Jeep Compass Complaints (2014)

308 consumer complaints on file.

#11266151October 4, 2019
ENGINE
WHILE TRAVELING ON INTERSTATE 80 IN THE PASSING LANE MY 2014 JEEP COMPASS LATTITUDE 2.4L SHUT OFF FOR NO REASON. I MANAGED TO GET TO THE SIDE OF THE ROAD AND GOT STOPPED. I TURNED OFF THE KEY AND RESTARTED THE ENGINE. THIS HAPPENED THREE MORE TIMES BEFORE I GOT OFF THE INTERSTATE. THIS HAS HAPPENED ABOUT 8 TIMES SO FAR. THE DEALER SAYS THEY HAVE TO DUPLICATE THE ISSUE, BUT SOMETIMES IT GOES WEEKS WITHOUT HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265864October 3, 2019
TRACTION CONTROL SYSTEM, AIR BAGS, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE FAILED TO MOVE AND THE TRACTION CONTROL INDICATOR ILLUMINATED. RIVER FRONT CHRYSLER DODGE JEEP RAM (200 HANSEN BLVD, NORTH AURORA, IL 60542, (630) 907-1700) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265688October 2, 2019
SEATS
PASSENGER SIDE HEADREST RESTRAINT DEPLOYED WHILE THE CAR WAS PARKED. IT LOOKS LIKE A PIECE OF PLASTIC BROKE AND IT SPURN APART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256778September 20, 2019
SEAT BELTS
DRIVER SIDE SEAT BELT LATCH IS NOT LATCHING TO THE BUCKLE. WHILE PUTTING SEAT BELT ON IT DISENGAGES FROM THE LATCH SYSTEM COMPLETELY. SEVERAL ATTEMPTS TO RE-SECURE THE BUCKLE INTO THE LATCH CONTINUES TO ALLOW THE SEAT BUCKLE TO BECOME UNLATCHED. EXTREMELY UNSETTLING AS WHILE OPERATING MY VEHICLE KNOWING MY SEAT BELT COMES UNDONE AT ANY TIME. NOTHING IS TOUCHING THE BUCKLE OR LATCH SYSTEM TO CAUSE THE UNBUCKLE AT ANY TIME. HAVE CHECKED BY LOOKING INTO THE LATCH SYSTEM TO ENSURE NO DEBRIS IS INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253631September 6, 2019
POWER TRAIN
2014 JEEP COMPASS SPORT WITH MANUAL TRANSMISSION. TRANSMISSION WAS REBUILT IN 2017, UNDER WARRANTY BY THE DEALER DUE TO MAKING A LOT OF NOISE WHILE DRIVING THE VEHICLE. AS OF 8/24/19, THE SAME PROBLEM HAS RETURNED. VEHICLE NOW HAS 122,896 MILES ON IT. JEEP CUSTOMER SERVICE STATES THAT EVEN THOUGH VEHICLE TRANSMISSION WAS REBUILT IN 2017, THAT THIS DID NOT EXTEND WARRANTY AND I MAY HAVE TO PAY FOR THIS REPAIR UNLESS JEEP DECIDES TO GIVE GOOD WILL SERVICE. I HAVE DRIVEN ONLY MANUAL TRANSMISSION VEHICLES SINCE I WAS 14 YEARS OLD, NOW 71, AND HAVE NEVER HAD A TRANSMISSION FAIL, CLUTCHES HAVE BEEN REPLACED ON VEHICLES IN THE PAST AT AROUND 150,000 MILES, BUT NEVER A TRANSMISSION. APPARENTLY JEEP HAS A PROBLEM WITH MANUAL TRANSMISSIONS?? DON'T THINK THREE TRANSMISSION IN 122, 896 MILES IS ANYWHERE NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252074August 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE STALLS WITHOUT WARNING IN ALL TEMPERATURES. MOST OFTEN WHEN ACCELERATING AFTER BRAKING. VEHICLE ALSO LOOSES POWER AND RUNS ROUGH WITHOUT WARNING. AT NO TIME HAVE ANY FAULT CODES TRIPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244930August 19, 2019
ENGINE
JEEP ENGINE WILL CONSTANTLY STALL WHILE IN MOTION. IT HAS BEEN HAPPENING ON A CONSISTENT BASIS FOR OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245126August 19, 2019
SEATS
WHILE SITTING IN MY DRIVEWAY, THE ACTIVE HEAD RESTRAINT LAUNCHED WITHOUT PROVOCATION. CAR WAS NOT ON WHEN THE AHS BLEW, HITTING ME IN THE HEAD. IT WAS LATER DISCOVERED THAT THE PLASTIC CLIP THAT IS SUPPOSED TO HOLD THE HEADREST TOGETHER WAS BROKEN. I RECEIVED A MILD CONCUSSION, AND FEEL GRATEFUL THAT I WAS NOT DRIVING WHEN THIS TOOK PLACE. *DT*JB *DT *DT *DT *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11244526August 16, 2019
UNKNOWN OR OTHER
THE CONNECTION FROM SPARK PLUGS TO COIL PACKS-CONSTANT JERKING OF THE VEHICLE MAKING IT FEEL LIKE FUEL ISN'T URGING THE VEHICLE FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242526August 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 65 MPH, THE RPMS WOULD GO UP AND DOWN AND THE VEHICLE WOULD JERK, LUNGE FORWARD, AND LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS (5060 AUTH WAY, CAMP SPRINGS, MD 20746, (301) 423-5111) WAS CONTACTED AND A SECOND DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,716.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241699August 5, 2019
AIR BAGS
TAKATA RECALL : MY 2014 JEEP COMPASS AIRBASE DASH LIGHT HAS ILLUMINATED, AND WILL RANDOMLY TURN ON AND OFF WHILE DRIVING. I LOOKED INTO THE RECALL AND DID NOT SEE ANY COMPLAINTS FROM MY VEHICLE MODEL. WHEN THE VEHICLE IS ON AND STATIONARY THE INDICATOR WILL ILLUMINATE. WHILE THE VEHICLE IS IN MOTION AT ANY SPEED THE INDICATOR LIGHT WILL RANDOMLY POP UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241838August 5, 2019
FUEL/PROPULSION SYSTEM
ENGINE, FUEL PROPULSION SYSTEM, VEHICLE SPEED CONTROL 2014 JEEP COMPASS SPUTTERS AND JERKS, DIFFICULTY ACCELERATING. RANDOMLY CAME ON ALONG WITH THE ELECTRONIC THROTTLE LIGHT. UNABLE TO ACCELERATE ABOVE 10 OR 15 MPH..ONLY GAIN SPEED WHEN GOING DOWNHILL. TOWED TO DEALER- THROTTLE BODY WAS REPLACED,I PURCHASED AS USED VEHICLE, LEFT ME STRANDED ON 1ST DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241592August 4, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING, THE ENGINE LOSES POWER AND THROTTLE CONTROL, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON. VEHICLE GOES INTO "LIMP" MODE AND WON'T ACCELERATE ABOVE 10-15 MPH. THIS SEEMS TO BE A RECURRING PROBLEM WITH THIS VEHICLE, BUT THERE ISN'T A RECALL. THIS IS A MAJOR SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241230August 2, 2019
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING, AND MY CAR STARTED TO GET HOT. THE HOT ENGINE LIGHT STARTED TO BEEP. I WAS ON THE HIGHWAY SO I TRIED TO GET TO A SAFE AREA TO PULL OVER. BEFORE I COULD EVEN DO THAT I HEARD AND FELT THE CAR SHAKE AND ALL OF THE SUDDEN THE TEMPERATURE DROPS TO COLD AND THE CHECK ENGINE LIGHT AND THE THROTTLE CONTROL LIGHT TURNED ON. DROVE IT HOME AND IN THE MORNING THE CHECK ENGINE LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241081August 1, 2019
ELECTRICAL SYSTEM, ENGINE
THE ENGINE STALLED AND CUT OFF WHILE I WAS SLOWING DOWN WHILE DRIVING ON THE FREEWAY. THE CAR WENT COMPLETELY DEAD, I COULD NOT TURN ON WARNING LIGHTS AND CARS WERE RUNNING FAST BEHIND ME. AFTER 2 MINUTES OF TURNING THE IGNITION TO TRY TO START THE CAR, THE DASH LIGHTS WENT BACK ON AND THE ENGINE STARTED AGAIN. THE CAR ALSO CUT OFF WHEN I WAS SLOWING DOWN IN TRAFFIC BEHIND OTHER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233329July 19, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE "CIRCUIT LOW" WARNING INDICATOR FLASHED PERTAINING TO THE TORQUE CONVERTER. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND FAILED TO CHANGE OVER FROM PARK INTO DRIVE SEVERAL TIMES. IT WAS DIAGNOSED BY AN INDEPENDENT MECHANIC THAT THE TRANSMISSION NEEDED TO BE REBUILT. CLINTON AUTO GROUP (2850 VALLEY WEST DRIVE, STE A, CLINTON, IA 52732, (888) 373-1135) WAS CONTACTED AND WAS UNABLE TO SCHEDULE AN APPOINTMENT UNTIL JULY 30, 2019. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,416.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230256July 8, 2019
ENGINE
WHEN IN MOTION, WHEN BRAKING TO ALLOW A VEHICLE IN FRONT TO TURN WHEN ATTEMPTING TO ACCELERATE VEHICLE HESITATES AND LURCHES FRONT TO BACK NUMEROUS TIMES BEFORE RESUMING ACCELERATION. THIS OCCURS AT HIGHWAY AND CITY SPEEDS. VEHICLE HAS BEEN TAKEN TO A MECHANIC MULTIPLE TIMES WITH NO SENSORS OR ISSUES FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229665July 5, 2019
SUSPENSION:FRONT:WHEEL BEARING, ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE TURN SIGNALS WERE ACTIVATED, THE INTERIOR LIGHTING INSIDE THE VEHICLE ILLUMINATED AND TURNED OFF ONCE THE TURN SIGNALS WERE DEACTIVATED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL IN ORDER THE ENGINE TO RETURN TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ONE OCCASION, THE ENGINE COMPLETELY FAILED. THE VEHICLE HAD TO BE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WHEEL BEARING AND ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228806July 1, 2019
SEAT BELTS, SEATS
ACTIVE HEADREST RESTRAINT SYSTEM DEPLOYED WHILE VEHICLE WAS PARKED IN THE DRIVEWAY. VEHICLE WAS PARKED IN THE DRIVEWAY OVERNIGHT, THE FOLLOWING DAY WE NOTICED THAT THE HEADREST HAD SPRUNG FORWARD. UPON INSPECTING THE HEADREST SYSTEM I NOTICED THAT THE RETAINING PIN WAS STILL ENGAGED IN THE RETAINING MECHANISM AND THAT IT HAD SPRUNG BECAUSE THE PLASTIC THAT HOLDS THE RETAINING PIN HAD BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228249June 28, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
2014 JEEP COMPASS SPORT LOST POWER WHILE DRIVING ON THE HIGHWAY THIS VEHICLE WENT FROM GOING 65-70 MILES PER HOUR TO BARELY BEING ABLE TO GET UP TO SPEED OF 30MPH THAT IS WITH PRESSING ACCELERATOR ALL THE WAY TO THE FLOOR. ONCE EXITING OFF OF THE HIGHWAY THE VEHICLE CONTINUED TO LOSE POWER WHEN PRESSING ACCELERATOR PEDAL ALL THE WAY TO THE FLOOR. THE VEHICLE WILL START, BUT BARLEY HAS ANY POWER TO DRIVE. THIS IS VERY LIFE THREATENING AND DANGEROUS! THIS PROBLEM HAS BEEN NOTED AND SHOULD HAVE BEEN RECALLED WAY BEFORE NOW. I HAVE SEEN REVIEWS ABOUT THIS HAPPENING TO OTHER JEEP COMPASS OWNERS. PLEASE FIX ASAP! BEFORE LIVES ARE TAKEN..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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