Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10808528December 4, 2015
AIR BAGS
I WAS IN ACCIDENT ON SEPT 27 AND THE AIRBAG DID NOT DEPLOY UNTIL THE VEHICLE STOPPED IT TOOK ABOUT 5MINS AFTER ACCIDENT THEN THERE WAS A SMELL LIKE RUBBER AND IT JUST WENT POOF DIDN'T MAKE CONTACT WITH MY FACE OR BODY. STATIONARY ON HWY 89 AND WAS FIRED FROM MY JOB FOR NOT BEING ABLE TO START THE NEXT DAY. I AM LEFT HANDED AND WAS NOT ABLE TO CONTACT YA'LL THANK YOU *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10807435November 30, 2015
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRAME THAT HELD THE CONTROL ARM WAS RUSTED AND SEPARATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807044November 18, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY REMOTE FAILED TO LOCK OR UNLOCK THE DOORS, AND LIFTGATE DOOR. THE DOORS HAD TO BE LOCKED MANUALLY. THE LIFTGATE WINDOW WOULD NOT CLOSE AT ALL. REMOTE BATTERIES WERE REPLACED . HOWEVER, IT STILL WOULD NOT LOCK OR UNLOCK THE DOORS AND LIFTGATE. WHEN I PRESSED THE UNLOCK BUTTON ON THE REMOTE, THE EMERGENCY FLASHERS CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790628November 16, 2015
UNKNOWN OR OTHER
MY PASSENGER SIDE WINDOW HAS FALLEN DOWN AND IT WILL COST ABOUT $400 TO HAVE IT REPAIRED. FROM MY UNDERSTANDING THIS IS CAUSED BY A DEFECTIVE WINDOW REGULATOR. I HAVE READ THAT CHRYSLER USED A CHEAP PLASTIC CLIP IN ITS ASSEMBLY. THIS IS THE 2ND WINDOW THIS HAS HAPPENED TO. IN SEARCHING THE INTERNET THERE ARE THOUSANDS OF PEOPLE THAT HAVE HAD THIS PROBLEM, MOST OF THE PROBLEMS ARE IN THE 2004 MODEL. JEEP REALLY SHOULD DO A RECALL ON THIS PROBLEM. I ONLY HAVE 36,000 MILES ON THIS VEHICLE AND THESE PROBLEMS SHOULD BE PAID FOR BY JEEP CHRYSLER. I WAS DRIVING TO THE STORE THE OTHER DAY IN POURING DOWN RAIN WHEN ALL OF THE SUDDEN THE WINDOW DROPPED DOWN. I STOPPED MY CAR AND TRIED TO PULL IT UP, BUT IF FELL DOWN TOO FAR. THE INSIDE OF MY CAR GOT VERY WET BECAUSE OF THIS AND I HAD TO RETURN HOME. I THEN TOOK IT TO MY LOCAL REPAIR SHOP. IT IS STILL THERE, SO I HAVE BEEN WITHOUT A CAR FOR 4 DAYS. AS I HAVE SAID THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM AND CHRYSLER JEEP WON'T DO A THING ABOUT IT FOR THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788415November 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED LIT FOR SEVERAL MONTHS AS THE FAILURE PROGRESSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT INDICATE WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT HAD BEEN WAITING FOR YEARS TO RECEIVE THE REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788431November 4, 2015
ELECTRICAL SYSTEM
WHILE DRIVING VEHICLE THE ENGINE CUT OFF. AFTER TOWING CAR TO DEALERSHIP, THE PROBLEM WAS DIAGNOSED IGNITION DEFECT AND THE IGNITION WAS REBUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785316October 22, 2015
SERVICE BRAKES, SUSPENSION
VEHICLE WAS IN MOTION ON CITY STREET, TURNING A CORNER AT APPROXIMATELY 20 MPH THE FRONT END SUSPENSION: CONTROL ARM SNAPPED/ DISCONNECTED FROM THE LOWER BALL JOINT. AXLE SHAFT ASSEMBLY/ CV DRIVE SHAFT BROKE. COST OF REPAIR $1500
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10783447October 19, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783496October 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKED, THE DOORS WOULD NOT LOCK WITH THE REMOTE OR THE KEY. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK FROM THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782610October 16, 2015
SUSPENSION, UNKNOWN OR OTHER
MY 2004 JEEP LIBERTY WAS A RECALL WHICH I TOOK TO CHRYSLER FOR TO GET REPAIR FOR FRONT AND BACK SUSPENSION AND REPAIR AND GASOLINE TANK APPARENTLY WHEN I GOT MY VEHICLE BACK OIL WAS LEAKING ALL OVER THE ENGINE I TOOK MY VEHICLE BACK 2 DAYS AGO TO BE TOLD THAT THE COULD NOT HELP ME THEIR WAS NO OIL LEAKING WHEN I BROUGHT IT IN THEY REFUSE TO ASSIST ME WITH THE PROBLEM CAN YOU PLEASE HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780933October 8, 2015
UNKNOWN OR OTHER
THERE IS A RECALL ON MY CAR FOR THE GAS TANK BEING TOO CLOSE TO THE REAR BUMPER. I BROUGHT IT TO JEEP IN NELLISTON,N.Y. THEY INSTALL A TRAILER HITCH TO CORRECT THE PROBLEM.THEY WORKED ON IT FOR ONE HOUR, AND THEN TOLD ME THEY CAN'T INSTALL THE TRAILER HITCH,BECAUSE THEY BROKE A HOLE TAP OFF IN ONE OF THE MOUNTING HOLES, THIS IS NOT MY FAULT, THEY WILL NOT CORRECT MY RECALL, AND THEY WILL NOT EVEN CALL ME BACK, THEY TELL ME THERE IS NOTHING THEY CAN DO. SO THEY ARE NOT GOING TO HONOR THE RECALL ON MY CAR, AS FAR AS THEY ARE CONCERNED, I CAN JUST GO AHEAD AND BURN UP IN MY CAR, IF I GET REAR ENDED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780433October 7, 2015
STRUCTURE:BODY, VISIBILITY/WIPER
WHILE DRIVING, THE SUNROOF MOTOR ASSEMBLY SUFFERED A CATASTROPHIC FAILURE WHILE CLOSING. THE PLASTIC RAIL ASSEMBLY MADE A LOUD CRACKING SOUND AND THE GLASS WEDGED FIRMLY AGAINST THE ROOF, HALF OPEN. THIS OCCURED SHORTLY AFTER MY REPLACING ALL 4 DOOR WINDOW REGULATORS (FOR THE SECOND TIME) DUE TO WHAT CAN ONLY BE DESCRIBED AS NEGLIGENCE IN THE ENGINEERING DESIGN OF THE PLASTIC CARRIER ASSEMBLY THAT CANNOT SUPPORT THE LOAD OF THE WINDOW AS IT IS INTENDED TO. THE FAILURE TO PROPERLY DESIGN THESE COMPONENTS HAS LED TO THE WINDOWS FALLING INTO THE DOOR UNEXPECTEDLY WHILE DRIVING, EACH TIME CAUSING AN UNNERVING DISTRACTION TO ME AS A DRIVER, AND UNNECESSARILY ENDANGERED MYSELF AND THE GENERAL PUBLIC IN THE VICINITY WHEN THESE EVENTS OCCURRED. IT APPEARS THERE ARE COUNTLESS INSTANCES OF THIS ISSUE BEING DESCRIBED ON LINE, AND A RECALL NEEDS TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779823October 5, 2015
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE VEERED TO THE RIGHT. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MILD INJURIES TO HIS LEFT WAIST, BUT DID NOT SEEK MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE FAILURE MILEAGE WAS 117,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10778749September 30, 2015
UNKNOWN OR OTHER
THE WINDOW ACTUATOR CAME APART AND WRAPPED AROUND THE DOOR LATCH MECHANISM IN THE BACK WHERE MY TODDLER SETS, WE WERE UNABLE TO OPEN THE DOOR. MY HUSBAND HAD TO TAKE THE DOOR PANEL APART FROM THE INSIDE AND CUT THE WIRE IN ORDER FOR THE DOOR TO BE OPENED. ALL OF MY WINDOW ACTUATORS HAVE STOPPED WORKING AND HAVE HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775466September 23, 2015
TIRES, TIRES:SIDEWALL
I BOUGHT A GOODYEAR TIRE FOR MY JEEP LIBERTY AND THE TIRE FAILED AND UPON INSPECTION THERE WAS A TEAR ON THE SIDE WALL OF THE TIRE WHICH WAS UNREPAIRABLE AND HAD TO BE REPLACED . THIS IS A DEFECT IN THE TIRE AND NOT FROM ROAD HAZARDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762405September 9, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS RECEIVED IN MAY 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761956September 7, 2015
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING UP THE STREET HEARD SOMETHING LIKE A RAN OVER SOMETHING THEN JEEP CUT OFF GOT OUT TO SEE IF I RAN OVER SOMETHING BUT NOTHING WAS THERE AND JEEP WOULD NOT START BACK UP, WHAT IF I HAD BEEN ON THE HIGHWAY OR BUSY TRAFFIC I COULD HAVE BEEN SERIOUSLY HURT, WHICH U AM BLESSED THAT DID NOT HAPPEN, THE PROBLEM I HAVE IS CHRYSLER SHOULD NOTAKE ANYTHING THAT COULD CAUSE YOU BODILY HARM. A COMPUTER SHOULD NEVER GO OUT THAT IS DANGEROUS. I HAD TO HAVE THE JEEP TOWED TO MY HOME AND THEN TO A SHIP ON TWO DIFFERENT TIMES AN ONE TIME BACK HOME FROM THE SHOP BECAUSE I DID NOT HAVE 900.00 TO REPAIR. SO I'M STUCK WITHOUT HAVING MY JEEP REPAIRED BECAUSE I'M ON A FIXED INCOME. ALSO HAVING ELECTRICAL PROBLEM WHERE CHRYSLER DID POOR WIRING., CIGARETTE LIGHTER KEEP GOING OUT, BLINKER AND RADIO WIRING IS TERRIBLE AND ONE OF THE FRONT LIGHTS. CHRYSLER YOU GOT TO DO A BETTER JOB, BECAUSE I LOVED MY JEEP, BUT VERY DISAPPOINTED BECAUSE I CAN'T AFFORD TO HAVE IT REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760621September 1, 2015
ELECTRICAL SYSTEM, ENGINE
ON TUESDAY, AUGUST 25, 2015, I WAS ON MY WAY TO A WORKSHOP FOR MY JOB ON ROUTE 73 IN BERLIN, NEW JERSEY. I HAD STOPPED AT A LIGHT. WHEN THE LIGHT TURNED GREEN, I PROCEEDED TO GO. THE CAR STALLED OUT ALL THE LIGHTS ON THE DASH BOARD BLINKED ON AND OFF AND THE CAR SHUT COMPLETELY OFF. THEN WHITE SMOKE CAME OUT FROM UNDER THE HOOD. SO AS I WAS SITTING CONTEMPLATING WHAT TO DO NEXT. I LOOKED UP AND THE DRIVER IN THE CAR NEXT TO ME STARTED YELLING THAT THERE WAS FIRE UNDERNEATH THE CAR. I IMMEDIATELY EXITED THE CAR AND CROSSED THE STREET ON A BUSY HIGHWAY. WHEN I REACHED THE OTHER SIDE OF THE STREET. PITCH BLACK SMOKE ALONG WITH RED FLAMES BILLOWED OUT FROM UNDER THE HOOD. AFIRE RESCUE TRUCK ARRIVE AND IMMEDIATELY USED A FIRE EXTINGUISHER TO DOUSE THE FIRE. THEN, THE FIRE TRUCKS AND POLICE CAME TO FOLLOW UP. THE FIREMAN LIFT THE HOOD UP AND ALLOWED ME TO VIEW THE DAMAGE. THE BATTERY ALONG WITH OTHER ITEMS ON THE ENGINE WAS MELTED LIKE CANDLE WAX. THE CAR WAS TOWED AWAY, HOWEVER AS THE CAR WAS PLACED ON THE FLATBED OF THE TRUCK, MY TRUCK STARTED SMOKING AND FLAMES WERE SHOOTING FROM UNDER THE CAR. CAR HAS BEEN DECLARED TOTALED. THAT WAS A VERY SAD DAY FOR ME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10760224August 30, 2015
UNKNOWN OR OTHER
WINDOW REGULATOR HAS FAILED ON FRONT PASSENGER WINDOW AND MANY REPORTS THIS IS DUE TO A CHEAP PLASTIC ASSEMBLY THAT SUPPORTS THE GLASS INSTEAD OF METAL.IT IS THE MANUFACTURES FAULT AS THIS FAILS FOR NO REASON.MY WINDOW WAS TILTED WHEN I GOT IN IT THIS MORNING,NO VANDALISM ,NOR STORMS.IT MAKE A WHIRRING NOISE WHEN USING THE UP BUTTON AND WENT STRAIGHT WITH THE CABLE FROM THE REGULATOR SNAKING UP THE SIDE OF THE DOOR.IT IS UP NOW BUT WITH ALL THE INFO FOUND FEELING I SHOULD NOT PAY FOR IT AND THE ISSUE JUST REPEATS ITSELF AFTER REPLACEMENT BECAUSE OF INADEQUATE EQUIPMENT. PLEASE HELP ME AND SO MANY OTHERS HAVING THE SAME EXPERIENCE. I CAN SEE HOW THIS WOULD BE CONSIDERED A DANGEROUS ON THE HIGHWAY. PLEASE USE THE ATTACHED LINK TO SEE MANY MORE REPORTS OF THE SAME ISSUE HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2004/WINDOWS_WINDSHIELD/WINDOWS_FAIL.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759934August 28, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE NEARLY ENCOUNTERED THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED BOTH REAR LOWER CONTROL ARMS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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