Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10461712June 14, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 25 MPH THERE WAS A LOUD NOISE COMING FROM THE REAR SUSPENSION BAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS RUST AND CORROSION ON THE REAR STABILIZATION BAR THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,045.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458823May 17, 2012
AIR BAGS
I WAS STOPPED AT A RED LIGHT DURING RUSH HOUR AT ~4:20PM WAITING TO GET ON THE FREEWAY (SAN FELIPE AND FEEDER ROAD OF 610 / HOUSTON, TX). MY A/C WAS RUNNING BUT THE RADIO WAS OFF. I HEARD THE WARNING CHIME FROM THE DASH BOARD AND NOTICED MY AIRBAG WARNING LIGHT HAD COME ON. ROUGHLY 5 SECONDS LATER WHILE STILL STOPPED AT THE RED LIGHT, BOTH THE DRIVER AND PASSENGER SIDE AIRBAGS SPONTANEOUSLY DEPLOYED. AFTER THE SHOCK, I NOTICED MY HAZARD LIGHTS AUTOMATICALLY HAD COME ON AND I THINK THE ENGINE HAD SHUT OFF. I PUT THE CAR IN PARK AND EXITED THE VEHICLE. SINCE MY HANDS WERE ON STEERING WHEEL DURING DEPLOYMENT THEY RECEIVED THE MOST DIRECT BLUNT FORCE TRAUMA ALONG WITH CHEMICAL BURNS (I LATER WENT TO EMERGENCY ROOM THAT EVENING). THE CAR WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP. LUCKILY I WAS NOT ON THE FREEWAY TRAVELING 70MPH WHEN IT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10458346May 14, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW COULD NOT BE OPERATED. THE DEALER STATED THAT THE FRONT DRIVER SIDE WINDOW POWER REGULATOR NEEDED TO BE REPAIRED. THE REPAIR WAS MADE HOWEVER, THE FAILURE RECURRED. THE REAR DRIVER SIDE WINDOW ALSO EXHIBITED THE SAME FAILURE. THE FRONT PASSENGER SIDE WINDOW COULD BE OPENED PARTIALLY, BUT THE WINDOW WOULD STOP MIDWAY. THE MANUFACTURER WAS NOTIFIED BUT A RESPONSE WAS NOT RECEIVED. THE FAILURE MILEAGE WAS 43,644. UPDATED 06/12/12*LJ THE LEFT FRONT POWER WINDOW WAS NOISY AND BARELY OPERATING. THE DEALER REPLACED THE REGULATOR. UPDATED 06/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457664May 7, 2012
AIR BAGS
AIR BAG LIGHT COME ON WHILE DRIVING THEN GOES OFF THEN COMES ON AGAIN AT RANDOM . SOMETIMES 2 OR 3 TIMES A DAY .. NOTHING FOR ABOUT A MONTH THEN BACK ON ALL OVER AGAIN THEN OFF,,,, WHILE DRIVING ON HIGHWAY. HAS BEGUN TO DO IT MORE OFTEN... I AM AFRAID THE AIRBAG WILL DEPLOY FOR NO REASON WHILE DRIVING AND CAUSE ME TO BE INVOLVED IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456005April 21, 2012
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVING CAR AND IT JUST CUT OFF..THIS IS THE THIRD TIME OVER THE YEARS...FIRST TIME WHEN CAR WAS PURCHASED NEW IN 2003 AT CARMAX IN THEIR DRIVEWAY...THEN A COUPLE OF YEARS AGO ON EXPRESSWAY..COST 1,600 FOR REPAIRS AT DEALERSHIP..THEN AGAIN 4-20-2012..THE CAR HAS HAD FOUR WINDOW MOTOR REPLACEMENTS AND TWO COMPUTER REPLACEMENTS..THE CAR IS DANGEROUS..I HAVE CHECKED INTERNET..THESE ARE ISSUES ACROSS THE USA. THE CAR SHOULD BE RECALLED..IT IS DANGEROUS..WILL CONTACT PRESIDENT OBAMA ALSO AND THE NEWS MEDIA. *JS UPDATED 11/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455345April 16, 2012
AIR BAGS
I WAS INJURED FROM UNEXPECTED AIRBAG DEPLOYMENT JEEP LIBERTY 2003. HAPPENED TO ME YESTERDAY, APRIL 16, 2012. THANK GOD I WAS DRIVING SLOWLY AWAY FROM MY DRIVEWAY. I HEARD A BEEP, LOOK AT THE DASHBOARD AND SAW THE AIRBAG LIGHT ON. MY REACTION WAS TO PUT MY FOOT ON THE BREAK, TO LEAN BACK AND MY INSTINCT MADE ME TO LIFT MY LEFT ARM TO COVER MY FACE. BOOM!!! - LOUD EXPLOSION, PAIN IN MY ARM AND COVERED WITH A CLOUD OF POWDER/DUST. IT TOOK ME A COUPLE OF SECONDS TO REALIZE WHAT HAPPENED. THE DRIVERS AIRBAG EXPLODED WITHOUT ANY REASON AT ALL. SEATBELT LOCKED. I TURNED BACK TO SEE IF MY 8 YEAR OLD SON WAS OK. DISORIENTED, CONFUSED, EYES WIDE OPEN, BUT OK. JUST THINKING THE TRAGEDY IT COULD HAVE BEEN 1 MINUTE LATER ON THE HIGHWAY, DEFINITELY A BAD ACCIDENT AND MANY LIVES COMPROMISED. ADDED 1 INJURED PER CONSUMER INTERVIEW.PCO *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10454657April 10, 2012
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER'S AIR BAG DEPLOYED. THE FRONT DRIVER'S SEAT BELT ALSO SEIZED AND COULD NOT BE LOOSENED. THERE WAS NO CRASH AND NO WARNING PRIOR TO THE FAILURE. THE CONTACT MERGED ONTO THE SHOULDER FOR A COUPLE OF MINUTES AND THEN THE VEHICLE WAS SAFELY DRIVEN HOME. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454407April 7, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
COMPUTER FAILURE, ENGINE CUT OFF, INTERIOR LIGHTS, FIVE WINDOW MOTORS AND GLASS..CAR SHOULD BE RECALLED..SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452838March 23, 2012
WHEELS
I WAS HEADING TO FRIEND'S PLACE AND HAD JUST GOTTEN OFF THE HIGHWAY WHEN I PULLED INTO HER STREET. I WENT UP A SLIGHTLY RAISED DRIVEWAY IN ORDER TO TURN THE CAR AROUND WHEN I HEARD A LOUD, GRINDING SOUND. I THOUGHT THAT MAYBE SOMETHING HAD GOTTEN STUCK UNDER THE CAR, SO I GOT OUT TO CHECK BUT SAW NOTHING. I GOT BACK IN THE CAR AND CONTINUED TO REVERSE IT IN ORDER TO PARK, BUT THE NOISE STARTED RIGHT BACK UP AGAIN AND STEERING HAD NOW BECOME EXTREMELY DIFFICULT. I EVENTUALLY PARKED THE CAR, GOT OUT AND NOTICED THAT THE FRONT PASSENGER WHEEL WAS BENT IN BECAUSE THE BALL JOINT HAD COME OUT. I KNOW THAT THERE WERE RECALLS REGARDING THIS IN 2003, 2006 AND 2009. I AM PLANNING TO CALL THE DEALERSHIP TOMORROW TO ALERT THEM OF THE SITUATION. HOWEVER, ANY HELP THAT YOU CAN HELP ME WOULD BE GREAT! THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452665March 22, 2012
AIR BAGS
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. WHILE DRIVING 35 MPH, THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH WHERE THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED NECK AND BACK INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10450700March 8, 2012
ENGINE AND ENGINE COOLING
DROVE IT THE NIGHT BEFORE AND IT RAN PERFECTLY FINE. NO PROBLEMS AT ALL. COME OUT TO GO TO WORK IN THE MORNING AND TURN THE KEY AND THE ENGINE WAS KNOCKING REALLY BAD. SO I TURNED IT OFF AND TRIED IT AGAIN AND GOT THE SAME THING AGAIN. TOOK IT TO THE MECHANIC WHICH IS 1/8MILES AWAY. HE REPLACED THE SPARK PLUGS AND WIRES AND STILL DOING IT. HE SAID THE ENGINE HAS FULL COMPRESSION. HE CAN'T FIGURE OUT WHAT IS WRONG WITH IT. NOT EVEN A 100,000 MILES ON IT YET. VERY DISAPPOINTED IN JEEP... THE MECHANIC SAID I NEED A NEW ENGINE. 3.7L 2003 JEEP LIBERTY AND IT HAVE SEEN OTHERS HAVING THIS SUCH PROBLEM TOO. JEEP NEEDS TO STEP IN AND DO SOMETHING ABOUT IT. I WILL RUIN THEIR REPUTATION SO BAD BY SOCIAL MEDIA. FRIENDS FROM ALL ACROSS THE COUNTRY AND OTHER COUNTRIES WILL FIND OUT THAT JEEP IS A JOKE AND DOES NOT STAND BEHIND THEIR VEHICLE. I WILL NEVER BUY ANOTHER PRODUCT FROM THEM EVER AGAIN!!! PLEASE JEEP STEP IN AND DO SOMETHING FOR US.. RECALL THE ENGINE FOR THESE CAR'S!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450428March 6, 2012
AIR BAGS
AIR BAGS WARNING LIGHT CAME ON WHILE THE CAR WAS MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448277February 17, 2012
AIR BAGS
IN MY DRIVEWAY, I STARTED THE IGNITION, THEN PAUSED TO FINISH TEXTING. WITH THE ENGINE RUNNING, STILL IN PARK, THE PASSENGER AIRBAG SUDDENLY DEPLOYED. I HAD ENOUGH TIME TO COVER MY FACE WITH MY ARMS BEFORE THE DRIVER SIDE AIRBAG DEPLOYED. I HAVE A MINOR BURN ON MY FOREARM, AND MY EARS ARE STILL RINGING, BUT WAS OTHERWISE UNHARMED. THIS INCIDENT COULD HAVE BEEN MUCH WORSE SINCE I WAS ON MY WAY TO PICK UP MY SMALL CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10446791February 6, 2012
STEERING
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND NO WARNING LAMPS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED AND CAUSING THE IGNITION SWITCH TO MALFUNCTION. AS A RESULT, THE STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446271February 2, 2012
AIR BAGS
AIRBAG DEPLOYED FOR NO REASON WHEN DRIVING ON FREEWAYS HAVING SPEED OF 65 MPH, VERY DANGEROUS , CAN NOT SEE ROAD IN FRONT OF, BECAUSE INFLATED AIRBAG AND KIND OF DUST AND SMOKE FROM AIRBAG, TRAFFIC WAS HEAVY, BUT PERSONAL ALERTNESS MADE IT AT CURBSIDE, WAS LUCKY TO AVOID DANGEROUS ACCIDENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446005January 31, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FAILED AND THE REAR DRIVER SIDE WINDOW COULD NOT BE CLOSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 112,000 AND THE CURRENT MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446016January 31, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATOR HAS BROKEN IN BOTH OF MY REAR WINDOWS MULTIPLE TIMES. IT BROKE IN THE REAR DRIVER'S SIDE WINDOW ON: JAN. 2005, JUN. 2008, JAN. 2010, & OCT. 2011. IT HAS ALSO BROKEN IN THE REAR PASSENGER'S SIDE WINDOW ON: SEPT. 2005; DEC. 2007; SEPT. 2009; OCT. 2010; & JAN. 2012. THAT WOULD BE A TOTAL OF 9 TIMES. OBVIOUSLY THE PART THAT IS BEING USED IS INFERIOR SINCE IT CONTINUALLY BREAKS AND AT BEST LASTS AROUND 2 YEARS. I HAVE CALCULATED THAT THIS PART HAS COST ME A GRAND TOTAL OF $1,295. JEEP HAS OFFERED ASSISTANCE IN PAYING FOR THE REPAIRS BUT I HAVE ALWAYS HAD SOME FINANCIAL RESPONSIBILITY. I FEEL THAT THIS IS A SAFETY HAZARD BECAUSE WHEN THE PART MALFUNCTIONS THE WINDOW SLIDES ALL THE WAY INTO THE DOOR. THIS COULD BE A POTENTIAL SAFETY ISSUE IF I HAD YOUNG CHILDREN RIDING IN THE BACKSEAT. I FEEL LIKE JEEP IS USING A SUBSTANDARD PART SO THEY CAN CONTINUE TO MAKE MONEY OFF OF ME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446025January 31, 2012
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
MY KEY WILL NOT TURN IN THE IGNITION OF THE 2003 JEEP LIBERTY. THE STEERING COLUMN WAS NOT LOCKED AND I TRIED FOR ABOUT 20 MINUTES TO JIGGLE/TURN THE WHEEL, JIGGLE THE AUTOMATIC TRANSMISSION SHIFTER, ETC. THE KEY WAS INSERTED FULLY BECAUSE ELECTRICAL CAME ON TO ALERT ME THAT THE KEY WAS IN THE IGNITION (WHEN I OPENED THE DRIVER DOOR THE WARNING BEEPS CAME ON TO SIGNIFY KEY STILL IN IGNITION). THE IGNITION SIMPLY WOULD NOT TURN. I HAD TO HAVE MY CAR TOWED TO A MECHANIC AND HAVE SINCE LEARNED FROM ONLINE RESEARCH THAT THIS IS A VERY COMMON PROBLEM WITH JEEP LIBERTY'S AND MANY CHRYSLER PRODUCTS. THE SOLUTIONS SEEM TO BE PATCHWORK WORKAROUNDS THAT PEOPLE HAVE COME UP WITH INDEPENDENT OF CHRYSLER'S HELP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445840January 30, 2012
AIR BAGS
MY GIRLFRIEND JUST EXITED OFF OF JTB IN JACKSONVILLE BEACH, FL ONTO MARSH LANDING PARKWAY AND CAME TO A NORMAL STOP IN TRAFFIC (NOT ABRUPT OR SUDDEN IN ANY WAY). AS SITTING, CHIME WENT OFF AS IF THE GAS WAS LOW. LOOKED AT DASH AND SAW THAT GAS WAS NOT EMPTY AND THAT AIR BAG LIGHT WAS ON. AT THAT MOMENT, THE PASSENGER AIR BAG DEPLOYED AND IMMEDIATELY AFTER, THE DRIVER AIR BAG DEPLOYED. SHE WAS ABLE TO PULL INTO AN OFFICE COMPLEX AND STOP, VERY DESTRAUGHT AND UPSET OVER WHAT HAD HAPPENED. A COUPLE PEOPLE SAW WHAT HAD HAPPENED AND STOPPED. THERE WAS ALSO A COP THAT SAW WHAT WAS GOING ON AND PULLED OVER. SHE SUFFERED MINOR PHYSICAL INJURIES, BUT HER CAR IS SITTING AT MY HOME UNDRIVABLE. (THIS HAPPENED ABOUT A QUARTER OF A MILE FROM HOME, SO I DROVE IT HOME). I HAVE FILED AN INVESTIGATION WITH JEEP AND AM AWAITING THEIR CALL. SHE DID NOT HIT ANYTHING-ANYONE AND NOTHING-NO ONE HIT HER. SHE HAS HAD A JEEP DEALERSHIP DO ANY WORK ON IT ANYTIME IT NEEDS IT. ALL RECALLS HAVE BEEN FOLLOWED. SHE WAS THE ONLY PERSON IN THE CAR AT THE TIME. TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10444075January 17, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE IN FOR A REGULAR OIL CHANGE, SHE WAS ADVISED THAT ALL OF THE SUSPENSION COMPONENTS WERE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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