Jeep Patriot Complaints

3,365 consumer complaints on file.

#11430265August 24, 2021
FUEL/PROPULSION SYSTEM, ENGINE
A recall has been issued on 2016 Jeep Patriots that are VIN specific (S89). However even though our vehicle was included in the manufacturing dates, it was not included on the recall. I had to pay out of pocket to replace the camshaft/crankshaft sensor. The vehicle was constantly stalling out on my daughter while driving the vehicle which shut off the power steering and brakes. This was a very dangerous situation and I paid to get it repaired. I think that the recall should include my vehicle and I should get reimbursed for my payment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430268August 24, 2021
ENGINE, FUEL/PROPULSION SYSTEM
A recall has been issued on 2016 Jeep Patriots that are VIN specific (recall S89). However even though our vehicle was included in the manufacturing dates portion of the recall, it was not included in the VIN specific portion. The vehicle is doing the exact things that are included in the recall - it constantly stalls while driving on the interstate or in town. Shutting down the engine totally and then making it where the power steering and brakes do not function and is an extreme dangerous situation for a female driver to try and control and restart the vehicle without getting in an accident. I feel that my vehicle should be included in this recall and that Jeep should repair my vehicle free of charge. I would hate for someone to get injured for not including this vehicle in a recall that is only VIN specific.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429997August 21, 2021
ENGINE
On 7/15, my sensor showed I needed a usual oil change. I have had no prior issues with my oil. I drove it to my brothers and there was a loud knocking sound, and my dad checked the dipstick showing zero oil in my engine. I took it down the street about 2 miles, and the engine was stalling the whole way. The engine completely failed. It wouldn’t take oil, it was completely failed. As of 11/2013, I did some research and my particular model of the vehicle has an open recall that apparently doesn’t affect my VIN, however, the recall 13v552000/N52 states that abrasive debri in the balance shaft bearing causes loss of engine oil pressure, causing the engine to stall and or fail. I’m at a loss, and it’s been open as of 11/2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429817August 20, 2021
STRUCTURE:BODY, SUSPENSION
There has already been a TBA service bulletion on this vehicle. It has to do with the front and rear subframes. I just bought this vehicle a couple months ago . The old owner never replaced them so now it's so rusted out that the toe can't b adjusted and the tires are pointing inward horribly wearing the inside tread of tires wear out 90× faster. The subframes about to snap causing the whole rear end to hit the ground
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428504August 10, 2021
ENGINE
The contact owns a 2016 Jeep Patriot. The contact stated while stationary at a traffic light attempting to make a left turn, while depressing the accelerator pedal the vehicle failed to accelerate. The contact stated that she was unaware if there was a warning light illuminated. The contact stated she parked in the middle of the street before restarting the vehicle. While depressing the accelerator pedal, the RPM levels raised up however, the vehicle failed to respond. The contact stated she was able to park on the side of the road and restart the vehicle. The contact stated she drove to her residence while experiencing the failure. The contact stated she continued to experience the failure and the throttle body warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the throttle body and wiring harness to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428328August 9, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2016 Jeep Patriot. The contact stated while driving 50 mph, the vehicle stalled. The vehicle was unable to be restarted. The vehicle was towed back to the residence. The contact stated there was an unknown warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the Vin was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427132July 30, 2021
ENGINE
the engine cuts out and stalls as you are driving, this is intermittent but happens often
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426952July 29, 2021
ELECTRICAL SYSTEM
For the past several months we are having trouble with the computer issue with this vehicle. We took it to a repair shop and they confirmed, in fact one of the mechanics had the very same problem, that the computer is malfunctioning. Here is what is happening...the car won't start and as you turn the key it just hesitates and you pray it will start. The A/C won't come on...the clock on the dash does not show the correct time...the "bell" dings when you exit the vehicle even though there is no key in the ignition, the lights have been turned off, etc. It won't stop dinging until you shut the door. Also, the rear window defogger indicator light is flashing like warning you to turn it off. Also, the CD player won't eject a CD. Then come a few days later and none of this happens. It is always a gamble when you get in the Jeep wondering if it will start. I feel, since this has happened to other Jeeps, there should be a recall on this particular situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427049July 29, 2021
AIR BAGS
The Air Bag Spring has failed, apparently due to metal fatigue, in my 2015 Jeep Patriot. This renders the horn non-functioning and may also make the air bag not function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426859July 28, 2021
SUSPENSION
The contact owns a 2011 Jeep Patriot. The contact stated that upon taking her vehicle to an independent mechanic, the mechanic discovered a significant amount of rust to the sub frame of the vehicle. The mechanic informed her that there might have been a recall on the vehicle for the corrosion. The mechanic also informed her that the vehicle was unsafe to drive due to the amount of rust on the suspension. The contact then called the dealer and was informed that there was a warranty on the vehicle for the corrosion on the subframe however, the warranty had expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426763July 28, 2021
AIR BAGS
The vehicle was involved in a major accident. None of the air bags deployed at all. Yet, the air bag that stretched front to back along the roof was completely exposed and simply hanging.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11426407July 26, 2021
SUSPENSION
rust holes in front sub frame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426412July 26, 2021
UNKNOWN OR OTHER, STRUCTURE:BODY, SUSPENSION
Structural issue/rust - engine cradle - front cross member rusted through on underside of Jeep. The car broke down while we were traveling and had to have a cross member replaced at a dealership. The car ran but was noisy and unsafe to drive, and we were 4 hours from home. Despite having an oil change recently, we were not warned of the issue. The replacement cost about $1500 out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426218July 23, 2021
FUEL/PROPULSION SYSTEM, STEERING, POWER TRAIN
After refueling car stalls when this happens loss of power steering brakes etc Dangerous entering busy roads from gas stations Been happening consistently, many other owners report same problem across multyears of manufacture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424770July 14, 2021
SEATS
My driver side headrest exploded while the car was stationary. It appears the active head restraint system failed. Jeep dealers refuse to tell me if this is covered by warranty. I have not yet had it inspected, but as the car was stationary, not moving and not colliding it is clearly a manufacturer defect. This is an extremely dangerous defect. There are reports of drivers being concussed while driving, and I mostly only drive to take children to and from school.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424575July 13, 2021
AIR BAGS
The airbag light came on about 35 times, and I went to the dealer, they told me to come back later because the light wasn't illuminated, then I was told a sensor was broken, and they couldn't fix it, so that meant I would have zero airbags that worked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424452July 12, 2021
STEERING, SUSPENSION
The front subframe rusted through on the left hand side which in turn caused the lower control arm to shift outward preventing full steering capabilities. There was a warranty extension dated back from 2017, brought into service on December of 2019, to the Chrysler dealership where it was purchased for lights on the cluster and a steering vibration and no one mentioned the subframe issue that was persisting on this model year. Was told rather that it needed a new bearing and a speed sensor. Replaced both and the issue wasn’t fixed. I am told now (July 2021) that this extension expired in March of this same year. Was told by both the dealer and the customer service hotline that there is absolutely nothing they can do. They also mentioned that there should have been a letter sent out for this warranty extension but nothing was ever received. Been at the same address since well before the purchase date of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424467July 12, 2021
ELECTRICAL SYSTEM
TIPM problems causing problems with wipers, blinkers. Sometimes can't turn wipers on or off. Passenger side blinkers fast blink. Changed all bulbs but didn't fix. When lights are turned on passenger blinkers fail to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423277July 2, 2021
ENGINE
I was driving when my car suddenly died. I was able to restart.i went to the dealer and it's pulling codes for the crankshaft Camshaft sensor or intermittent system. They are not able to check my vehicle for 5 days even though my car shutting off while driving is an emergency issue where I could be hit or I could cause a crash. This sensory and system is a documented issue on the 2016 patriot. My model does not fall in the dates of the recall but I think the recall needs to be expanded because Chrysler Jeep knows this is a problem and is not covering my vin. Again this is a safety concern for my life and they would not even work me in on an emergency basis and I am forced to continue on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422536June 28, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
My jeep sputters like it's going to shut off. It does occasionally and I loose steering and speed control and The brakes dont work. Not sure if it's a fuel issue a transmission issue or what the deal is but it has done it forever. It jerks around like it is in the wrong gear and often is trying to operate in 6th gear when going 30 mph. It's not changing gears...it isn't accelerating correctly when pulling out in traffic. It is a disaster waiting to happen and has been. The local dealer just says wait for recall info. It's a jeep. It will be coming eventually....hello I drive my kids around daily
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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