Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10567386March 5, 2014
AIR BAGS
SLID ON ICE SLAMMED INTO BANK HARD, FLIPPED AROUND SLID ON SIDE OF THE CAR. THE CAR, FLIPPED BACK AROUND AND SLID ON THE OTHER SIDE THEN BACK UP ON THE WHEELS. THE AIRBAGS DID NOT DEPLOY WHEN I SLAMMED INTO THE BANK. BUT I HAVE THE BRUISES WHERE THE SEAT BELTS WORKED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567012March 4, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566835March 3, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE CONTACT REACTIVATED THE LIGHTS AND THEY RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,845. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565771February 25, 2014
WHEELS, STEERING
THERE WAS A LOUD POP AND THE FRONT WHEEL STARTED WOBBLING AND I COULD NOT MOVE THE CAR, AND ACCORDING TO OPELIKA FORD CHRYSLER DODGE JEEP, MY LOWER BALL JOINT BROKE . MY COMPLAINT: MY VEHICLE HAS BEEN AT THE DEALERSHIP IN OPELIKA, AL FOR A MONTH WITH PROMISES OF THE PARTS COMING IN, BUT AS OF TODAY, 2/25/2014, ARE STILL NOT THERE. ALTHOUGH, THE DEALERSHIP IS COVERING THE CHARGE, HAD I KNOWN IT WAS GOING TO TAKE THIS LONG, I'M SURE I COULD HAVE HAD IT REPAIRED WITH ALL OF THE RENTAL CAR EXPENSES I HAVE INCURRED. THIS IS HARSH LESSON ABOUT DEALING WITH A DEALERSHIP. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565806February 25, 2014
STEERING
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE POWER STEERING BECAME INOPERABLE AND MADE IT DIFFICULT FOR THE CONTACT TO TURN THE STEERING WHEEL. THE CONTACT ADDED POWER STEERING FLUID TO THE VEHICLE AND THE FAILURE CEASED. TWO DAYS LATER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000. UPDATED 3/31/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565657February 24, 2014
FUEL SYSTEM, GASOLINE, AIR BAGS, WHEELS
MY JEEPS AIRBAG FAILED AFTER VEHICLE CRASHED INTO A BUSH AND ROLLED 60-80 FEET DOWN AN EMBANKMENT AFTER HITTING AN ANIMAL ON AN ICY ROAD.. MY CONCERN IS THAT I WAS NOT NOTIFIED BY MY DEALER (TAYLOR & SONS, PONDERAY IDAHO) OR BY CHRYSLER REGARDING ANY SAFETY RECALLS UNTIL AFTER THE CRASH. I FOUND OUT ABOUT RECALLS AFTER MY INSURANCE AGENT GAVE ME A LIST OF RECALLS RECENTLY . *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10565358February 21, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
CHRYSLER NOT FULFILLING NHTSA 13V-252 SAFETY RECALL TO PROTECT REAR FUEL TANK FROM EXPLOSION BY INSTALLING A TRAILER HITCH. SPITZER DODGE OF MANSFIELD, OHIO CONTINUES TO HAVE "NO PARTS" FOR THIS RECALL, BUT I COULD PAY TO HAVE THEM INSTALL ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564949February 19, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO LOCK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564569February 16, 2014
SUSPENSION
2004 JEEP LIBERTY 4X2 HAS SPEED WOBBLE, THROWS THE JEEP SIDE TO SIDE AND IS INCREASING IN SWAY MONTHLY IF NOT DAILY. NOW WHEN YOU LIFT OFF THE ACCELERATOR TO SLOW DOWN THE JEEP THROWS ITSELF TO THE RIGHT. WHEN THE JEEP HAS FOUR PEOPLE IN IT AND SOME WEIGHT IN THE REAR TRUNK AREA IT IS NOT NOTICED BUT WHEN IT IS JUST THE DRIVER OR ONE OTHER PASSENGER THE SPEED WOBBLE IS NOTICEABLE. IT IS CAUSES THE STEERING TO BE EXTREMELY LOOSE AND SLOPPY SO MUCH TO THE POINT THAT AN ATTEMPT TO AVOID ROAD DEBRIS MAY THROW THE JEEP INTO A DEATH ROLL BECAUSE IT IS ALREADY CENTER OF GRAVITY CHALLENGED BEING A STOCK JEEP WITH NO MODIFICATIONS, JEEPS ARE MADE THIS WAY BUT THE STEERING IS EVEN MORE DANGEROUS NOW THEN EVER. OUR JEEP WAS PURCHASED IN FLORIDA AND NOW I AM RETIRED MILITARY LIVING IN VIRGINIA ALONG THE COAST LIKE IN FLORIDA I BELIEVE OUR JEEP LIBERTY NEEDS TO MEET THE RECALL STANDARDS AS THE ONES LISTED IN THE "SUSPENSION REAR LOWER CONTROL ARM" RECALL. THIS IS A BAD SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564298February 13, 2014
SERVICE BRAKES
NEARLY A COMPLETE, SUDDEN LOSS OF BRAKING. BARELY ABLE TO STOP WHEN PROCEEDING THRU A DRIVE THRU LANE. IF THIS WAS ANY NORMAL DRIVING SPEED, SERIOUS INJURY WOULD HAVE RESULTED. COMPLETE LOSS OF BRAKING FLUID IN RESERVOIR. NOT A SLOW LEAK!! PROBLEM WAS DETERMINED TO BE A RUSTED BRAKE LINE ON THE FRONT PASSENGER SIDE. DRIVER SIDE WAS JUST AS RUSTED. THE RESULTING HOLE WAS SO LARGE THAT THE FLUID WOULD GUSH OUT IN A 1/8 INCH STREAM. IT APPEARS THE BRAKE LINE ATTACHED TO THE BRAKE CALIPER IS EXTREMELY PRONE TO RUST AT THE JOINT BETWEEN THE RUBBER AND METAL PORTION OF THE HOSE. THERE SHOULD BE A RECALL ON THIS ITEM, ESPECIALLY IN AREAS OF THE COUNTRY PRONE TO CORROSION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563649February 10, 2014
SEATS
TL-THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 40 MPH,THE FRONT DRIVER'S SIDE SEAT HEATER WAS ACTIVATED AND BURNED A HOLE IN THE BOTTOM SEAT CUSHION. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10563221February 6, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. UPDATED 4/4/14*CN UPDATED 04/23/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562942February 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) ONE YEAR AGO AND STATED THAT THE REASONABLE TIME FOR REPAIR HAD SURPASSED. BOTH THE DEALER AND THE MANUFACTURE WERE NOTIFIED. THE DEALER WAS UNABLE TO PROVIDE A TIME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT LIGHTS WERE BOTH ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562036February 3, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE, POWER TRAIN
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK RECALL NOTICE. *SMD THE CONSUMER ALSO STATED, THE TRANSMISSION DID NOT SHIFT PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562691February 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT BECAUSE THE RECALL WAS IN LITIGATION, NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561535January 26, 2014
STEERING
SUDDENLY HAD A HARD TIME TURNING CAR. CHECKED POWER STEERING AND IT WAS EMPTY. I PUT SOME IN AND NOTICED THERE WAS A LEAK. NOTHING LEADING UP TO THIS POINT INDICATED A LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560210January 16, 2014
FUEL SYSTEM, GASOLINE
I AM WRITING IN REGARDS TO A SAFETY RECALL ON MY 2004 JEEP LIBERTY THAT WAS ISSUED IN JUNE 2013. THE RECALL EXISTS AS THE FUEL TANK CAN RUPTURE AND CAUSE FIRES IN REAR-END COLLISIONS. THE NHTSA DID A THREE YEAR INVESTIGATION THAT SHOWED 51 PEOPLE DIED IN FIERY CRASHES IN JEEPS WITH GAS TANKS POSITIONED BEHIND THE REAR AXLE. TO ALLEVIATE THIS PROBLEM CHRYSLER IS TO INSTALL A TOW HITCH FREE OF CHARGE. I HAVE MADE NUMEROUS PHONE CALLS TO MY LOCAL CHRYSLER DEALERSHIP AND THEN ALSO CONTACTED CHRYSLER AT THEIR 1-800 NUMBER. DESPITE THESE PHONE CALLS NO ONE COULD PROVIDE AN ANSWER AS TO WHEN THIS POTENTIAL LIFE THREATENING PROBLEM WOULD BE FIXED. ABOUT TWO WEEKS AGO I RECEIVED A LETTER IN THE MAIL FROM CHRYSLER GROUP LLC INFORMING ME OF THE RECALL (AS IF I WAS UNAWARE) AND THAT THE PARTS REQUIRED ARE CURRENTLY UNAVAILABLE. SO THIS RECALL HAS BEEN IN EFFECT SINCE JUNE AND THERE IS NO CLEAR DATE THAT MY VEHICLE WILL BE EQUIPPED WITH A TOW HITCH TO PREVENT A FIERY CRASH. IT IS APPARENT THROUGH NEWSPAPER ARTICLES THAT CHRYSLER HAS BEEN RELUCTANT TO ISSUE THE RECALL AND IT IS SPECULATED THAT THEY DID SO AS TO NOT HURT THEIR IMAGE AND FINANCES. ALSO TO AVOID A PUBLIC RELATIONS NIGHTMARE AND BEING FORCED TO PROVIDE THE RECALL AFTER POTENTIAL PUBLIC HEARINGS WITH WITNESSES PROVIDING DETAILS OF DEADLY CRASHES INVOLVING JEEPS. IT IS APPEARS THAT CHRYSLER IS TRYING TO AVOID THIS REPAIR DUE TO COST. IT HAS BEEN SEVEN MONTHS SINCE THE RECALL AND NOT A SINGLE VEHICLE HAS BEEN REPAIRED. IT IS ALSO UNKNOWN WHEN THE REPAIRS WILL BE MADE AS THE PARTS ARE UNAVAILABLE. I QUESTION THE INTEGRITY OF CHRYSLER IN REGARDS TO THIS RECALL AND ASK THAT YOU PLEASE LOOK INTO THIS SITUATION. THIS RECALL COULD POTENTIAL SAVE LIVES AND IT APPEARS THAT THIS IS NOT BEING DONE IN ORDER TO SAVE MONEY. THANK YOU FOR YOUR TIME AND CONSIDERATION. UPDATED 01/30/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559790January 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 3/5/14*CN UPDATED 03/20/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559685January 13, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE AND THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER BACK, NECK, LEFT ARM, AND LEFT LEG. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10559387January 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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