Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10955360February 17, 2017
FUEL SYSTEM, GASOLINE
WAITING 3 YEARS VIN: [XXX] YEAR: 2002 MAKE: JEEP MODEL: LIBERTY 4WD NUMBER OF OPEN RECALLS: 2 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 13V-252 RECALL DATE: JUNE 18, 2013 MANUFACTURER RECALL NUMBER: N46 SUMMARY: THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. SAFETY RISK: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. REMEDY: CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. TO GET A COPY OF THE PREPAID CARD REGISTRATION FORM, PLEASE SELECT HTTP://BIT.LY/FCAINCENTIVE. RECALL STATUS: RECALL INCOMPLETE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955367February 17, 2017
AIR BAGS
TAKATA RECALL NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 15V-046 RECALL DATE: JANUARY 27, 2015 MANUFACTURER RECALL NUMBER: R06 SUMMARY: THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL (ORC) MODULE MAY EXPERIENCE A FRONT AIRBAG AND/OR SEATBELT PRETENSIONER INADVERTENT DEPLOYMENT. SAFETY RISK: AN INADVERTENT AIRBAG DEPLOYMENT WHILE DRIVING COULD DISTRACT THE DRIVER AND CAUSE A CRASH WITHOUT WARNING. REMEDY: ALL INVOLVED VEHICLES MUST HAVE THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE REPLACED. IF YOUR VEHICLE STILL HAS SAFETY RECALL M35 (12V-527) OR N13 (13V-040) IN THE "OPEN" STATUS, PLEASE SCHEDULE YOUR SERVICE APPOINTMENT WITH A CHRYSLER DEALER TO PERFORM THE REPAIR. IF YOU ALREADY HAD M35 (12V-527) OR N13 (13V-040) COMPLETED, RECALL R06 MUST STILL BE COMPLETED ONCE PARTS BECOME AVAILABLE. RECALL STATUS: RECALL INCOMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954553February 14, 2017
AIR BAGS
I WAS DRIVING THE CAR ON THE MAIN ROAD AND ALL OF A SUDDEN THE PASSENGER SEAT AIRBAG DEPLOYED AND AFTER A MINUTE WHEN I WAS PULLING OFF THE ROAD THE AIRBAG ON MY SIDE DEPLOYED. THE COVER HIT MY ARMS AND IT CAUSED ME BRUISES AND BURNS. MY SISTER IN LAW GOT BRUISES ON HER STOMACH AND ON HER CHEST TOO. I DIDN'T KNOW THE CAUSE OF AIRBAG DEPLOYMENT IT JUST HAPPENED. - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10948126January 28, 2017
VEHICLE SPEED CONTROL
ON 10/1/16 I WAS PULLING INTO MY DRIVEWAY TO PARK MY 2002 JEEP LIBERTY WHEN THE VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED, CRASHING THROUGH MY GARAGE DOOR. WITH BOTH FEET ON THE BRAKE PEDAL AND THE HAND BRAKE APPLIED THE JEEP WOULD NOT STOP. IT SMASHED INTO MY WIFE'S CAR PARKED IN THE GARAGE, SLAMMING IT INTO THE GARAGE REFRIGERATOR. WITH BRAKES STILL APPLIED I ATTEMPTED TO SHIFT TO NEUTRAL TO SHUT OFF ENGINE WHEN IT SLAMMED INTO REVERSE AND AT GREAT SPEED CAREENED OUT OF THE GARAGE AND DOWN THE STREET. AT NO TIME DID I FEEL I HAD CONTROL OF MY VEHICLE. IT FINALLY STOPPED WHEN IT HIT SHRUBBERY AND SMALL BOULDERS. WHEN I START MY JEEP WHEN ENGINE COLD,THE RPM'S ARE HIGH AS THOUGH I PUSHED DOEN ON ACCELERATOR. ON 6-13-15 WHILE AT A TRAFFIC LIGHT WAITING FOR THE GREEN LIGHT (FOOT ON BRAKE)THE JEEP SUDDENLY ACCELERATED AND SMASHED THE CAR IN FRONT OF US, CAUSING EXTENSIVE DAMAGE. THE INSURANCE CO HAS TOTALED MY WIFE'S CAR, WE HAVE A DAMAGED REFRIGERATOR, WE NEED A NEW GARAGE DOOR AND HAVE A JEEP LIBERTY THAT WE ARE NOW AFRAID TO DRIVE. I HAVE READ MANY, MANY IDENTICAL COMPLAINTS ON THIS SITE REGARDING 2002-2008 JEEP LIBERTY-I COULD HAVE WRITTEN THEIR STORIES-AND I HAVE LITTLE FAITH THAT I WILL EVER DRIVE MY JEEP AGAIN. HOW MANY COMPLAINTS AND INJURIES BEFORE CHRYSLER ADMITS THEY HAVE A PROBLEM? DIDN'T READ ABOUT ANY DEATHS SO I GUESS THERE'S YOUR ANSWER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10947800January 26, 2017
FUEL/PROPULSION SYSTEM
AFTER HAVING SERVICE DONE TO THE FUEL TANK UNDER A RECALL ON THIS VEHICLE, I NOW GET ERROR CODE 0544, LARGE EXHAUST GAS LEAK, . I HAD SERVICE DONE TO THE HOSES, AND TWO WERE FOUND DAMAGED NEAR THE TANK, , I REPLACED THE FUEL CAP, AND FINALLY REPLACED THE COMPUTER. BUT THE LIGHT CONTINUES TO COME ON. I HAVE NOT FOUND A SATISFACTORY ANSWER, BUT IT MUST BE RELATED TO WORK DONE BY THE JEEP DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947420January 24, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT EXPERIENCED DIFFICULTY STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946701January 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INTERNAL BRUISING TO THE CHEST AND A HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10946688January 20, 2017
AIR BAGS
IN A HIGH SPEED, SERIOUS, HEAD ON COLLISION, NEITHER AIRBAG DEPLOYED ON 1/11/2017. MY VEHICLE WAS IN MOTION ON A HIGHWAY WITH A BEGINNING SPEED OF 55 MPH. I SAW THAT A CRASH WAS IMMINENT AND SLOWED DOWN SOME PRIOR TO IMPACT....UPDATED 02/07/17 *BF - (RECALL RELATED INCIDENT) TS *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10945751January 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE PASSENGER RECEIVED INJURIES TO THE KNEE AND FACE. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10938148December 29, 2016
AIR BAGS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE OCCUPANT RESTRAINT CONTROL MODULE RECALL REPAIR DUE TO AGE/YEAR OF VEHICLE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937692December 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 02/15/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936706December 21, 2016
ENGINE
THE ENGINE OF THIS VEHICLE DIED WITHOUT WARNING. IT'S COMPUTER NEVER PICKED IT UP, OR GAVE ME A WARNING THAT ANYTHING WAS GOING BAD. IT WAS NOT MAKING ANY BAD SOUNDS OR LOOSE SOUNDS OF ANYTHING. THE VEHICLE SIMPLY DIED IN ME WHEN I ACCELERATED GOING UP A HILL, IMAGINE THE HORROR THAT WAS HAVING VEHICLE ALSO ACCELERATING BEHIND ME. I'VE BEEN HEARING THE SAME COMPLAINTS FROM THOUSANDS OF JEEP LIBERTY USERS AND THIS IS DANGEROUS. I DON'T UNDERSTAND WHY THEY'RE REFUSING TO ADDRESS THIS ISSUE, THIS IS SOMETHING THAT'S LIFE-THREATENING AND COULD LEAD TO A FATAL CRASH. PLEASE, FOR HUNDREDS MORE OF THE SIMILAR COMPLAINT, PLEASE VISIT: HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2002/ENGINE/ENGINE_FAILURE-2.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936053December 18, 2016
ELECTRICAL SYSTEM, ENGINE
A YEAR AGO WHILE HIGHWAY DRIVING FOR SEVERAL MILES, THE ENGINE WIRE HARNESS FROM STARTER TO BATTERY CAUGHT FIRE. THE HARNESS WAS DESTROYED. A REPLACEMENT FROM A SALVAGE YARD WENT ABOUT 100' AND IT ALSO CAUGHT FIRE DESTROYING ITSELF. ANOTHER HARNESS WAS INSTALLED AND A YEAR LATER THE SAME FIRE ON THE SAME HARNESS OCCURRED YESTERDAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10928210November 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927637November 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. A WEEK AFTER THE VEHICLE WAS REPAIRED FOR AN AIR BAG RECALL, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE VEHICLE WOULD NEED TO BE RE-DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS TO CHECK WITH THE MANUFACTURER CONCERNING THE DEALER'S RECALL REPAIR AND THE RECALL NOTICE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925609November 12, 2016
AIR BAGS
TAMARA RECALL: DON JACKSON CONTINUES TO GIVE ME THE RUB AROUND WITH REPLACING THE AIRBAG. WHEN FIRST CONTACTED LAST YEAR, I WAS TOLD I WAS ON A LIST. NUMEROUS FOLLOW UPS RESULTED IN BEING TOLD THE PART WAS NOT IN, NO LONGER AVAILABLE AND EVENTUALLY I'M NO LONGER ON THE LIST BECAUSE A LIST, IN FACT, DID NOT EXIST. I FINALLY WAS ABLE TO SECURE A N APPOINTMENT WHERE I WAS TOLD THEY HAD TO ORDER THE PART. THREE WEEKS LATER THEY ARE STILL WAITING FOR THE PART AND I NEED TO CALL BACK IN A FEW DAYS TO SEE IF IT CAME IN. I'M WONDERING IF DON JACKSON IS WAITING FOR ME TO PURCHASE ANOTHER CAR OR DIE IN THIS ONE. AT THE END OF THE DAY I'M STILL WAITING TO GET MY AIRBAGS FIXED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924876November 7, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10924222November 4, 2016
AIR BAGS, STEERING
I MADE AN APPOINTMENT TWO WEEKS AGO TO HAVE MY VEHICLE REPAIRED FOR TWO RECALLS AT MICK'S CHRYSLER JEEP. I DROPPED MY JEEP OFF THIS MORNING FOR THE APPOINTMENT. I JUST GOT OFF THE PHONE WITH THE SERVICE DEPARTMENT NOT EVEN AN HOUR LATER. THEY DO NOT HAVE THE PARTS TO REPAIR MY VEHICLE. I ASKED HOW THAT WAS POSSIBLE SINCE I MADE THE APPOINTMENT TWO WEEKS AGO. THE GUY DID NOT HAVE AN ANSWER. SO NOW I HAVE TO PICK UP VEHICLE, STILL NEEDING REPAIRS DUE TO 2 RECALLS (LOWER BALL JOINTS AND THE AIRBAG ORC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920281October 31, 2016
AIR BAGS
PROBLEM IS INTERMITTENT. WHEN I START VEHICLE AIRBAG WARNING COMES ON ALONG WITH WARNING CHIME. IF I TURN VEHICLE OFF AND IMMEDIATELY RESTART IT LIGHT DOES NOT COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918921October 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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