Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10535171August 13, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THE DEALER DID NOT SERVICE THE VEHICLE PER NHTSA CAMPAIGN I.D. 12V085000 (SUSPENSION) WITHIN A REASONABLE TIME. THE DEALER ADVISED THE CONTACT TO RESCHEDULE AN APPOINTMENT FOR RECALL SERVICE. THE CONTACT DID NOT RESCHEDULE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524972July 15, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. THE CONTACT STATED THAT ALL FOUR POWER WINDOW REGULATORS WERE DEFECTIVE AND WERE REPLACED EIGHT DIFFERENT TIMES BY AN AUTHORIZED DEALER. IN ADDITION, THE REAR PASSENGER'S SIDE WINDOW GLASS SHATTERED INSIDE THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WINDOW GLASS, CABLE AND REGULATOR WERE REPLACED. THE LIFT GATE WAS ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY INFORMED THE CONTACT THAT THE MALFUNCTION WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 2,285.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524011July 9, 2013
SUSPENSION
THE FRONT LOWER BALL JOINT SEPARATED IN THE MAIN OF THE STREET WHILE DRIVING. I TOOK IT TO THE AUTHORIZED DEALER IN SAN JUAN PR. I AM STILL WAITING INFORMATION RELATED TO THIS INCIDENT. I READ THAT LIBERTY 2002 - 2006 HAD A BALL JOINT RECALL. I DON'T SEE LIBERTY 2007 INCLUDED IN THE RECALL. I HIGHLY RECOMMENDED TO INVESTIGATE THIS CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523656July 8, 2013
FUEL SYSTEM, GASOLINE
I BOUGHT THE JEEP FROM A FRIEND LAST FALL AND THIS PROBLEM DIDN'T EXIST UNTIL ABOUT 4 MONTHS AFTER I HAD IT. I ALWAYS FILL MY TANK WHEN I STOP FOR FUEL AND THE FIRST TIME THIS HAPPENED, WHILE THE TANK WAS FILLING, I WASHED THE WINDOWS. WHEN IT WAS ALMOST FULL (I COULD TELL BY THE AMOUNT ON THE PUMP), I GRABBED THE NOZZLE AND GOT READY TO SQUEEZE THE LAST BIT IN BY HAND AFTER IT SHUT OFF. WELL, IT DIDN'T SHUT OFF AND GAS CAME POURING OUT, ALL OVER THE VEHICLE, SPLASHING MY CLOTHES AND SHOES! I THOUGHT IT WAS AN ISSUE WITH THE PUMP, SO I BROUGHT IT TO THE ATTENDANTS ATTENTION & WASHED THE SIDE OF THE JEEP OFF. NEXT TIME I WENT TO A DIFFERENT STATION & THE SAME THING HAPPENED, SO I DIDN'T 'SET' THE PUMP HANDLE ANYMORE....I HELD IT MYSELF AND PUT MY EAR CLOSE SO I COULD HEAR WHEN IT WAS ALMOST FULL. MOST OF THE TIME IT WORKED, BUT IT STILL CAME SPEWING OUT OTHER TIMES. THE OTHER NIGHT WHILE HAVING DINNER WITH FRIENDS, ONE OF THE GALS THAT WORKS AT DMV, WHO ALSO HAS A LIBERTY, TOLD ME ABOUT THE RECALLS ON MY MODEL JEEP. I CALLED MY LOCAL DEALERSHIP AND HE PROCEEDED TO TELL ME THAT THE ONE HAD ALREADY BEEN TAKEN CARE OF THE MONTH BEFORE I PICKED IT UP AND THE GAS TANK ISSUE DIDN'T APPLY TO MY MODEL! ARE YOU KIDDING ME???? I JUST FINISHED TELLING HIM THAT IT SPEWS GAS OUT EVERY TIME I FILL UP IF I'M NOT EXTREMELY CAREFUL WITH HOW FULL IT GETS! I CAN'T TELL YOU HOW MUCH MONEY I'VE LOST FROM THIS ISSUE 'THAT DOESN'T APPLY TO MY MODEL'!!! NOT TO MENTION THE DAMAGE I'M SURE IT'S DOING TO THE FINISH (EVEN THOUGH I TRY TO GET IT ALL OFF)! NOT A HAPPY CAMPER AND DON'T KNOW THAT I'LL EVER BUY ANOTHER JEEP IF THIS IS THE WAY THEY HANDLE DANGEROUS ISSUES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523442July 6, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I BOUGHT MY LIBERTY WHEN IT WAS A YEAR OLD FROM A DEALER. ONE MONTH LATER, THE DRIVERS SIDE WINDOW FELL INTO THE DOOR. IT WAS STILL UNDER WARRANTY, THE DEALER FIXED IT WITH NEW PARTS. A YEAR AGO IN JUNE 2012 THE REAR WINDOW DROPPED INTO THE DOOR. THE REAR WINDOWS ARE NEVER EVEN USED. I HAD TO PAY A MECHANIC TO RAISE IT UP AND HOLD IT UP WITH DUCK TAPE BECAUSE THE REGULATOR AND REPAIR IS GOING TO COST OVER $400.00!!THE WINDOW WOULD SLOWLY START TO DROP BEFORE IT FINALLY WENT INTO THE DOOR COMPLETELY WHEN I WAS DRIVING AND THE NOISE FROM THE OUTSIDE WAS SO LOUD I THOUGHT I WAS HAVING A FLAT TIRE AND HAD TO PULL OVER. NOT TO MENTION THE CONSTANT ATTENTION I HAD TO PAY TO MAKE SURE THE WINDOW WAS STILL BEING HELD UP WITH THE AWFUL LOOKING DUCT TAPE! SO ANGRY AND DISAPPOINTED WITH CHRYSLER. I READ ONLINE OF SO MANY OTHER OWNERS HAVING THIS SAME PROBLEM. I COULD NEVER RISK PUTTING A CHILD BACK THERE BECAUSE OF THIS RISKY PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521896June 26, 2013
AIR BAGS
AIR BAG LIGHT CAME ON WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521477June 24, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT FUEL WOULD SPILL WHENEVER THE VEHICLE WAS BEING REFUELED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL SENSOR HAD FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 50,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521024June 21, 2013
ENGINE, EQUIPMENT ADAPTIVE/MOBILITY, VEHICLE SPEED CONTROL
WE ADDED A RUBBER MAT ON THE DRIVERS SIDE FLOOR TO KEEP THE JEEP MAT CLEANER. WHEN THE GAS PEDAL WAS PUSHED DOWN TO GO UP A HILL, IT STUCK DOWN. THIS CAUSE THE JEEP TO GAIN SPEED WHEN BACK ON THE LEVEL. BRAKE PRESSURE WAS APPLIED KEEPING THE JEEP UNDER CONTROL. A WARNING NEEDS TO GO OUT THAT THE ADDITION OF A MAT OR CARPET ABOVE THE CURRENT JEEP MAT WILL CAUSE THE GAS PEDAL TO STICK IN THE DOWN POSITION WHICH COULD CAUSE A CRASH OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520920June 20, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT FUEL SPILLED TO THE GROUND WHEN THE FUEL TANK WAS FILLED. THE CONTACT ALSO STATED THAT THE FUEL TANK WAS NOT FILLED TO CAPACITY TO PREVENT THE FUEL FROM SPILLING. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATED FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515168June 5, 2013
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
SINCE I HAVE PURCHASED THE CAR USED FROM A DEALERSHIP, THERE HAVE BEEN TWO RECURRENT PROBLEMS WITH IT. I HAVE TAKEN IT TO MULTIPLE DEALERSHIPS AND INDEPENDENT MECHANICS, AND NONE CAN FIX THESE TWO ISSUES: 1.) WHEN FILLING THE GAS TANK AT THE GAS STATION, THE GAS DOESN'T "SHUT OFF" WHEN THE TANK IS FILLED. THE GAS SPILLS OUT OVER THE SIDE OF THE CAR ALMOST EVERY TIME I FILL THE TANK - IT DOES NOT MATTER THE GAS STATION. I WAS TOLD TO DEAL WITH IT. 2.) MY DRIVER SIDE FRONT WINDOW DOES NOT WORK - IT NEVER HAS. I CAN ROLL IT DOWN, BUT WHEN I TRY TO HAVE IT CLOSE IT COMES OUT OF TRACK AND GETS STUCK. I HAVE EVEN HAD IT IN UNDER WARRANTY TO DEALERSHIPS TWICE OR THREE TIMES (IN ADDITION TO TWO INDEPENDENT MECHANICS' REVIEWS) IN WHICH I WAS EVEN REIMBURSED FOR A FIX - THAT NEVER WORKED. I HAVE BEEN TOLD BY ALL OF THESE MECHANICS THAT THERE IS NOTHING THAT CAN BE DONE. PLEASE NOTE I AM ESTIMATING WHEN THIS STARTED, AS I CANNOT SEEM TO REMEMBER THE DATE OF PURCHASE - IT IS AROUND THE YEAR 2009. I DID BUY THE CAR USED, AND IT IS A 2007. I BOUGHT IT WITH APPROXIMATELY 40,000 MILES. IF NEEDED I CAN FIND PAPERWORK FOR THE EXACT DATE OF PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515303June 5, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHEN REFUELING, THE FUEL PUMP NOZZLE WOULD NOT REMAIN IN THE AUTO FUEL POSITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514192May 30, 2013
FUEL SYSTEM, GASOLINE
THIS IS COMMON PROBLEM WITH THE LIBERTY, BASICALLY THE FUEL OVERFLOWS FROM THE TANK NECK WHEN FILLING IT AT THE GAS STATION. VISIT WWW.JEEPFORUM.COM TO SEE OTHER USERS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509620April 25, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING MY GAS TANK TO FULL, THE FUELS FLOWS OUT OF THE FILLER TUBE BEFORE THE PUMP SHUTS OFF, CHRYSLER ACKNOWLEDGED THIS BY SENDING OUT A EXTENDED WARRANTY ON THE EFFECTED PARTS FOR SOME OWNERS OF 07 AND 08 MODELS, BUT REFUSES TO ISSUES THE SAME TO MY 07 JEEP LIBERTY. WHAT GIVES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508789April 19, 2013
FUEL/PROPULSION SYSTEM
WHEN FUELING MY 2007 JEEP LIBERTY, ONCE THE TANK REACHES THE FULL POINT IT BURPS OUT APPROXIMATELY 1 TO 3 CUPS OF GAS WITH ENOUGH FORCE TO SPILL ON ME, IF I AM NOT STANDING TO THE SIDE. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY WHERE AWARE OF THIS PROBLEM AND STATED NO RECALL WAS IN EFFECT. I FEEL THIS IS A VERY DANGEROUS MANUFACTURER DEFECT THAT SHOULD BE TAKEN CARE OF BY RECALL. THE DEALER STATED THAT THE FUEL CANISTER AND ESIM SWITCH NEED TO BE REPLACE FOR THE COST OF $250.00. AS A RETIRED FIREFIGHTER I AM SURPRISED THAT THIS SITUATION HAS NOT BE ADDRESSED NHTSA.DUE TO THE POTENTIAL OF GAS SPILLS AND POTENTIAL FIRE AT GAS STATIONS. NOT TO MENTION EPA IMPACTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504293March 24, 2013
FUEL/PROPULSION SYSTEM
WHENEVER I GO TO FILL UP MY JEEP, AFTER THE PUMP KICKS OFF, GAS SPEWS OUT ALL OVER THE SIDE OF IT. I HAVE FILLED UP AT DIFFERENT GAS STATIONS AND IT DOES IT AT ALL OF THE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502296March 11, 2013
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MULTIPLE FAN & CONTROL SWITCH FAILURE - SEE CHRYSLER RECALL # 63816 - CHRYSLER WILL NOT HONOR THIS ON MY JEEP. REPAIR COSTS WERE $ 437.35 AND THEN $ 419.41 SAME ISSUE, SAME FAILURE MODE. PROBLEM DESCRIBED IN THE RECALL NOTICE. SPOKE TO CHRYSLER ON THE 800 NUMBER THEY PROVIDED WITH THE RECALL AND THEY REFERRED ME TO YOUR SITE AND SUGGESTED I NEED TO HAVE THIS PROBLEM "OFFICIALLY" LISTED BEFORE THEY WILL ACT UPON IT? RECALL ID # 63816 - ELECTRICAL SYSTEM RECALL DATE MAR 09, 2007 COMPONENT ELECTRICAL SYSTEM MODEL AFFECTED LIBERTY RECALL DATE: MAR 09, 2007 MODEL AFFECTED: 2007 JEEP LIBERTY SUMMARY: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH VALEO HEATING, VENTILATION AND AIR CONDITIONING (HVAC), THE BLOWER MOTOR MAY OVERHEAT. CONSEQUENCES: THIS COULD CAUSE AN INTERIOR FIRE. REMEDY: DEALERS WILL REPLACE THE HVAC BLOWER MOTOR FREE OF CHARGE. THE RECALL BEGAN ON MAY 28, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. POTENTIAL UNITS AFFECTED: 149605. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501974March 7, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
THIS IS A COMPLAINT ABOUT THE FUEL ISSUE THAT I HAVE SEEN ON HERE ALREADY.WHEN I GO TO PUT FUEL INTO THE GAS TANK, IT WILL NOT STOP AT THE END AS IT'S FILLING UP. IT JUST OVERFLOWS. I WOULD SAY AT LEAST A FEW CUPS OF FUEL FLOWS DOWN THE SIDE OF THE JEEP AND DOWN INTO THE BOTTOM OF THE VEHICLE AND WHEEL WELL. I KNOW THAT AT SOME POINT IT WILL LEAD TO RUST/CORROSION AMONG MANY OTHER ISSUES. I REALLY WISH THIS COULD BE LOOKED AT AND POSSIBLY FIXED BY MANUFACTURER. IT DOESN'T MAKE SENSE THAT THERE ARE MORE THAN ENOUGH COMPLAINTS ABOUT THE SAME ISSUE, WITH NO HELP FROM THE MANUFACTURER. I ALSO HAVE THE SAME PROBLEMS AS OTHERS WITH THE WINDOWS. THE REGULATOR HAS A PIECE THAT BREAKS AND THEN THE WHOLE REGULATOR HAS TO BE REPLACED. THIS HAS HAPPENED 3 TIMES ALREADY ON DIFFERENT WINDOWS. LASTLY, I JUST RECENTLY HAD AN ISSUE WHERE THE JEEP WOULDN'T START. THE CONSOLE LIGHTS AND GUAGES WORK FINE AND IT ACTED LIKE ALL WAS WELL, BUT THE CAR WOULDN'T TURN OVER WHEN THE KEY WAS TURNED. THE RESULT WAS THE IGNITION SWITCH ACTUATOR PIN. IT HAS A PIECE THAT BREAKS OFF AND WHEN THAT HAPPENS, THE JEEP WONT BE ABLE START. IT ISN'T AN EASY FIX FOR SOMEONE WHO ISN'T MECHANICALLY CAPABLE. AGAIN, THIS IS AN ISSUE THAT HAS HAPPENED TO MANY PEOPLE AND HONESTLY THE MANUFACTURER SHOULD DO SOMETHING ABOUT THIS. I COULD COMPLAIN ABOUT MORE, BUT LET'S JUST LEAVE IT AT THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500548February 26, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER WINDOW FELL INTO THE DOOR WHEN THE CABLE BROKE THAT MAKES THE WINDOW GO UP AND DOWN. IT IS VERY COLD WHEN THE WINDOW IS OPEN ALL THE TIME, AND IF A PERSON BLOCKS THE OPENING TO KEEP WARM AND NOT LET THE RAIN IN, THEY CANNOT SEE PROPERLY. (SAFETY ISSUE) I HAVE OWNED THE CAR ABOUT 3 YEARS. I BOUGHT IT USED, SO I DON'T KNOW IF THERE WERE PROBLEMS BEFORE. BUT THIS HAS BEEN A PROBLEM FOR ME EVER SINCE I BOUGHT THE CAR. I HAVE BEEN TOLD THAT THE WINDOW REGULATOR GOES BAD AND THAT IS WHY THE WINDOW DOESN'T WORK PROPERLY AND BROKE THE CABLE. I NOTICED THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE. MANY PEOPLE HAVE SPENT ALOT OF MONEY TO KEEP THE WINDOWS WORKING PROPERLY. I SPENT OVER $700 JUST TO KEEP MY DRIVER DOOR WINDOW PROPER AND THIS IS FOR MANY FIXES. I DID NOT BUY THE CAR AT A JEEP DEALERSHIP, SO WHEN I GO IN THERE, THEY ARE NOT REAL INTERESTED IN HELPING ME. PLEASE MAKE THIS ISSUE A RECALL AND HELP PEOPLE TO GET THEIR WINDOWS TO WORK PROPERLY. PLEASE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499735February 22, 2013
SUSPENSION
THE VEHICLE LEFT THE BOTTOM BALL JOINT FRONT DRIVER SIDE. BECAUSE OF THIS SPLIT THE WHEEL AND TIRE. THEY STRIDE THE DIRECTION AND LOST CONTROL OF THE VEHICLE. THE SERVICE DEALER IN PUERTO RICO INFORMS ME THAT THE VEHICLE HAS NO RECALLS AND IT IS OUT OF WARRANTY, BUT USA HAS PASSED THIS SAME INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499358February 20, 2013
FUEL/PROPULSION SYSTEM
I BOUGHT THIS VEHICLE USED FROM A LOCAL DEALERSHIP IN OCTOBER OF 2012, WHEN I WENT TO FILL THE FUEL TANK THE FUEL FILLER NECK DID NOT REGISTER WHEN IT WAS FULL CAUSING GASOLINE TO SPLASH BACK OUT ON MYSELF, VEHICLE, AND GROUND. I EMAILED DAIMLER CHRYSLER JEEP IN REGARDS TO THIS AND WAS TOLD THERE WAS NO RECALLS AND EVEN IF THERE WERE MY VEHICLE WAS TO OLD. I FIND THIS A SAFETY ISSUE AS WELL AS AN ENVIRONMENTAL ISSUE AND FEEL IT SHOULD BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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