Jeep Wagoneer S Complaints

76 consumer complaints on file.

#11685742September 8, 2025
WHEELS
After only a few months of owning the car, my tire completely blew out on the freeway. I did not hit anything or run over anything and the service team mentioned there was nothing in the tire to make them believe this was a result of something that punctured the tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685059September 4, 2025
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:ALARM, ELECTRICAL SYSTEM:ADAS, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684836September 3, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
On Thursday, August 7th, 2025 at approximately 6:51pm while driving my 2024 Jeep Wagoneer S the vehicle lurched forward suddenly while coming to a stop (below 5mph at the time of the lurch). Following that, multiple service lights illuminated on the dash including a large red turtle with a message that "Vehicle power may be diminished". When I went to accelerate from the stop the vehicle was sluggish and slow to respond to throttle input, but then with absolutely no throttle input began accelerating on it's own. This lurching during deceleration followed by unintended acceleration repeated itself several times while attempting to get the vehicle back to the dealership (I was less than a mile from my local Jeep dealer when this occurred). I have video of the vehicle behaving this way, and provided that video to the service department at Lithia Chrysler Jeep of Reno. I have also reached out to Stellantis directly who informed me that in spite of this, and multiple other serious problems with this vehicle they will not assist me with a re-purchase and are going to force me to pursue resolution via Nevada State Lemon Law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682770August 25, 2025
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES
While traveling on the interstate at approximately 70 mph, I pressed the accelerator pedal to increase speed. Instead of accelerating, the vehicle suddenly jerked, and the wheels locked up as though the brakes engaged on their own. I continued pressing the accelerator, but the vehicle rapidly decelerated without responding to throttle input. The most concerning part was that the brake lights did not illuminate while the vehicle slowed down, which created an extreme safety hazard because drivers behind me had no warning that I was slowing. A large truck traveling directly behind me nearly collided with my vehicle because the sudden deceleration was not signaled by the brake lights. This incident placed both myself and surrounding drivers in immediate danger. The vehicle is currently at the dealership service department for inspection, and I have reported this issue. At this time, the problem has not yet been confirmed or reproduced by the dealer, but the failure was unexpected, severe, and occurred without warning. Prior to the failure, the only indication was that a red wrench symbol with a lightning bolt illuminated on the dashboard. The failure itself happened suddenly with no audible or mechanical warning. The malfunction appears related to the braking system, power train, and/or speed control systems. I am requesting that this incident be fully documented and investigated as a potential safety defect, as an uncommanded deceleration at highway speeds without brake light illumination presents a serious risk of high-speed rear-end collisions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679821August 11, 2025
POWER TRAIN
The contact’s partner owns a 2025 Jeep Wagoneer S. The contact stated that the vehicle was shifted into drive to exit the driveway however, the vehicle accidentally shifted to reverse, requiring approximately 6 to 8 attempts to drive forward. The contact stated that the headlights failed to illuminate. The vehicle was on an incline with the front of the vehicle facing upwards. There were no warning lights illuminated. The contact learned how to reset the vehicle while watching a YouTube video. After following the advice from the video and resetting the vehicle, the contact was able to drive the vehicle and accelerate as needed. The vehicle was taken to the dealer, who had not confirmed a diagnosis for the failure. The vehicle remained with the dealer for approximately 60 days. The manufacturer was not informed of the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679814August 11, 2025
ELECTRICAL SYSTEM, ENGINE
Right after purchasing the Wagoneer S, a big red sign and a red wrench showed up on the dash, saying electrical issues. It happened every day. The car stopped in the middle of the road and did not want to move until I shut it off and turned it on again. Sitting in the garage the car would not go into gear, just had all the lights flash. Restarted and all worked. Took to dealer, they had it two days and told me they did not have a fix for the electrical issue. Took it home and 2 days later same issues. Called the dealer again and took it back to the dealer. It has been sitting at the dealership for the last 35 days. Called Wagoneer, Stellantis and the new Jeep in Detroit. No help. Parts issues. I looked at a Wagoneer group on the internet, a large number are having the same issues and more. It has some other software issues like the automatic mirrors and supposed to retract and go back out after starting. Noise issues in the overhead. Missing the 115 volt charger and cargo cover. Waiting 3 months for that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674319July 17, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I am reporting ongoing, unresolved, and potentially dangerous issues with my [Year] Jeep [Model, Trim], related to the ECU, electrical system, and overall drivability. I just picked up the vehicle yesterday after it spent 31 days in service, during which the dealership pulled over 65 different codes. Despite this, the vehicle was returned to me with no true resolution, and within 24 hours of driving it again, it is now showing 23 additional new codes. The car has stalled while driving, creating an extremely unsafe situation. On several occasions, it refuses to start. At one point, the vehicle was stuck in drive for over 27 hours, making it unusable and unmovable. These issues are recurring and unpredictable, making the vehicle a clear safety hazard. I’ve contacted Jeep Customer Care repeatedly. My assigned case manager refuses to respond, and they will not assign me a new one. I’ve escalated requests to management multiple times and have been completely ignored. I am unable to get any assistance despite the seriousness of the issue. This vehicle is unsafe, unreliable, and I am left without a functional mode of transportation. I’m filing this complaint with the hope that it prompts further investigation into these vehicle failures and Jeep/Stellantis’ refusal to properly address them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672058July 8, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1. Brake Booster Failure: On [XXX], my Wagoneer S experienced a brake booster failure, rendering the brakes inoperable. The vehicle displayed multiple error messages but still showed a misleading “Ready to Drive” message, falsely indicating it was safe to operate. The SUV was towed to SouthPointe Jeep in Tulsa on June 28, 2025. I was informed the required brake booster part is backordered until at least July 21, 2025, leaving me without a safe vehicle for nearly a month. 2. Uconnect System Freezing During Backup Camera Use: Approximately 70% of the time, the Uconnect system freezes shortly after starting the vehicle, then reboots. Critically, this often happens while backing up using the rear-view camera — the screen freezes mid-maneuver, creating an extreme hazard for collisions with pedestrians or other vehicles. 3. Other Ongoing Problems: Persistent door rattling and poor build quality. Intermittent braking response or acceleration hesitation. Multiple software glitches, contributing to system instability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670785July 2, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wagoneer S. The contact stated that the vehicle failed to start as intended. The contact stated that while waiting for several hours or several days, the vehicle started as needed. There were several unknown warning lights illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to the dealer where the battery was replaced. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668916June 24, 2025
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
The vehicle is scheduled to return to the dealership again. Multiple safety-critical systems are affected. I believe this is an ongoing electrical system failure in a new vehicle, putting both the driver and passengers at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666352June 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The car died/bricked up 2 days ago 7 days after owning the vehicle. They said it was a cell in the 12 volt battery. Just picked it up and drove it for 30 minutes it threw up a turtle error and jerked forward a few times Almost hit a pedestrian and a car in front of me. I parked it and getting it towed. It seems according to other owners these things are all bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666346June 11, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STEERING
Purchased the car on 5/16 and it’s been at the dealership since 5/23. Was driving and I received a message telling me to “stop safely, vehicle will shit off soon”. Car immediately slowed drastically and the wheel jerked forcing my car to swerve into the next lane on the interstate. Was barely able to pull the car over safely without getting crushed on the highway. Have opened a case with Jeep Customer care and been in contact with the dealership. Car has been sitting there with no progress on a fix and no one knows what to do. Dealership is waiting for Jeep engineers and have no idea what’s wrong or how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665603June 8, 2025
ELECTRICAL SYSTEM
Service Electrical System - Consistent error when driving the vehicle - not reproducible as it will appear 5 minutes into operation or after a number of cycles. Currently on 2 visits to the service department for this error. After the 2nd visit, they performed actuator calibration. Assumed it was sorted after a number of test drives to re-create. Issue occurred within 5 miles of pick-up from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665220June 6, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
The service electrical systems light comes on and the vehicle will freeze up. Has happened numerous times without the dealership being able to repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663137May 27, 2025
POWER TRAIN
Vehicle would not respond to any driver controls upon entering vehicle, disabled drive and stated the vehicle was being charged even though we were in the middle of an empty parking lot while shopping. I tried to shut it off in an effort to reset the systems but the vehicle would not shut down no matter what I did. Tried multiple times and it sat there with the charging in use indications and would not respond to any driver inputs. With no choice I exited the vehicle to go and get some assistance but the vehicle (currently on) would not lock the doors. As a result I stayed with the vehicle until it changed its status or I was able to get a tow truck. Approximately 35 minutes later the system reset itself and I was able to drive it straight to the dealer where they captured 22 fault codes. The vehicle has been at the dealer since 16 May with 1395 miles on it, we purchased it 28 April new from the local dealer. It left me stranded and unsecure putting me at undue risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661867May 19, 2025
STEERING
Steering very loose, even in sport setting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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