON 2017 JEEP WRANGLER UNLIMITED, 13,200 MILES. VEHICLE WAS AT DODGE/JEEP DEALER FOR SERVICE ON 02 JAN 2019 WITH TIRE ROTATION - NO MENTIONING OF TIRE ISSUE FROM DEALER. TIRE CHANGED NEXT MORNING IN OUR DRIVE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292560January 2, 2020
POWER TRAIN
THE JEEP STALLS WHEN I PUT IT IN REVERSE WHEN I FIRST TRY TO MOVE THE VEHICLE IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291001December 23, 2019
POWER TRAIN, SEATS, SUSPENSION
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11282597November 27, 2019
ENGINE
HUGE AMOUNT OF OIL LEAKING FROM UNDER VEHICLE. OIL POOLED WHERE OIL FILTER HOUSING IS LOCATED AND RAN DOWN BACK OF ENGINE ONTO EXHAUST AND TRANSMISSION HOUSING. THIS IS A FIRE HAZARD TO HAVE HOT OIL LEAKING INTO HOT EXHAUST PIPES. THIS APPARENTLY IS A KNOWN ISSUE WITH JEEP WRANGLERS AS THE PART IS MADE OF PLASTIC AND CRACKS. THIS NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281906November 22, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281085November 19, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE HORN JUST STOPS WORKING, IT BASICALLY WORKS WHENEVER IT WANTS TOO. THIS IS THE 3RD HORN I HAVE HAD INSTALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268292October 14, 2019
VEHICLE SPEED CONTROL
OUR SON WAS DRIVING ON 287 SOUTH IN NEW JERSEY AROUND ON 7-21-2019. IT WAS A HOT DAY. HE HAD BEEN DRIVING HOME FROM THE ADIRONDACK MOUNTAINS FOR ABOUT 3 HOURS AND 15 MINUTES. HIS SPEED WAS JUST UNDER 70 MPH IN THE MIDDLE LANE WHEN SUDDENLY THE CAR WOULDN'T MAINTAIN ITS SPEED. THE CAR SLOWED DOWN AND WOULD NOT ACCELERATE, EVEN THOUGH THE ENGINE MADE A SOUND LIKE IT WAS TRYING TO ACCELERATE. THE RED THROTTLE WARNING LIGHT APPEARED ON THE DASHBOARD. HE PULLED OVER SAFELY AND STOPPED AND TURNED THE CAR OFF. HE WAITED ABOUT 10 MINUTES TO START IT AGAIN... WHEN HE TURNED THE ENGINE BACK ON THE RED LIGHT WAS OFF AND HE DROVE HOME SLOWLY IN THE RIGHT LANE WITHOUT INCIDENT. THE NEXT DAY WE TOOK IT TO THE JEEP SERVICE DEPARTMENT. THEY TRIED THE VEHICLE SEVERAL TIMES AND COULD NOT IDENTIFY THE PROBLEM, AND WE TOOK IT HOME. WE ARE SCARED, HOWEVER, TO DRIVE IT ON THE HIGHWAY NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267020October 8, 2019
UNKNOWN OR OTHER
DRIVING AT 90KM/H SMOKE CAME FROM UNDER HOOD NEAR WINDSCREEN, ENGINE LIGHT CAME ON, ENGINE RAN ROUGH AND STALLED, PULLED OVER TO HARD SHOULDER, TRIED TO RESTART SEVERAL TIMES, WOULD START AFTER A WHILE BUT WOULD STALL. GOT OUT, WAS ABOUT TO OPEN HOOD WHEN THERE WAS AN EXPLOSION/ FIRE BALL FROM THE ENGINE COMPARTMENT (PRIMARILY UNDER VEHICLE AND FROM WHEEL WELLS. THE ENGINE COMPARTMENT CAUGHT FIRE, VEHICLE COMPLETELY BURNT OUT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11266119October 4, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHEN THE KEY WAS INSERTED INTO THE IGNITION SWITCH, THE VEHICLE DID NOT START. THE CONTACT PULLED THE KEY OUT OF THE IGNITION SWITCH APPROXIMATELY 20 TIMES BEFORE THE VEHICLE FINALLY STARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED SINCE THE BEGINNING OF AUGUST 2019. THE VEHICLE WAS TAKEN TWICE TO BAYSIDE CHRYSLER JEEP (212-19 NORTHERN BLVD, BAYSIDE, NY 11361) WHERE IT WAS DETERMINED THAT THERE WAS LOW VOLTAGE BATTERY. THE BATTERY WAS RECHARGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED TO CALL NHTSA AND FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265712October 2, 2019
STEERING
7 EPISODES OF VIOLENT SHAKING OF THE STEERING WHEEL AND FRONT OF THE CAR WHEN DRIVING ON A HIGHWAY. SLOWING DOWN AND STOPPING THE CAR WERE THE ONLY SOLUTIONS TO RESOLVE IT. EPISODE #7 WAS SO STRONG THAT THE CAR SHIFTED FROM THE MIDDLE LINE TO THE RIGHT LANE. THE CAR WAS INSPECTED FOR THIS PROBLEM AT JEEP SERVICE IN GLENDALE,CA BUT NO PROBLEMS WITH THE CAR WERE FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265777October 2, 2019
ENGINE
ENGINE OVERHEATS HAD TO TAKE IT TO DEALERSHIP UNDER WARRANTY, PROBLEM THEY SAID WAS INTERNAL ENGINE FAILURE, THEY WANT TO REPLACE WITH SAME ENGINE BUT ARE NOT OFFERING WARRANTY IF INCIDENT HAPPENS AGAIN ONLY THE ORIGINAL WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257542September 23, 2019
STRUCTURE:BODY, STEERING, SUSPENSION
VEHICLE DELAYS WHEN STARTING AT TIMES. NOT ALWAYS. TURN THE KEY AND WAIT ABOUT 2 SECONDS THEN IT WILL CRANK. RADIO GOES BLANK AT TIMES. AFTER POWERING VEHICLE OFF AND ON IT COMES BACK ON. BIGGEST CONCERN IS THE STEERING AND THE HOOD. HOOD HAS COME UP ENOUGH TWICE TO BREAK THE BLACK STRAPS THAT HOLD IT DOWN. AFTER THE 1ST TIME I REPLACED WITH JEEP SUPPLIED REPLACEMENT PARTS BUT IT STILL HAPPENED AGAIN. LOCAL DEALER WHERE I WENT TO GET PARTS CLAIMS IT'S A REGULAR PROBLEM AND JEEP OWNERS NEED TO JUST DEAL WITH IT. WHEN DRIVING ABOVE 55MPH FEELS LIKE THE JEEP IS GOING TO JUST COME APART. GETS VERY LOOSE AND I SLOW BACK TO UNDER 55. TOOK IT TO MY LOCAL DEALER, NOT WHERE I BOUGHT IT AND THEY CLAIM EVERYTHING LOOKS NORMAL. SOMETHING IS WRONG, I BROUGHT IT TO ANOTHER DEALER, A TOYOTA DEALER, THEY PLACED IT ON THE RACK AND CLAIM THERE IS TOO MUCH PLAY WITHIN THE STEERING. THEY DID NOT MAKE ANY CORRECTIONS AS THE RECOMMEND JEEP FIX IT UNDER WARRANTY. WENT BACK TO JEEP DEALER AND THEY INSPECTED AND CLAIM ALL IS FINE. TRUTH IS IT IS NOT FINE, IT IS A MAJOR SAFETY CONCERN. I HAVE DRIVEN MANY JEEPS AND NONE DROVE LIKE THIS ONE. I REACHED OUT TO A JEEP FORUM AND IT TURNS OUT THIS IS A MAJOR PROBLEM A LOT OF PEOPLE MENTIONED BUT HAVE NOT BEEN ABLE TO GET JEEP TO CORRECT. MOST PEOPLE CLAIM THEY HAD TO PAY FOR OUT OF POCKET TO GET A BETTER SWAY BAR. MOST SAY THEY STILL HAVE FACTORY WHEELS AND SUSPENSION, NO ADDED LIFTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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