Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10873615June 10, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE, SPUN OUT, AND CRASHED INTO A BRICK HOUSE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, HIP, PELVIS, RIBS, NECK, BACK, AND STOMACH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO THE ORIGINAL OWNER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 170,000. UPDATED 08/16/16*LJ THE CONSUMER HIT A CAR, THE VEHICLE WENT OUT OF CONTROL, AND CRASHED INTO A HOUSE. UPDATED 10/05/16.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10873235June 8, 2016
AIR BAGS, STRUCTURE:BODY
AIR BAGS DID NOT DEPLOY AFTER MAKING 2 IMPACTS, TOTALING VEHICLE DEAR CHRYSLER/JEEP MY NAME IS [XXX] AND I HAVE BEEN THE PROUD OWNER OF A 2003 JEEP LIBERTY RENEGADE. ON JUNE 3, 2016 I WAS STRUCK BY ANOTHER MOTORIST ON MY HOME FROM WORK. I COMMUTE EVERY DAY FROM THE SOUTHWEST SUBURBS OF CHICAGO TO DOWNTOWN CHICAGO. I HAVE TAKEN THE UTMOST PRIDE IN MY JEEP, PROVIDING REGULAR MAINTENANCE. IN THE PAST 6 MONTHS I HAVE SPENT OVER $1500 IN REPLACEMENTS. I RECENTLY PURCHASED 4 BRAND NEW TIRES, A NEW ALTERNATOR, A NEW MUFFLER, OIL PRESSURE SWITCH AND AN EVAP SENSOR. I HAVE ALSO MADE PURCHASES TO CUSTOMIZE MY JEEP, BY ADDING NEON LIGHTS IN THE INSIDE, SEAT COVERS, AND A NEW STEREO SYSTEM. ASIDES FROM ALL THE LOVE AND ATTENTION I PUT INTO MY JEEP, THERE WAS SOMETHING ABOUT MY ACCIDENT THAT SCARED ME THE MOST. AFTER THE OTHER VEHICLE STRUCK ME, MY JEEP KEPT ON ROLLING, HOPPING A CURB, NARROWLY MISSING A TREE AND HOPPING ANOTHER CURB AND TOTALING MY JEEP. I SUFFERED A LEFT KNEE CONTUSION IN THE END. THE REAL HORROR IS THAT MY AIR BAGS DID NOT DEPLOY. FOR MY VEHICLE TO MAKE 2 LARGE IMPACTS AND NO AIR BAGS HAS LEFT ME WITH A COMPLETE DISTRUST IN THE BRAND. IF MY LIFE WAS AT A HIGHER RISK OR IF I HAD STRUCK THAT TREE OR ANY OTHER VEHICLE ON THE ROAD, IT'S SAD TO THINK THAT THE ONE SAFETY FEATURE THAT COULD HAVE SAVED MY LIFE, TOOK NO ACTION. YES, A PRODUCT LIABILITY LAWSUIT IS POSSIBLE BECAUSE OF THIS, BUT I WANT TO ENSURE 100% THAT THEY?RE MAY BE THOUSANDS OUT THERE THAT PUT THEIR TRUST IN THEIR JEEP, NOT KNOWING THAT IT COULD POSSIBLY BE A FATAL MISTAKE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10872462June 3, 2016
AIR BAGS
AIRBAG LIGHT WILL NOT RESET. CAR HAS NEVER BEEN IN AN ACCIDENT NOR HAS HAD THE AIRBAG DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870732May 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED SEVERAL NOTICES FOR NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE CONTACT MADE SEVERAL CALLS TO THE DEALER AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865559May 18, 2016
ELECTRICAL SYSTEM
. I HAVE A 2003 JEEP LIBERTY RENEGADE WHICH I'VE HAD SINCE 2004. SINCE THAT TIME, I'VE HAD THE REAR WINDOW REPAIRED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE PROBLEM IS THAT THE WINDOW WILL FAIL ' WEATHER YOU USE IT OR NOT ' EVENTUALLY AND FALL INTO THE DOOR FRAME. I'VE HAD THIS HAPPEN WHEN PARKED, WHEN USING THE WINDOW OR JUST DRIVING ON THE HIGHWAY. IT HAPPENED A FEW DAYS AGO AGAIN BECAUSE MY WIFE ROLLED THE REAR WINDOW DOWN BY ACCIDENT (I HAVEN'T USED EITHER REAR WINDOW SINCE THE LAST REPAIR DONE A FEW YEARS AGO!).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865207May 16, 2016
AIR BAGS
TAKATA RECALL. ATTEMPTED TO GET THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE REPLACED. I WAS TOLD IN 2015 THEY DIDN'T HAVE THE PART. WAS THEN TOLD IN 2016 THAT THEY NEVER RECEIVED THE PART. HAVE PLACED NUMEROUS CALLS CHECKING TO SEE IF THE PART CAME IT. CALLS WERE NOT RETURNED. NOW HOW DO I GET THIS DONE? ABOUT 6 MONTHS AGO MY AIRBAG LIGHT STARTED COMING ON AND OFF. HOW DO I GET THIS TAKEN CARE OF, IF, AS CLAIMED, THE DEALERSHIP NEVER RECEIVED THE PART TO DO THE WORK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864136May 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V6730000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/16*LJ UPDATED 07/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863929May 9, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS RUN OFF THE ROAD BY ANOTHER VEHICLE. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD TRAUMA, INJURIES TO THE LEFT HUMERUS, RIGHT WRIST, EIGHT BROKEN RIBS, AND PUNCTURED LUNGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10863123May 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BACK PASSENGER WINDOW PUMP WENT OUT AROUND 80,000 MILES- WAS NOT REPLACED BECAUSE THE PRICE TO FIX WAS QUOTED FOR AT LEAST $600; BACK DRIVER'S SIDE WINDOW PUMP WENT OUT AT 105,000 MILES - PRICES HAVE SEEMED TO COME DOWN FOR REPAIRS AND AM LOOKING TO GET IT REPLACED BUT IT SEEMS SOON TO HAVE TO REPLACE THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863127May 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR SWING GATE DOESN'T OPEN - WHETHER USING KEY FOB OR UNLOCKING FROM FRONT, GLASS WINDOW OPEN BUT SWING GATE WILL CLICK BUT NOT OPEN UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863158May 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862015April 28, 2016
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, A LOUD SQUEAKING AND CLANKING SOUND EMITTED FROM THE VEHICLE AND IT BECAME HARD TO CONTROL WITHOUT WARNING. WHEN THE STEERING WHEEL WAS TURNED SLIGHTLY, THE VEHICLE VEERED TO THE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855468April 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/16*LJ UPDATED 06/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855216April 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855140April 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853582April 5, 2016
AIR BAGS
FOR AT LEAST 2 YEARS, I HAVE HAD PROBLEMS WITH THE AIR BAG LIGHT. I HAVE NEVER HAD AN ACCIDENT. I CAN BE DRIVING AND AFTER ABOUT 10 MINUTES, THE LIGHT WILL COME ON AND STAY ON. I HAVE HAD ONE RECALL TAKEN CARE OF AND IT DID NOT CORRECT THE PROBLEM. I HAVE A PENDING RECALL AND ACCORDING TO THE DEALER, THE PARTS ARE STILL NOT IN. I WOULD LIKE TO SELL MY VEHICLE, BUT I PROBABLY CAN'T WITH THE AIRBAG LIGHT ON. I ONLY HAVE 84,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853308April 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853318April 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER REPAIRED THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS REPAIRED; HOWEVER, THE AIR BAG LIGHT ILLUMINATED AFTER THE REPAIR. THE AIR BAG LIGHT WAS NOT ILLUMINATED WHEN THE VEHICLE WAS TAKEN IN FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852155March 29, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER INDICATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) ON AUGUST 1, 2016; HOWEVER, THE REMEDY DID NOT PREVENT THE FAILURE. YEARS LATER, WHILE TURNING RIGHT INTO A PARKING LOT, THE LOWER BALL JOINT FRACTURED ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE BALL JOINT FRACTURED AND DAMAGED THE AXLE AND THE FRONT DRIVER SIDE TIRE. THE MANUFACTURER REFUSED TO COVER THE REPAIR. THE CONTACT WAS ALSO UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS STILL AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852154March 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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