Jeep Gladiator Complaints

499 consumer complaints on file.

#11707125December 26, 2025
SUSPENSION
I am submitting this complaint due to an unresolved suspension-related safety concern and the manufacturer’s failure to provide an effective warranty repair despite multiple attempts. The vehicle has experienced a persistent vibration and abnormal noise that appears to be suspension-related and occurs during normal driving conditions. This condition has been ongoing for over a month. As part of the warranty process, Jeep provided a full replacement set of tires, stating that tire wear was the cause of the condition. The original tires were worn out at approximately 15,000 miles. Replacement of the tires did not resolve the vibration or noise, indicating the issue was not tire-related. Two Jeep-certified warranty dealerships have evaluated the vehicle. At the first dealership, the condition was acknowledged; however, the dealership ultimately declined to continue warranty repair efforts, leaving the issue unresolved. In an effort to resolve the concern, I scheduled service at a second Jeep-certified dealership, traveling approximately 45 minutes each way. At that visit, only one component (right-side inner fender) was installed. After waiting over an hour on site, the vibration and noise remained completely unchanged. No comprehensive suspension inspection or repair was completed. At this point, the vehicle has undergone multiple unsuccessful warranty repair attempts at two Jeep-certified dealerships, including one refusal to proceed further. Despite repeated escalation emails to Jeep Cares, Jeep Wave, and Stellantis sent on December 23, I received no response or follow-up. The continued symptoms, repeated misdiagnosis, dealership refusal, and complete lack of manufacturer response raise serious concerns about a potential factory suspension defect and the safety of continued vehicle operation. I am concerned that the vehicle is not safe to operate without proper resolution. I am requesting that NHTSA document and review this complaint Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706757December 23, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
The automobile's consumer-facing SOFTWARE enables WIFI on the user's mobile phone devices, in my case, ANDROID. However, at the end of the drive, after the STOP button has been depressed, and the car should be stopped, the SOFTWARE fails to turn-off the WIFI that it enabled, thus causing a battery drain of the ANDROID device. When a feature is enabled, it is serious ERROR and BUG to fail to reset the settings to the prior state. Further, this SOFTWARE error and bug causes countless waste of millions or billions of WATTS per year. This bug is serious error and should be addressed on a high priority. Consider the poor consumer driving or even just existing in mid-west snow conditions needing to use his phone , but idiot Stelantis turned-on WIFI on his Android, but then FORGOT to turn-off the WIFI feature, so poor Consumer freezes to death because Jeep forgot to DISABLE after they enabled WIFI, not allowing for the Consumer to make a life-saving call. Further, It is understood by this Consumer that Jeep enabled the WIFI, in order to collect satellite radio usage and album cover pictures, and other reasons. Jeep must report each and every data collection and allow for each and every data collection to be approved or denied by the consumer, which they have not done, so far as I know. Enabling Android power drain and not turning it off when done, is like leaving the lights on when they are not in use, except more egregious, and a serious safety issue. It seems to me that the NHTSA should have inspected this software prior to Jeep spreading it to the public. Further, the hands-free calling worked at first, now it doesn't work. In addition, when turning and in 4wd, the automobile shakes and groans and jumps, when turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704786December 12, 2025
STEERING
I have a 2024 jeep gladiator and when I’m on the highway doing anything over 55mph it gets a horrible death wobble and the entire vehicle rattles. It’s hard to maintain control. The first time it happened I almost wrecked my truck. The entire vehicle vibrates violently so you lose control of the steering wheel. You have to come to an immediate stop wherever you are and pray you don’t get rear ended. The steering wheel shakes and everything. It’s terrifying and going to get people killed. It literally almost caused me to wreck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704510December 11, 2025
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Jeep Gladiator. The contact stated that while driving 20-25 MPH, the instrument panel became inoperable. There were no warning lights illuminated. Upon research, the contact became aware of NHTSA Campaign Number: 24V652000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer informed the contact that parts were on back order, but the odometer had to be ordered and recalibrated to prevent tampering. The contact checked the fuses, and the fuses were in good condition. The manufacturer was contacted, but there was a language barrier. The failure mileage was approximately 36,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703496December 7, 2025
UNKNOWN OR OTHER
A tire-related safety issue was discovered on a recently purchased 4×4 vehicle. The left rear tire was found to be a completely different model from the other tires, and it consistently lost air pressure shortly after the vehicle was picked up. The mismatched tire and repeated PSI loss created a potential safety risk because uneven traction on a 4×4 vehicle can affect braking stability, handling, and overall control. This condition could lead to loss of control, especially at higher speeds or in emergency situations . The issue was inspected by an authorized service center, which confirmed that the tire was losing air and that the tire model did not match the others. However, only one rear tire was replaced, leaving the vehicle with one new tire and one used tire on the same axle. This does not resolve the safety concern. No warning lamps were displayed, but the tire repeatedly showed low pressure shortly after driving. The mismatch and pressure loss were the first noticeable symptoms. The component (rear tires) is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703157December 5, 2025
VEHICLE SPEED CONTROL
media screen goes black wile driving and cluster has red lines comes on and off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700771November 21, 2025
POWER TRAIN, UNKNOWN OR OTHER
Without any warning and after about 7 minutes of driving, Jeep turned off while driving at about 40 mph. There were no dash lights or warnings and the Jeep has never had an issue or any other symptom previously. Would not start and had to be towed. 8 hours later it was still in a crank no start condition. Both batteries were fully charged so not a battery issue. I'm a long time Jeep owner, VP of the Middle Peninsula Jeep Association LLC and fairly well versed in Jeep mechanics. I only say that to let you know that I have a lot of experience with Jeeps, was able to exclude certain causes and have not encountered thisnwith any of my previous Jeeps. Jeep is in show condition and meticulously cared for. The day after vehicle shut off, all dash lights and windows also stopped working so issue also caused batteries to fully drain. Dealership says it is needs a new PDC. I strongly suspect this is due to manufacturer defect related to PCM and some of manufacturing defects associated with COVID-era manufacturing issues. Uncertain if it could also be related to other open recall. Vehicle has less than 50K on it. It really doesn't feel right that just a large component would go out on such a new Jeep and definitely isn't in accordance with the quality I've come to know and expect when owning other Jeeps. Would appreciate anything you can do to assist. On another note, about half of the Gladiators I see have the 3rd brake light out (mine included). Any idea what the issue could be with that as I also have to get that replaced, too. Many thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700578November 20, 2025
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2024 Jeep Gladiator. The contact stated that while attempting to shift the vehicle into first gear, the vehicle unexpectedly accelerated up to approximately 25 MPH without the accelerator pedal being depressed. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700489November 20, 2025
ELECTRICAL SYSTEM, STEERING
Approximately two months ago while driving about 65 mph on the interstate the power steering failed, and reverted to manual steering. The vehicle became extremely difficult to turn. I was near an exit, and as I slowed to leave the interstate, at 30-35 mph the steering began to work normally. I did not have the issue investigated. Two days ago while going to work, and descending a mountain which had numerous sharp curves the power steering failed again. I was traveling around 40 mph, and the vehicle was extremely difficult to steer. As I reduced speed to about 25mph the steering resumed normal operation. I was making a 90 degree downhill turn when this event occurred. I almost departed the road on a steep drop off. Had my wife been driving I do not think she would have possessed enough strength to keep from going off the road. I had the vehicle checked, by a mechanic and there were no codes or anomalies detected. I am a certified Airframe and Powerplant mechanic, as well as an Aviation Safety Inspector. This issue with my Jeep is an accident waiting to happen. There are a significant number of complaints for this same issue. NHTSA needs to address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697597November 5, 2025
UNKNOWN OR OTHER
Occasionally, the head unit of my vehicle becomes inoperable. I am unable to change radio stations, view climate control information, and the back-up camera is inoperable (which is a safety concern) while the head unit is in this state. When completely shutting down the ignition of the vehicle and allowing it to sit for roughly 30 minutes the head unit will operate as intended and all functionality is restored. This issue has occurred about 4 times on my Jeep Gladiator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697415November 4, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that there were several unknown warnings illuminated, and the instrument cluster had started flashing on and off. The contact stated that the vehicle slowed down while depressing the accelerator pedal and continued to lose motive power. The contact stated that a warning flashed on the instrument cluster to "Pull Over" and that "Vehicle Was Going to Shutdown". The contact stated that the steering wheel became difficult to turn to the left or the right and that the brake pedal was difficult to depress, requiring the activation of the parking brake to stop the vehicle. The contact had the vehicle towed back to the residence. The contact stated that her husband determined that the 12-Volt battery needed to be replaced. The contact stated that a new battery was installed; however, the vehicle had failed again with the same symptoms. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697072November 2, 2025
ELECTRICAL SYSTEM, STEERING
I parked at a business and went inside and within 5-10 minutes of being in the business my Gladiator caught fire on the front passenger side under the hood. I was ghosted by Jeep Wave and my only course of action was to go through State Farm. Jeep and State Farm both had fire investigators on the same day look at the gladiator and I have never heard what caused the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11695558October 25, 2025
STEERING
When traveling around 35-40 mph and a bump or dip in the road (think manhole cover) is hit by either the left or right wheel an extreme wobble and vibration in the steering column occurs. This will last 5-15 seconds until it works itself out. Research on the internet indicates that this is a common problem called a “death wobble”. The concern is that this may cause loss of control resulting in crash. This is an unmodified jeep gladiator bought new at the dealership with all mopar parts. When speaking to the dealership they do not acknowledge that this is an known problem and state that they cannot reproduce the issue. Which is reproducible as I have done it. Since this is a widely reported issue on the internet I believe this to be a severe safety issue that needs to be fixed by jeep. I do have video of one of the many incidents and can provide upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694719October 21, 2025
AIR BAGS, SUSPENSION
I purchased this vehicle April 2025 from Hollywood Motors LLC in Columbus OH. I noticed recently the vehicle had some frame damage after getting alignment, Also the airbag warning lights were coming on. Took the vehicle to a very reputable frame shop and they thoroughly investigated and found there that the drivers side frame rail i pushed back significantly. Also recently noticed the steering wheel adjustment is does not work. I purchased AS IS but I got confirmation in writing from dealer that he guarantees there is no frame damage and the vehicle is safe. This is false information and I would like to return the vehicle or dealer pays for it to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694664October 21, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 10/15/2025, I left work and started my 2022 Jeep Gladiator. The Instrument Control Panel was blank. I researched to see if it was something I could do. I checked the F15 and F41 fuses and all connections to the battery. During my research, I noticed there was a recall for this exact problem. I input my VIN to find out that my Gladiator was not involved. The EXACT same problem as the recall. Why not mine? I'm currently using my GPS to monitor my speed on my phone. I have no other warnings or information to know when I'm driving; being a HUGE SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694453October 20, 2025
EXTERIOR LIGHTING
The third brake light, located on the tailgate of the 2021 Jeep Gladiator, has ceased to function due to a failure within the printed circuit board (PCB) inside the light housing. This issue has been confirmed by a third-party repair shop, which has noted that the PCB appears to be broken or damaged, rendering the brake light inoperable. Notably, the vehicle's instrument panel does not provide any notification or alert regarding the malfunction of the third brake light, which could lead to a significant safety risk. This failure impacts the vehicle's ability to properly signal braking and deceleration to other motorists, particularly from the rear. Given that the third brake light is a critical component for road safety, this issue poses a significant risk of rear-end collisions, especially under conditions where visibility is compromised. When the third brake light fails to illuminate this reduces the overall visibility of the vehicle’s braking signals, particularly in situations where the tailgate is obscured or when the vehicle is loaded. The lack of a functional third brake light increases the likelihood of a rear-end collision, putting both the driver and other road users at risk. The failure of the third brake light due to a malfunctioning PCB appears to be a common issue among 2021 Jeep Gladiators. The problem has been reported by multiple owners, and the root cause appears to be related to the design or manufacturing of the printed circuit board within the light assembly. The third brake light has been inspected by a third-party repair shop, which confirmed the malfunction of the PCB. However, despite the issue being identified, there has been no alert or warning displayed on the vehicle's instrument panel. There is no indication within the vehicle's diagnostic system that the third brake light is inoperative. Given the potential safety hazards and the recurring nature of this issue I respectfully request that the NHTSA conduct an investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694313October 18, 2025
SUSPENSION
My vehicle has just under 45,000. While driving at freeway speeds I hit a small bump in the road. The vehicle front end wobbled until I slowed back down under 50 mph. This happened 3 times on the same trip. I immediately took it in to a dealer for repair. It is known as a "Death Wobble". The problem was a steering damper had failed. There are other Jeep models that have the same designed front end and have active TSBS for this exact issue. When searching Jeep forums online it is widely considered a problem for the Jeep Gladiator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693650October 15, 2025
ELECTRICAL SYSTEM
The vehicle turned off while sitting at a red light; luckily it started back up. I did receive the service stat stop warning light. Took the vehicle into the dealership, and both the main battery and auxiliary battery are bad. Last November, both batteries were just replaced. My vehicle was purchased new in June 2021, and this will be the fourth set of batteries it has had.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693420October 14, 2025
FUEL/PROPULSION SYSTEM
Gas overflows when filling at gas station It has happened over 5 times. Nozzle is on the lowest setting Have been to the dealership twice to have it inspected I have video of it happening twice. The tank is usually 1/4 tank when filling. Safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692537October 10, 2025
STEERING
Driving down the highway and the steering wheel locked up. When I started to slow down to stop the steering came back. This could have been a really bad problem if I was turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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