Jeep Compass Complaints (2019)

331 consumer complaints on file.

#11245744August 28, 2019
ENGINE
2019 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPING SUDDENLY WHILE DRIVING ON THE HIGHWAY. *LD THE CONSUMER STATED THE DEALER ADVISED THAT THE VEHICLE RAN LOW ON OIL WHICH CAUSED THE ENGINE TO SHUT OFF WITHOUT WARNING. WHEN THE VEHICLE RESTARTED THE ENGINE LIGHT ILLUMINATED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246057August 23, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THIS IS MY THIRD COMPLAINT ON THIS 2019 JEEP COMPASS. WHILE DRIVING THE VEHICLE STALLS AND THE EMERGENCY BRAKE AND OTHER LIGHTS COME ON. THE VEHICLE IS UNABLE TO BE RESTARTED AND HAS TO BE TOWED. THE DEALERSHIP HAS UPDATED SOFTWARE, AND NOW HAS SAID THAT THE CAR IS LOW ON OIL EVERY THREE WEEKS AND THAT'S WHY IT STALLS IN THE MIDDLE OF TRAFFIC EXTREMELY DANGEROUS AND I HAVE A BABY ON THE WAY!. THE OIL CHANGE INDICATOR DOESN'T EVER SHOW UP AND THE MANUFACTURER JUST GIVES THE RUN AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245785August 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THIS IS MY THIRD TIME WITH AN ISSUE ON THIS VEHICLE STALLING. I WAS TURNING AT AN INTERSECTION AND THE CAR JUST STALLED LIGHTING UP EVERY NOTIFYING SIGNAL INCLUDING AN EMERGENCY BRAKE BEING LOCKED IN ALMOST CAUSING AN SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245124August 19, 2019
ELECTRICAL SYSTEM
VEHICLE HAS SHUT OFF TWICE WHILE DRIVING WITH NO WARNING. FIRST INSTANCE OCCURRED ON A HIGHWAY AND THE SECOND AT AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244535August 16, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
TERRIBLE BREAKING AND POOR TRACTION CONTROL WHILE BREAKING, CAUSING THE CAR TO SLIDE ALL OVER OVER THE ROAD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11242512August 8, 2019
PARKING BRAKE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE CONTACT STATED THAT THE EMERGENCY BRAKE BUTTON FAILED TO FUNCTION. THE CONTACT STATED THAT MULTIPLE UNKNOWN WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO POSNER PARK CHRYSLER DODGE JEEP RAM FIAT (LOCATED AT 42650 US-27, DAVENPORT, FL 33837, (863) 438-3333) MULTIPLE TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER REPLACED THE EMERGENCY BRAKE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 431.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242693August 8, 2019
ELECTRICAL SYSTEM
THIS CAR SHUT OFF A RED LIGHT AT BUSY INTERSECTION BECAUSE OF THE START/STOP TECHNOLOGY. WHEN THE LIGHT CHANGED AND I TOOK MY FOOT OFF THE BRAKE, THE CAR DID NOT RESTART. IT DID NOT RESTART WHEN I PRESSED THE GAS EITHER. I HAD TO PUT THE CAR IN PARK AND PRESS THE START BUTTON TWICE TO GET IT TO COME BACK ON. THIS VERY UNSAFE AND SHOULD NOT HAPPEN ON A CAR WITH LESS THAN 400 MILES TOTAL ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241878August 5, 2019
ENGINE
THE AUTO START/STOP FEATURE IN MY CAR IS NOT RELIABLE. THERE HAVE BEEN THREE INSTANCES WHEN I'VE BEEN STOPPED AT A LIGHT, I TAKE MY FOOT OFF THE BRAKE, THE SYSTEM ACTIVATES START, AND THEN AS SOON AS I HIT THE GAS, MY CAR STALLS. I THEN HAVE TO PUT MY CAR IN PARK, TURN THE VEHICLE OFF COMPLETELY, AND START IT AGAIN. THIS OBVIOUSLY STRIKES HIGH CONCERN DUE TO THE STRONG POSSIBILITY OF BEING REAR ENDED. I TOOK MY VEHICLE IN TO THE DEALERSHIP I BOUGHT IT FROM AND THEY SAID THEY DIDN'T KNOW. I LEFT AGITATED. I JUST PURCHASED MY VEHICLE LESS THAN 6 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233740July 22, 2019
STRUCTURE:BODY, ENGINE, EXTERIOR LIGHTING
PARKED 2019 JEEP COMPASS IN NORMAL PARKING LOT WENT INSIDE FOR A FEW HOURS THEN HEARD POPPING NOISES FROM PARKING LOT. RAN OUTSIDE TO SEE ENGINE CAUGHT ON FIRE AND BURST INTO FLAMES VIA THE ENGINE COMPARTMENT DAMAGING THE ENTIRE FRONT HALF OF THE VEHICLE. AFTER FLAMES PUT OUT, THERE WAS A LARGE HOLE IN THE HOOD OF THE CAR GOING DOWN INTO THE ENGINE THAT DAMAGED THE WINDSHIELD, BUMPER, ENGINE, LIGHT, TIRES AND DOORS. OTHER CARS AROUND MINE WERE DAMAGED AS WELL AS THE FIRE SPREAD. WAS PARKED AT HOTEL PARKING LOT FOR A FEW HOURS BEFORE CAUGHT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11233474July 19, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
2019 JEEP COMPASS LATITUDE PURCHASE DATE: 7/14/19 MILEAGE: 26 FIRST INCIDENT: 7/16/19 MILEAGE: APPROX 75 ON WAY HOME FROM WORK APPROX 7:00PM. AUTO START/STOP FEATURE ENGAGED, STOPPED AT STOP LIGHT IN TRAFFIC. ENGINE SHUT DOWN AS NORMAL, TRAFFIC LIGHT TURNED GREEN, TOOK FOOT OFF OF BRAKE TO ACCELERATE, CAR WOULD NOT ACCELERATE AND HAD TO PUT IT INTO PARK AND PRESS THE START/STOP ENGINE BUTTON TO GET THE CAR TO RESTART AND THEN RAN AS NORMAL SECOND INCIDENT: 7/18/19 MILEAGE: APPROX 100 ON WAY HOME FROM WORK APPROX 5:30PM. AUTO START/STOP FEATURE DISABLED, DRIVING DOWN THE ROAD, CAR IN FRONT TURNING RIGHT, SLOWED DOWN TO ALLOW THE OTHER CAR TO TURN, COMPASS WOULD NOT ACCELERATE AGAIN AFTERWARDS. PULLED OVER AND STOPPED COMPLETELY, EMERGENCY BRAKE LIGHT CAME ON AND ALERTED THAT IT HAD SOMEHOW BEEN ENGAGED (I DID NOT ENGAGE IT). HAD TO PUT CAR INTO PARK AND PRESS START/STOP ENGINE BUTTON TO RESTART CAR, THEN DROVE AS NORMAL. AS A RESULT OF THESE TWO INCIDENTS I DO NOT FEEL SAFE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232494July 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
CAR WON'T GO AFTER STOPPING WHEN FOOT IS OFF BREAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228624July 1, 2019
ENGINE, VEHICLE SPEED CONTROL, STEERING
AFTER GETTING OFF OF THE HIGHWAY AND COMING TO A STOP AT THE LIGHT, I WENT TO TURN AND MY CAR STALLED OUT AS I WAS TURNING. I WAS ON A ONE LANE OVERPASS WITH NO WAY TO PULL OVER. IT WOULDN'T EVEN REGISTER THAT I WAS TRYING TO TURN OFF MY VEHICLE FOR A MINUTE. I WAS FINALLY ABLE TO RESTART MY CAR AND KEEP DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223112June 28, 2019
STRUCTURE:BODY, VISIBILITY/WIPER
THE WINDSHIELD WIPER CAME OFF DURING A STORM THE DAY I BOUGHT THE VEHICLE. 3 OR 4 WEEKS LATER THE FRONT BUMPER POPPED OFF UNDER THE PASSENGER HEADLIGHT WHILE DRIVING DOWN THE INTERSTATE. LOCAL DEALERSHIP TOLD ME THE VEHICLE WAS NOT ASSEMBLED PROPERLY AT THE FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218933June 10, 2019
UNKNOWN OR OTHER
VEHICLE WILL NOT START. 1ST TIME WAS THE DAY I PURCHASED THE CAR WITH ONLY 41 MILES ON IT . I HAD IT PARKED AT MY HOME AND ENTERED THE VEHICLE TO GO SOMEWHERE WHEN I PUSHED THE START BUTTON THE RADIO AND AC CAME ON AND THE SCREEN SAID ON HOWEVER IT WOULD NOT TURN OVER. DON JACKSON CAME AND PICKED THE VEHICLE UP WHICH AT THAT TIME IT CRANKED UP WITH NO PROBLEM. THEY HAD MY CAR ALL DAY. 5 DAYS LATER THE CAR DID SAME THING NOW DON JACKSON HAS THE VEHICLE AGAIN. THE CAR HAS 88 MILES ON IT AND I HAD IT FOR 7 DAYS IN WHICH 3 OF THOSE DAYS THE DEALER HAVE IT AND CAN'T FIND THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208474May 18, 2019
ELECTRICAL SYSTEM, ENGINE
CAR LOSSES ALL ELECTRICAL, WONT START. NOT A BATTERY PROBLEM. HAS HAPPENED 4 TIMES SINCE I BOUGHT THE CAR 2 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207970May 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER JEEP DODGE (1655 US-46, LITTLE FALLS, NJ 07424) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206198May 8, 2019
ENGINE
CHECK ENGINE LIGHT COMES ON AND CAR WILL NOT CRANK; EVERYTHING ELSE WORKS. LET CAR SIT AND IT FINALLY STARTS. DEALERSHIP SAYS NO CODES SHOW UP. HAPPENED 5 TIMES SINCE CAR WAS PURCHASED 12/24/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206275May 8, 2019
SERVICE BRAKES
LEASED A BRAND NEW CAR ON 3/23/19. THE SAME DAY THE CAR MADE WEIRD NOISES, INFORMED DEALERSHIP BROUGHT IT BACK 2 DAYS LATER AND I WAS INFORMED AFTER NOT HAVING THE CAR FOR ALMOST 3 WEEKS THAT THE ENTIRE BRAKE SYSTEM ENDED UP BEING REPLACED. WENT ON 5/6 TO PICK UP CAR AFTER IT WAS REPAIRED AND BROKE DOWN AGAIN, AND CAR BROKE DOWN IN THE PARKING LOT OF DEALERSHIP. THE CAR WAS IN DRIVE WHEN EMERGENCY BRAKE AND ENGINE FAILED ON A SUBURBAN SIDE STREET. FULL DESCRIPTION IS IN DOCUMENT BELOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204957May 1, 2019
ELECTRICAL SYSTEM
THE START/STOP SYSTEM FAILED AT A STOP SIGN AND MY CAR STALLED AND I COULDN'T GET THE CAR MOVING UNTIL I TURNED OFF THE AUTOMATIC STOP/START SYSTEM. THE START/STOP ICON APPEARED WITH AN EXCLAMATION POINT WITH THE WORDS "STOP/START SYSTEM FAILURE" ON THE DASH. MY CAR IS A MONTH OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204568April 29, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I BOUGHT A 2019 JEEP COMPASS LIMITED 5 DAYS AGO ALL SEEMED WELL AT FIRST THEN ON THE FIFTH DAY I WENT ON MY LUNCH BREAK AND CAR WOULD NOT TURN ON. TRIED LOCKING, UNLOCKING, PUSHING THE START BUTTON REPEATEDLY. AFTER ABOUT 20 MINUTES CAR STARTED ON THE WAY TO MY DESTINATION THE CAR STALLED AND WOULD NOT TURN ON AND AFTER A FEW MINUTES FINALLY RESTARTED. AT THE DESTINATION CAR AGAIN WOULD NOT TURN ON AFTER BEING STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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