Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#8004675February 27, 2002
AIR BAGS:FRONTAL
THERE WERE NO FAILURES. THE VEHICLE WAS SERVICED DUE TO RECALL NOTICE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564467February 21, 2002
UNKNOWN OR OTHER
THE CONSUMER STATES THAT THE KNEE BLOCKER (UNKNOWN-SPECIFIC BLOCKER) PLATE, IS SEPERATING FROM THE INSTRUMENT PANEL AND FALLING. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005935February 20, 2002
POWER TRAIN:AXLE ASSEMBLY
WHEEL OR AXLE ON THE FRONT RIGHT SIDE BROKE AND CAUSED THE CAR TO SWERVE AND ULTIMATELY ROLL OVER TWO OR THREE TIMES. THIS TYPE OF BREAKAGE DOES EVEN HAPPEN IN A ROLL OVER ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#9006049February 19, 2002
AIR BAGS
CHRYSLER HAS ISSUED A RECALL ON IMPROPER DEPLOYMENT OF AIR BAGS. THERE NO INFORMATION IN THE DEALERS COMPUTER INFORMING THEM THAY THE PARTS ARE NOT AVAILABLE AND THEY WILL NOT FORMALLY ISSUE A RECALL. DEALERSHIP SERVICE DEPARTMENT IS AWARE OF THE PROBLEM BUT HAVE NO INFO IN COMPUTERS, THEREFORE CANNOT DO REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564283February 14, 2002
UNKNOWN OR OTHER
THE CONSUMER RECEIVED A RECALL NOTICE (01V-311) FOR REPLACEMENT OF THE KNEE BLOCKER BACKING PLATE, BUT COULD NOT FIND CONVENIENT TIME TO SCHEDULE RECALL REPAIR. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758053February 10, 2002
SUSPENSION:FRONT
THE SUSPENSION IS SO LOW IN THE FRONT (ONLY MEASURES 5") THAT WHEN YOU DRIVE OFF ROAD THE ROCKS/SAND FILL UP THE SKID PLATE AND IF LEFT THERE COULD RUB HOLES IN THE OIL PAN/MESS UP THE BOOTS ON THE SUSPENSION AND POSSIBLY STOP THE SUSPENSION FROM FUNCTIONING. IF DRIVING ON SLUSHY/FROZEN ROADS THE VEHICLE WOULD BECME A SKI. IS THIS AN OFF-ROAD VEHICLE AS ADVERTIZED OR IS IT STRICKLY AN ASPHALT VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757854February 6, 2002
POWER TRAIN:DRIVELINE:DRIVESHAFT
THE VEHICLE EXHIBITS LOUD LOW FREQUENCY VIBRATIONS @ 53MPH. THE DRIVESHAFT HAS BEEN REPLACED AFTER BEING DECLARED OUT OF BALANCE. IT IS NOW AT THE DEALERSHIP FOR THE 5TH TIME FOR THIS REPAIR. DISCUSSIONS WITH OTHER LIBERTY OWNERS INDICATES THAT THIS IS NOT AN ISOLATED INCIDENT. A SUBSEQUENT TEST DRIVE OF ONE OTHER VEHICLE SHOWED THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757891February 6, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
OUR 2002 JEEP LIBERTY LIMITED WITH LESS THAN 1500 MILES CAUGHT FIRE ON THE RIGHT SIDE AND PROCEEDED TO BURN COMPLETELY. MY 5 YEAR OLD SON WAS IN THE PASSENGER SEAT. BY THE TIME WE SAW THE SMOKE AND FIRE, HE TRIED TO GET OUT BUT THE DOOR WAS TOO HOT TO OPEN. I GRABBED IM, OPENED THE DRIVERS DOOR AND RAN FOR SAFETY. WE WERE TURNING AROUND ON A GRAVEL ROAD AND HAD ENTERED SOME LITE MUD AND LITE, WET GRASS BESIDE THE GRAVEL ROAD AND WE WERE PULLING A BRAND NEW VERY LITE TRAILER WITH THREE SMALL DIRT BIKES ON IT. THE FIRE WAS SO HOT THAT THE NEW TRAILER HITCH MELTED AND WAS FUSED TO THE TRAILER NECK. MY 5 YEAR OLD SON'S BIKE WHICH WAS ON THE RIGHT SIDE OF THE TRAILER WAS BURNED AND MELTED TO THE FRAME. MY SON AND I WERE FORTUNATE TO GET OUT ALIVE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8003053January 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
RECALL 01V31100; CONSUMER RECIEVED RECALL LETTER CONCERNING KNEE BLOCKER TRIM PANEL APPROXIMATELY FOUR MONTHS AGO, DEALER HAS BEEN CONTACTED, BUT HAD NO PARTS AVAILABLE TO CORRECT RECALL PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757505January 29, 2002
SUSPENSION:FRONT
HAVE EXPERIENCED HARMONIC NOISE AND VIBRATION IN THE FLOOR BOARD AND CENTER CONSOLE. THE VIBRATION AND NOISE ARE MOST APPARENT WHEN DECELERATING FROM A HIGHER SPEED DOWN THROUGH 50 TO 55 MPH. THE VIBRATION AND NOISE SOUND AS IF YOU HAVE KNOBBY ALL TERRAIN TIRES ON THE VEHICLE WHEN IN FACT YOU DO NOT. THE DEALER HAD THE VEHICLE FOR TWO DAYS AND MADE EVERY EFFORT TO IDENTIFY THE VIBRATION AND NOISE. THEY FOUND A SLIGHTLY OUT OF BALANCE WHEEL, BUT THE VIBRATION AND NOISE REMAIN. SINCE THEN, I HAVE DRIVEN TWO OTHER JEEP LIBERTY VEHICLES, BOTH OF THEM HAVING SIMILAR VIBRATION AND NOISE. PERHAPS I HAVE A DISCRIMINATING EAR BEING AN ENGINEER, BUT THAT DOES'T EXPLAIN WHY PASSENGERS ALSO FEEL THE VIBRATION AND HEAR THE NOISE. I GUESS I AM FORTUNATE TO HAVE THE 7 YEAR/ 100,000 MILE WARRANTY ON THE DRIVE TRAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002526January 22, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A DIRECT FRONTAL COLLISION AT 30MPH. UPON IMPACT AIR BAGS DID NOT DEPLOY CAUSING MINOR INJURIES TO THE DRIVER. VEHICLE HAS BEEN INSPECTED BY AN INVESTIGATOR FROM CHRYSLER. IT WAS DETERMINED THAT IMPACT WAS NOT HARD ENOUGH TO DEPLOY THE AIR BAGS. A RECALL HAS BEEN ISSUED ON THE VEHICLE MAKE AND MODEL; HOWEVER, OWNERS NOTIFICATION HAS NOT BEEN SENT. *AK *YD
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9005758January 17, 2002
SUSPENSION
ON THREE SEPARATE OCCASIONS VEHICLE FISHTAIL SEVERELY ON WET ROAD AT SLOW SPEED, RESULTING IN LOST OF CONTROL, CAUSING MODERATE DAMAGE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002249January 15, 2002
STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND WITHOUT PRIOR WARNING PART OF STEERING WHEEL FELL ON HIS FEET WHILE HE WAS DRIVING, AND PART OF IT WAS STUCK UNDER THE ACCELERATOR PEDAL. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756837January 14, 2002
VISIBILITY:REAR WINDOW WIPER/WASHER
WHEN YOU ACTIVATE THE REAR WINDOW WASHER, THE FRONT WINDSHIELD GETS SPRAYED TOO! YOU MUST WIPE THE WINDSHIELD IMMEDIATELY SO YOU CAN SEE!!!. ALSO, THE SAME PROBLEM HAPPENS WHEN YOU USE THE WINDSHIELD WASHER; THE REAR WINDOW SPRAYER IS ACTIVATED. THIS SITUATION IS ONLY AN INCONVENIENCE AND WASTE OF WASHER FLUID. DEALER HAS ORDERED A NEW WASHER FLUID PUMP, UNDER WARRANTY.*ASK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756756January 12, 2002
SUSPENSION:FRONT
SINCE DATE OF PURCHASE VEHICLE PULLS TO THE RIGHT WHILE DRIVING. HAVE TAKEN IT TO THE DEALER AND THEY CHECKED IT, BUT IT STILL PULLS TO THE RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001815January 9, 2002
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
BECAUSE THE SEAL ALONG THE HINGE OF THE REAR PASSENGER DOOR IS TOO SHORT RAIN SEEPS INSIDE VEHICLE, CAUSING THE DOOR TO RUST. A COMPLAINT WAS MADE TO THE DEALER AND MANUFACTURER. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755842December 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
IT ONLY HAS 3700 MILES ON IT AND HAVE ONLY DRIVEN IT 2 MONTHS AND WENT TO GET 1ST OIL CHANGE AND TOLD ME THAT THERE WAS A LEAK & TO TAKE IT BACK TO THE DEALERSHIP. AFTER TAKING IT TO THE DEALERSHIP THEY DETERMINED THAT BOTH THE FRONT AND REAR SEALS ON THE TRANSMISSION WERE BAD AND NEEDED TO BE REPLACED. IT WOULDN'T HAVE BEEN DETECTED IF I HADEN'T TAKEN IT TO GET AN OIL CHANGE. OR EVEN IF THEY WOULDN'T HAVE TOLD ME I WOULD HAVE NO WAY OF KNOWING THAT IT WAS ACTUALLY LEAKING. I JUST HAVE TO SAY THEY DON'T MAKE TRUSTWORTHY VEHICLES LIKE THEY USED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755633December 14, 2001
AIR BAGS:FRONTAL
WHILE INVOLVED IN A SIGNIFICANT ACCIDENT, THE AIR BAGS NEVER DEPLOYED WHEN THEY SHOULD HAVE. THE OTHER VEHICLE INVOLVED DID DEPLOY. THIS IS OBVIOUSLY A SAFETY PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#6900655December 10, 2001
AIR BAGS, UNKNOWN OR OTHER
A BOLT WITH A BUILT ON WASHER DROPPED FROM DASH BETWEEN WINDSHIELD AND STEERING COLUMN. IT WAS A LARGE BOLT, AND DIDN'T KNOW WHAT IT WAS FOR. CONTACTED DEALER, AND DEALER STATED TO BRING IN VEHICLE. &*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899857December 5, 2001
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE VEHICLE IS TRAVELING ABOVE 25 MPH AND BRAKES ARE APPLIED, DRIVER'S POWER ADJUSTING SEAT AND FRONT PASSENGER'S POWER ADJUSTING SEAT SLIDE FORWARD INTO CONSOLE. DEALERSHIP HAS EXAMINED VEHICLE, AND MADE REPAIRS FOR THIS PROBLEM TWICE. REPAIRS HAVE FAILED TO SOLVE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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