Jeep Gladiator Complaints

499 consumer complaints on file.

#11485794September 22, 2022
ENGINE
2021 JEEP GLADIATOR. CONSUMER WRITES IN REGARD TO STOP/START SYSTEM NOT FUNCTIONING. THE CONSUMER STATED THE STOP/START FEATURE READS AS NOT READY. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484919September 17, 2022
POWER TRAIN
When accelerating in 2 or 3 gear the transmission rattles. The engine will also cut power abruptly at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484082September 12, 2022
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Gladiator. The contact stated that on two separate occasions the vehicle failed to immediately start while pressing the start button. The contact indicated that while attempting to start the vehicle, there were several unknown warning lights illuminated and the vehicle failed to start. The contact stated that after several more attempts the vehicle started and operated as designed. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483878September 11, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
While slowing to a stop and fully depressing only the brake with my right foot my vehicle rapidly accelerated into the back of another truck. It felt like the front brakes engaged, but the rear wheels continued to accelerate as the vehicle transmission worked to downshift. Serious safety issue-I am 100% confident that I was standing on the brake and not the accelerator. The road was dry with no gravel and I was gradually slowing to a stop when this occurred.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11482378September 1, 2022
SEAT BELTS
The contact owns a 2021 Jeep Gladiator. The contact stated that the rear middle seat belt failed to retract or operate as needed. The contact stated that the seat belt had to be manually tightened to function as needed. The contact initially took the vehicle to the dealer where a diagnostic test found no defect with the seat belt. As the failure persisted, the contact took the vehicle back to the dealer where the failure was confirmed and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480565August 22, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
Windshield cracked in center - replaced - 3rd windshield installed today(8/22/2022) 1st 2 cracked in same place. If broke could enter driver/passenger compartment. Windshield repair shop and now again by Kunes CDJR Oregon (Chrysler dealer/place first purchased/new), Oregon, Illinois. Inspected by service department at dealership -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477958August 6, 2022
ELECTRICAL SYSTEM
Vehicle is 2 months old and has 3,704 and 3,839 miles at each incident. When driving about a mile from home, the power steering went out, beeps and every system shutting down one at at time. Wipers turned on and took many tries to both turn the truck on on off. The vehicle was immobile. and could neither be shut off or on without multiple tries After sitting waiting for a tow (dealer was only about 500 feet away) I retried and had enough power to get it to the dealer. They "fixed" it saying the shifter was loose. 2 weeks later, the same problem occurred and got stuck in my neighborhood. The vehicle could have been uncontrollable at higher speeds and shifter eventually locked wheels/gears when in motion, when trying to begin moving from a stopped position. There is a possibility of being stuck on railroad tracks or compromised with steering control on winding terrain or poor weather conditions. I was stuck in the middle of the road on both incidents and at risk for being struck by oncoming vehicles. No warning signs were initiated before the incident or during multiple immediately preceding driving trips. Notification of system problems was only made after the incident and power steering failure happened and as the driver manually brought the vehicle to a stop. The first incident of this was reported to the Jeep dealer, who inspected and reported as a loose shifter component and documented as repaired 2 weeks prior to the 2nd incident. I have video of the dash board waring signs after the vehicle was stopped. Other owners have posted the same issues and same recordings on social media. Vehicles reported on-line involve different Jeep models and years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472955July 8, 2022
POWER TRAIN
While at the dealer for a routine oil change, the tech observed fluid on inside of the passenger rear wheel, brake, and rotor. Fluid appears to be axle fluid that is leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471573June 29, 2022
AIR BAGS, SEAT BELTS
The subject Jeep Gladiator was involved in a side impact collision on June 18th, 2022. During the collision, the rear seat belts did not lock resulting in two children colliding with the rear of the two front seats. The side impact airbags did not deploy despite the impact being quite severe. The front airbags did deploy despite there being no impact to the front of the vehicle. Both the seat belts failing and the lack of side impact airbag deployment presents a safety hazard to the rear occupants of the vehicle in the event of a crash. The front airbags deploying without the requisite impact presents a safety hazard to front occupants of the vehicle. The seat belts still will not lock with any amount of pressure. The dealer will not discuss the issue and the insurance company, through a repair shop, currently has possession of the Jeep. There was no warning of any kind that the seat belts would not lock and the airbags would not deploy/deploy.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11468816June 11, 2022
SUSPENSION
My front suspension keeps bottoming out while driving down the road. If I catch a pothole or dip in the road I will bottom out. Today I was in a parking lot and it bottomed out going over a speed bump. I know there is a TSB for the eco diesel Rubicons but for no other sub-models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467726June 6, 2022
ENGINE
I was driving the vehicle, while towing a 5000lb trailer (vehicle tow rating is 6000lb), up a 4-5% grade at 4000'-6000' elevation, with ambient temperature around 80 degrees, and the vehicle unexpectedly derated / limited speed to approx 45 mph with no warning indicators on the vehicle. I had a number of cars and semi trucks behind me, and so I unexpectedly needed to find a safe place to pull over, which was limited due to the road conditions. I travel in areas frequented by semi trucks with limited shoulders. If I had not found a pull-out, this could have been dangerous. This appears to be an issue countered by a number of Jeep Gladiator Diesel owners, relating to either engine oil temperature too high, or EGT temp too high when towing uphill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467673June 5, 2022
ENGINE
Engine oil temperature reached 265 degrees while towing within capacity - engine derated power and I could not drive above 35mph on a road with a speed limit if 75mph. It was dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467416June 3, 2022
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
Vehicle derates power when ambient temps are 85* F and up while towing my camp (which is far below the max tow rating) During a couple of these derates I was in areas where the speed limit was 65 and 75 mph, my max obtainable speed was 35mph. I heavy truck traffic i feel that was in danger and a hazard in the road. This vehicle is rated to tow far more than the loads it is actually capable of towing in higher temperatures. I have seen my oil temps rise to 265* F on multiple occasions and it seems this is around the temperature that the vehicle starts to derate. It has been my observation that the cooling system is under sized and in turn puts occupants of the vehicle at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466782May 31, 2022
POWER TRAIN, ENGINE
After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466777May 31, 2022
ENGINE
3.0 EcoDiesel in the Jeep Gladiator has cooling issues. Thousands of users affected and discussing on forums and on Facebook groups but the manufacturer is unwilling to fix. Core of the issue is that the engine was altered in the Gladiator and Wrangler over previous installations in the Ram and Grand Cherokee by removing oil coolers and a larger oil pan, which has resulted in high oil temps. At 265 degrees (which is accomplished easily during the summer with a trailer UNDER the tow rating), the engine starts derating and limp mode. The aftermarket community has tested everything ... removing hoods, fenders different cooling solutions, etc and nothing is working at the moment other than aftermarket solutions to cool the oil (which are negligible at best at the moment due to the space constraints imposed by the engine being quite large in the engine bay not not substantial room for a larger oil pan and external cooler). Chrysler should have put more work in to the design, or not sold the EcoDiesel in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466776May 31, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
While towing a trailer the vehicle suddenly reduces power to less than half and multiple check engine lights appear. This seems to happen only when outside temperatures are above 80f. I went from going 65mph to 45mph within 1/4 mile which caused sudden traffic issues behind me. I have had the vehicle to the dealer multiple times and they do not find anything even though there are multiple engine lights. I have had it happen a over 8 times in 1 year. I also have a co-worker that has had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465928May 24, 2022
POWER TRAIN
The clutch burned out, fly wheel with hot spots, on a 2022 Gladiator with 4400 miles only. A lot of smoke was coming out from underneath the car. We have to get out of it. The car in at the dealer trying to get repair. We don't know if it was a pressure plate malfunction. There was a burning smell 3 days prior to the break down. I know there was a recall for faulty clutch on wranglers n gladiators. Same symptoms as my 2022 Gladiator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462151April 25, 2022
ENGINE
Overheating during normal driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462120April 25, 2022
ENGINE, FUEL/PROPULSION SYSTEM
When operating the vehicle under heavier loads (5%+ grades, towing even light trailers, higher highway speeds) vehicle loses power limiting speed to 15-50mph depending on how hot the water or oil temperature is. I have had this issue in ambient temperatures as low as 31°F while towing 4000lb up a steep incline, but will absolutely overheat if ambient temp is over 100°F. Vehicle must be left running during a fuel stop or heat soak caused by the vehicle is not running will prevent me from merging back on the highway at a safe speed....max speed is 50mph until the engine oil cools off. Air conditioner use as expected makes the problem worse. There are many threads going on the Jeep internet forums with many diesel equipped Jeep Wranglers and Gladiators having the same issues, so I know these aren't isolated incidents from my vehicle alone. If you were to search "Ecodiesel power derating as temps rise" on Google, you would see some discussion. Engine fan runs at full speed, coolant is full, and radiator/grill is clean/free of debris. I have owned this vehicle since new and have operated in many types of conditions/loads over the past 14 months 23,000 miles from 9°-126°F. The first time I had the issue was late May of 2021 (At approx 5,000 miles) and it has happened no less than 20 times since then. The only visual alarm is when coolant temp reaches 248° and the vehicle speed drops to 10mph. The gauge does not read linear........Meaning the vehicle is almost already overheated by the gauge shows the temp is rising. I can only assume the is intentionally programmed into the code by the vehicle manufacturer to make the operator feel like the high temps are normal. I have not had the vehicle inspected by the local dealer because in the past they were never able to duplicate the conditions in my opinion due to laziness or incompetence. I own an auto repair shop and know the problem to be an undersized cooling system which Chrysler does not have an approved fix for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461515April 20, 2022
STEERING, SUSPENSION, UNKNOWN OR OTHER
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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