Jeep Patriot Complaints

3,365 consumer complaints on file.

#10416188July 29, 2011
STEERING
JEEP BEGAN MAKING CLUNKING SOUND WHEN TURNING. INFORMED THAT LOWER CONTROL ARMS WITH BALL JOINTS IN THE FRONT NEED TO BE REPLACED. HAD THIS HAPPEN ON A PREVIOULY OWNED JEEP LIBERTY BUT THAT WAS REPAIRED VIA A RECALL. THIS IS THE SAME ISSUE ON A SIMILAR VEHICLE. HAVE SEEN THAT THERE ARE MANY SIMILAR COMPLAINTS REGARDING THIS ISSUE ON PATRIOTS WITH RELATIVELY LOW MILEAGE. THE MANUFACTURER SHOULD ISSUE A RECALL AS THIS IS THE SAME ISSUE THEY PERFORMED A RECALL ON FOR A PREVIOUS MODEL. A FAILING BALL JOINT POSES A SERIOUS SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415513July 28, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
1COMPLAINT NUMBER: 10412080INCIDENT DATE: JUNE 18, 2011DATE ADDED TO FILE: JULY 12, 2011 DESCRIPTION OF THE COMPLAINT: WHILE TRAVELING ON A FREEWAY WITH CRUISE CONTROL ACTIVATED, MY INSTRUMENT PANEL LIT UP AND MY CAR LOST ALL POWER. I WAS ABLE TO COAST TO THE SHOULDER. WHEN I LOOKED UP THE PANEL LIGHT MEANINGS IN THE MANUAL, I DETERMINED IT WAS SAFE TO ATTEMPT TO RESTART THE CAR. THE CAR WOULD NOT START. AFTER WAITING FOR A FEW MINUTES, I WAS ABLE TO START THE CAR AND TAKE IT IN TO THE DEALER. THE SERVICE DEPARTMENT ACKNOWLEDGED THE CAR PROBLEM BUT WAS UNABLE TO DUPLICATE IT. AT THE TIME, I HAD 7500 MILES ON MY CAR. I HAD THE SAME PROBLEM THIS WEEK. MY CAR STALLED IN THE MIDDLE OF AN INTERSECTION AND WOULD NOT RESTART. AGAIN, SERVICE DEPARTMENT IS UNABLE TO DUPLICATE THIS ISSUE. 2COMPLAINT NUMBER: 10410937INCIDENT DATE: JULY 6, 2011DATE ADDED TO FILE: JULY 7, 2011 DESCRIPTION OF THE COMPLAINT: THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH, WITH THE CRUISE CONTROL ACTIVATED THE VEHICLE SUDDENLY STALLED. AFTER COASTING THE VEHICLE TO THE SIDE OF THE ROAD HE ATTEMPTED TO RESTART IT AND IT FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILES WERE APPROXIMATELY 3,500. DETAILS DISCUSS THIS CONSUMER COMPLAINT AT FORUM 3COMPLAINT NUMBER: 10410109INCIDENT DATE: JUNE 27, 2011DATE ADDED TO FILE: JUNE 30, 2011 DESCRIPTION OF THE COMPLAINT: THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 137. HAVE YOU LOOKED INTO THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415261July 26, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
DRIVING ON INTERSTATE HIGHWAY ,LOW TIRE PRESSURE WARNING FLASHED ON DASHBOARD, CAR PULLED TO THE RIGHT, STOOPED CAR, LOOKED FOR CAUSE OF FLAT, THE VALVE STEM WAS CORRODED, 1/4 OF STEM CAME OFF AIR LEAKED OUT FLATTENED TIRE. IT COST OVER ONE HUNDRED DOLLARS TO REPAIR, THIS IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413897July 21, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT 4X4. THE CONTACT STATED THAT THE ALTERNATOR FAILED AND A GRINDING NOISE COULD BE HEARD COMING FROM THE ALTERNATORS BEARINGS WHENEVER THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE AFTER PERFORMING A DIAGNOSTIC TEST. THE GRINDING NOISE CONTINUED TO WORSEN. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD REIMBURSE HALF OF THE REPAIR COSTS. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413985July 21, 2011
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BOTH FRONT BALL JOINTS BAD AT APPROX. 50,000 NEVER TAKEN OFF ROAD AND ITS MY WIFE'S WHO NEVER GOES OVER THE SPEED LIMIT JUST GOES TO WORK AND GROCERY. GOING TO BE ABOUT $1200 TO FIX AND SAID MY VEHICLE IS 2 MONTHS FROM DATE OF FREE REPLACEMENT THROUGH RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413776July 20, 2011
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I NOTICED A CLUNK IN MY 2007 JEEP PATRIOT, WHEN TURNING OR GOING OVER BUMPS. I BROUGHT THE CAR TO THE DEALER (GRAVA CHRYSLER JEEP DODGE) AND WAS TOLD THE LOWER CONTROL ARM/ BALL JOINTS ON BOTH SIDES HAVE FAILED, AND THE VEHICLE WAS UNSAFE TO DRIVE AFTER ONLY 21,112 MILES. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413863July 20, 2011
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS ARE PRE-MATURELY WORN AND LOOSE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413607July 19, 2011
STEERING, SUSPENSION:FRONT
2008 JEEP PATRIOT FRONT BALL JOINT NEEDED REPLACED AT 46,000 MILES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414238July 16, 2011
SUSPENSION
THE CAR WAS ON THE LIFT FOR A ROUTINE OIL CHANGE WHEN MY MECHANIC CHECKED THE TIRES TO SEE IF I WAS HAVING ANY ISSUES WITH THE BALL JOINTS. HE HAS ANOTHER JEEP PATRIOT IN THE GARAGE WITH PROBLEM BALL JOINTS, THAT CAR HAS JUST SLIGHTLY LESS MILES THAN MINE DOES. HE THEN CALLED ME NOTIFYING ME THAT BALL JOINTS WERE BAD, ONE HE CONSIDERED DANGEROUSLY BAD AND HE WOULD NOT ALLOW ME TO DRIVE THE CAR HOME. HE HAS SINCE REPLACED THE SEVERELY DAMAGED ONE, BUT WAS UNABLE TO REPLACE THE OTHER AS THERE WERE NO PARTS AVAILABLE TO DO SO. THIS IS THE SECOND SUSPENSION PROBLEM I HAVE HAD WITH THIS CAR. I HAD TO HAVE TIE RODS REPLACED AT 15000 MILES ( COVERED BY WARRANTY). I DO NOT USE THE VEHICLE OFF ROAD AND I AM RIGOROUS ABOUT KEEPING UP WITH ALL SCHEDULED MAINTENANCE. I SPOKE WITH THE DEALER AND WAS GIVEN THE RUN AROUND, SO I CALLED CHRYSLER AND AM WAITING TO HEAR BACK FROM THEM. MY MECHANIC FEELS THAT THIS IS SOMETHING THAT SHOULD ABSOLUTELY NOT HAVE TO REPAIRED AT THIS STAGE, GIVEN THE MILEAGE AND THE CONDITION OF THE VEHICLE. DUE TO THIS ISSUE I HAVE SOME PRETTY SERIOUS WEAR ON TIRES I JUST REPLACED IN SEPTEMBER OF LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412028July 12, 2011
SUSPENSION:FRONT, STEERING
SEVERE RATTING IN THE FRONT END OF MY 2008 JEEP PATRIOT. I TOOK IT TO A GARAGE TO HAVE IT LOOKED AT AND THEY SAID THE BALL JOINTS WERE BAD THE VEHICLE HAS 66000 MILES. AFTER RESERCHING IT ONLINE AND OVER A 500 COMPLAINTS IN CHAT FORMS FOR THE SAME THING I FOUND THAT CHRYSLER HAD A RRT 08-070 FOR IMPROPER TORQUE ON THE LOWER A ARM BOLT. I FURTHER RESERCHED IT AND FOUND THAT THIS BOLT IS AN MVSS BOLT THAT WAS INCORRECTLY TORQUED. I CALLED THE DEALERSHIP TO CONFIRM THE RRT AND THE SAID MY VIN WAS NOT INCLUDED. I CALLED CHRYSLER AND GOT THE RUNAROUND THAT THE VEHICLE MILAGE COULD OF BEEN THE ISSUE. THERE WERE MANY POSTS ON JEEP PATRIOT.COM STATING THEY HAD THE SAME PROBLEMS ON THE SAME YEAR AND MAKE MODELS. ONE POST STATED THEY PULLED OUT OF THE DEALRSHIP AFTER THE VEHICLE WAS REPAIRED AND THE FRONT TIRE FELL OFF. MY WIFE AND GRANDSON DO ALOT OF TRAVELING IN THE VEHICLE AND I WOULD HATE FOR THEM TO BE TRAVELING AND HIT A POT HOLE AND THE BOLT SHEAR OFF BECAUSE OF CHRYSLERS NOT WANTING TO MAKE A RECALL ON THE VEHICLE. I WORKED 14 YEARS AS A QUALITY ENGINEER IN THE AUTOMOVTIVE BUSINESS FOR A TEIR 2 SUPPLIER AND CHRYSLER WOULD HAVE NO PROBLEM ON MAKING A RECALL ON A PART THAT WAS PRODUCED BY OUR COMPANY AND MAKE US PAY FOR IT. I THINK THERE SHOULD BE A RECALL ON THIS ISSUE BECAUSE OF THE SAFETY ISSUE AT HAND WITH THE FRONT WHEEL ASSEMBLY A ARM BOLT BREAKING AND THE ASSEMBLY FALLING OFF. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412080July 12, 2011
ENGINE AND ENGINE COOLING
WHILE TRAVELING ON A FREEWAY WITH CRUISE CONTROL ACTIVATED, MY INSTRUMENT PANEL LIT UP AND MY CAR LOST ALL POWER. I WAS ABLE TO COAST TO THE SHOULDER. WHEN I LOOKED UP THE PANEL LIGHT MEANINGS IN THE MANUAL, I DETERMINED IT WAS SAFE TO ATTEMPT TO RESTART THE CAR. THE CAR WOULD NOT START. AFTER WAITING FOR A FEW MINUTES, I WAS ABLE TO START THE CAR AND TAKE IT IN TO THE DEALER. THE SERVICE DEPARTMENT ACKNOWLEDGED THE CAR PROBLEM BUT WAS UNABLE TO DUPLICATE IT. AT THE TIME, I HAD 7500 MILES ON MY CAR. I HAD THE SAME PROBLEM THIS WEEK. MY CAR STALLED IN THE MIDDLE OF AN INTERSECTION AND WOULD NOT RESTART. AGAIN, SERVICE DEPARTMENT IS UNABLE TO DUPLICATE THIS ISSUE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411503July 8, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT. THE CONTACT STATED THAT THE FRONT LOWER CONTROL ARM AND LOW BALL JOINTS SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SUSPENSION WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410922July 7, 2011
SUSPENSION:FRONT
DRIVING HOME FROM THE SHOW ROOM WITH LESS THAN 5 MILES HEARD A CLUNK AND GRINDING SOUND FROM FRONT END. BROUGHT IT BACK TO DEALER AND FOUND BOTH FRONT ROTORS WARPED, CLUNKING CONTINUED. @ AROUND 7,000 MILES CLUNKING INCREASED FROM FRONT END OF VEHICLE. BROUGHT IT TO JEEP DEALER, FOUND NOTHING. NOISE CONTINUED TO GET WORSE. BROUGHT IT BACK TO JEEP AND AGAIN FOUND NOTHING. CLUNKING BECAME NERVE RACKING, @ 65,000 MILES BROUGHT IT TO MY PERSONAL MECHANIC AND FOUND THAT BOTH CONTROL ARMS, BUSHINGS, AND STRUTS NEED TO BE REPLACED. AND OF COURSE THE MANUFACTURES WARRANTY HAS EXPIRED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410937July 7, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH, WITH THE CRUISE CONTROL ACTIVATED THE VEHICLE SUDDENLY STALLED. AFTER COASTING THE VEHICLE TO THE SIDE OF THE ROAD HE ATTEMPTED TO RESTART IT AND IT FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILES WERE APPROXIMATELY 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410463July 5, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TPMS ON MY 2009 JEEP PATRIOT INDICATED LOW TIRE PRESSURE. WHEN I TOOK THE CAP OFF ONE TIRE TO CHECK THE PRESSURE, ABOUT 1/8 INCH OF THE END OF THE VALVE STEM WAS INSIDE THE CAP. I COULD NOT CHECK THE TIRE PRESSURE OR ADD AIR. THIS IS A SAFETY ISSUE. IF THE VALVE STEM BREAKS WHILE DRIVING, IT COULD RESULT IN QUICK LOSS OF TIRE PRESSURE. THE JEEP DEALER WILL REPLACE THE VAVLE STEM/TIRE PRESSURE MONITOR UNIT FOR $115. I WILL SAVE THE OLD PART. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410600July 5, 2011
STRUCTURE, ELECTRICAL SYSTEM
WATER LEAKS OCCUR IN THE JEEP PATRIOT (ALL MODEL YEARS) FROM THE SUN ROOF, A,B & C PILLARS, THE FRONT DOME LIGHT AND REAR DOME LIGHT. THE WATER LEAK IS SO HEAVY THAT WATER WILL FILL THE VOID BETWEEN THE ACTUAL ROOF AND LINER. WATER ALSO FORCES ITS WAY INTO ELECTRONIC SYSTEMS, SUCH AS THE RADIO AND VARIOUS CONTROLS. I AM CONCERNED OVER POSSIBLE DAMAGE TO SAFETY SYSTEMS. JEEP WILL NOT REPAIR IT OUT OF WARRANTY AND HAS YET TO COME UP WITH A PROPER FIX. THE ISSUE HAS BEEN DOCUMENTED ONLINE BY NUMEROUS OWNERS, INCLUDING YOUTUBE VIDEOS AND COMPLAINTS ON HTTP://WWW.JEEPPATRIOT.COM/FORUM/TAGS.PHP?TAG=LEAK. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410109June 30, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 137.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407189June 16, 2011
SUSPENSION:FRONT, STRUCTURE
WEEK AFTER WE BOUGHT THE VEHICLE WE STARTING HEARING A POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. TOOK THE VEHICLE IN THEY LOOKED AND SAID THEY COULDN'T FIND THE PROBLEM. IT WAS STILL DOING IT BROUGHT IT BACK IN AND THEY PUT IT UP ON THE RACK AND THEN TOLD US THAT THE BALL JOINTS WERE BACK AND NEEDED TO BE REPLACE AT OUR COST (805.41) NOW WE HAVE A LEAK FROM THE SUNROOF AND I HAVE WATER STANDING IN THE FLOORBOARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406828June 14, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT FWD. THE CONTACT STATED THAT THERE WAS A WATER LEAKAGE WITHIN THE REAR TRUNK AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR DIFFERENT OCCASIONS FOR REPAIRS HOWEVER, THE REMEDY FAILED TO CORRECT THE CONTINUOUS DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405769June 9, 2011
STRUCTURE:BODY
WATER LEAKS FROM DOME LIGHT AFTER HARD RAINS. LEAKING ONTO ELECTRONICS (RADIO, CD PLAYER, AC) SATELLITE RADIO NO LONGER DISPLAYING CORRECT INFO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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