Jeep Compass Complaints (2014)

308 consumer complaints on file.

#11180322February 15, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, SUSPENSION
WHEN GOING OVER 30MPH OR UPHILL MY TRANSMISSION STARTS SPUTTERING. I CANNOT ACCELERATE. FREQUENTLY HAPPENS WHEN ON HIGHWAYS. THERE IS A SUDDEN SHIFT ALMOST LIKE IM SWITCHING GEARS. RPM SHOOTS UP BUT CAR WILL NOT GAIN SPEED. HEADLIGHTS WILL GET VERY DIM, INSIDE LIGHTS WILL FLICKER. WHEN STARTING THE ENGINE ITS LIKE IT ALMOST DOESNT WANT TO START. FRONT WINDOW MOTORS WORK WHEN THEY PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173431January 31, 2019
ENGINE
VEHICLE WAS IN MOTION ON INTERSTATE WHEN IT LOST POWER, TOOK IT TO MECHANIC AND WAS TOLD IT NEEDED ANOTHER MOTOR CAUSE 2 CYLINDERS WERE GETTING COMPRESSION WHICH MEANS NO POWER... IT WILL ONLY GET UP TO 2500 RPMS AND LOSES POWER, NO START POWER AND NO POWER UP HILLS AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171781January 24, 2019
AIR BAGS
MY PASSENGER AIRBAG SENSOR KEEPS RANDOMLY POPPING UP. I WAS DRIVING & A LIGHT SIGNALING AIRBAG POPS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163191December 23, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY CAR CAUGHT FIRE AND IS A TOTAL LOSS. IT WAS DETERMINED THAT IT WAS ELECTRICAL AND STARTED FROM THE HEADLIGHT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11163213December 23, 2018
VEHICLE SPEED CONTROL
UPON DRIVING ON A BUSY HIGHWAY, MY CAR CAME TO A SUDDEN STOP CAUSING TRAFFIC TO SHUTTER AROUND ME AND MY NOW 60MPH CAR JERKED TO A 20MPH SPEED. THIS WAS UNSAFE AND NOW THE CAR WILL NOT MOVE ABOVE 20MPH. THOUSANDS OF PEOPLE ARE MENTIONING THIS ONLINE AND SOMEONE NEEDS TO TAKE NOTE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154464November 28, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING DOWN THE ROAD DOING 40 WITH 2 OF MY CHILDREN WHEN I LOST ALL POWER CONTROL OF MY VEHICLE IN 90 DEGREE WEATHER. I ENDED UP ON SOMEONES LAWN AND PULLED UP ON MY EMERGENCY BRAKE TO STOP MY CAR, ONLY WAY. I ENDED UP BEING TOWED HOME. CAR STARTED NEXT DAY. TOOK TO DEALERSHIP THEY SAID IT WAS THROTTLE CONTROL SENSOR WHICH THEY STATED WASN'T COVERED UNDER WARRANTY. JUST THIS WEEK I TOOK TO GET ITS FIRST INSPECTION SINCE PURCHASING AND IT FAILED FOR EMISSIONS. I WAS TOLD BY INSPECTOR THIS MAKE AND MODEL HAD BEEN FAILING FOR FUEL SYSTEM FAILURE AND TO CONTACT DEALERSHIP. I CONTACTED DEALERSHIP WHO STATED THIS IS THE FIRST THEY'RE HEARING OF THIS ISSUE AND I WASN'T ABLE TO SCHEDULE AN APPOINTMENT UNTIL NEXT WEEK AND SAID THAT THERE MAY BE A CHARGE FOR ME TO FIX???? I HAVE ALSO HAD TO REPLACE BOTH REAR HUB BEARINGS. I CALLED THE JEEP MANUFACTURER WHO WAS ABSOLUTELY USELESS AS WELL AND SAID CERTAIN THINGS ARE COVERED UNDER WARRANTY AND THIS MAY BE ONE THAT ISN'T. THIS IS ABSOLUTELY LUDICROUS THAT I HAVE A 4 YEAR OLD CAR THAT FAILED ITS FIRST INSPECTION. I HAVE A CLAIM WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151705November 15, 2018
SEATS
THE HEADREST ON THE DRIVER SIDE SEPERATED. (SPLIT AS IF IN AN ACCIDENT) THIS WOULD HAVE BEEN VERY DANGEROUS IF I HAD BEEN DRIVING WHEN THIS HAPPENED. I WAS NOT IN THE CAR WHEN THIS HAPPENED. AFTER INSPECTING THE HEADREST I NOTICED THAT A PIECE OF PLASTIC HAD BROKEN AND RELEASED THE SPRING LOADED HEADREST. THE CAR WAS IN MY DRIVEWAY, I FOUND THE BROKEN HEADREST IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150237November 9, 2018
ENGINE
DRIVING THE CAR AND IT JUST STOPPED ENGINE JUST DIED THEN RESTARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133025October 3, 2018
VEHICLE SPEED CONTROL
CAR SHUDDERS WHEN SLOWING DOWN AND SEEMS TO WANT SHUT OFF WHEN DRIVING A THIS HAPPENS WHEN THE VEHICLE IS IN MOTION IN THE HIGHWAY AND RUSH HOUR TIME. I TOOK IT TO THE DEALER THEY SAID I NEED AN ELECTRONIC THROTTLE BODY AND GASKET. THE NEXT DAY AFTER THEY ACCESSED MY I RECEIVED A RED LIGHTENING BOLT SIGNAL AND THE CAR STALLED THEN IT STARTED BACK UP WITH A JERKING AND SHUDDERING IN THE STREET. I WAS ABLE TO CRUISE INTO MY JOBS PARKING LOT AT THIS MOMENT THE CAR US STILL THERE I HAVE CONTACTED CHRYSLER AND THEY HAVE OPENED A CASE NUMBER BUT HAVE TO GET BACK TO ME ON THEIR ASSESSMENT. SO I'M OUT OF CAR TO GET TO WORK MY BOSS AFTER WORKING 12 HOURS OFFERED TO TAKE ME HOME NOW I HAVE TO GET AN UBER OR LYFT TO AND FROM WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131825September 26, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE WARNING LIGHTS ON THE DASH BOARD GO ON INTERMITTENDLY FOR THE ABS, TRACTION CONTROL, AND 4WD. WHEN DRIVING THE VEHICLE, THE ENGINE WILL PAUSE A FEW SECONDS, WARNING LIGHTS WILL GO ON, AND VEHICLE WILL PROCEED FORWARD. THE MOST SIGNIFICANT INSTANCE WAS WHEN I WAS TURNING LEFT INTO AN INTERSECTION, THE VEHICLE VIBRATED FOR APPROXIMATELY 30 SECONDS, SPEED REDUCED TO 2MPH, WARNING LIGTS FOR ABS, TRACTION CONTROL, AND 4WD WENT ON, AND VEHICLE PROCEEDED FORWARD. I HAD VEHICLE SERVICED THREE TIMES FOR THIS PROBLEM. WHEN THE VEHICLE IS CONNECTED TO THE COMPUTER TO RUN DIAGNOSTICS, NOTHING IS INDICATED. THE MECHANIC CHANGED THE WHEEL BEARING 4 TIMES WITH THE HOPE THAT WOULD CORRECT THE PROBLEM. IT HAS NOT. WHEN DRIVING ON A HIGHWAY, THE VEHICLE SEEMS TO SHIFT INTO THIS ERROR MODE WITH THE PAUSE, ABS, TRACTION CONTROL, AND 4WD LIGHTS GO ON AND THE VEHICLE PROCEEDS FORWARD. IT DOES NOT HAPPEN WHEN BACKING UP. I FEAR THIS WILL CAUSE AN ACCIDENT BECAUSE OF THE HESITATION OF THE ENGINE WHEN THIS HAPPENS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130570September 21, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. AN ATTORNEY CALLED ON BEHALF OF THE CONTACT. AFTER THE CONTACT PARKED THE VEHICLE AND EXITED, THE VEHICLE ROLLED AWAY AND STRUCK THE CONTACT. THE CONTACT WAS UNSURE IF THE PARKING BRAKE WAS ENGAGED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MULTIPLE FRACTURES TO THE RIGHT ANKLE, RIBS, AND RIGHT WRIST AS WELL AS ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF UPDATED 10/11/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11130067September 18, 2018
AIR BAGS, SEAT BELTS
2 YEARS! FOR OVER 12 YEARS MY AIRBAG LIGHT HAS BEEN ON..... FOR 2 YEARS THIS VEHICLE HAS HAD THIS RECALL FOR THE OCCUPANT RESTRAINT CONTROLLER. THE POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY ... 2 YEARS I I HAVE INQUIRED ABOUT GETTING THIS FIXED, FOR 2 YEARS I AM BEING TOLD THAT THE PARTS ARE NOT AVAILABLE... YET THEY ARE CHURNING OUT NEW JEEPS EVERY SINGLE DAY... WHY CANT THIS BE REPLACED WITH ONE FROM THE NEW JEEPS? THANKFULLY I HAVEN'T HAD AN ACCIDENT, AND NEEDED THIS AIRBAG, BUT WHAT IF I WOULD? WHAT IF I WERE TO HAVE AN ACCIDENT WHERE AN AIRBAG COULD HAVE SAVED MY LIFE? WILL JEEP DO SOMETHING THEN? WHY AREN'T THEY BEING HELD ACCOUNTABLE TO FIX THIS? MILEAGE AND SPEED ENTRIES ARE JUST NUMBER TO FILL THE BLANKS, SINCE I DID NOT HAVE AN ACCIDENT... THE DATE FILLED IN IS THE DATE THE RECALL WAS POSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124578September 5, 2018
ELECTRICAL SYSTEM, ENGINE
I SEE AN EXISTING RECALL THAT MATCHES ALL THE ISSUES MY CAR HAS BEEN HAVING AND YET MY CAR IS NOT ON THE RECALL. I WOULD LIKE TO TEST THAT THE RECALL DID NOT INCLUDE ALL THE CARS THAT IT SHOULD HAVE. (NOT THE AIRBAG RECALL) MY CAR HAS STALLED A COUPLE TIMES WHILE DRIVING SLOWLY AND I NOTICE A STRANGE SHIFT ISSUE IN MY CAR. WHEN I BOUGHT MY CAR THEY TOLD ME THAT THE TIMING BELT FELT DIFFERENT THAN THE OTHER CARS I HAD DRIVEN AND THAT IT WAS MORE UP TO DATE. I BELIEVE THAT MY CAR HAD AN ISSUE FROM THE BEGINNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121785August 22, 2018
WHEELS, UNKNOWN OR OTHER
WHILE DRIVING, ESPECIALLY WHEN I GO TO SPEED UP, MY JEEP SPUTTERS AND ALMOST FEELS LIKE IT'S GOING TO STALL ON ME. I'VE TAKEN IT INTO THE DEALERSHIP THAT I BOUGHT IT FROM ABOUT 3 DIFFERENT TIMES. EVERY TIME THEY HAVE TOLD ME THEY DON'T FEEL IT AND THEY CANT FIND ANYTHING WRONG WITH IT. I DON'T KNOW WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120028August 15, 2018
UNKNOWN OR OTHER
MY CAR WHICH IS AUTOMATIC , WHILE DRIVING ALL OF SUDDEN I FEEL IT HAS SHIFTED GEAR. LIKE WHILE DRIVING IN NORMAL (D) MODE II FEEL THE GEAR HAS SHIFTED TO NEUTRAL (N) OR AS IF I AM DRIVING STEEP UPHILL AT THE SPEED OF 60 MILES AND ENGINE SLOWS DOWN THE SPEED AND MAKES VERY LOUD NOISE. I HAVE READ ONLINE OVER 100 PEOPLE HAVE POSTED SAME ISSUES. I TOOK THE ISSUE TO JEEP DEALER IN PARAMUS NJ , THEY CHARGED ME $400 TO CHECK AND TOLD ME GO HOME THERE IS NOTHING WRONG. WOW ! ( FYI, I HAVE PUT THE DATE OF 1/1/18 BUT THIS HAS BEEN HAPPENING FOR OVER A YEAR AND IT HAPPENS OFTEN ) I JUST DON'T HAVE MONEY TO FIGHT AND GET THIS ISSUE SORTED OUT. THERE IS SOMETHING HORRIBLY WRONG HOW JEEP'S ARE MADE, BRING ME BACK TO THE DAYS WHEN AMERICAN'S CAR HAD BAD REPUTATION AND THE SAME ISSUE IS COMING BACK. PROFITS OVER SAFETY MUST BE THE MOTTO OF CHRYSLER CORP. WHAT A SHAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120070August 15, 2018
VEHICLE SPEED CONTROL
CRUISE CONTROL DID NOT DISENGAGE IN A DANGEROUS SITUATION. CRUISE CONTROL WAS ON GOING DOWN I-20 INTERSTATE NEAR SHREVPORT LOUISANA,,, COMING AROUND A CURVE I NOTICED ALL TRAFFIC HAD STOPPED,BOTH LANES DUE TO SOME TYPE CONSTRUCTION AND AS I TRIED TO BRAKE,,,THE CRUISE CONTROL WOULD NOT DISENGAGE WITH MY EMERGENCY BRAKING ,,,I HAD TO GO INTO THE SIDE DITCH AND FINALLY PUT THE TRANSMISSION IN NEUTRAL TO STOP ! EXTREMELY DANGEROUS IN WHICH MYSELF AND WIFE COULD HAVE BEEN EASILY KILLED.! LATER,ON CHECKING THE INTERNET TO SEE IF THIS WAS A CONDITION OTHER JEEP COMPASS OWNERS HAD HAD,,,,I FOUND 'RECALLS' ON OTHER JEEP PRODUCTS ' NOTIFYING OTHER JEEP OWNERS OF JEEP CHEROKEE, JEEP GRAND CHEROKEE, AND JEEP WRANGLERS' SPECIFICALLY WITH PROBLEMS OF JEEP CRUISE CONTROLS NOT DISENGAGING' ,,,,BUT NO RECALLS ON JEEP COMPASS',,,, WHICH I HAD JUST HAD THAT SAME EXTREMELY DANGEROUS SITUATION HAPPEN ! ( I WAS GOING HIGHWAY SPEED AT 70 MPH WHEN I HIT MY BRAKES TRYING TO STOP IN AN EMERGENCY SITUATION AND I COULD NOT OVERCOME THE STUCK CRUISE CONTROL TO STOP AND HAD TO TAKE EVASIVE ACTION LEAVING THE HIGHWAY TO THE DITCH AT 70 MPH AND STILL WOULDN'T STOP TILL I PLACED THE AUTO IN NEUTRAL AND ALLOWED ME TO STOP )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118140August 6, 2018
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE TRAVELING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE DRIVER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE CRUISE CONTROL DID NOT DEACTIVATE. THE DRIVER SHIFTED INTO THE NEUTRAL POSITION TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115828August 5, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING MONTHS AGO MY CAR LOST ALL CONTROL OF THROTTLE, ALL CONTROLS SHUT DOWN, AND I BARELY MADE IT TO THE SIDE OF THE ROAD. GOT THE CAR CHECKED, IT APPEARED TO BE THE THROTTLE BODY SENSOR. HAD THE SENSOR COMPLETELY REPLACED, IT HAS BEEN 4 MONTHS SINCE REPLACEMENT, AND THIS MORNING WHILE DRIVING AROUND A CURVE THE CAR LOST ACCELERATION, ALL CONTROLS SHUT OFF, AND MY STEERING WHEEL LOCKED UP, CAUSING ME TO BE STUCK IN THE MIDDLE OF A SHARP CURVE IN THE MIDDLE OF THE ROAD. I TURNED THE IGNITION TO OFF AND RESTARTED THE VEHICLE AND IT STARTED UP AND DROVE FINE. I ALSO HAVE HAD AN ISSUE WHEN ACCELERATING WHERE IT HAS A HARD TIME CHANGING GEARS, AND IT GIVES A SLIGHT JERKING IN THE THROTTLE WHERE IT WON'T CHANGE. THIS MORNING AFTER MY INCIDENT THE CAR HAS STARTED VIBRATING WHILE IN DRIVE AND IDLES AT 1000 RPM. WHEN I PUT THE CAR IN NEUTRAL THE VIBRATION STOPS, BUT IMMEDIATELY STARTS BACK ONCE I REMOVE IT OUT OF NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115608August 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 25 MPH, THE VEHICLE INTERMITTENTLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115627August 3, 2018
AIR BAGS
TAKATA RECALL - 12.21.17, TOOK MY VEHICLE TO NISSANI BROS JEEP, DODGE, CHRYSLER AT 5750 MESMER AVE B, CULVER CITY, CA 90230 WHERE I ORDERED THE RECALL PARTS. THEY PROCESSED MY RECALL AND I PICKED UP MY CAR A WEEK LATER. I RECEIVED A NOTICE THAT THERE WAS STILL AN OPEN RECALL ON MY CAR, AND I THOUGHT THAT THAT MAY BE A DELAY. I JUST RECEIVED ANOTHER RECALL NOTICE, AND CALLED THEM TO CLARIFY THAT THEY HAD IN FACT FIXED THE RECALL, ONLY TO FIND OUT THAT THEY HAD NOT. I SPOKE WITH A TECHNICIAN WHO SAID THAT THEIR RECORDS AT FIRST INDICATED THAT IT HAD BEEN COMPLETED, BUT UPON FURTHER INSPECTION, THE RECALL HAD NOT BEEN COMPLETED AND I HAVE SINCE DRIVEN OVER 1K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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