Jeep Compass Complaints (2007)

435 consumer complaints on file.

#11166121January 9, 2019
FUEL/PROPULSION SYSTEM
THERE'S A FUEL ISSUE, AS YOU TOP OFF THE GAS DRIVE IT A HALF A MILE THE CAR JERKS AND SHUTS OFF STEERING WHEEL LOCKS UP, AFTER A FEW TIMES OF IT HAPPENING AFTER FUELING THE CAR UP. ITS DANGEROUS AND A SAFETY ISSUE. LOOKED IT UP AND A BUNCH OF PEOPLE WITH MY MODEL HAD THE SAME ISSUE AND IT HAS TO DUE WITH FUEL GETTING IN THE EVAP CHAMBER WHICH REQUIRES A FULL TANK REPLACEMENT REPORTED FROM MULTIPLE OWNERS OF MY MODEL. WHICH IS AN EMISSIONS AND SAFETY ISSUE. ITS IN MOTION LESS THAN A MILE AFTER FUELING COMPLETELY WHEN IT JERKS THEN STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165833January 4, 2019
STRUCTURE:BODY
2 WEEKS AGO PURCHASED A 2007 JEEP COMPASS. SOME RATTLING UNDER NEATH WHEN DRIVING SO TOOK IT TO A MECHANIC. THEY HAD IT HOISTED UP AND FOUND A MINOR ISSUE. BUT THE MECHANIC POINTED OUT THE FRONT CROSSMEMBER/SUBFRAME WAS RUSTED OUT. HE SAID IT NEEDS TO BE REPLACED BECAUSE IT IS A SERIOUS SAFETY ISSUE. LOOKED ONLINE AND THIS IS A COMMON PROBLEM WITH JEEP COMPASS AND PATRIOTS FROM 2007 AND ON. I WAS QUOTED $1600 FOR REPLACEMENT. I CALLED CHRYSLER/JEEP HEADQUARTERS AND SAID THEY WERE AWARE OF THE ISSUE AND HAD AN EXTENDED WARRANTY BUT MY VEHICLE IS NOT COVERED!!!!! I TOLD THEM IT SHOULD BE COVERED NO MATTER WHAT BECAUSE THEY USED CHEAP AND WEAK STEEL WHICH CORRODES FASTER IN NORTHERN CLIMATES DUE TO SALT USE ON ROADS AND IT IS A HUGE SAFETY ISSUE!. THE ENGINE COULD FALL OUT, THE SUSPENSION COULD GIVE OUT WHILE DRIVING AND CAUSE AN ACCIDENT. THEY KEPT REPEATING "PAST EXTENDED WARRANTY". MY 1997 JEEP GRAND CHEROKEE JUST DIED 2 WEEKS AGO AND I NEVER HAD FRAME ISSUES WITH IT. I LOVED MY GRAND CHEROKEE, IT WAS WELL BUILT AND LASTED FOR 21 YEARS! I AM SO DISAPPOINTED WITH CHRYSLER JEEP RIGHT NOW. THEY WENT FROM BUILDING QUALITY PRODUCTS TO CHEAP AND EXPENSIVE. THEY KEPT REPEATING "PAST WARRANTY"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153948November 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I BOUGHT THE JEEP COMPASS AROUND JULY OR AUG. NO SOONER THEN I BOUGHT IT IT WOULD JERK WHEN I WOULD TAKE OFF. THEN MY RPMS WOULD REV UP. LILE ITS NOT SHIFTING THE RIFHT WAY. ALSO MY JEEP HAS A HARD TIME GOING UP HILL. I DON'T FEEL LIKE MY JEEP IS SAFE AND IT SCARES ME. ALSO MY ENGINE LIGHT CAME ON TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151834November 15, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I PURCHASED VEHICLE IN FEB 2018 FOR MY THEN 16 YEAR OLD DAUGHTER. LAST COUPLE OF REFUELS, VEHICLE WILL STALL OUT AFTER LEAVING GAS STATION. SHE LOOSES POWER, STEERING & BRAKING ABILITY WHEN THIS OCCURS. VEHICLE WILL START BACK UP DRIVE ALONG A WHILE THEN STALL OUT AGAIN. THIS HAPPENS SEVERAL TIMES THEN WILL OPERATE NORMALLY TILL NEXT FILL-UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151842November 15, 2018
STEERING, SUSPENSION
HAD A LOT OF BANGING NOISES OVER BUMPS. AFTER AN INSPECTION UNDER CAR, FOUND FRONT & REAR SUB FRAMES ROTTED OUT. ALSO REAR WHEEL BEARINGS BAD, BROKEN ABS TONE RINGS. REAR SUSPENSION LINKS SEIZED TO REAR SUB FRAME. I ALSO HAD TO REPLACE FRONT STRUTS & SWAY BAR BUSHINGS. (VERY POOR FOR A 10 YEAR OLD CAR)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150208November 8, 2018
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
AFTER FILLING THE TANK WITH GAS, THE VEHICLE WILL SHUT OFF AFTER ABOUT 1/8 OF A MILE. IT WILL JUST STALL OUT AND LOSE STEERING AND LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144632November 1, 2018
STRUCTURE:BODY, ENGINE
THE VEHICLE FAILED INSPECTION LAST WEEK DUE TO X58 FRONT/REAR CROSSMEMBER BEING COMPLETELY RUSTED AND IN DANGEROUS CONDITION. APPARENTLY THIS WAS UNDER WARRANTY BECAUSE THIS HAS BEEN A SERIOUS ISSUE. I WAS NOT AWARE OF THE PROBLEM NOR THE WARRANTY AND NOW I'M STUCK WITH A CAR THAT IS NOT DRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143903October 29, 2018
FUEL/PROPULSION SYSTEM
FUEL TANK--JEEP DEALER SAYS MY ENTIRE FUEL TANK NEEDS TO BE REPLACED. THE TANK ONLY ALLOWS A TINY AMOUNT OF FUEL TO GO IN WHEN PUMPING GAS. THIS IS MY FIRST TIME BEING A JEEP OWNER AND IT SEEMS RIDICULOUS TO HAVE TO REPLACE SUCH A MAJOR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142611October 25, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE REAR SUBFRAME ASSEMBLY WAS RUSTED, WHICH CAUSED THE REAR WHEELS TO BEND. THE CONTACT CALLED PROGRESSIVE CHEVROLET AT 330-879-3697 (LOCATED AT 8000 HILLS AND DALES RD NW, MASSILLON, OH 44646) AND WAS INFORMED THAT THERE WAS NO WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142308October 24, 2018
ENGINE
ENGINE STALLS AFTER REFILLING GAS TO "FULL" TANK. IT HAPPENS AFTER TANK REFILL ONLY. IT HAPPENS WITHIN A QUARTER MILE OF THE GAS STATION. TODAY IT HAPPENED WHILE I WAS IN TRAFFIC. I SEARCHED THIS ISSUE ONLINE AND THERE MULTIPLE REPORTS OF THE SAME ISSUE FOR COMPASSES AND PATRIOTS. I DON'T THINK THERE IS A DEPENDENCY ON SPEED. IT IS MORE LIKELY THE TIME AFTER REFILLING AND STARTING ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139514October 10, 2018
STRUCTURE:BODY
BROUGHT MY VEHICLE IN FOR WHAT I THOUGHT WAS A BAD BALL JOINT ON THE FRONT DRIVER'S SIDE. I WAS TOLD MY SUBFRAME IS COMPLETELY RUSTED OUT IN THAT SPOT. IT'S SO BAD THAT THE MECHANIC ISN'T SURE HE CAN ACTUALLY FIX IT. I FOUND OUT THAT THIS IS SO COMMON THAT CHRYSLER EXTENDED WARRANTIES FOR EVERYONE, BUT DIDN'T OFFER A RECALL. NOT ONLY THAT, BUT THEY ONLY OFFERED THIS FOR A SET TIME OF 120 MONTHS. YOU WOULD THINK THEY WOULD HAVE NOTIFIED PEOPLE OF THIS SO THEY COULD HAVE IT REPAIRED. INSTEAD, THOSE OF US WHO HAPPEN TO HAVE AN INCIDENT AFTER THE TIME FRAME ARE NOW OUT OF LUCK AND OUT OF A LOT OF MONEY TO (HOPEFULLY) REPAIR THE PROBLEM. DISAPPOINTING TO SAY THE VERY LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139064October 8, 2018
SUSPENSION
DURING VEHICLE INSPECTION THE REAR CROSS MEMBER WAS FOUND TO HAVE RUSTED THROUGH. THE FRONT CROSS MEMBER HAD THE SAME PROBLEM AND WAS REPLACED IN 2016 UNDER A CAMPAIGN THROUGH JEEP. NOT A RECALL THOUGH. NOW TWO YEARS LATER THE REAR HAS THE SAME PROBLEM BUT IT IS NOT COVERED BECAUSE IT HAD A TEN YEAR EXPIRATION FROM DATE OF MANUFACTURE. THIS IS A KNOWN DEFECT FROM JEEP AND SHOULD NOT HAVE HAD A TIME LIMIT PLACED ON IT. THEY SHOULD HAVE BEEN RECALLED AND REPLACED. JEEP KNOWS THEY ARE DEFECTIVE ITS JUST A MATTER OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129815September 17, 2018
FUEL/PROPULSION SYSTEM
CAR STALLS AFTER FILLING UP GAS TANK...APPARENTLY THIS IS A KNOWN ISSUE AND IS HAPPENING TO MY DAUGHTERS CAR AND SHE WAS ALMOST IN A BAD ACCIDENT DUE TO THE CAR STALLING WHEN PULLING OUT OF A WAWA GAS STATION. THERE IS APPARENTLY A NEED TO REPLACE THE FUEL TANK DUE TO A VAPOR LOCK ISSUE WHICH CHRYSLER IS AWARE OF AND IS HAPPENING IN MORE THEN ONE TYPE OF THEIR VEHICLES... THIS IS A DANGEROUS ISSUE THAT IF NOT RECALLED AND THE COMPANY IS HELD ACCOUNTABLE WILL LEAD TO DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124393September 4, 2018
SUSPENSION
I RECENTLY TOOK MY VEHICLE TO A LOCAL SHOP BECAUSE OF LOUD CLUNKING NOISES. THEY STATED THAT THE REAR SUSPENSION IS TOTALLY ROTTED OUT AND THE CLUNKING WAS BASICALLY THINGS SHIFTING AROUND UNDERNEATH. HE TOLD ME IT WAS A REAL SAFETY ISSUE AND SAID IT IS NOT SAFE TO BE ON THE ROAD. HE ALSO STATED THE FRONT IS ROTTED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123781August 31, 2018
SUSPENSION
REAR DRIVER SIDE SUSPENSION RUSTED AWAY FROM FRAME. SUB FRAME EXTREMELY RUSTED NEEDS REPLACED PER JEEP DEALER CAR WANDERS NOW AND ROLLOVER FEAR. CONTACTED FIAT CHRYSLER CUSTOMER SERVICE. DENY ISSUE IS THERE'S SINCE OUT OF WARRANTY. INTERNAL MEMO ALLOWED FIXING OF ISSUE UNTIL FEB 21, 2017. BUT SINCE I WAS UNAWARE THERE WAS A SAFETY ISSUE UNTIL FAILURE HAPPENED APPRX MID AUGUST 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123490August 30, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
I BOUGHT THIS VEHICLE AND PUT $423 INTO THE FRONT END REPLACING ROTORS, BRAKES, WHEEL BEARINGS, HUB ASSEMBLY AND CONTROL ARM BUSHINGS ONLY TO TAKE IT TO A GARAGE TO FIND OUT WHY IT WAS STILL IMPOSSIBLE TO DRIVE SAFELY. I WAS TOLD BY TWO DIFFERENT GARAGES THAT IT ISN'T SAFE TO DRIVE BECAUSE THE STRUTS AND WHOLE FRONT END IS DAMAGED BEYOND REPAIR THAT WOULD COST MORE THAN THE VEHICLE IS WORTH. ALSO THE CAR DEALERSHIP HAS REMOVED THE AIRBAGS AND NOW MADE IT NONSTICKERABLE. YOU CAN'T DRIVE IT WITHOUT THE VEHICLE FEELING LIKE THE FRONT END IS GONNA FALL OUT AND IS UNABLE TO CONTROL THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121191August 21, 2018
EXTERIOR LIGHTING
I HAVE OWNED THIS VEHICLE A LITTLE OVER A YEAR NOW, BOTH FRONT TURN SIGNAL LIGHT COVERS HAVE FALLEN OFF EXPOSING THE TURN SIGNAL LIGHT FIXTURES. BOTH FELL OFF WITH IN A MONTH APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121226August 21, 2018
SUSPENSION
RE:FRONT FRAME CROSSMEMBER. THESE PARTS WERE INSPECTED AS OK IN 2014 BY DEALER PER THE CHRYSLER WARRANTY EXTENSION LETTER ABOUT FRAME ROT. IN JULY 2018 ROT AND DETERIORATION DISCOVERED BY OWNER THAT WOULD HAVE BEEN THERE PRIOR TO THE WARRANTY EXTENSION EXPIRATION IN JULY 2017. THE WARRANTY EXTENSION PERIOD WAS TOO SHORT AND CHRYSLER SHOULD HAVE HAD THE VEHICLES RE-INSPECTED FOR DETERIORATION THROUGHOUT THE WARRANTY PERIOD. I AM WANTING A FAIR RESOLUTION TO A NOW DANGEROUS SITUATION WITH MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118583August 8, 2018
STRUCTURE:BODY
STARTED HEARING A LOT OF NOISES IN THE FRONT END, TOOK IT TO MY LOCAL MECHANIC. HE SAID THE FRONT CROSS MEMBER WAS RUSTED IN 2, WHICH WAS CAUSING EVERYTHING TO ROCK. NOT SAFE TO DRIVE. HE SAID THIS HAS BEEN AN ONGOING PROBLEM FOR A LONG TIME WITH CHRYSLER PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112843July 21, 2018
FUEL/PROPULSION SYSTEM
CAR STALLS AFTER FILLING THE GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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