Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10936287December 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE MOTOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935850December 16, 2016
AIR BAGS
RECALL 15V-673 DEALER STILL UNABLE TO REPAIR RECALL - STATES NO PARTS AVAILABLE FROM CHRYSLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935030December 13, 2016
AIR BAGS
HI,I REALLY HAVE A PROBLEM WITH THE EASTCHESTER CHRYSLER JEEP DOGE DEALER IN THE BRONX NY 10466, I TOOK FEW TIMES TO TRY TO FIXED THE RECALL ( RO6 ) TO THE ABOVE DEALER BUT UNFORTUNATELY THEY NEVER HAD THE PIECE.I MADE AN APPOINTMENT WE THEM TO RESERVE THE PART BUT THEY NOT AVAILABLE TO FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933664December 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929633December 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927340November 21, 2016
AIR BAGS
JEEP WAS IDLING IN PARK OFF THE ROAD IN OUR PASTURE. PASSENGER AIR BAG DEPLOYED AN ABOUT 1-2 SECONDS LATER DRIVERS AIR BAG DEPLOYED STRIKING ME.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10925058November 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED FROM BACK AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10919862October 28, 2016
AIR BAGS, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919886October 28, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE SEAT BELTS FAILED TO LOCK IN PLACE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918864October 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918587October 24, 2016
AIR BAGS
MY COMPLAINT IS THAT OF THE AIR BAGS IN THIS VEHICLE. ON SATURDAY OCTOBER 15, 2016 I WAS REAR ENDED BY ANOTHER VEHICLE AND FORCED INTO A TELEPHONE POLE STOPPING ME IN MY TRACKS. THROUGH THE REAR IMPACT WITH THE VEHICLE STRIKING ME AND THE FRONT COLISION WITH THE TELEPHONE POLE THE AIR BAG SYSTEM IN THE VEHICLE DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10918121October 23, 2016
AIR BAGS
I HAD TAKEN MY CAR INTO A JEEP DEALERSHIP IN JULY OF 2015 TO GET A RECALL FOR THE AIRBAGS FIXED. THEY TOLD ME THAT THEY DID NOT HAVE THE PARTS NECESSARY TO FIX IT BUT THAT THEY WOULD CONTACT ME WHEN THE PARTS BECAME AVAILABLE. FIRST OF ALL I NEVER HEARD BACK FROM THEM, I STILL HAVEN'T EVEN TO THIS DAY BUT I DID RECEIVE AN OFFICIAL NOTICE FOR THE RECALL IN THE MAIL. ON APRIL 3, 2016 I WAS INVOLVED IN A HEAD ON COLLISION WHICH ENDED WITH ME IN THE HOSPITAL WITH SEVERE TRAUMA TO MY SPINE AND MY CAR TOTALED. IN THIS ACCIDENT MY AIRBAGS FAILED TO DEPLOY EVEN THOUGH SEVERAL SENSORS WERE HIT IN THIS ACCIDENT. I'M VERY LUCKY THAT I AM STILL ACTUALLY ALIVE BUT I AM EXTREMELY DISTRAUGHT OVER THE FACT THAT I COULD HAVE AVOIDED INJURIES IF MY AIRBAGS HAD DEPLOYED. SOMEONE NEEDS TO MAKE THIS RIGHT. ATTACHED IS AN IMAGE OF WHAT MY CAR LOOKED LIKE FOLLOWING THE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10918131October 23, 2016
AIR BAGS
I HAVE REPORTED MY JEEP LIBERTY AIR BAG RECALL NUMEROUS TIMES TO THE MASSEY YARDLEY CHRYSLER PLYMOUTH 777 NORTH STATE ROAD7 PLANTATION FL 33317 PHONE 954 327 4000 ...AS I HAVE RECEIVED NUMEROUS RECALL NOTICES AND EVERY TIME I TAKE THE CAR TO THEM I AM ADVISED THEY PUT MY NAME ON A LIST FOR THE PART AND I WILL BE CONTACTED WHEN IT ARRIVES THE LAST TIME I REPORTED IT WAS ON JUL 21 2016 AND ADVISED THE REP [XXX] THAT MY AIR BAG LIGHT STAYS ON WHEN IM DRIVING AND I WAS ADVISED NOT TO WORRY WHEN THE PART COMES IN I WILL BE NOTIFIED UP UNTIL NOW I HAVE NOT BEEN ADVISED COULD SOMEONE PLEASE HELP WHERE I CAN TAKE MY JEEP TO BE REPAIRED I WILL BE GREATLY APPRECIATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915925October 13, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
WINDOW REGULATORS KEEP ON FAILING. I HAVE HAD TO REPLACE THE REGULATOR IN EACH WINDOW AT LEAST ONCE, AND 2 OF THEM HAVE BEEN REPLACED MORE THAN ONCE. I AM ABOUT TO REPLACE MY 7TH REGULATOR. 3 MONTHS AGO THE REGULATOR FAILED ON MY DRIVER'S SIDE - BACK SEAT DOOR. IT GOT ITSELF HUNG IN THE DOOR PANEL AND COULDN'T OPEN THE DOOR, SO HAD TO TAKE IT TO THE GARAGE TO GET FIXED. THIS IS NOT THE FIRST COMPLAINT, NOR THE LAST SO SOMETHING SHOULD BE DONE TO RESOLVE THESE ISSUES. THE REGULATOR ITSELF STILL WORKED, BUT THE HOUSING THE CHAIN STAYS IN WOULD BREAK AND CAUSE THE CHAIN TO COME OUT THE DOOR PANEL, AND KNOCK THE WINDOW OFF ITS TRACK AND DAMAGE THE GLASS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915227October 11, 2016
UNKNOWN OR OTHER
VEHICLE HAS APPROXIMATELY 69,500 MILES - WHILE IN MOTION ON A CITY STREET DURING THE EVENING, THE REAR PASSENGER WINDOW FELL INTO THE DOOR FRAME. RESEARCH INDICATES JEEP LIBERTY HAS DEFECTIVE WINDOW REGULATORS WHICH CAUSES SAME TO HAPPEN AND NO RECALL HAS BEEN ISSUED BY CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915278October 11, 2016
AIR BAGS, SEAT BELTS
I JUST RECEIVED A CALL FROM JEEP THAT AN OUTSTANDING RECALL IS STILL ON MY VEHICLE AND LOOKING BACK SOME MONTHS AGO, I BROUGHT MY CAR INTO A DEALER TO HAVE ALL OF THE RECALLS FIXED AND THEY SAID THEY NEED TO ORDER A PART FOR ONE OF THE RECALLS. I NEVER RECEIVED A CALL BACK STATING THAT THE PART WAS READY TO BE INSTALLED. HAD IT NOT BEEN FOR THIS CURRENT CALL FROM JEEP I WOULD HAVE FORGOTTEN ALL ABOUT IT. I JUST DON'T HAVE TIME TO KEEP BRINGING THIS CAR IN AND WAITING FOR PARTS TO BE INSTALLED ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910184September 28, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER BALL JOINTS IN THE FRONT OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 12E047000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909933September 27, 2016
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAD NOT EXPERIENCED A FAILURE UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). A DAY AFTER THE REPAIR, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE SPEED SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIFFERENTIAL NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC TOOK PICTURES OF THE DIFFERENTIAL AND THE CONTACT TOOK THE PART BACK TO THE DEALER. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909535September 25, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
AFTER TAKING MY VEHICLE FOR RECALL ON MODULE ISSUE I START TO NOTICE PROBLEM WITH MY CAR EVERY TIME I STOP THE CAR SHUT DOWN OR BRAKE THE CAR STOP ENGINE LIGHT CAME UP TOOK IT BACK TO THE DEALERSHIP CROWLEY CHRYSLER IN BRISTOL CT I WAS CHARGE FOR DIAGNOSTIC INFORM THE CAR NEEDED SPEED SENSOR ON REAR DIFFERENTIAL IT WAS REPLACED AND ONE HOUR LATER THE CAR TURN OOF WHEN THE BRAKES WAS APPLIED I CALL SERVICE FOR THE ISSUE TO GET RESOLVED I EAS TOLD IF I BRING MY CAR IN I WOULD GET CHARGED AGAIN ALSO SERVICE SUPERVISOR DIDN'T WANT TO COMMUNICATE WITH ME ANOUT THE ISSUE I WAS ON THE HIGHWAY ALMOST CRASH WITH TWO KIDS IN MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908568September 21, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE UPPER BALL JOINTS ON BOTH FRONT SIDES OF THE VEHICLE WERE DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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